I wonder how much these scammers actually make. Do the scammers just hire normal call center workers for low wages? Do they get commissions?
The best, or worst, part of one of the articles:
"Interestingly, Microsoft also found that
boomers and millennials are most susceptible to continuing with fraudulent interactions. For boomers, that stems from a lack of confidence in computer and internet experience, while
for millennials, Microsoft says potential overconfidence may leave them vulnerable."
https://mobilesyrup.com/2021/07/21/microsoft-research-tech-support-scam-canada-adults-exposed/https://blogs.microsoft.com/on-the-issues/2021/07/21/tech-support-scams-adapt-2021-microsoft-study/Be safe out there people! Don't let your confidence be your undoing, and also be confident enough to hang up on strangers.