Bustabit.com SCAM BEHAVIOUR ! Username DEVANS

[Derwitus]

What happened:   Yesterday 30 minutes after Creating and Depositing to a Bustabit.com account i used CCleaner after trying to relogin i got asked to verify my login attempt via Email but bustabit was not like this years ago thats why i did not expect the need of writing down the email i created randomly.
something with derwitus (but i know the password) after trying to get help from daniel to remember the Email not Change it !
via Email he answered me

----

I take the security of our users' accounts very seriously, so I need to be very thorough with requests to (re)gain access to accounts. I will contact you with my decision via email after a mandatory waiting period of fourteen days.


Daniel at bustabit:
> User: Derwitus2
>
> Hello
> I forgot my email of my other account i have created today i cant login
> because i need to verify my login via email
> Username : Derwitus
> for verification purpose :
> transaction id
>****
>
> MyWallet :
> ***
> ***
>
> Bustabit Wallet:
> ****
>
> I have used the same wallets right now to load this account so you can
> see they are really
> Since you have verified my identiy please send me the email i entered
> for my other Bustabit acc: Derwitus
> and send it to my other email : ****

------

Iam ready to make every Proof which can be asked for to verify myself
Just to be Clear what i asked for is to tell me the Email i entered randomly or send the money back to the same wallet
I wont wait 14 Days for him its not necessary at all !
What if he said 3 Months and not 14 Days ?  


Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=935622


Reference Link:
Bustabit.com
https://bitcointalk.org/index.php?topic=2897545.2040

Amount Scammed:
600 Euro in Bitcoin

Payment Method:
Bitcoin

Proof of Payment: ******

Additional Notes:

Proof from login to my wallet showing the transaction made to Bustabit wallet and sending to the bustabit wallet 1 euro ******

If there is any other Proof which should be done no problem i will do it
BUT NO NEED FOR LET ME WAIT 14 DAYS THIS IS SCAM BEHAVIOUR !

every Case is Different ! Since i had his Attention he should handle it different and not even after we all know i am verified (if something is still needed let me Know) to let me wait 14 Days !
Daniel knows im the Owner but still wants to let me wait 14 Days how would you all call this behaviour
His Princips ?
Dont Care ?
Being Bully ?

I dont care i just dont want to wait 14 Days !

Since my Wallets got Public go check it out i have monthly income more of 50k
just to point out if he still tries to make excuses those 600 aint much for me !

[JollyGood]

Here is the reply devans gave you and it clearly states:  Should you have questions please respond in our existing email thread as I do not provide account support via the forum.

Even though he was courteous and polite you decided to create a Scam Accusation thread when you could have and should have liaised with him directly via email. He has security policies in place which you have to adhere to, it is that simple.

You created all this drama and all this mess for what reason? I sympathise with you that you want your funds immediately but in the end you have to follow the rules and protocols that the website owner has set in place. Be patient, you cannot fully authenticate your account so you have to wait for the mandatory period to end or you can email him and ask him to make an exception for you.

Since ppl start spamming my complaiment about bustabit away with answering to old Posts which are weeks ago im going to make sure to qoute my post everytime it happens.

The waiting period may seem like a hassle, but it protects users' accounts in the case of their password being compromised and for that reason cannot be skipped or shortened. It is mandatory when someone wants to access an account without being able to fully authenticate themselves as its owner such as in your case.

If you happen to remember your email address in the meantime you can access your account normally by clicking the authorization link sent to it. Otherwise, please sit tight until the waiting period passes and I contact you via email.

Should you have questions please respond in our existing email thread as I do not provide account support via the forum.

[Derwitus]

Here is the reply devans gave you and it clearly states:  Should you have questions please respond in our existing email thread as I do not provide account support via the forum.

Even though he was courteous and polite you decided to create a Scam Accusation thread when you could have and should have liaised with him directly via email. He has security policies in place which you have to adhere to, it is that simple.

