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Author Topic: Casinos: Internal notifications, message inbox vs Email.  (Read 927 times)
Kong Hey Pakboy
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May 04, 2021, 05:03:06 AM
 #101

I noticed the same, rarely getting emails from the casinos. Most bonus information I receive directly at the casino,or in some update news. On top of that I noticed that in discord it is much easier to find out about upcoming freebies. It's a bit tricky for us gamblers to stay on top of all these news, but I can also understand the casinos. They want to reward gamblers who are active on their site.
Isn't that much better since they take care of their patrons and not just spray and praying the bonus towards all the registered account. I use Discord too but the notifications is a little annoying to me so I kind of in a limbo.

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May 04, 2021, 05:10:44 AM
 #102

~
I think that will be back to the player itself. Maybe they can delete the email notifications from the casino and determine which email they can read. But all in all, the email notifications can help the gambler know about the promotions from the casino. If the gambler is interested, they can visit that casino to see more information about the casino. I think the casino sends the email to inform what they did with their casino so their member knows that they are really concerned with their business, especially to their members.
Eh, to each of their own maybe to me it is annoying but to others it doesn't bother them. But I hope that there will be some unobtrusive way to deliver those notification buttons someday.

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South Park
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May 04, 2021, 05:42:18 PM
 #103

Every single casino in which I have played has those features, after all it does not makes any kind of sense to invest in all the features casinos invest in only to forget to add an effective notification system that lets the players know whats new with the casino, they will be wasting their time and money if they did not do something like this, after all even if we like gambling it is not as if we are going to watch what the casino does 24/7 and know everything that is happening with it because we are playing at the casino all the time.

That's what I look for whenever I join a casino whether they have a different area specifically for notifications or not because if they don't have, chances are they won't even allow sending messages to my email about the promotions and I'll need to look out for such things on my own and I'm not that active on all these gambling sites always, so I believe that I shouldn't miss some major events especially free bets which I love the most!
It is just common sense really, after all what is the point of building the best casino that you can if you are not going to have a way to tell your customers what is new with the casino itself? That would be without a doubt a waste of money and that is something that no business ever wants to do which is why this is very common among the big casinos because they know that if they want to remain competitive and they want to retain their players they need to send them their promotions on their preferred way.
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May 04, 2021, 07:06:29 PM
 #104

~
I think that will be back to the player itself. Maybe they can delete the email notifications from the casino and determine which email they can read. But all in all, the email notifications can help the gambler know about the promotions from the casino. If the gambler is interested, they can visit that casino to see more information about the casino. I think the casino sends the email to inform what they did with their casino so their member knows that they are really concerned with their business, especially to their members.
Eh, to each of their own maybe to me it is annoying but to others it doesn't bother them. But I hope that there will be some unobtrusive way to deliver those notification buttons someday.
I think you can be unsubscribed from their email notification so you do not receive any news from them. Usually, every website has its subscription email services. If their members agree with the subscription the first time they register, they can unregister the subscription in the future if they do not need any news update from them. Maybe you can check it on every website email, and I think it is at the bottom of the email sent to you.

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May 04, 2021, 08:38:31 PM
 #105


Ok, look. I've received an email last week from S**** to claim a small bonus (I think others got it as well). The offer will be expired within 48 hours.

That was a good example of a notification that directly involves our account. That kind of notifs should be sent to our email since if no such thing arrived on my email, it will just expire without even knowing that I received such an offer.

Not annoying after all to receive those as that was only frequent compare to regular newsletters.

