After months of trading I suddenly found the account inoperable and unable to dump a shit token that was nosediving before it was delisted.
I lost my money which i placed 30% of my equity on and then found i could not trade or withdraw anything.
This seems obvious a scam to hijack my account equity and make it impossible to unlock.
I am a sole trader and have not registered anything "batch" and the exchange won't explain how I have attained this untruthful status.'
Now i find after already submitting KYC and it being accepted I have to do the following to get my money back.
Accounts that are detected by our system with the following reasons may be temporarily or permanently banned. If your account is frozen (or "locked") due to these reasons, you may follow the steps below to appeal to unlock your account.
1. Batch Registration
The system will automatically detect and freeze maliciously registered accounts. Please submit an appeal by email to:
info@biki.com with the following information and we will process within 1-3 working days and reply by system message.
Send a short video according to the required format here:
(the video should show you holding your ID and dictate in this format: I, (full name), confirmed that UID: XXXXXXX was owned and operated by myself on (date: YYYY/MM/DD). I am aware and willing to undertake the risk involved in the trading of digital assets)
Your account UID
Reason for batch registration
Complete KYC for your account
Its been past the three day mark and no-reply or unlock of my funds have occurred.
Anyone else - Be Warned - I have never had such a blatant money grab happen to me from an exchange before and am really pissed now.