You created all this drama and all this mess for what reason? I sympathise with you that you want your funds immediately but in the end you have to follow the rules and protocols that the website owner has set in place. Be patient, you cannot fully authenticate your account so you have to wait for the mandatory period to end or you can email him and ask him to make an exception for you.

Since ppl start spamming my complaiment about bustabit away with answering to old Posts which are weeks ago im going to make sure to qoute my post everytime it happens.

The waiting period may seem like a hassle, but it protects users' accounts in the case of their password being compromised and for that reason cannot be skipped or shortened. It is mandatory when someone wants to access an account without being able to fully authenticate themselves as its owner such as in your case.

If you happen to remember your email address in the meantime you can access your account normally by clicking the authorization link sent to it. Otherwise, please sit tight until the waiting period passes and I contact you via email.

Should you have questions please respond in our existing email thread as I do not provide account support via the forum.

Thats the Point there is not such a AGB or Terms of Service
Thank you for pointing it Out my friend so i can make it clear for everyone  i sympathise with you to

--------------------------------------------------------
Bustabit Terms of Service does say :

Account access

  1.  An account's owner is authenticated solely by his login credentials: the combination of his username, password and two-factor authentication method (if enabled). The operator need not accept any other form of authentication. The user acknowledges that he may permanently lose access to his account and all funds contained within if he loses his login credentials.
 2.   The user is responsible for securing his login credentials. The operator shall not be liable for lost user accounts or the funds contained within or any other resulting damages if the user knowingly or unknowingly provides a third party with his login credentials, especially but not limited to the user falling victim to social engineering or malware attacks.
  3.  By voluntarily deleting his account, the user forfeits any remaining balance and bankroll investments of the account.

--------------------------------------------

there was not such a thing like 2FA Via Email activated !
Credentials which are used to login are Username and password like bustabit said. I saved them but it got not mentioned that a email verify is always needed ! !

so this all is not my mistake its because of the lack of their Terms and Service further on he said on his Terms and Service "The operator need not accept any other form of authentication" where did i accept or got told about the email Authentication ??
I read the Terms of Service before creating the Account i got either told bcs the Email verification or 14 Days period if something does happen
So this mess which created by the lack of his Terms of Service is my Problem ? my Issue ?


SOjust because he is the Owner he cant make shit up just as he like ??
If he says next time 5 Months i need accept because he is the Owner of the Site ?
I did not accepted such kind of Terms of Service / AGB because they do not exist !!!


So i created all this " Drama" Bcs someone takes 600 euro from me and will tell me in 14 Days if he will give them back/acces to them or just keep them !!
This is scam from making me wait 14 days without mention such a thing in the AGBs / Terms of Service which i accepted he just uses his power as Owner to make those 14 Days happen !


If he asks me kindly if i do want wait 14 Days or allow him some time i may accept but he cant just act like he have the right to tell me 14 days 2 days or 2 years ! ! !


Is this Scam behaviour allowed ?
why is not email verification or time wait period mentioned in Q&A / Terms of Service ?
why is he allowed to decide how long he does make me wait till i get my money ?
since it has been clearly proofed im the owner if not we can work on it NO PROBLEM.

EDIT:
Im really shocked how people act like its ok what he do WOW
is it because its jsut 600 euro ?
what if it where 60k ?

i dont make a big difference between the amount is that why i dont get the reaction of ppl like jollygood ?
Defending him wow even saying i must follow their "rules and protocols" without even knowing that those stuff the Owner told me are not mentioned in the Terms of Service so its Illegal what the Owner does !
If he says i need to send nudes to get my money i need to follow the " rules and protocols " right Jollygood dont get now upset or something thats your logic loll
If they were written down in the Terms and Service which i accepted probably i must or i dont have any right !
Sometimes silly examples are needed to get out of Silly conversations and make something clear.

[Derwitus]

I guess Daniel should do a better job at explaining why he's making you wait the 2 weeks. Over the years people have never-endingly being trying to hack each others accounts. Sometimes it's even successful, as one one hand you want to do something simple like "all correct password attempts result in a login" but on the other hand, you have people constantly giving out their passwords (?!), downloading malware, sharing their physical computers with scammers, etc.

