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Author Topic: Casinos: Internal notifications, message inbox vs Email.  (Read 881 times)
shield132
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April 26, 2021, 09:28:40 PM
 #81

At first companies use their main communication channels and in casinos case it's inboxes, your receive the message in a place (website) where you are. If we compare it's like receiving food directly in the stomach instead of receiving food via delivery service.

Btw, most casinos offer you custom settings on message types but you'll rarely find one that sends SMS on your mobile phone because it costs them money.

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?
I don't understand these kind of suggestions. When you deposit the money somewhere, risk turns from the moment you send the transaction. Is there any 7 days money safety guarantee? Maybe you deposit money and something happens after 5 minute, maybe you deposit and nothing happens for 2 years.

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April 26, 2021, 11:49:23 PM
Last edit: April 27, 2021, 12:40:49 AM by Saint-loup
 #82

At first companies use their main communication channels and in casinos case it's inboxes, your receive the message in a place (website) where you are. If we compare it's like receiving food directly in the stomach instead of receiving food via delivery service.

Btw, most casinos offer you custom settings on message types but you'll rarely find one that sends SMS on your mobile phone because it costs them money.

If you have any relevant amount in any casino, do not leave more than 7 days or a month without logging in.

You think that internal notifications should have notifications via email?
I don't understand these kind of suggestions. When you deposit the money somewhere, risk turns from the moment you send the transaction. Is there any 7 days money safety guarantee? Maybe you deposit money and something happens after 5 minute, maybe you deposit and nothing happens for 2 years.
No you're wrong shield132, the longer you leave your funds on a platform, the more you risk a bad surprise. Theoretically you can get something wrong in 5 minutes as you say but if it's an old and reputed casino an exit scam or a hack is less likely to happen in the next 5 minutes than in the next 5 years. That's a fact.
For the communication channels I disagree with you, substantial changes in terms and conditions need to be rightly notified to the customer, if they are only displayed on the website it means they are applied while the customer is unaware of them if he doesn't come on the platform everyday.  

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April 28, 2021, 07:57:49 AM
 #83

Notifications and emails are equally annoying in my opinion, especially if they are just for their promotion which I don't like because most of the time, these promotion are only made to make you spend more money, even if it is a free money, most of the time you can't withdraw the money.
Hi,
Well, it is not a question of whether they are annoying or not, that is a very personal collateral of each user because in reality sometimes you do not have to enter your mail tray with reading the previous notifications of your smarthphone is enough.

The issue here is the priority of the content of the information that some casinos, not all, give to get it to the user, depending on what they believe is relevant.

It is necessary at the time of a issue know if the "relevant" notifications of a casino are made via email or internal notification, especially those referring to changes in their ToS, that cannot be an assumption, that is why some casinos do mention of how they make their notifications in their ToS.




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April 28, 2021, 08:40:13 AM
 #84

Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.
Although it is effective, it can be pretty annoying for the users if they have a lot of notification emails that they send to those players, if you are not a casual player then you will benefit from it but if you are a casual one then you can probably get something out of it.
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April 28, 2021, 03:57:04 PM
 #85

Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.
Although it is effective, it can be pretty annoying for the users if they have a lot of notification emails that they send to those players, if you are not a casual player then you will benefit from it but if you are a casual one then you can probably get something out of it.
I think that will be back to the player itself. Maybe they can delete the email notifications from the casino and determine which email they can read. But all in all, the email notifications can help the gambler know about the promotions from the casino. If the gambler is interested, they can visit that casino to see more information about the casino. I think the casino sends the email to inform what they did with their casino so their member knows that they are really concerned with their business, especially to their members.



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April 29, 2021, 08:48:59 PM
 #86

...//...,,:
Hi, cabron*

If there are users who register with type emails "I never review it" only for registration, but one should know in what sites use those emails.

The important thing over time is to know that it is preferable to be frequent in a few casinos and do not try to be in many.
Now is really relevant know about your casino what type of channel "stipulates" for your important notifications.

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April 30, 2021, 03:25:37 PM
 #87

I know it can't, but as you saw, some users here claimed that their email inbox will go "full" if such notifications are to arrive at their emails.

I wonder what gambling sites are these wherein will sent lots of internal notifications that involves directly to the account. Can those who say that email will go full if such notifications arrived can respond to this? Once to thrice a month, I guess is the average number of mails a user is receiving involving an internal notification.

