I think your issue will be resolved by the Binance support team, try contacting them and provide them with the information that proves you have done it. I used to be confused about using the wrong chain once, but it's not a problem, Binance is really safe and secure. But anyway, it is considered a valuable lesson for you when participating in this market.
Yes, that's true, and the Binance support team is an upper-middle market asset in the crypto market, and what is happening right now is not a fatal one that has lost its shib, and try to observe or deepen why this all happened, what happened could make you lose that shib, and try to exclude yourself from the Binance team again so that it doesn't happen again.