Casinos: Internal notifications, message inbox vs Email.

[Darker45]

It should at least be an option. Players should have the freedom to get notified by email or not. It is their preferences that should be given consideration.

However, if sites were to send emails to their users by default, they should be limited to very important messages which could be classified as urgent. It may include important changes in the terms and conditions, important notices as regards their accounts, and the like. Promotions, free bets, bonuses, and so on should be kept out of emails.

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[Vaskiy]

These days e-mail notifications are send regularly once we signup on any of the gambling site. Apart from this telegram channels play a big role, because each and every information is easily passed to each and every user of the particular platform. The forums run by the gambling sites also help with more information sharing and notifying users about new promos and contests.

[decodx]

It should at least be an option. Players should have the freedom to get notified by email or not. It is their preferences that should be given consideration.

However, if sites were to send emails to their users by default, they should be limited to very important messages which could be classified as urgent. It may include important changes in the terms and conditions, important notices as regards their accounts, and the like. Promotions, free bets, bonuses, and so on should be kept out of emails.

Another interesting aspect of an email is the email is often used by scammers for phishing and other malicious activities. Therefore, any legitimate service should clearly define what kind of emails they send to their users and what they can expect.

If the number of emails sent to a user is excessive, the user's vigilance may decrease as a result.

[robelneo]

I do receive emails coming from gambling sites I sign up, this should be the rule, they should send up important changes bonus, and free bet it's a big advantage for them, email marketing is to remind members of updates so they can come back and continue playing, a good casino employs the best email marketing service, it's a powerful tool to promote their gambling site, it's an old marketing tool that internet marketers are utilizing.

[Fundamentals Of]

It should at least be an option. Players should have the freedom to get notified by email or not. It is their preferences that should be given consideration.

However, if sites were to send emails to their users by default, they should be limited to very important messages which could be classified as urgent. It may include important changes in the terms and conditions, important notices as regards their accounts, and the like. Promotions, free bets, bonuses, and so on should be kept out of emails.

Another interesting aspect of an email is the email is often used by scammers for phishing and other malicious activities. Therefore, any legitimate service should clearly define what kind of emails they send to their users and what they can expect.

If the number of emails sent to a user is excessive, the user's vigilance may decrease as a result.

This is also the disadvantage with emails. There is a possibility that you cannot tell which one is officially coming from the gambling site you are using and which one is just one of the many phishing emails that are proliferating now. One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.

[fiulpro]

Absolutely! I do think that you do make a great point here that every notification should be actually sent to the user by email. This is important because every once in a while people do try and forget things. It's not always easy to log in and at the same time someone might have family problems, health issues. Casinos do need people to give their emails undoubtedly then they should also understand how to use them. I do think most of the casinos prefer people checking in the notifications through the website. This one is not beneficial for everyone . At the same time people have to understand the fact that if they are not using the money they should send it into a wallet and not put it online in a casino wallet for long it's not only unsafe but you would loose all the trading advantages at a uneven price. At the same time people use the casino deposit box as a wallet sometimes but that is indeed very dangerous.
Plus the user can always unsubscribe if he do feels that he does not need the notifications through the email so it's a win win situation. It does depend on the person also. They should try and implement it more.

[ralle14]

At the same time people have to understand the fact that if they are not using the money they should send it into a wallet and not put it online in a casino wallet for long it's not only unsafe but you would loose all the trading advantages at a uneven price.

That depends on the user and how frequent they gamble because sometimes it's better to have a bit of balance sitting on a casino knowing you're going to gamble again on the following week so you wouldn't have to waste more time and fees just by sending your coins back and forth.

One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.

And good thing that some casinos including stake have their own telegram channel to confirm any kind of rewards, bonuses and updates.

[hulla]

I believe almost all casinos are guilty of this habit at some point (sending email about their promo and not sending email about TOS update) but there's a casino that offer sports betting which I withheld the name, I place a boxing game bet on there, never login for a long time and the fight is yet to happen but the last time I login there I don't see the bet I placed or the balance I had on there.

Can we know on what gambling site you've been talking? Also its bit unusual for someone to make out bets even if the game is still very long time for it to happen where
you can expect that you might really forgot that one but well losing all of your balance and lost bets are bit shady.

I have said it earlier that I'm going to mention the name of the sports betting site cause it will tarnish their reputation and no one complain about this issue before and after what happen to me i don't think mentioning name will be good and the last time I check it just a few dollar bet.

About TOS updates and emailing its users then in all the years ive been playing this stuff had never happened.They will simply secretly altered those things if they wanted to.

This will only happen if the sports bet you use are those that require email address for registrations or after.

[Fundamentals Of]

One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.

And good thing that some casinos including stake have their own telegram channel to confirm any kind of rewards, bonuses and updates.

This is good. But the problem stays the same. Telegram is so much infested with fake channels. Worse, these fake channels look so official. There is almost zero difference between the official channel and the scammer's channel. In fact, it is normal to see a scam channel having more members than the official channel. I have been contacted a number of times by certain individuals claiming to be official members of Stake. To one who is not so vigilant, he might get victimized.

If you are to confirm through a Telegram channel whether the rewards, bonuses, and updates are true or not, why not just do it on the official site itself?

[Lorence.xD]

Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.

[smyslov]

Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.

It's part of the marketing tool of the gambling site if they are new updates or features of their gambling sites, whether you like it or not once you sign up to a gambling site, you should be prepared to receive such newsletter, don't mark it spam, the next newsletter could be very important for all members if you don't want to receive this newsletter check the gambling site if there is an option to turn off the notification.

