2 and a half years ago I did a trade on LBC where I had to pay with Skrill ($345) to a vendor. I paid him and he verified the transaction and was satisfied and then he released the coin to me.
About 10 days after the transaction he contacted me and said the money got reversed and he wants his BTC back. I said that the money never returned to me and I never asked for the money to be reversed.
Next moment my account was placed on "forced holiday" and all trading and withdrawing abilities were stopped.
I contacted support and they told me to pay him back the bitcoins before they allow me to use my account again. I was stunned and left it there without paying back because i felt that after a vendor released the BTC, then he cannot get it back because he is supposed to assure everything is good before releasing.
Now 2 and half years later Im still sitting with $400 worth of BTC in my account that cannot be withdrawn. I contacted support again in the hopes of getting an admin with some brains this time but to no avail.
Now they went from incompetent to corrupt because they are demanding an external payment to an external wallet which belongs to I dont know who. The vendor is not even on the platform anymore and I dont know whether it is his wallet. I asked for access to the negotiations atleast because I dont believe that the wallet really belongs to vendor. They refused. Im also not allowed to use the coins inside LBC to pay the vendor... must be from outside.
What can I do or who can I contact for help?
If he was lying then LBC wouldn't have locked your account. That's my guess.
Then there was something wrong with Skrill probably. You say the money didn't return to you. The other guy says Skrill took the money back. LBC agrees with him because he must have a proof.
Then either you lie or Skrill is a piece of shit.
The third possibility is he managed to fool LBC without showing any proof but I believe that's a low probability.