■■ Tviton.net - instant exchanger SCAMMED me ■■

[erre]

Scammers Profile Link: www.tviton.net
Amount Scammed: 2000 xlm
Payment Method: xlm lumens

That was entirely my fault, and I feel ashamed, but I hope the community will benefit from my experience:

Three days ago I found some stellar lumens that I got from the initial airdrop, i checked the value that was still not negligible  (600€) and as the bitcoin maximalist that I am I immediately searched for a place to sold them for btc with the less possible hassle.

I found a list of instant exchangers from cryptwerk.com,  and I decided to give a try tviton.net .

I rapidly checked from some Google information but there were none, and I made a very stupid reasoning: since I am usually over-paranoid , risking for one time could be acceptable. Remember I was in a rush to sell the money I forgot about without hassles. How stupid I was.

Immediately after the tx (2000 xlm, that was also because the minimum was pretty high- 1500 -) the site support wrote to me that I forgot the MEMO, and they start to ask weird question. At this point, I am pretty sure I was scammed, but you can judge yourself. Is the liquidity pool explanation of any chance? Do I have some chances to recover my money?
2 days passed from the last message and I'm pretty sure I was scammed and I feel pretty stupid.

Also, I have a fear: do the video contain any sensible information? I don't think so, but they asking for it is suspect as best (I think they hoped I filmed a wallet login password)

Here the tx:

7ebf589d2173f4b3233753fef29e1eb2966a30ecfbb29796eecda1647fd11396

Here the complete conversation:

support@tviton.net:
Hello, did you specify MEMO when you paid?

erre:
No, I didn't specify any memo

support@tviton.net:
Please send from the same purse that you paid the amount of 0.01268 XLM and indicate to this transfer MEMO: 839720

erre:
Done
Transaction 4ebed6e898c2ca6828d60dc91b5187b3ae66b6eeebaf56653d7baa5bdb80d7fe

support@tviton.net:
Wait please forwarded to the technical department, we apologize but it may take some time, the delay is due to the fact that you did not originally specified MEMO for the transfer, do not worry just have to wait a while until the transaction is processed manually.

erre:
Thank you very much, sorry but I don't use xlm a lot, and I lost the request for a MEMO. My fault.
I'll wait, I hope it will be resolved soon.

King regards

support@tviton.net:
Please provide a video recording of the withdrawal information
Supported video formats: avi, mp4, mov

The video recording requirment: 1 The video must contain the time amount, address, and hash of the withdrawal, 2. Sender needs to write the account information on a paper.

erre:
Sorry but this is a very strange request, and I'm not able to satisfy it as I didn't withdraw anything.

Please just give me back my xlm or btc, or I'll just assume you scammed me

support@tviton.net:
This request is not strange because you did not specify MEMO.
And in order to return, or to make an exchange, you need proof that it was you who sent the funds.

Memo is very important it is not just prescribed. And without it it is technically very problematic to enroll funds, and takes time.

support@tviton.net:
You are required to video which shows that you sent the data coins from your purse and on paper to write the address of the purse from which you sent and to which sent, there are no your personal information or anything like that.

support@tviton.net:
How soon will you send the video?

erre:
I didn't fully understand: you want a video of my screen showing the wallet transaction? What do you want me to write on paper?



support@tviton.net:
Yes that's right the video of your screen where you can see the transaction.

On paper write like this :

Payment
GCPYZYQFP5KYM6R5JVGT745OFPBX66R4YWR72OJSWW3F5VXE63GLGYID
To the address
GDP34WXZRCSHVUDQLGKJKOBMS5LOQPHCIADZU5POEF3IICZ7XNQJ65Y6
No tag 839720 was specified:

erre:
Ok, this is weird but I'll do it when i'll come back from work. You should already know who I am because I linked the payment to this email, and because of the 0.01268 I sent. But i'll do it as a last attempt to recover my funds. After that I'll open scam accusations everywhere, because I suspect you're just taking time. For now, I just attach a screenshot, I hope it will suffice, but this evening (roughly 12h from now) I'll made a video too if necessary.

Regards

Erre

support@tviton.net:
Yes, please send the video when you get home from work.

From our side there are no actions that can be called strange you just have not encountered MEMO and do not understand that it is very important when sending funds, and how do these cryptocurrencies work with MEMO.

support@tviton.net:
Hello, for you did not fill in the correct tag when deposited, it cannot be credited. You need to record a video then send it to us.The video needs to contain the following: 1、The withdraw information: Start recording video from login account. The video must contain at least two page switches, the time, amount, address, and hash of the withdrawal can be clearly seen. (If the hash can not be seen , please contact the platform / wallet customer service to ask for the hash, and record the entire conversation in the video). 2、Sender needs to write the account information (UID: 264420958) on a paper, sign your own name and date , all these information need to be shown in the video.

