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Author Topic: Casinos: Internal notifications, message inbox vs Email.  (Read 927 times)
coin-investor
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April 20, 2021, 01:21:05 AM
 #41



I think that on the positive side you can name a casino, but if possible do not accuse a certain casino, so If you receive a recent important internal notification (message inbox), please mention it.

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?

They should have both, some gamblers are on vacation and they are not log in for an indefinite period of time but they do open their emails, and some gamblers are log in to their gambling dashboard but they seldom open their emails, internal notifications and email are notification are two powerful tools used by internet marketer and project administrator and they both tools and ways get the job done for them.

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April 20, 2021, 01:56:42 AM
 #42

These days e-mail notifications are send regularly once we signup on any of the gambling site. Apart from this telegram channels play a big role, because each and every information is easily passed to each and every user of the particular platform. The forums run by the gambling sites also help with more information sharing and notifying users about new promos and contests.
Through email you can also validate that the update is legit, so this is important to every gambler.
We should always monitor those notifications so we can know the updates especially in terms of KYC update since I saw a recent update on KYC with the gambling site I'm playing with. You can also expect more promotions on your email once you signed in to their notification updates, that's fine to also know the current promos of that gambling site.

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April 20, 2021, 01:58:32 AM
 #43

You mean that you want everything to your email? If you are too conscious about not missing out all of the above things then you should regularly check your casino inbox; I agree you must be playing in multiple places but you must prioritize your favorite and important houses so that you will be checking at least there alone regularly.

Because we cannot expect the gambling houses to send us email for each and every update; that will definitely ending up in spamming out our email. (Just yesterday I have  seen someone is complaining about binance for spamming out their inbox in trading discussion board; such people definitely may not have preferences like you).
And that's why an internal notification is needed. Email notifications are just general updates about what's happening in the site, including changes and major promos. Internal notifications, on the other hand, would include a lot more information and data with regards to free promotions, free rewards, etc.

I think a lot of casinos and gambling sites are self-confessed offenders to the fact that they don't actively update their users in any way shape or form that their terms of conditions have changed. A very big defining factor on how the users will enjoy their gambling and they do not exert even the slightest effort to at least email everyone that their conditions have changed. Just shows how the crypto gambling industry still has a lot of room to grow.
Well, it wouldn't be new, some crypto casinos literally started from just two, three people wanting to use crypto instead of fiat, and introduced it so as to innovate the system. Said people who are new wouldn't naturally be able to take into account everything since, again, it is their first time (though it isn't really a valid excuse imo).


 
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April 20, 2021, 05:39:29 AM
 #44

This is good. But the problem stays the same. Telegram is so much infested with fake channels. Worse, these fake channels look so official. There is almost zero difference between the official channel and the scammer's channel. In fact, it is normal to see a scam channel having more members than the official channel. I have been contacted a number of times by certain individuals claiming to be official members of Stake. To one who is not so vigilant, he might get victimized.

If you are to confirm through a Telegram channel whether the rewards, bonuses, and updates are true or not, why not just do it on the official site itself?
That's not for me to answer since stake distributes their weekly and monthly rewards through coupons and the only way to get them is through telegram. And even though the risk is still there I think you're less prone to joining a fake channel since you can simply confirm it with the support. I guess it just depends from one experience to the other since i'm only following a couple of channels on telegram and haven't had a bad experience so far. 

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April 20, 2021, 11:09:24 AM
 #45

Quote
Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.
a casino will not missed anything because a gambler can complain and they will loose a costumer .
 if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email
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April 20, 2021, 11:21:06 AM
 #46

Quote
Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.
a casino will not missed anything because a gambler can complain and they will loose a costumer .
 if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email
Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

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April 20, 2021, 11:37:40 AM
 #47

Quote
Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.
a casino will not missed anything because a gambler can complain and they will loose a costumer .
 if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email
Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.

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April 20, 2021, 11:58:23 AM
 #48

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.

Something similar happened recently at Roobet casino. I used to get email updates about their promotions on a regular basis. However, when there were significant changes to their terms of service, they did not give any warning. There was no notification on their website either.