[shoreno]

Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.

It's part of the marketing tool of the gambling site if they are new updates or features of their gambling sites, whether you like it or not once you sign up to a gambling site, you should be prepared to receive such newsletter, don't mark it spam, the next newsletter could be very important for all members if you don't want to receive this newsletter check the gambling site if there is an option to turn off the notification.

every website should put an option if you want to recieve promotional email or not in the sign up form but on some sites that i registered with they already have this  . if not , there must be an option to turn off promotional mails in your profile settings  . if not again , the last option you can do is to mark them as spam , report & unsubscribe or mute them in your emails  .  for me its okay to recieve them , im not annoyed or whatever but it do helps to find promotions that you may be interested with in the future   .

[Lorence.xD]

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It's part of the marketing tool of the gambling site if they are new updates or features of their gambling sites, whether you like it or not once you sign up to a gambling site, you should be prepared to receive such newsletter, don't mark it spam, the next newsletter could be very important for all members if you don't want to receive this newsletter check the gambling site if there is an option to turn off the notification.

They should add some option if you want to subscribe to their newsletter because not everyone really cares if they are doing some promotion and if it is an important announcement then they aren't going to put that in their newsletter, the best is to put it in the website itself. Not everyone wants the notifications but they are still playing.

[Zilon]

Notifications are quite important most especially when you win a bet and for bonuses at times. I could remember not logging in to one of the betting site I was deposited some funds for a long time and I got a whopping bonus but I didnt get notified about it through email. I almost lost out if not that I just got moved to visit the site and was lucky to find my bonus which had only but two days more if not used would be recycled out of my dashboard.

Email notification should be important for relevant updates as well as imformations that adds meaningful value .

[Pamadar]

One phishing email could easily take the name as Stake Support, for example, and you think it is official but the official email should be coming from Stake. So it is somehow more secure if notifications are all sent by way of the site itself, although it requires gamblers to log in to their accounts first to know what's new.

And good thing that some casinos including stake have their own telegram channel to confirm any kind of rewards, bonuses and updates.

This is good. But the problem stays the same. Telegram is so much infested with fake channels. Worse, these fake channels look so official. There is almost zero difference between the official channel and the scammer's channel. In fact, it is normal to see a scam channel having more members than the official channel. I have been contacted a number of times by certain individuals claiming to be official members of Stake. To one who is not so vigilant, he might get victimized.

If you are to confirm through a Telegram channel whether the rewards, bonuses, and updates are true or not, why not just do it on the official site itself?

Quite right, there are times that those scammers adds more participants than the original channel.

For those who are not aware they can easily victimized by this kind of tricks, both have good points and personally this thread
is a good channel to open more suggestions for the benefits of both sides, gamblers and gambling site owners should have always have  good communications.

[RealMalatesta]

These are the notifications that I have ever received only inbox and never email:

• 1.- Important modifications in the terms and conditions.
• 2.- Deposits.
• 3.- Bonus.
• 4.- Freebet.

You mean that you want everything to your email? If you are too conscious about not missing out all of the above things then you should regularly check your casino inbox; I agree you must be playing in multiple places but you must prioritize your favorite and important houses so that you will be checking at least there alone regularly.

Because we cannot expect the gambling houses to send us email for each and every update; that will definitely ending up in spamming out our email. (Just yesterday I have  seen someone is complaining about binance for spamming out their inbox in trading discussion board; such people definitely may not have preferences like you).

[CarnagexD]

I think a lot of casinos and gambling sites are self-confessed offenders to the fact that they don't actively update their users in any way shape or form that their terms of conditions have changed. A very big defining factor on how the users will enjoy their gambling and they do not exert even the slightest effort to at least email everyone that their conditions have changed. Just shows how the crypto gambling industry still has a lot of room to grow.

[samcrypto]

You think that internal notifications should have notifications via email?

This is the best way to inform every gamblers about the update and seriously, my email are full of gambling notification but its not about the update, its about their on-going promotions and a lot of marketing emails.

I've also received some emails about the system updates and ToS, I think this is already happening on some gambling site but not all, if you're not active with your emails then at least monitor the gambling site you're playing with, they'll post the update for sure.

[Lanatsa]

You think that internal notifications should have notifications via email?

This is the best way to inform every gamblers about the update and seriously, my email are full of gambling notification but its not about the update, its about their on-going promotions and a lot of marketing emails.

I've also received some emails about the system updates and ToS, I think this is already happening on some gambling site but not all, if you're not active with your emails then at least monitor the gambling site you're playing with, they'll post the update for sure.

Of course they would be sending out those promotions and marketing emails which is normal and that when you do check out that box when you are just registering.

Most of the time they would really be asking out wether you do allow notification emails and updates.So its up to ones choice if he would decide to be that way.

Majority of the gambling sites today does have that internal notification in case you aren't an email guy who do often check out mails.

[Oceat]

I think a lot of casinos and gambling sites are self-confessed offenders to the fact that they don't actively update their users in any way shape or form that their terms of conditions have changed. A very big defining factor on how the users will enjoy their gambling and they do not exert even the slightest effort to at least email everyone that their conditions have changed. Just shows how the crypto gambling industry still has a lot of room to grow.

Well, as you will know thid industry has a lot of new casinos coming in and out but I agree that these casinos need to update their customers as well by sending emails notification in case they have changed their ToS. These new casinos probably needs more room to grow or you can simply send them a feedback and suggestions if you really want them to make this to happen.

I'm sure most of the reputable online casinos out there are all aware about this already because they were in it before.