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Author Topic: How does on-line compete with the VIP experience  (Read 783 times)
paxmao (OP)
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June 15, 2021, 09:08:40 AM
 #1

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

magneto
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June 15, 2021, 09:44:49 AM
 #2

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Companies such as Stake have been doing this for ages now.

VIP hosts are great, but personally I think it will never exceed the allure of physical Vegas butlers and hosts. It is one of the few remaining areas of the gambling industry that will probably never be fully replaced by new online solutions.

But I'd say that a lot of whales would rather keep a low profile these days as opposed to being courted overtly, which makes VIP treatment arguably not as important as people may think.
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June 15, 2021, 09:51:17 AM
 #3

But I'd say that a lot of whales would rather keep a low profile these days as opposed to being courted overtly, which makes VIP treatment arguably not as important as people may think.

This would be my take too. One can have all he wants in the comfort of his house and also privacy. I expect a regular player will prefer that.

Of course, some want to be seen by the crowd, some want a certain visible status; but those are most probably not regulars.

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June 15, 2021, 10:09:45 AM
 #4

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy.
I do agree with that. Usually, casinos that are partnered with a hotel mostly give free stay at their hotel rooms. That's a great benefit that everyone should've experience if they are a valued customer. When it comes to online casinos, it's always there with cashback and "reputation" type of level.

Online casinos shouldn't do anything about it because it's very convenient to play with them. I don't know if there is any other way to benefit from them though.

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June 15, 2021, 10:32:15 AM
 #5

Maybe the online casino can give a surprise bonus to their regular members and make them comfortable playing gambling on their site. The comfortable will be the important thing that the casino should give to the gambler because that will determine if the gambler will stay for a long time or only spend a short time. The bonus will always take the member's attention and put their chance to get that bonus before it ends. Besides that, the casino can offer some new features for the gambler who often plays gambling but that feature will not be given to all members and only for the member who reaches their limit.

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June 15, 2021, 10:39:46 AM
 #6

In my opinion online casinos do not discriminate against any user, and that is a good thing and maybe there are some online casino that do provide many bonuses to their customers in the form of free spins, free withdrawal fees to accounts and so on with special requirements that the user has fulfilled , and of course this can't be compared to offline casinos which are usually more concerned with customers who have a lot of money and of course the casino will do it by providing good facilities for customers, so that they feel at home spending their money at the casino, I I think there are still many differences between offline and online casinos but what is certain is that online casino make it easier for us to gamble where and whenever we want Grin.

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June 15, 2021, 10:54:39 AM
 #7

I think they do it by giving the VIP with tons of bonuses and rewards, and these rewards are pretty generous that you might want to consider being online in gambling rather than in a physical casino.

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June 15, 2021, 11:06:00 AM
 #8

I'd rather get benefits such as the more I play the less I spend kind of thing. It's per session ofc, since making it a permanent thing might incur permanent losses on the casino. Maybe monthly bonuses as well as some privileges here and there. I highly doubt offline VIP would differ much, I guess the only difference is hospitability, but other than that, really, online and offline benefits wouldn't differ by much. I'd kind of find the idea of someone actually talking to me, offering me stuff blah blah in an online session kind of offputting or awkward.

 
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June 15, 2021, 12:32:55 PM
 #9

It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Keeping the physical advantages aside that no online gambling platform could actually offer. I think creating a solution to a lower amount of withdrawal fees can equate the feeling of being treated nicely when you're playing on land based casino.

Though I am aware that it has something to do with bitcoin and the operating cost of casino in general, I still think that it is possible to withdraw your money online without exchanging to an altcoin for a better fee rate, a withdrawal fee based on the current status of mempool etc.. Personally, that seems to be more like a VIP status can get to an online casino.
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June 15, 2021, 12:48:11 PM
 #10

Even if an online casino launches a brand new loyalty system that proves to be successful, the gambling houses will simply adopt it.

Online casinos will never be able to match the gambling house in the quality of customer service, because the latter provide not only the opportunity to play but also to spend your time. The atmosphere of a gambling house can not be repeated online.

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June 15, 2021, 12:59:48 PM
 #11

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Freebies such as free spins, bonus and cashback rewards if they reach certain level in their wagering amount, but there are also some casinos who just treat everyone as same no matter either their wager is $10 or $1 millions which also got more recognization as well.

 

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June 15, 2021, 01:17:35 PM
 #12

Whales do much better in the online gambling area.That is because the level of loyalty from online platforms awards to the player really big bonuses like free bets and free spins of large value in money.Also some of the online casinos are also doing raffles,the more you play beside reaping the benefits of the loyalty/VIP program you still have another chance to win the raffle which is held every week or every month at a maximum.

The only thing online gambling cannot beat are those beautiful girls serving you free drinks and free food in a real physical casino.

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June 15, 2021, 01:18:58 PM
 #13

I'm not sure but I guess Cryptocurrency casino VIPs were usually offered loyalty rewards, high roller rewards, and other bonuses. They're most likely to win the wagering competition as they're usually the big spender.
However, these perks will never become better as the physical casino VIP perks that includes the "always the priority for every transactions such as withdrawals and other requests". Loyalty bonuses, raffles, and a lot more.