The email 2fa system is nice, because most email providers have their own advanced security and its much harder to trick someone to giving access to their email than their gambling account. It's obviously not perfect, and there's some edge cases. Like forgetting the email address you used and not being able to click the verification link. To accommodate them, I think Daniel is being very reasonable by forcing a two-week wait, which would give the real owner a chance to stop the account take over if that was the case.

I guess the part people don't see, is the whole account security is designed around a number of theoretical and actual attacks (e.g. malware, account sharing, computer sharing...). As soon as you use "common sense" to reset passwords/emails, you invalidate a lot of the design decisions. And not to mention granting exemptions just creates a whole niche for social-engineers to try abuse or use public-pressure to abuse.

So I'd recommend for your own sanity, you just forget about it and set a reminder for 2 weeks.  If you don't have your money then, you'll have some grounds to actually cry foul. If it's any consolation, I bet there's well over a hundred million dollars being stored on bustabit accounts.  If Daniel wasn't taking account security so seriously, it'd be a lot more concerning to me.

EDIT:
Im really shocked how people act like its ok what he do WOW
is it because its jsut 600 euro ?
what if it where 60k ?

I don't see why the amount is relevant. If it was 6 euro, or 6 million euro  ... you'd expect the same level of security procedures to be followed?

I did understand you but like i said, explained and proofed this case is different.
I wrote DEVANS yesterday 30 MINUTES AFTER i create and deposit the account about my problem ! 
Its not like we are talking about a 5 Years old account !!! !!! !!
Further on i created yesterday a 2nd account i loaded it with 600 euro as well with the SAME wallet to proof Devans that its my wallet
BUT HE DONT CARE

Lets forget about his Terms of Service and the unrightful stuff he does 


So you just Ignore the Fact that i Proofed its my wallet where the Bitcoins came from ?
why talking about how easy it is to get the Bustabit password
Please move on tell us how easy it is to hack electrum wallet and bypass the 2FA isnt easy right ?
So why talking about the Advanced email security but forget about the end lvl security of Electrum wallet ?

So i hacked the Electrum wallet which received since this report post another 4k € (you have the wallet check it).
But i was not able to hack the Email ?
Im just alergic to scam behaviour ! then even trying to hide it behind it "account security"
where is the good support ?
Why is noone checking the proofs ?


I have shown every possible proof and im READY to SHOW ANY OTHER PROOF !
But like i said it has nothing to do with account security i dont even got asked to show proofs !!

Devans just trying to make people forget about the money and leave it there
Bustabit NEVER had such a thing like Email verification why did he do this this year/last year ?

I guess we know the answer !because like RH said on bustabit are millions of dollars probably alot on old accs as well by making the Email verification those ppl might not be able to login because they maybe entered random email just like me yesterday and saved just the Login Credentials !! !!

[NotATether]

I guess Daniel should do a better job at explaining why he's making you wait the 2 weeks. Over the years people have never-endingly being trying to hack each others accounts. Sometimes it's even successful, as one one hand you want to do something simple like "all correct password attempts result in a login" but on the other hand, you have people constantly giving out their passwords (?!), downloading malware, sharing their physical computers with scammers, etc.

I know you sold the website to Daniel long ago, but with that level of login abuse, wouldn't it make sense to send a confirmation email on a successful login from a new IP address? That should severely reduce the number of successful break-ins since, as you said, email accounts are usually sealed off.

[Derwitus]

I guess Daniel should do a better job at explaining why he's making you wait the 2 weeks. Over the years people have never-endingly being trying to hack each others accounts. Sometimes it's even successful, as one one hand you want to do something simple like "all correct password attempts result in a login" but on the other hand, you have people constantly giving out their passwords (?!), downloading malware, sharing their physical computers with scammers, etc.

