So since this happened what has Coinbase done about the users that were affected? Because 6000 is not a small number so I know that it’s going to be difficult for Coinbase to do something about this, unless maybe with time they might be able to settle all this users for the losses that they have been through on their platform. Making use of centralized platforms has always been a huge risk in the sense that when these centralized platforms gets hacked by any group of hackers they have access immediately to the user's database.
They gave them their money back.
And 6000 although it is a big number out of the millions of customers it is a very small percentage.
If you read the other articles online about it and the discussions about it, it looks like they were not hacked, but rather had an insecure setup on the 2FA that allowed the criminals to change the password of coinbase customers with just access to the customers email address. So they did not even need access to the coinbase systems.
Now, not saying that it's not a lapse in conbases procedures, but if you leave your wallet on the counter at the coffee shop and walk away and someone takes your cash.
The proper statement is not "I was robbed" it's more along the lines of "I had money stolen because I was not paying attention"
https://bitcointalk.org/index.php?topic=5363667.msg58083904#msg58083904 has what I thought happened, security people are saying that is was a bit different then that from the technical side but more or less what happened.
SMS is not and never was safe as a 2FA:
https://bitcointalk.org/index.php?topic=5363971.0-Dave