I'm not quite sure how convenient to become a VIP in crypto casino anyway, but one thing is for sure VIPs do win big prizes and bonuses, but spend even more on their wagers.

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June 15, 2021, 01:26:25 PM
 #14

It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
To maintain the world of online gambling is indeed not an easy thing nowadays with competition, the slightest 'defective' everything falls apart, bettors in gambling prefer to run away, For this reason, many online gambling sites offer VIP facilities, bonuses and so on and also provide agent and bettor services to stay comfortable and at ease in trusting the site, if it shows bad things no one uses the site, maintaining it is more difficult.



While for a physical casino requires loyalty to the addicts / consumers, loyalty is a must that must be owned by the owner, sense of security, support, service, loyalty, behavior, satisfaction, trust and also comfort must be prioritized in maintaining a casino house, physical.

In this case offline and online gambling services are very much different, not a few online sites have failed to maintain their reputation, while for physical casinos, many survive, because they are dealing directly if there are complaints experienced by consumers, so there will be good and bad treatment, in the world of online and offline gambling.

R


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June 15, 2021, 01:48:09 PM
 #15

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Well in online casinos you can't have drinks served you on table and special assistance and vip cabin given to you or some other sort of assistance.But still people are willing to play over there because of their rising popularity and yes no doubt privacy is not compromised unless KYC is done.Although many crypto casinos like Duelbits have setup a VIP lounge for players who wageres more funds associated with regular bonus and some priviliges given to them.What else could we except like good bonus,high rakeback,fast withdrawal,jackpot coupons or reedemable codes.Support team should be responsive and extra security could be provided for such accounts.These are some points that make online casinos services better and trust level of players is maintained as they do not require any cabray performance or vip treatment but only security plus best gambling experience without any problem.

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June 15, 2021, 01:54:30 PM
 #16

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Freebies such as free spins, bonus and cashback rewards if they reach certain level in their wagering amount, but there are also some casinos who just treat everyone as same no matter either their wager is $10 or $1 millions which also got more recognization as well.

 
^ This is definitely right, only one casino and offline casino are totally different, the way online casino treat their valued customer is to give bonuses, freebies, giveaways, cashback, freeroll, anything free that can their VIP feel valuable to them. So they commonly receive specially tailored rewards from the gambling casino owner. Actually, there are different levels of VIP status that we can choose, players depositing the largest sums are considered true high rollers of the online casino.
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June 15, 2021, 06:37:39 PM
 #17

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Companies such as Stake have been doing this for ages now.

VIP hosts are great, but personally I think it will never exceed the allure of physical Vegas butlers and hosts. It is one of the few remaining areas of the gambling industry that will probably never be fully replaced by new online solutions.

But I'd say that a lot of whales would rather keep a low profile these days as opposed to being courted overtly, which makes VIP treatment arguably not as important as people may think.
This is actually true and this is why offline or physical gambling is really the best when it comes to VIP treatment and perks but honestly those are just things that makes you feel bit special because you are the one who had been making profits for them so its just normal that they will really be giving out that special treatment and as for online casinos on where VIP do have that typical perks on each VIP level even though there are some differences
in most casinos but still the concept is still the same but it isnt really bad after all and at least they do give out something back to those high rollers.
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June 15, 2021, 08:49:53 PM
 #18

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
You can lay naked in your bed and gamble. I mean that's it isn't it? That is the only thing that online gambling is providing. Not the naked bed gambling but the comfort, you do not have to go anywhere, you do not have to get ready, hell you do not have to gamble constantly, think about it like some candy crush game that you play while bored. Sitting in a bus waiting for it to reach your work? Gamble. In the toilet... "spending time"? Gamble. Trying to sleep but failing? Gamble. At doctors waiting for your appointment? Gamble.

Basically you can gamble anytime you want at all times when you are bored and you want to do something, it could be 2 minutes, it could be 20 minutes, think of it like some game on your phone. Or you can make it more serious, gamble in a way that it is your PC and you get ready for it by getting some chips and dips and drinks on the side, who cares it is your own entertainment.

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June 15, 2021, 10:34:06 PM
 #19

I really believe VIP players or the billionaires will not play online and I’m sure they are playing behind the closed doors and since they are VIP, casinos have to make way for them to continue gambling. Imagine you’re a billionaire and you’re too focus on your laptop just for gambling, they’d rather spend more time into other things than to their computers.
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June 16, 2021, 02:58:26 AM
 #20

Generally, online casinos cannot equal that of physical casinos. In so many aspects, physical casinos are a lot better than online casinos. The vibe, the crowd, the fun, and so on are really different when you're inside a casino than when you're just in your room gambling in front of your laptop. Well, it depends on your taste, though. If you feel it's more fun gambling alone silently and anonymously, online gambling is indeed for you.

But there'd be a world of difference when it comes to VIP experience. VIP treatment in online casinos might just be limited to a low house edge, free rolls, and other bonuses. These cannot really beat the free accommodation in a spacious room overlooking the pool complete with jacuzzi, valet, unlimited booze, exclusive access to other amenities, and other perks a resort casino could offer a high-roller.

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