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Author Topic: This happened many months ago but still wanted to share.  (Read 863 times)
Saturnm22 (OP)
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April 29, 2021, 08:11:55 AM
 #1

I decided to try out a new RTG casino and take them up on their first deposit bonus about 400% match no max cashout. I deposited 100$ worth of bitcoin and received the match and started playing $10 spins. After sometime I was up to about 4k and easily finished the 45% playthrough. Ive never done something so stupid i didnt read the terms and conditions that said I cant place bets over $10 and the rules still appy after playthrough is finished and well i kept playing until i was up to about 20k and decided it was time to withdraw and got this message instead of my money ....totally my fault for not reading the terms
 
Hello ********

Hope you are staying safe in these troubling times.

Please know that I am very sorry about the entire situation. It is an unpleasant experience for all parties involved – especially the player, when winnings have to be removed. Voiding winnings is our last resort.

Unfortunately, in your case, the violations were severe and left us with no room for any kind of exception. Below are the main reasons we were forced to remove the winnings.

1)      You’ve made a total of 1381 bets exceeding the $10 per hand limit.
2)      Majority of those bets were above $25 per hand.
3)      Significant portion of bets were as high as $50 per hand.
4)      The overbetting violations started before wagering was finished – a total of 103 individual $15 bets on Pig Winner were made before wagering was finished
5)      $11,500 of your winnings were made on a single payout resulting from a $25 bet.

Other than overbetting, here are some of the other violations which happened during bonus play.

6)      RTG777 Slot was played – a slot not allowed with any bonus, per our terms of service.
7)      20 bets were made on Blackjack – which is not allowed per used bonus’ terms
Cool      183 bets were made on Spirit of the Inca – a progressive slot machine.
9)      443 bets were made on Aztec’s Millions – another progressive slot machine. Progressive games are not allowed with any bonus, per our terms of service.

Due to all of the violations stated above, we were regretfully forced to void the winnings. As with any winnings removal we process, your original deposit was re-credited so that you may try playing again, hopefully without further violations of the terms.

Once again, I am so sorry that this happened. Thank you for your understanding.

Kind regards,
Mikey
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April 29, 2021, 08:26:45 AM
 #2

This shows how important is to always read the terms and conditions and even more important when you are using your bonus which usually has even more terms and conditions applied before you withdraw.Sorry for your trouble but I am sure you now never skip a reading of any term and conditions anymore.

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April 29, 2021, 08:49:54 AM
 #3

Can you share the casino site that you have bet with?. It seems very suspicious just my feeling that you did not violate any rule. If you can share the site then we can check the terms and conditions. If it is stated in there that the violations you made are there then it is your fault that you did not read the terms and conditions but there are some sites that you didn't even violate any rules but still void of the winnings for this reasons which is unable to pay the amount you won or they won't pay at all.

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April 29, 2021, 09:15:44 AM
 #4

Can you share the casino site that you have bet with?. It seems very suspicious just my feeling that you did not violate any rule. If you can share the site then we can check the terms and conditions.

The OP doesn't have any hatred or anger toward the sites. OP admits that he didn't read the terms and conditions.

The violations are clearly detailed and given to the OP instead of just saying OP violates something not specific. The site also gives chance to the OP by re-crediting the original deposit but this time, OP have to make sure to follow the terms and conditions.

Lesson learned then.

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Saturnm22 (OP)
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April 29, 2021, 09:39:07 AM
 #5

I do like this rtg casino because of the instant withdraws which is unheard of with rtg casinos.

I didnt take this loss very hard, its a huge loss but moved on pretty quick.

I did manage to win from a later deposit but only won $200 extra from a $100 deposit.

After this happened i did some reading of the t and c and it was probably the shortest and easiest to follow so i really fub this up the casino is legit its brango casino.
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April 29, 2021, 09:41:08 AM
 #6

One little mistake can make a screw up our day in gambling and not withdraw the money. If you do not intend to make money from gambling and only play gambling because of fun, you do not have to thoroughly check all of the pages on the casino so we know for more details. You lose your winning and losing your initial funds because you do not read the term and conditions. I am so sorry to hear that.

