Better to solve it right now because no matter how reputable a casino or website is, it's still going to be the same effect, their reputation will take a hit because they've prolonged the issue, hope that it's going to be resolved and we get to see OP update us.
Both bustadice and Bustabit are one of the oldest casinos around, with tens of BTC being wagered there day after day. So there is absolutely no reason why Daniel should suddenly start scamming people and massively harm his casinos. As with almost all scam accusations, the cause probably lies in the behavior of the OP, ranging from not reading ToS and violations thereof to harmful behavior on the platform itself.
Daniel said he doesn't read here regularly. So the OP should definitely choose the way via the contact form and not post threads here in the forum, so he certainly gets a solution faster!