I understand if it's a newsletter as that involves regular updates or promotions about the site (like in Freebitco.in - it was everyday email but it was a combined update + 1 free spin). The bottom line, it's not even annoying if there's no option for not receiving internal notifications. That permission should only be an option for newsletters.
Yes I agree with you, every gambling sites should offer an option to allow users to accept or to refuse receiving newsletters and promotions from the site in their email box... But above all, another option to force important updates and notifications to be obligatorily sent by email or even by SMS to the phone number. At least for VIP members accounts and accounts holding substantial amounts of fiats and/or cryptos.   
Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.
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April 30, 2021, 04:01:38 PM
 #88

Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.

That's what I look for whenever I join a casino whether they have a different area specifically for notifications or not because if they don't have, chances are they won't even allow sending messages to my email about the promotions and I'll need to look out for such things on my own and I'm not that active on all these gambling sites always, so I believe that I shouldn't miss some major events especially free bets which I love the most!

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April 30, 2021, 04:04:18 PM
 #89

I noticed the same, rarely getting emails from the casinos. Most bonus information I receive directly at the casino,or in some update news. On top of that I noticed that in discord it is much easier to find out about upcoming freebies. It's a bit tricky for us gamblers to stay on top of all these news, but I can also understand the casinos. They want to reward gamblers who are active on their site.
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April 30, 2021, 06:26:54 PM
 #90

Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.

That's what I look for whenever I join a casino whether they have a different area specifically for notifications or not because if they don't have, chances are they won't even allow sending messages to my email about the promotions and I'll need to look out for such things on my own and I'm not that active on all these gambling sites always, so I believe that I shouldn't miss some major events especially free bets which I love the most!
I believe that most gambling sites do already have this feature on where you can neither choose up if it to be on internal notification or would be sent out into your email
but basing on observation where internal notification is already a standard one on most gambling sites and it would be good if you can switch up in between depending
into your own preference because some of gamblers are really keen on checking out their mails or being active and some do just directly depend on what
they do see on that notification icon.

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April 30, 2021, 08:32:26 PM
 #91

--snip--
but basing on observation where internal notification is already a standard one on most gambling sites and it would be good if you can switch up in between depending
into your own preference because some of gamblers are really keen on checking out their mails or being active and some do just directly depend on what
they do see on that notification icon.

Dependency also truly depends on the gambler who frequently checks his emails if not visiting the gambling site too often. But if he doesn't even check his emails regularly, then it's the gambler who needs to be blamed at. I believe that sites must do like how Sportsbet does, Sportsbet just makes the notifications pop out whenever you visit their website which is quite good and attractive as well because it pulls the gambler to take interested into the notifications that what are they about, once he gets a glimpse of it already.

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May 01, 2021, 08:24:01 PM
 #92

Hi,
...//...:
What is your position (!?) Maintain a cordial dialogue, it is not necessary to use aggressive words or derogatory positions, it is about debate.  Smiley

There are notifications that do not arrive via email of relevance mainly referred to the ToS or any action that requires a user log in in at least 72 hours, it is just that.

-
...//...:
Well the point that arises for the debate is the opposite of what you mention in your post.
I think that is what they do very well  sending emails with a lot of information about current and upcoming promotions.
_
G.B.

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May 01, 2021, 08:50:50 PM
 #93

--snip--
but basing on observation where internal notification is already a standard one on most gambling sites and it would be good if you can switch up in between depending
into your own preference because some of gamblers are really keen on checking out their mails or being active and some do just directly depend on what
they do see on that notification icon.

Dependency also truly depends on the gambler who frequently checks his emails if not visiting the gambling site too often. But if he doesn't even check his emails regularly, then it's the gambler who needs to be blamed at. I believe that sites must do like how Sportsbet does, Sportsbet just makes the notifications pop out whenever you visit their website which is quite good and attractive as well because it pulls the gambler to take interested into the notifications that what are they about, once he gets a glimpse of it already.
Its just normal for casinos to emphasize their promotions and bonuses on where it can really be seen nor get the attention of a particular user which they might have the high chance
on hooking them up to play with that said promotion or perks which means its into their advantage since house do always wins.When it comes to checking mails then not all would really
be having this kind of behavior this is why its already been a standard into these on site notification or pop ups which are common but having an option would really be great.
It is indeed a matter of preference on someone who'se in play.

