balance display problems in Electrum wallet

[midasmidas]

Hello

I wrote a question on the Telegram group for Samourai wallet support and Samourai asked me to email the question to them and they replied saying the Electrum team needed to answer my issue.

Yesterday I sent some post-mix coins from Samourai whirlpool to my electrum wallet.
I generated an address on Electrum and scanned it with my Samourai wallet, then I used ricochet to send the coins to the Electrum wallet.
I did 2 transactions with this wallet [ bc1??ku ]
an then 1 transaction with [ bc1????nk ]

The post-mix had xxx BTC .... so I sent xxx + xxxx to the first address & xx.xx to the 2nd address.... THey show up on block explorer but not in my Electrum wallet. Now 38 hours have passed.

I also made this address yesterday:
[ bc????ed ], and on electrum it says the date of creation was the 25th of the 7th but the transfer didn't work properly (I can't explain what happened)... yet the blockexplorer says there was xx btc transfered on the 20th.... very weird because it was only created yesterday... and I cannot see where the 5xx btc are on my electrum wallet.

Any guidance and explanation will be greatly appreciated.
(I have redacted any identifying details to protect my wealth and my identity.
best regards

[jackg]

Can you tell me or take a screenshot of the top of your electrum wallets window and the bottom?

Does it say "standard wallet", "imported wallet" or "watching only wallet" - or something similar?

Also do you have a balance at the bottom of the screen? Could you paste the samouri and electrum support emails you used also?

[NotATether]

If you are absolutely sure that the address in Electrum matches the address shown on the block explorer (and if it doesn't that's the first issue you need to address - how you got an address that wasn't in the Electrum wallet in the first place), then the transaction should have instantly appeared in Electrum as "unconfirmed" or something. Make sure that Electrum is connected to a server by checking that the light at the bottom-right corner is green, otherwise it won't receive any information of incoming transactions.

As a last resort you can try exporting the private key of that address and importing it into another wallet to access your money.

[BitMaxz]

Just adding this from the post above to make these things clear.

You have to check these arrows



Check the Electrum on the top if it's watch-only or standard wallet pointed by jackg and check the network status at the bottom right corner there is a circle(Red, green or syncing icon).

Also on the addresses tab check if you send the BTC to the right address if you can't find the address that you pasted on Samourai it means that you sent it to the other wallet, not the wallet you currently used(Electrum).

However, if the address where you sent BTC is in the addresses tab on Electrum you might have network issues that is why it doesn't show any transaction in your history tab. So check the network status click it and try to use other servers just right-click and "use as server" and check if it solves your problem. Check the image below as a reference


If it doesn't solve your issue try to change your PC/Laptop DNS

You can use any of these DNS

Code:

Google
8.8.8.8
8.8.4.4

Cloudflare
1.1.1.1
1.0.0.1

If the issue is still there copy the address(The address where you sent BTC) and paste it to any explorer to know if that address has a balance.

You can use this https://blockchair.com/


Also, take note of the Electrum version because lower than 3.3.4 is no longer connected to the server, and most of the servers in the old version are under phishing attacks. So you have to check and tell us if what Electrum version you currently use.

[o_e_l_e_o]

THey show up on block explorer but not in my Electrum wallet. Now 38 hours have passed.

The block explorer will be correct. If they are showing the transactions as completed, then they are completed, but for some reason they are not showing up in your Electrum wallet.

The first thing to do is double check the addresses you sent coins to and looked up on the block explorer match exactly the address in your Electrum wallet. If they do match, then it is most likely a sync issue as has been discussed in the posts above. If they do not match, then you need to figure out where those address came from. Did you generate them from a different wallet, Electrum or otherwise?

I also made this address yesterday:
[ bc????ed ], and on electrum it says the date of creation was the 25th of the 7th but the transfer didn't work properly (I can't explain what happened)... yet the blockexplorer says there was xx btc transfered on the 20th.... very weird because it was only created yesterday... and I cannot see where the 5xx btc are on my electrum wallet.

Addresses do not have a "created" date. What you created in Electrum was a request invoice for that address. Again, double check that the address you looked up on the block explorer matches exactly the address in your Electrum wallet. If they do match, then I suspect you have already used that address to receive coins, but since your Electrum is not syncing properly, when you created a new request invoice Electrum selected that address as it mistakenly thought it is unused.

[Pmalek]

yet the blockexplorer says there was xx btc transfered on the 20th.... very weird because it was only created yesterday... and I cannot see where the 5xx

This part that I quoted is what worries me. If you never made any previous transactions to that address which is a part of your Electrum wallet, how can blockexplorers show that there was activity on that address 5 days ago?

If I understood the OP properly, you never sent any coins to the bc...........ed address, right? A few sentences before, you mentioned that you sent your mixed BTC to the two addresses that end in ku and nk. What is the significance of the ed address?

I hope you are using a real version of Electrum. Downloaded and verified from https://electrum.org/, and that the address ending in ed isn't one that belongs to a hacker who also tricked someone else to send coins to him on 20.07.