My first ever miner avalon 1126, hash2 status red

[leo_200217]

Hey guys,

 This is my first ever miner that I just finished the setup. It's rated at 64 TH/s. in normal mode it's running at around 45 TH/s and in high performance mode it's running at around 62 to 65 TH/s. Only problem is in the "mining status" tab : "Hash 2" is showing red. Any idea what this means. Also, could someone give me the technical support contact details for avalon. I have emailed to sales@canaanavalonminers.com. Not sure if this is the right one.

**oops, couldn't figure out a way to upload the screenshot**

thanks

[tigon]

thats not the right email address.  their website is https://canaan.io/

[NotFuzzyWarm]

You need to use imgur or other service to upload images here.

[HagssFIN]

It sounds like your second hashboard is defective