I know you sold the website to Daniel long ago, but with that level of login abuse, wouldn't it make sense to send a confirmation email on a successful login from a new IP address? That should severely reduce the number of successful break-ins since, as you said, email accounts are usually sealed off.

More than that i heard they are real life friends
It does explain alot why he is defending Devans like every single person which does defend him is close with him.
How can they even dare to say "account security"

Damn let us talk about exploit every other market i NEVER heard of such a thing so silly that they are trying so hard to stay with the 14 Day period if not their whole system of making ppl wait and lose their Bitcoin while waiting for Password reset or what ever wouldnt work anymore !

Its not about my case if they agree and accept their fault here they could never make again ppl wait which does want password reset or something like this
I have seen so many stories of ppl which gambled while waiting and lost their money.
In my case i cant Gamble but in other Cases gambiling is still possible but because the Period of waiting till Password reset or what ever they cant withdraw ofc they dont want change this period
RH Denvas we know your tricks just dont act like its for "my" acc security if i literally proofed everything lol
but they dont stop about talking how easy it is to hack gambling credentials but not email credentials while ignoring the fact im in access of the Ip, Wallet with 2FA, old accs where the same wallets got used and much  more LOL

[Derwitus]

Heh. Why would the time matter? The policies exist for a reason.

Reminds me of when I used to run the site, I once bent the rules for someone because it was "obviously" them (same computer, same ip address, minutes after creating the account, etc.) and as soon as I did that, they emailed me on another email address claiming that they were hacked by their brother using the same shared computer. Since I was the idiot for bending the rules, and had no way to know if it really was a "brother" hacking them on the "shared computer" or not, I gave them the full account balance as compensation (1 btc at the time).

A good reminder of why we can't have nice things, and why rules are not broken.

HAHAh sure of course you had such a case so silly man did devan told you to write here having him meantime on the Phone ?
time does not matter lol
Sure Ryan give me 600 euro i will give it back to you in 3 Months time does not matter we all cool LOL
Dont play with other ppl money and say time does not matter its not your decision
But yes i agree TIME DOES NOT MATTER thats why im accusing you/devans of scam behaviour there is no need to let me wait 14 days.

EDIT : WHERE IS THE POLICIES WRITTEN DOWN WHICH DOES SAY TO WAIT 14 DAYS ?
         WHERE DID I ACCEPT IT ?
Dont make me repeat myself 100 Times go read up above what i have already said about the Terms of Service of Bustabit which i accepted.
you guys breaks your own Terms of Service 
Like wtf you guys think you can keep money for yourselg are you gangsters thugs ? lol or just some scammers 

There's no established standard for proofing it's your wallet like that. First of all, you'd need to sign a message from the funding address(es), not send another transaction. Secondly, just because you funded the account doesn't mean it's your account.

Tell me how to sign a message from the funding adresses and i will do it go ahead !
Im sure as soon i did i get my money back or get the email told right ?
Like wtf what are you making up " beause u funded the account doesnt mean its your account " wtf Haha
Just because you married your wife does not mean she is your wife lol get ur stupid logic back to ya

If you start using such kind of arguments just say you will keep the money because we can NEVER know 1000% even after all proofs maybe the Owner got forced to give out those proofs or sign in the Message lol
Maybe his kids got kidnapped
its interesting to see your point of view where its getting silly and where not from my POV you have reached the silly talk long ago.

Yeah, that's totally it.  

We both know i am right.

[Derwitus]

Maybe just google it?

Ok i will do that its almast 1 am over here
Later you will get the sing in message

It's quite common for people to ask for a payment to be done by sending it to their bustabit account. Just because you can prove you did the payment, doesn't necessarily prove you own the account. For example, I could send money to your deposit address and sign a message proving I made the deposit (after all, I know how to do that). But that wouldn't make me the owner of your account.

