I returned a £420 drone to Amazon via their drop box service. At some point one of their staff has replaced it with a box of car shampoo, and they are refusing to issue a refund. They are also implying that I am attempting to defraud them, and I resent that. I have never bought or owned car shampoo, and I have never even had a hairy car. I am about to issue a Visa chargeback, and I wondered if any of the members here have had a similar experience.
Any updates on this? I used to do refund fraud through Amazon and they would issue me refunds without even making me send back the specified item, so I find it unfortunate that they won't even refund you when you send the original item back.
