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[Yurkov]

Account restrictions are applied simply because the administrator wanted to do so without any reason, and they are never in a hurry to correct their mistakes. 5 days ago, I received an account ban for using a bot, the bot in this case is their internal "auto betting" function, they just suspect you of using a bot if you play the same strategy and they don't care that you might be satisfied with this strategy. And nothing can testify in your favor, neither the completed KYC, nor regular deposits, nor even the lack of using a faucet for farming. I used to like this platform, but now I understand that if you don't want to lose your funds for no reason, avoid them.

Man, that sucks big time, but honestly, I think this casino never had a good reputation anyway. I'm actually surprised you even risked depositing your money there! It doesn't surprise me at all that they did this to you. Anyway, if you want to make a serious complaint, your account here is Brand New. To be credible, you should definitely post some proofs or screenshots.

[IjawMan]

Account restrictions are applied simply because the administrator wanted to do so without any reason, and they are never in a hurry to correct their mistakes. 5 days ago, I received an account ban for using a bot, the bot in this case is their internal "auto betting" function, they just suspect you of using a bot if you play the same strategy and they don't care that you might be satisfied with this strategy. And nothing can testify in your favor, neither the completed KYC, nor regular deposits, nor even the lack of using a faucet for farming. I used to like this platform, but now I understand that if you don't want to lose your funds for no reason, avoid them.

Man, that sucks big time, but honestly, I think this casino never had a good reputation anyway. I'm actually surprised you even risked depositing your money there! It doesn't surprise me at all that they did this to you. Anyway, if you want to make a serious complaint, your account here is Brand New. To be credible, you should definitely post some proofs or screenshots.

I do ask myself how is it brand newbies accounts get to know about the forum to complain in the moment they get frauded by a casino but never came to ask about reputable casinos they can gamble with and have no problems.

People are becoming excessively lazy this days and it getting them to pay for their laziness which all the same bring them back to what they were avoiding to do in the beginning.

In platform with gambling enthusiasts as Bitcointalk it will indeed be safer for newbies to come seek clarification about a casino they are with interest to use. Not to take it on ignorantly and when they have been exploited and preyed on, that when they come complaining.

[Rustam13]

Account restrictions are applied simply because the administrator wanted to do so without any reason, and they are never in a hurry to correct their mistakes. 5 days ago, I received an account ban for using a bot, the bot in this case is their internal "auto betting" function, they just suspect you of using a bot if you play the same strategy and they don't care that you might be satisfied with this strategy. And nothing can testify in your favor, neither the completed KYC, nor regular deposits, nor even the lack of using a faucet for farming. I used to like this platform, but now I understand that if you don't want to lose your funds for no reason, avoid them.

Man, that sucks big time, but honestly, I think this casino never had a good reputation anyway. I'm actually surprised you even risked depositing your money there! It doesn't surprise me at all that they did this to you. Anyway, if you want to make a serious complaint, your account here is Brand New. To be credible, you should definitely post some proofs or screenshots.

Yes, in fact, I registered here only because I wanted to talk about my situation, initially I only wrote to their support service, then I was advised to write here in the hope that it would speed up the process, spoiler alert, it would not speed up. I don't have any screenshots, as I'm simply not allowed on the site, immediately giving an error. They didn't give any warnings or investigate anything, the only thing I know is that one of their moderators is on my side and is perplexed by what is happening, but the fact of the ban remains a fact. I'm not worried about the deposit, since I was in the black anyway, maybe that was the real reason for the ban, but there was still around $350 left in the account, and that upsets me.

[Yurkov]

Yes, in fact, I registered here only because I wanted to talk about my situation, initially I only wrote to their support service, then I was advised to write here in the hope that it would speed up the process, spoiler alert, it would not speed up. I don't have any screenshots, as I'm simply not allowed on the site, immediately giving an error. They didn't give any warnings or investigate anything, the only thing I know is that one of their moderators is on my side and is perplexed by what is happening, but the fact of the ban remains a fact. I'm not worried about the deposit, since I was in the black anyway, maybe that was the real reason for the ban, but there was still around $350 left in the account, and that upsets me.

As for help in resolving this case here on the forum, I wouldn't count on it, and if it happen, it certainly wouldn't happen quickly. The person representing this casino was last seen here 2.5 months ago (5th of May)
But of course, you can warn others about what can happen when they play there.
As for posting images or screenshots, you can upload them here: https://talkimg.com/ and simply post here links. The more information, the better.

[Mahdirakib]

~snip~ I don't have any screenshots, as I'm simply not allowed on the site, immediately giving an error. They didn't give any warnings or investigate anything, the only thing I know is that one of their moderators is on my side and is perplexed by what is happening, but the fact of the ban remains a fact. ~

You should at least add a screenshot of the error message which they are showing to you during the login attempt. Otherwise, your complaint doesn't have any value here. The bold part is quite interesting. Why would a casino employee be on your side by going against the casino? Was it the moderator who suggested you to bring the issue here?

[Rustam13]

~snip~ I don't have any screenshots, as I'm simply not allowed on the site, immediately giving an error. They didn't give any warnings or investigate anything, the only thing I know is that one of their moderators is on my side and is perplexed by what is happening, but the fact of the ban remains a fact. ~

You should at least add a screenshot of the error message which they are showing to you during the login attempt. Otherwise, your complaint doesn't have any value here. The bold part is quite interesting. Why would a casino employee be on your side by going against the casino? Was it the moderator who suggested you to bring the issue here?

No, the moderator just doesn't understand the principle by which I and several other people were banned, given that everyone had a fresh deposit and KYC was completed, and the moderator also knows for sure that I and several other people from the list of banned people never used bots, the use of bots was the reason given when the account was banned.

Yes, in fact, I registered here only because I wanted to talk about my situation, initially I only wrote to their support service, then I was advised to write here in the hope that it would speed up the process, spoiler alert, it would not speed up. I don't have any screenshots, as I'm simply not allowed on the site, immediately giving an error. They didn't give any warnings or investigate anything, the only thing I know is that one of their moderators is on my side and is perplexed by what is happening, but the fact of the ban remains a fact. I'm not worried about the deposit, since I was in the black anyway, maybe that was the real reason for the ban, but there was still around $350 left in the account, and that upsets me.

As for help in resolving this case here on the forum, I wouldn't count on it, and if it happen, it certainly wouldn't happen quickly. The person representing this casino was last seen here 2.5 months ago (5th of May)
But of course, you can warn others about what can happen when they play there.
As for posting images or screenshots, you can upload them here: https://talkimg.com/ and simply post here links. The more information, the better.

https://talkimg.com/images/2026/07/22/UhFa8l.png
Here is a screenshot of the page from the device on which my account is logged in. The same thing happens on all the devices on which I was logged in.


And also here is a screenshot of my online support requests, you can see the dates of the requests:
https://talkimg.com/images/2026/07/23/UhI5sD.png

They promise to give me an answer in Russian tomorrow, it's July 19th:
https://talkimg.com/images/2026/07/23/UhI79f.png

And here, again in Russian, despite the fact that my message was in English, they promise me that they will not give me an answer in the evening... It was yesterday, and yes, there was no response:
https://talkimg.com/images/2026/07/23/UhIBXZ.png

Besides that, I've emailed them several times, but as you can imagine, I wouldn't write about it here if it would help in any way.