What site is your reference when you are converting crypto to USD or other fiat?
Because when you withdraw, it is also in terms of fiat.
So how do we know how much you are charging for withdrawal fees?
Also, you can edit this part in your FAQ section.
As you mentioned in your OP, there's no KYC for all crypto players.
So I think, you need to add on this item that no KYC verification for crypto players.