Many users have begun to complain that they suddenly have to complete a Level 1 KYC verification and submit their personal information. When I went to check on the Roobet platform, I was greeted with an unwelcome surprise: a pop-up form for submitting personal information that could not be skipped.
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April 20, 2021, 12:48:56 PM
 #49

Many users have begun to complain that they suddenly have to complete a Level 1 KYC verification and submit their personal information. When I went to check on the Roobet platform, I was greeted with an unwelcome surprise: a pop-up form for submitting personal information that could not be skipped.
In my opinion, any change in KYC policy which must be announced everywhere; because in crypto world privacy must be the first priority for most people and suddenly changing KYC policies will definitely lead to frustrations for most people. So, casinos must care and ensure about smooth stay of their customers; for that announcing in all channels will help.

Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.
I agree because not all gamblers will not signup with their primary email while registering with casino; they may do check the emails very rarely which was used to casino sign up but they must have some other primary email to check frequently. I am also into this practice just to fight against spamming and to keep eliminating my email not getting circulated to all the hands as much as possible.
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April 20, 2021, 02:14:17 PM
 #50

I have a separate email address for personal matter and one email add exclusive for gambling. I dont really like to receive emails that are not really important especially if im not interested on it.

Thats why they must have an option on their site on which notification their users would like to subscribe. Because for me I only prefer to receive important updates so my email wont be flooded with unnecessary messages.



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April 20, 2021, 02:24:11 PM
 #51

Only a few casinos and / or gambling sites that I at least allow to send notifications to email, but more gambling sites that I do not allow or at least do not subscribe. For me, notification to email is a nuisance for me personally because for me, that internal notification is enough. Indeed, when we don't get a notification in the email it will make us skip any promotions offered but that is an option, because I personally don't really pursue such bonuses so internal notifications are enough because after all, I also don't always participate in promos and bonuses which is offered.

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April 20, 2021, 04:19:07 PM
 #52

Quote
Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.
a casino will not missed anything because a gambler can complain and they will loose a costumer .
 if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email
Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.
You are right. But most gamblers use disposable email to just register on the casino and that gambler does not too often open that email. So even the casino send the email notification, the gambler will not know about the promotion, news or even the other things related to that casino.

I think the email notification from the casino will be important for the gamblers because they can know about everything related to that casino and not forget about the news. I think a gambler can note the site, so they can check it occasionally because that can avoid their account getting a block or getting the news from the site.

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April 20, 2021, 07:46:18 PM
 #53

You think that internal notifications should have notifications via email?

It depends, though it will be great to have an option to receive notifications through email or through the platform just like what websites are asking on their newsletters whenever we read their content. I'm an email guy, and the first thing I do in the morning after waking up is checking my personal and business email to see if anything important is there and immediately set up plans in my head to take care of what the email says. There are also others who want have their emails clean, and only get notifications on the platform itself. It depends on the person, and gambling platforms should have that option as a standard IMO.
The truth is that casinos should offer every single possibility to their clients because as we know different clients are going to have different needs, I am an email person as well, I prefer to read my notifications in my email instead of on the website, when I login in the casino the only thing I care about is to gamble, I do not want to read an update on their terms of service just when I wanted to get fun, to me that kills off my mood to gamble and I could avoid gambling that day when that happens to me.
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April 21, 2021, 12:20:25 PM
 #54

Quote
Someone may not have missed an internal notification with some bonus, prize, freebet, but not login, for a certain time it can happen and more these days.
a casino will not missed anything because a gambler can complain and they will loose a costumer .
 if a gambler didnt login for a long time it was its fault and not by the casino and casino didnt make the notification go in the email because they want to forfeit everything when the gambler misses out of collecting it . thats is part of thier business strategy .
policies are notified in the beginning of the site if they have updated it or not but they are never delivered in email
Some casino did not make the notification through email, but the other casino makes it to announce any update from their website, including special news or events.