It is an important lesson for you and next time, and you better not risk more than the money you are ready to lose.

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April 29, 2021, 09:46:42 AM
 #7

Too many violations. Interesting... .  
I wonder if the betting site did not put things in place to warn bettors when they are going beyond the limit or violating the terms and conditions. I guess that is too complicated for them to do, or probably cost more money/resources? It's possible that some would take advantage of this & let things happen that way, or have customers make mistakes to have excuse to take back their wins.  
Just hope this does not happen to most people, which will probably prove the mistake is unique to you or doesn't happen always.

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April 29, 2021, 10:01:23 AM
 #8

You've made a grand total of six posts having started three separate threads and name two and imply there is a third Casino that has ripped you off...

Isn't it time you stepped away from the computer and admit you have a gambling addiction?  The very fact you time and time again register, gamble, win (and who deposits $100 then gambles $10 at a time? - That's just ten rolls all up - you couldn't be that lucky!) then are unable to withdraw your winnings means what?  You're an idiot for not reading the fine lines when registering?

Proof, or, it never happened.

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April 29, 2021, 10:46:29 AM
 #9

Pretty sure that such rules should've warned you beforehand, and not one that should be directly identified from their t & c I think. It IS related to how your bets should be done, so there should either be a notification when you visit the gambling window or a glowing pain in the eye warning sign that says x amount of money should be bet each round.

Rather unfortunate still though. I still find it really odd for some reason that the rules for the specific gambling games they have weren't blandly stated before playing each game (which should've imo). Might be for the best to look for another casino to play in ngl.

 
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April 29, 2021, 10:58:58 AM
 #10

~snip~

Too many violations and it's good that you acknowledged it. From $100 to $20k, that must be easy to win on that casino huh and you didn't suspect anything at all on why is it easy to win or you think you are just plain lucky?

Don't get wrong but i think this is a bait on luring users here on using their gambling site, hope i'm wrong. 

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April 29, 2021, 11:08:48 AM
 #11

This shows how important is to always read the terms and conditions and even more important when you are using your bonus which usually has even more terms and conditions applied before you withdraw.Sorry for your trouble but I am sure you now never skip a reading of any term and conditions anymore.

In my opinion, be sure to read the site rules before playing. 

This is a very valuable principle that applies not only to gambling.  The creator of this topic did not do this, and the casino canceled his winnings. 

However, there is always a human factor.  We live in the 21st century.  This is the time of universal automation.  In my opinion, it would be better if an operation that does not comply with the rules of the casino, in principle, could not be carried out (made). 

Initially, the site's automatic settings could block a $ 25 bid.  This would make this unpleasant situation impossible.

 
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April 29, 2021, 01:18:05 PM
 #12

That was quite a pity and annoying for you i can imagine OP. Those Bonus campaigns often come with very specific terms and very strict rules which are associated with it, i mean after all everyone needs to understand that those casinos are there to make money and therefore are not giving away money or credits just like that.
Reading through the response of the casino i have to say it seems fair and adequate to me, if there were really so many case of overbetting like they say. I mean of course you lost your possible profit of 20k$ which is a big loss but in the end it was your fault and as they wrote in their statement you still have your original deposit and maybe you can make such a big profit again.  Smiley
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April 29, 2021, 02:08:07 PM
 #13

This is the very first time I've heard that a casino has such rule not to bet over $10 and other hilarious made up rules just to scam players. I mean, legitimate casinos doesn't have any limitations on bet, in fact, they love bigger bets because they could earn more money on it than smaller bets, you know, bankrolls every day they need to maintain to keep their business running.

Care to share the name of the Gambling site? I'm 100% sure it is a scam or if not, please don't play again on their gambling site.

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April 29, 2021, 02:23:51 PM
 #14

There is no-free-lunch mate. The 400% deposit bonus will always have this stupid T&C, specially tailored to make winning difficult. You are lucky you didn't lose the $100 and "your original deposit was re-credited" so you can legitimately win $200.

I personally skeptical about bonuses and stuff, except rake back and loss back.

