I won't be using any service about recovery for crypto wallets if they were just newly launched. The website that you've brought is just new.
The popular recovery service that's being suggested by other members of the forum is:
https://www.walletrecoveryservices.com/Seconded with this and no one will really be using it up but doesnt mean that the said service above mentioned by OP cant really be trusted.It is just its hard to trust up a new services
which doesnt have able to established its reputation in the community and this is should how they would really be focusing on where they should gain up trust first about wallet recovery.
Truth to say even with those trusted services existing as of this moment arent 100% completely safe though so it do ends up to your own risk if you can really accept nor deal with it.
If you are really that eager nor desperate on recovering those locked coins then you wont really be having any other option.
If there's nobody has advised that whom is trusted by the community, it's really hard to trust it because there's no feedback nor review for it and I just want to make sure that I won't be the one to say that everyone must give it a try or trust it quickly.
Especially, if it's about people's wallet and balances, it's hard to trust it to a service that you've just heard it for the first time unless and until they've proven themselves.