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South Park
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May 08, 2021, 07:29:12 PM
 #106

Eh, to each of their own maybe to me it is annoying but to others it doesn't bother them. But I hope that there will be some unobtrusive way to deliver those notification buttons someday.
I think you can be unsubscribed from their email notification so you do not receive any news from them. Usually, every website has its subscription email services. If their members agree with the subscription the first time they register, they can unregister the subscription in the future if they do not need any news update from them. Maybe you can check it on every website email, and I think it is at the bottom of the email sent to you.
This is correct, when you create an account to the casino you are basically accepting whatever terms they have and for the most part that includes receiving emails about their promotions, and while I can understand why some may find this annoying to me it is a great thing as I do not have to log in my casino account to know what are the offers I have available, however another way to deal with this is with email filters, after all you may not want to read the offers the casino give you now but you may want to do it in the future and with filters you can send all of those emails to a particular folder and keep your inbox clean.
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May 08, 2021, 08:22:17 PM
 #107

Not annoying after all to receive those as that was only frequent compare to regular newsletters.
I guess most gamblers will not get annoyed if they receive any number of emails if some bonus along with Wink.
I do see these days another casino sends me free-spin everyday in email. I love it because  I am earning with that. So, I will not complain even my inbox gets spammed.

Other than bonus, I believe casinos must need to send email notification for all major changes in their TOS and about down time or any problems in wallet for withdraw/deposit etc. If they are not making use of informing vital things but only for marketing purposes means then people will definitely get annoyed one day or other.
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May 08, 2021, 09:23:05 PM
 #108

Not annoying after all to receive those as that was only frequent compare to regular newsletters.
I guess most gamblers will not get annoyed if they receive any number of emails if some bonus along with Wink.
I do see these days another casino sends me free-spin everyday in email. I love it because  I am earning with that. So, I will not complain even my inbox gets spammed.

Other than bonus, I believe casinos must need to send email notification for all major changes in their TOS and about down time or any problems in wallet for withdraw/deposit etc. If they are not making use of informing vital things but only for marketing purposes means then people will definitely get annoyed one day or other.
Most of those offers and promotions would definitely be spamming out on your inbox mail and thats the thing i dont like this is why i dont really like to receive alerts not only on gambling
but in other websites as well but excluded into those things which i do see for it to be important.I do much rather prefer on seeing internal notifications on where you can
directly see it once you had logged in into your account.Its not really something that you cant just ignore if you do saw something is on your notification.
Its up to someones reference though because not all would be having the same thing.

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May 12, 2021, 08:16:08 PM
 #109

Not annoying after all to receive those as that was only frequent compare to regular newsletters.
I guess most gamblers will not get annoyed if they receive any number of emails if some bonus along with Wink.
I do see these days another casino sends me free-spin everyday in email. I love it because  I am earning with that. So, I will not complain even my inbox gets spammed.

Other than bonus, I believe casinos must need to send email notification for all major changes in their TOS and about down time or any problems in wallet for withdraw/deposit etc. If they are not making use of informing vital things but only for marketing purposes means then people will definitely get annoyed one day or other.
Most of those offers and promotions would definitely be spamming out on your inbox mail and thats the thing i dont like this is why i dont really like to receive alerts not only on gambling
but in other websites as well but excluded into those things which i do see for it to be important.I do much rather prefer on seeing internal notifications on where you can
directly see it once you had logged in into your account.Its not really something that you cant just ignore if you do saw something is on your notification.
Its up to someones reference though because not all would be having the same thing.
I think that by law all services that send emails to your account need to have a way for you to opt-out of it if you do not want to receive those emails anymore, so if you are tired about this then just hit the unsubscribe button on the email and you are not going to receive those emails anymore, however I still think this is not the best idea unless you log in your account almost everyday to see the notifications that you are given, in which case creating a filter on your email seems like the best choice.
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May 12, 2021, 08:38:54 PM
Merited by famososMuertos (1)
 #110

To summarized this:

Important things related to accounts, such as received bonus or changes = Mandatory
Login Activity = Mandatory
Deposit or Withdrawal activity = Mandatory
Newletters, subscriptions, daily updates = Optional

Simple as that.
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May 13, 2021, 08:45:55 PM
 #111

Ok, look. I've received an email last week from S**** to claim a small bonus (I think others got it as well). The offer will be expired within 48 hours.
I guess you are allowed to take names of the casino when you actually get a bonus, no shame in that. I also get a lot of emails from various casinos but it is not irritating as long as they have something meaningful to convey. I have a few casinos who send me almost 5 emails a day despite knowing that I am not going to play there ever again, they are automatic I know.