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April 29, 2021, 03:27:08 PM
 #15

This is the very first time I've heard that a casino has such rule not to bet over $10 and other hilarious made up rules just to scam players. I mean, legitimate casinos doesn't have any limitations on bet, in fact, they love bigger bets because they could earn more money on it than smaller bets, you know, bankrolls every day they need to maintain to keep their business running.

Care to share the name of the Gambling site? I'm 100% sure it is a scam or if not, please don't play again on their gambling site.
this is not scam because they return the original deposit of the op  but op have not read the terms and he was not aware that betting 10 dollars or more is not allowed  when playing the 400 % deposit bonus but over 10 dollars bet are allowed in normal games  . 
this is not the first casino that have restriction on playing thier deposit bonus but they do this because they want to make it hard for the gamblers to claim the deposit bonus .
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April 29, 2021, 03:48:28 PM
 #16

How can someone actually take care of all the terms and conditions?? The thing is they are way big and honestly players don't read them they just tick the small box and they are ready to go. Instead of this I think the Gambling companies should actually do this :

Inform the players when they do a violation !! There should be a message that should pop up anytime something inconsistent happens. That would help the player as a whole !

I do think what happened to you was actually sad. I do not know I'd anyone does that but ! I did make plenty of bets , 50$ bets , 25$ bets at other casinos but these limitations are unreal. You should try and use some other casino.

Best of luck
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April 29, 2021, 03:49:53 PM
 #17

Many of the users of a service do not read the Terms of Service (ToS). Which results in a separate loss on the part of the user.

In the past, I made the same mistake when I tried a deposit bonus on a gambling site, I got a 100% deposit bonus as a new user, but unfortunately there are rollover rules that I have to pass and in the end it led to my loss ...

R


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April 29, 2021, 04:15:29 PM
 #18

Sometimes, we need to read the TOS in the casino, especially if we want to try on the casino to know if that site is good. Maybe we can search for the review from here to know the rule on that casino and make sure we do not break their rule. But if we do not get what we want to search for, then I think we do not have to try on that site still because I am sure that many other casinos can fill our need in playing gambling. So once again, be careful to playing gambling in a casino that you do not know before.

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April 29, 2021, 04:35:54 PM
 #19

The OP doesn't have any hatred or anger toward the sites. OP admits that he didn't read the terms and conditions.

The violations are clearly detailed and given to the OP instead of just saying OP violates something not specific. The site also gives chance to the OP by re-crediting the original deposit but this time, OP have to make sure to follow the terms and conditions.

Lesson learned then.
It is a lesson learned for op. I checked op's post history and the latest post op made stating that op did read the terms and conditions in the site op wanted to gamble. Seems he is in USA and looking for a casino that is USA friendly. It's good enough that op did get his money back from the casino he gambled and won.

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April 29, 2021, 04:36:08 PM
Last edit: April 29, 2021, 04:52:30 PM by YOSHIE
 #20

6)      RTG777 Slot was played – a slot not allowed with any bonus, per our terms of service.
7)      20 bets were made on Blackjack – which is not allowed per used bonus’ terms
Cool      183 bets were made on Spirit of the Inca – a progressive slot machine.
9)      443 bets were made on Aztec’s Millions – another progressive slot machine. Progressive games are not allowed with any bonus, per our terms of service.

Once again, I am so sorry that this happened. Thank you for your understanding.

Kind regards,
Mikey
Casino Management
indeed RTG Slots games such as: RTG 777, Fire Dragon, Fish Catch and many others, always hypnotize the players to have potential winnings in betting, this is typical in RTG games super bonuses and benefits.

I have played in RTG slots on certain gambling sites, however, they can still accept every player who bets with the bonus they get, Winning and losing is not an obstacle in betting, if I read the rules you made, of course for me a little objection to the rules above, you should give them the opportunity to bet with the bonus they get.

Your rules are indeed difficult and burdensome for addicts who want to play in the RTG slots, maybe you can change the existing rules a little, To attract even more players who want to be involved in RTG slots, the bottom line: the rules can be changed for the convenience of bettors.
Many gambling sites are satisfied with the bonuses they get, keep playing and withdraw funds without a hitch, if you win on the existing bonus bets.



OP, are you talking about the rules of the gambling site: Sicodice.com

R


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