Oh ok its common as well to give out the Gambling credentials or the Ip adress or everything else right ? Dude WHY you are spinning back and forth with your EXCUSES as soon we talk about one point you use other point as excuse while ignoring there is still more points

As example to point out your very dubious logic :

why are you telling me someone could asked me to make the payment to their account
IF THE SING IN MESSAGE WITH MY WALLET IS NOT THE ONLY PROOF I HAVE !
I CAN PROOF BUSTABIT CREDENTIALS
I CAN PROOF IP
I CAN PROOF WALLET
I CAN PROOF EMAIL PASSWORD
I CAN PROOF OLD BUSTABIT ACCS WHERE I USED THE SAME WALLET
I CAN PROOF LITERALLY EVERYTHING YOU COULD ASK FOR


But you still dare to talk about "maybe someone asked you to pay into their account" WTF
Mabe someone gave their entire Life to me right ? wtf

Nice that Bitcointalk does see the shitt you are doing here right now
Trying so harddd to talk against me with silly arguments and not even trying to help or see/understand the proofs


Im curious the way you built up your arguments while ignoring facts/ proofs i told is fishy
are just not being thoughtful enough ?

Or why does it seem like you r trying really hard ?
like your story of  "same case you had few years ago"
or its "common" ppl ask for payments to their account

I think you are trying as hard as you can just to make those 14 Days look legit for your friend denvas but you failed very bad.

No, a closer analogy would be "Just because you fucked a wife, doesn't mean she is your wife"

No a closer analogy would be " Just because the Coins are on Bustabit Wallet doesnt mean they Belong to you further on you cant decide if i get them back in 2 Months, 2 Years or 2 Weeks "

[BayAreaCoins]

IF THE SING IN MESSAGE WITH MY WALLET IS NOT THE ONLY PROOF I HAVE !
I CAN PROOF BUSTABIT CREDENTIALS
I CAN PROOF IP
I CAN PROOF WALLET
I CAN PROOF EMAIL PASSWORD
I CAN PROOF OLD BUSTABIT ACCS WHERE I USED THE SAME WALLET
I CAN PROOF LITERALLY EVERYTHING YOU COULD ASK FOR

lol then sign into your account or shut the fuck up for 2 weeks!

The waiting time is to wait and see if any additional parties try to claim the account.

This isn't rocket appliances.

[Derwitus]

IF THE SING IN MESSAGE WITH MY WALLET IS NOT THE ONLY PROOF I HAVE !
I CAN PROOF BUSTABIT CREDENTIALS
I CAN PROOF IP
I CAN PROOF WALLET
I CAN PROOF EMAIL PASSWORD
I CAN PROOF OLD BUSTABIT ACCS WHERE I USED THE SAME WALLET
I CAN PROOF LITERALLY EVERYTHING YOU COULD ASK FOR

lol then sign into your account or shut the fuck up for 2 weeks!

The waiting time is to wait and see if any additional parties try to claim the account.

This isn't rocket appliances.

who tha fuck are you low earner dont talk with me since you are a secretary you might speak with my secretary dont waste my time.
You think spamming few years on bitcointalk makes you a maker ? lol

[BayAreaCoins]

IF THE SING IN MESSAGE WITH MY WALLET IS NOT THE ONLY PROOF I HAVE !
I CAN PROOF BUSTABIT CREDENTIALS
I CAN PROOF IP
I CAN PROOF WALLET
I CAN PROOF EMAIL PASSWORD
I CAN PROOF OLD BUSTABIT ACCS WHERE I USED THE SAME WALLET
I CAN PROOF LITERALLY EVERYTHING YOU COULD ASK FOR

lol then sign into your account or shut the fuck up for 2 weeks!

The waiting time is to wait and see if any additional parties try to claim the account.

This isn't rocket appliances.

who tha fuck are you low earner dont talk with me since you are a secretary you might speak with my secretary dont waste my time.
You think spamming few years on bitcointalk makes you a maker ? lol

Sticks and stones my love.

Hope you take your stuff more seriously next time... You may not even get this one back. :-/

Good luck with that "won't wait 14 days" thing as well btw.