But if the gambler does not login into their account for a month or so, that will be the gambler responsibility and that is not a mistake from the casino if they do not email the gambler. I agree that policies are notified in the beginning when the gambler register on that site so the gambler can know what they need to do on that casino.

Don't know which casino doesn't do a email notification since its annoying especially if we want to hear something good coming from them, also it helps their costumer to be notified regarding on promotion or account forfeiture. Although its gamblers responsibility to make their account active but still we cannot avoid some situations that we will became inactive due to some important matters or emergency reasons so if casino would not do a due diligence to notify thru email their costumer about their future actions well they show how bad service they give to their gamblers.
You are right. But most gamblers use disposable email to just register on the casino and that gambler does not too often open that email. So even the casino send the email notification, the gambler will not know about the promotion, news or even the other things related to that casino.

I think the email notification from the casino will be important for the gamblers because they can know about everything related to that casino and not forget about the news. I think a gambler can note the site, so they can check it occasionally because that can avoid their account getting a block or getting the news from the site.

disposable email do expires and gambling sites now send code in the email before you login and what if the gambler wants to enable their 2fa ? 2fa will send code in the email . if they dont want to share thier own email address they should play on the gambling sites that dont require registration  .
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April 21, 2021, 04:37:55 PM
 #55

==

disposable email do expires and gambling sites now send code in the email before you login and what if the gambler wants to enable their 2fa ? 2fa will send code in the email . if they dont want to share thier own email address they should play on the gambling sites that dont require registration  .
Disposable email works for people who do not want to be active to gamble on the gambling site. But for people who want to use gambling for their activity will register a new email to be used for registration on all gambling websites.

Maybe they use disposable email for once to check or test the gambling site. Sometimes, I do that before registering with my email to know if that site is a good site that I will use later. But I guess that not many gambling sites do not require registration using email for their site because sometimes, they send an email about promotion, event and else.

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April 21, 2021, 04:52:41 PM
 #56

I always used my additional mail for registering on any gambling related activity because they just drop hundred of mails on your account related to bonus,promotions,new games etc.So for these purpose you need to have seperate mails but most of them goes into your spam account.Most of the gambling site requires your mail account or phone number to register with your choice of username and even if you have not registered on that site and just have entered the details credential then also you will receive ton of mails as their AI algorithm will automatically detect your details and drop promotional mails on your account for registration process.

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April 21, 2021, 05:24:56 PM
 #57

You think that internal notifications should have notifications via email?

If it's direct concerns to my account, YES it's a must for me. And besides, it's not annoying as there are only a few times they are doing some emails like that.

But for newsletters, I sometimes opt out depends on how frequently they are sending emails.

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April 21, 2021, 09:32:01 PM
 #58

IMO the best way to arrange notifications is to make an option for users where would they like to receive them because not all people have separate emails for entertainment and work. Many people also have work emails but still don't use them. In such a case - too many notifications may be pestering. Another solution may be if the user doesn't log in for too long - automatically switch from internal to email, to make sure they won't miss something important, e.g. ToS changes and so on.
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April 21, 2021, 09:38:54 PM
 #59

IMO the best way to arrange notifications is to make an option for users where would they like to receive them because not all people have separate emails for entertainment and work. Many people also have work emails but still don't use them. In such a case - too many notifications may be pestering. Another solution may be if the user doesn't log in for too long - automatically switch from internal to email, to make sure they won't miss something important, e.g. ToS changes and so on.
You have the option like this either you want to receive those notifications or not so its already there and I suggest if in gambling, you’d better to have a different email so it wont compromise your personal emails. I still prefer to receive notifications through my account and my email, it helps me to participate on those promotions and I was able to win some money because of that
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April 21, 2021, 09:43:29 PM
 #60

I'm with these internal notifications to be sent to my email too. And I think it's necessary for me as with lots of gambling sites I've been using, not logging in for at least weeks or even months is always likely to happen.

Since I'm using a separate email for my gambling activities, it won't pollute much my inbox compare to if I used my personal email about these.
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