I get emails for claiming my bonus then I have no problem and similarly when I get an email regarding some kind of update or downtime or even some upcoming events like NBA streams were announced by stake and emails were sent so I don't have a problem with that.

Internal notifications like sportsbet have are also good but sometimes I do miss them.
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May 13, 2021, 09:00:00 PM
 #112


You think that internal notifications should have notifications via email?

An optimal solution that some online casinos are already using is that their users can choose which type of messages they want to receive. The best way to do this in my opinion is that when you are registering on the site that it asks you there if you want to receive general newsletters to your e-mail box or not. Important notifications that concern your balance on the site, a possible investigation of your account, a successful deposit or withdraw to or from the casino and other stuff that is about your money should always be sent to your personal e-mail address also and not only via internal messages because some players including do a little gambling for a few days and then don't log in to any online casino for a few weeks.
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May 13, 2021, 09:16:48 PM
 #113

The best way to do this in my opinion is that when you are registering on the site that it asks you there if you want to receive general newsletters to your e-mail box or not.

This is the usual system now regarding newsletters. Since it will be a daily email, users might found it annoying so an option of whether to receive it or not should be a necessary option to include by those gambling sites.

and other stuff that is about your money should always be sent to your personal e-mail address also and not only via internal messages because some players including do a little gambling for a few days and then don't log in to any online casino for a few weeks.

I agree that on that part, these personal notifications should reach our respective email as it now involves directly our account. If we missed one, it can be regretful especially if that was a bonus or reward with a limited time period to be claimed.

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May 13, 2021, 09:40:13 PM
 #114

I guess most gamblers will not get annoyed if they receive any number of emails if some bonus along with
Haha that's so true, everyone wants a bonus and conveying your message along with a bonus is a great way to intimate the player about some kind of news or event that is going to take place.

I do see these days another casino sends me free-spin everyday in email. I love it because  I am earning with that. So, I will not complain even my inbox gets spammed.
You're lucky in that cause because I don't get free spins from any casino i play at, the best I get is sometimes a free bet and sometimes a small bonus which comes every month.

Other than bonus, I believe casinos must need to send email notification for all major changes in their TOS and about down time or any problems in wallet for withdraw/deposit etc. If they are not making use of informing vital things but only for marketing purposes means then people will definitely get annoyed one day or other.
There ain't many updates and changes to ToS in casinos but I agree if they make any changes they should inform the player and make sure they agree to those new terms and conditions, although I am sure 90% of us don't even read the terms but as a casino they should inform.

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May 16, 2021, 09:39:54 PM
 #115

To summarized this:

Important things related to accounts, such as received bonus or changes = Mandatory
Login Activity = Mandatory
Deposit or Withdrawal activity = Mandatory
Newletters, subscriptions, daily updates = Optional

Simple as that.
Pretty much, especially the second and third point, it is really important to receive notifications about your login activity and your deposits and withdrawals as it will allow you to monitor very precisely if there is someone accessing your account, after all with that information you can see if someone is trying to hack you or if they were already successful and you need to improve the security of your account or you need to improve the security of the system you have implemented to protect your coins.
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May 16, 2021, 10:17:39 PM
 #116

To summarized this:

Important things related to accounts, such as received bonus or changes = Mandatory
Login Activity = Mandatory
Deposit or Withdrawal activity = Mandatory
Newletters, subscriptions, daily updates = Optional

Simple as that.
Pretty much, especially the second and third point, it is really important to receive notifications about your login activity and your deposits and withdrawals as it will allow you to monitor very precisely if there is someone accessing your account, after all with that information you can see if someone is trying to hack you or if they were already successful and you need to improve the security of your account or you need to improve the security of the system you have implemented to protect your coins.
True, Checking my casino account activities after I log in is what I am doing every time for the past couple of years, It's more like my habit of making sure that my account is intact in terms of security. Also checking activities gives me a lot of assurance when playing on casinos that I won't get robbed by a hacker when my winnings are at their peak. Leveling up the security of your account is the very first thing you need to do especially on casinos where a lot of money is involved. Hackers are getting interested in crypto because of its nature and crypto casinos is one of the potential targets for them.