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May 01, 2021, 08:57:40 PM
 #94

Its just normal for casinos to emphasize their promotions and bonuses on where it can really be seen nor get the attention of a particular user which they might have the high chance
on hooking them up to play with that said promotion or perks which means its into their advantage since house do always wins.When it comes to checking mails then not all would really
be having this kind of behavior this is why its already been a standard into these on site notification or pop ups which are common but having an option would really be great.
It is indeed a matter of preference on someone who'se in play.

I'd much more like to have Push notifications available on gambling sites and I'm definitely fine with it because then, those notifications would simply show up through my Google Chrome or other browser's push notifications area and that'd never let me miss out on any single perks/promos that are meant to be carved specifically for me.

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May 01, 2021, 10:23:54 PM
 #95

Receiving notifications from casinos via email isn't good only for players who can be benefited by bonus, free spins and other promotions offers, but also for the casino as it's a smart way to get attention from users who are offline from the platform from a long time. It's an opportunity to bring these gamblers back to the site in order to make them play again.
Of course some people get annoyed with so many messages arriving daily on their emails, depending on how many casinos they are registered, but there is always the option to not receive notifications disponible on each platform.
Although it is effective, it can be pretty annoying for the users if they have a lot of notification emails that they send to those players, if you are not a casual player then you will benefit from it but if you are a casual one then you can probably get something out of it.
Yes, sometimes it gets really disturbing to receive so many emails daily. But some people don't bother, because they like digging each message received hoping to see an interesting offer they can join and profit an extra income from the casinos. Most messages are probably useless, although few of them might contain gems. And actually these emails can be good also for non-casual players, as they can make an exception and play for the occasion of a special offer.

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May 02, 2021, 02:44:15 AM
 #96

If you know that a casino has good freebets/promos, then definitely check your inbox periodically.

They don't have the obligation to be pushing you emails about these promos, although it's probably bad from a marketing perspective for them to do so.

The problem for me actually lies within the fact that casinos like Roobet and Freebitco.in have fallen in love with email notifications that never seem to stop and are generally completely useless. I've even unsubscribed to a few of the newsletters given how annoying they have been.
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May 02, 2021, 03:45:40 AM
 #97



You think that internal notifications should have notifications via email?

They should send all their notification on emails too, in fact, they should prioritize this, all of us here are reading are login in their emails to see important notifications, not all gamblers are playing daily sometimes they take a vacation for weeks or months, and sometimes they forget the gambling sites they are playing because they are too busy, but if there are giveaways, bonus and important updates, they will remember and take the offers and get the updates.
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May 02, 2021, 07:41:34 AM
 #98

The problem for me actually lies within the fact that casinos like Roobet and Freebitco.in have fallen in love with email notifications that never seem to stop and are generally completely useless. I've even unsubscribed to a few of the newsletters given how annoying they have been.
These days, freebitco.in email notification for free spin is my cup of tea hence I do check my inbox more frequently even free spin links are expiring only after 24 hours (I am in persuade of reaching 100k rp so I feel every spin is helping me to reach my goal). After freebitco.in, I love primedice and stake's monthly reload bonus. I somehow managed to collect $180 worth of ethereum from free load bonus alone. Not sure, they will allow me to withdraw if I do no play anything with them.

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May 02, 2021, 10:45:28 PM
 #99

...//...:
Hi,
It is part of the situation that happens in how some individual situations are handled in relation to the subject, but let's not forget that it is mainly the player's responsibility to be aware of any notification on the way, as long as the casino does it.

The point here is that some casinos take the detail of making notifications by emails, internal and social networks, even some possess forums where ads are made.

What is important is to know what is the priority communication channel that your casino uses for priorities.

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May 04, 2021, 02:38:27 AM
 #100

These days, freebitco.in email notification for free spin is my cup of tea hence I do check my inbox more frequently even free spin links are expiring only after 24 hours (I am in persuade of reaching 100k rp so I feel every spin is helping me to reach my goal). After freebitco.in, I love primedice and stake's monthly reload bonus. I somehow managed to collect $180 worth of ethereum from free load bonus alone. Not sure, they will allow me to withdraw if I do no play anything with them.
Same, the email notification is really that convenient when you have an email that's seperate from your personal stuff so you don't have to worry about missing out an email that's very important. I also receive some bad bonuses from other casinos that includes rollovers but it's very easy to skim through all of them and only check the ones that are important like the coupons/promos from stake since they never include rollover on their rewards.

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