Many of us lost a good amount when we consider the price of BTC today. They still make us complete the data just to keep us on the ledge. Maybe they are waiting until there is a real infrastructure bill to comply with. I'm not hopeful to actaully get my coins back, it's best to just consider the coins lost.
I think I have some ShadowCash in cryptopia that I forgot to turn into BTC because I thought it will really complete the top privacy coins, scam coins are not worth getting back.
Indeed we lost coins and unfortunately, it seems that we will not see them back in our wallets. The whole "refunding procedure" is a fluke from the beginning. They ask more than a lot and things that are more than hard to remember (like your first deposit or trade or withdraw, which coins you had etc etc) and it was obvious that in fact, they didn't care at all to really refund us. As you say, it's better to consider that our funds there are gone in the wind.
So they are basically trying these tactics to fool but question is to whom they are fooling ? To the government and compliance authorities or to the people who had their funds there ?
They do what they do because this way they are "showing" that they have the intention to refund us. This is pretty ridiculous since they ask a ton of info that they don't need them. If they really want to repay all the people, they will do it from the start in an easier way.