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Hamphser
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May 16, 2021, 10:57:10 PM
 #117

To summarized this:

Important things related to accounts, such as received bonus or changes = Mandatory
Login Activity = Mandatory
Deposit or Withdrawal activity = Mandatory
Newletters, subscriptions, daily updates = Optional

Simple as that.
Pretty much, especially the second and third point, it is really important to receive notifications about your login activity and your deposits and withdrawals as it will allow you to monitor very precisely if there is someone accessing your account, after all with that information you can see if someone is trying to hack you or if they were already successful and you need to improve the security of your account or you need to improve the security of the system you have implemented to protect your coins.
True, Checking my casino account activities after I log in is what I am doing every time for the past couple of years, It's more like my habit of making sure that my account is intact in terms of security. Also checking activities gives me a lot of assurance when playing on casinos that I won't get robbed by a hacker when my winnings are at their peak. Leveling up the security of your account is the very first thing you need to do especially on casinos where a lot of money is involved. Hackers are getting interested in crypto because of its nature and crypto casinos is one of the potential targets for them.
Doesnt matter on where you go get involved in as long it do talks about money then these websites or places would be the main target of hackers and also security

is always been an important thing in all sorts.When it comes to notification then i do also have the habit on checking notification internally since im not really that

much active on checking out my mail this is why i do prefer internal notifications rather than checking out on mail from time to time.

South Park
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May 20, 2021, 09:26:36 PM
 #118

To summarized this:

Important things related to accounts, such as received bonus or changes = Mandatory
Login Activity = Mandatory
Deposit or Withdrawal activity = Mandatory
Newletters, subscriptions, daily updates = Optional

Simple as that.
Pretty much, especially the second and third point, it is really important to receive notifications about your login activity and your deposits and withdrawals as it will allow you to monitor very precisely if there is someone accessing your account, after all with that information you can see if someone is trying to hack you or if they were already successful and you need to improve the security of your account or you need to improve the security of the system you have implemented to protect your coins.
True, Checking my casino account activities after I log in is what I am doing every time for the past couple of years, It's more like my habit of making sure that my account is intact in terms of security. Also checking activities gives me a lot of assurance when playing on casinos that I won't get robbed by a hacker when my winnings are at their peak. Leveling up the security of your account is the very first thing you need to do especially on casinos where a lot of money is involved. Hackers are getting interested in crypto because of its nature and crypto casinos is one of the potential targets for them.
You are creating the right habits as there are many people that never take the time to do anything like this and it is clearly a mistake, even if your account was secure years ago there is no guarantee this is still the case, we know that new techniques to hack people are discovered all the time, new vulnerabilities are found and exploited and we cannot hope that what worked years ago still works, so it is important to take the habit of checking the logs of your accounts to see if there has been any attempt to get in your accounts that you do not recognize.
batang_bitcoin
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May 20, 2021, 09:28:47 PM
 #119

I agree that if you don't play to go to that casino for a long time, you shouldn't leave any amount because it might be hard to withdraw when you comeback and they'll ask you to comply with some requirements that you have to. I've got several casinos registered with my email and gladly, I'm receiving promos and other notifications that seems to be important to me because it's hard to maintain being active in all of them.

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May 20, 2021, 09:36:54 PM
 #120

I agree that if you don't play to go to that casino for a long time, you shouldn't leave any amount because it might be hard to withdraw when you comeback and they'll ask you to comply with some requirements that you have to.

It's necessary to withdraw all funds if you aren't planning to play for long but in case of inactivity or closed from being a dormant account, casinos will surely send an email about it beforehand so the user will still notify. And I think it will take a year or two before an account will be tagged as completely inactive or abandoned.

And I also don't think there's someone that will keep money on some gambling sites unless they forgot completely their credentials such as email passwords and so on.

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