Innosilcon is trying to get rid of heavily used miners

[Difidifi]

Innosilicon is offering "manufacturer refurbished" T3+ and other miners.
I ordered a T3+ 57T Bitcoin miner.
I had to wait for 4 weeks after I paid in full in Bitcoin until they shipped it out.
When it arrived it was in horrible condition: https://youtu.be/Wml5bBvFy4g

Full of dust, with scratches, stains, missing screws, rattling parts, rust...
The firmware was locked and I was not able to enter my own pool settings.

There was plenty of evidence that this miner was not manufacturer refurbished, not even cleaned. Otherwise at least the firmware would have been reset.

Innosilicon has 3 departments: while the support is trying to help to unlock the miner, the sales and order team tells me:
"This is what you get when you order from us. Deal with it!"

[Larson311]

I think other ppl here ordered the refurb T3s. Would be great to have their feedbacks!

[Difidifi]

I think other ppl here ordered the refurb T3s. Would be great to have their feedbacks!

Yes, please. Who else bought a refurb T3+ ? What was your experience?

[AlecMe]

have you ever got to the bottom of the pool settings being pre-completed and not updating ?

also, sorry to hear about your experience, I hope it all goes well in the end

[stompix]

There was plenty of evidence that this miner was not manufacturer refurbished, not even cleaned. Otherwise at least the firmware would have been reset.

Yeah, they use the term refurbished for a miner that was damaged and repaired by them or something returned and they've set it back running. They did warn a bit but you didn't take the warning seriously, usually in those cases light scratches mean run over by an excavator:

Please note that they are refurbished machines, not new miners, if you expect a high-standard appearance, your discretion is strongly advised.

Sucks and if I were in your place, even if support manages to help you unblock the settings I would play possum and try to get a refund and send it back. I won't be surprised if that thing wouldn't break in a few months, external scratched and missing screws ain't a big deal but you should take a look inside if possible and have a beer nearby when you do 

[flip4flop]

Refurbished miners could be a great bargain if you get a diamond in the rough with no issues but that is playing a dangerous game if there is no warranty attached to them. Depending on the price and time to get to you it may pay itself off quickly but if it breaks it could quickly become a paperweight or something that ends u costing what a new unit would plus the downtime to ship it back for repairs.  Would love to hear feedback as well from anyone who bought one.

[Larson311]

Refurbished miners could be a great bargain if you get a diamond in the rough with no issues but that is playing a dangerous game if there is no warranty attached to them. Depending on the price and time to get to you it may pay itself off quickly but if it breaks it could quickly become a paperweight or something that ends u costing what a new unit would plus the downtime to ship it back for repairs.  Would love to hear feedback as well from anyone who bought one.

Those Innosilicon refurbished miners are 6 months garanty

[NotFuzzyWarm]

Refurbished miners could be a great bargain if you get a diamond in the rough with no issues but that is playing a dangerous game if there is no warranty attached to them. Depending on the price and time to get to you it may pay itself off quickly but if it breaks it could quickly become a paperweight or something that ends u costing what a new unit would plus the downtime to ship it back for repairs.  Would love to hear feedback as well from anyone who bought one.

Those Innosilicon refurbished miners are 6 months garanty

Figured they would carry some sort of limited warranty. That said, considering Inno was made aware of the Fixed Address issue on at least some miners and quickly responded by putting out a fix for it one can't fault them for their response on that part. They also said they were going to issue a mass email to all customers who bought one of the refurbed miners to notify of them of the possible problem and fix for it if they received a miner that was locked. Hopefully the OP just got a miner that had already been shipped just before Inno became aware of the problem and the miner had yet yet been updated to OEM firmware

My take on things is that the miners are of course from some of the farms in China that got shut down. It makes sense that a farm would use locked firmware to make sure there is (near) zero chance of miners being hijacked either through hacking or actual theft. If stolen, as soon as the miner goes on line Inno will know which miner and what the ip address is.

Biggest problem is Inno dropping the ball on making sure the miners are at least cleaned up and along with that definitely reset back to the normal OEM firmware. It sounds like at least some of the miners were just packed up at the farm and shipped as-is with the Inno factory techs never even touching them.  

[mikeywith]

You are right with the firmware lock, but this is a straight-out scam if you ask me, these were supposed to be "manufacturer refurbished", the ones in the video don't look anything like it, in fact, REAL refurbished miners are a lot more expensive than clean used miners, a while back used S9js were going for $250 while the refurbished once were going for at least $400, but those looked as good as new, no scratches, no lost screws, everything seemed like brand new, the miner in the video is a Used Miner with C- condition, selling it as a refurbished piece is nothing but scam IMO.

[Biffa]

Looks like this is a rare problem that has happened before.

There are threads about a T2 miner that had it on here.. also one on the russian mining board:

https://miningclub.info/threads/t2t-notice-currently-using-fixed-pool-setting.72054/

(you might need to do a translate on it with your browser)

Post 11 reads:

Solved a problem! This is a factory lock. There is a contact of a person who decides everything remotely. In essence, by pouring your own program code. Checked! just decided! unblocked. I agreed that if anyone needs to I can give his contacts.

Maybe worth reaching out. Seems they found someone at Inno that can unlock it remotely for you.

[floydFoxygold]

Innosilicon is offering "manufacturer refurbished" T3+ and other miners.
I ordered a T3+ 57T Bitcoin miner.
I had to wait for 4 weeks after I paid in full in Bitcoin until they shipped it out.
When it arrived it was in horrible condition: snaptube vidmate

Full of dust, with scratches, stains, missing screws, rattling parts, rust...
The firmware was locked and I was not able to enter my own pool settings.

There was plenty of evidence that this miner was not manufacturer refurbished, not even cleaned. Otherwise at least the firmware would have been reset.

Innosilicon has 3 departments: while the support is trying to help to unlock the miner, the sales and order team tells me:
"This is what you get when you order from us. Deal with it!"

Interesting , they do that  constantley , I heard that their ceo is a close friend to the founder of ETH

[OgNasty]

When it arrived it was in horrible condition: https://youtu.be/Wml5bBvFy4g

Watching some videos from your YouTube channel and I like the soundproofing you have setup.  I'd probably be mining with more hashrate at my home if I had such a setup as well.  I should also mention that I thought for a second this was a bodybuilding YouTube channel instead of being about Bitcoin mining.  From the look of your biceps I thought you might go hulk and crush that thing when it wasn't working.

[JonnyRocket]

Refurbished miners could be a great bargain if you get a diamond in the rough with no issues but that is playing a dangerous game if there is no warranty attached to them. Depending on the price and time to get to you it may pay itself off quickly but if it breaks it could quickly become a paperweight or something that ends u costing what a new unit would plus the downtime to ship it back for repairs.  Would love to hear feedback as well from anyone who bought one.

Those Innosilicon refurbished miners are 6 months garanty

I ordered two. One is working ok and the other needed a new PSU upon delivery. Inno help email said 'good luck sending it back to us, because we won't get it or help in any way in case customs causes issues with the delay'

So I suppose their warranty might be valid in CHINA but I doubt it is worth anything anywhere else in the world...

I agree with original post. Garbage machines DON'T BUY THESE!