Note. All required information must be displayed in a video.

support@tviton.net:
Let us explain to you why this should be done:
For the instant exchange of cryptocurrencies at the best rate we use pools of liquidity and this purse to which you have made the transfer is a purse pool of liquidity it is not only our purse but the purse of the pool and that the funds were credited it is necessary to specify MEMO, since you have not specified MEMO we need to meet all the conditions of the liquidity pool that would be credited and we were able to make you an exchange or refund.

erre:
This sounds like asking for a photo with a shoe on my head, but I will do it.
It isn't clear what you mean for "page switches" and "account information", can you please specify? Also, do I need to write my real name or nickname? And how are you going to check if it's my true name?
What I have to write exactly on paper? I got 2 messages asking for different things, and I obviously don't have any account on your site.

support@tviton.net:
Switching means, for example, first you open some section of the wallet, such as send, and then open the history section and open the transaction on 2000 XLM, which would be visible on the video transition from one section to another.

You can give us any name you want, it doesn't matter.
Date when you will shoot the video in numbers in the format 04.10.2021 for example

John
(UID: 264420958)
04.10.2022

erre:
Here is the video:

https://streamable.com/ttnyqu

I hope this will be resolved soon


support@tviton.net:
Please upload a video to this site and send me a link to the uploaded video.
https://dropmefiles.com/

erre:

Dropmefiles.com/q2nmA

support@tviton.net:
Thank you, video received and sent to the liquidity pool.
Your exchange will be processed within 1-3 business days.

[erre]

After I sent them the link to this conversation they immediately requested for a new video (because I mistaken the uid they gave me, and this is right, I only ask myself why they noticed it seconds after I send them this link) wich I sent.

[fr4nkthetank]

may be a scam, but the memo thing rings a bell.  without it they cant see where you transaction is vs other people's I think.

Exchanges often require users to include memos with their deposits. This is because exchanges usually only use one or a few accounts for receiving deposits, and they need a way to distinguish one user’s deposit from another. Not including a memo in such cases may result in lost funds.
https://support.blockchain.com/hc/en-us/articles/360018797312-Stellar-memos

might be some hope
edit: everyone gets scammed at some point, for any reason.  we arent perfect.  best is to learn how it happened, learn and move on.  talking about it helps.  feeling shame and keeping it private does not.  hope you get your money back

[khaled0111]

There is nothing to be ashamed of, really. We all make mistakes.
In their last reply they said that processing the exchange may take up to 3 days and you sent them the video only 2 days ago, so there is still hope.

Also, I have a fear: do the video contain any sensible information? I don't think so, but they asking for it is suspect as best (I think they hoped I filmed a wallet login password)

I watched the video and it doesn't seem any sensitive information have been exposed, at least nothing that can be used to hack your wallet.

[Bitcoin_Arena]

Some networks such as XLM, XRP or EOS require you to use a Memo or destination tag when sending funds to an exchange. The exchange usually use one or a few addresses for deposits from different accounts, so the only way of differentiating which money belongs to who is through memos.

Their request is not strange, as they are trying to prove if you are the real owner of the XLM sent to the address without the memo. Remember this is the blockchain and anyone can view and claim to have sent the coins. Give them a benefit of doubt and send the video and see the outcomes.

[erre]

Some networks such as XLM, XRP or EOS require you to use a Memo or destination tag when sending funds to an exchange. The exchange usually use one or a few addresses for deposits from different accounts, so the only way of differentiating which money belongs to who is through memos.

Their request is not strange, as they are trying to prove if you are the real owner of the XLM sent to the address without the memo. Remember this is the blockchain and anyone can view and claim to have sent the coins. Give them a benefit of doubt and send the video and see the outcomes.

I sent all the required videos, I really hope I will edit this thread soon, but the first request of a microtransaction seemed to me much more reasonable than the latter request for a video with me logging in my wallet. Is this standard nowadays?

I researched very little for now but I understood that memo have his importance in xlm transactions, but binance for example deal with memo problems with an automatic tool.

Thank you for your responses, you're giving me some hope I was not scammed.

[Potato Chips]

I have not seen a lot of lost/incorrect memo cases, but they were all manually credited and took time. The video may have been too much but I can picture an exchange with a strict policy doing it.

What bothers me is the high minimum deposit/trade amount (1520 XLM = around 500$ in todays price) as I've only seen scam sites do this. Add in the fact that it's new with barely no online presence and I would never touch it.

Because anything can happen at this point. I would also get in touch with cryptwerk and try to get them to help. Tviton has bought an AD space in cryptwerk. Supposing they're getting decent amount of traffic from them, it's highly likely that the listing is important.

I'm curious how did you search for an exchange in cryptwerk. If you chose a category, you probably have clicked the AD. Today I learned the reason why the same set of items shows up no matter what I searched for is not because they have a bad search engine but because they were ADS! to be fair, the only thing that marks them is the almost non-existent highlight, so it's pretty easy to miss. Very terrible ad ethics if you ask me. ADs in search results should be declared explicitly.

[aioc]

It's hard to make a decision when there are no available information or reviews on a particular exchange I've checked the traffic data and it has no rank it made me think that the site is seldom accessed, not really a popular exchange or they are new in the business.

but the fact that the support is responding you still have hope that it will be processed, they gave you their words that it will be within 3 days so let's see if they can do that, but if they will not process they now have a bad record here and they are posted here now people will know that they are not a reputable exchange and people will stay from their service.

Update us on the development

[erre]

I've sent the last video 2 days ago, still no money or responses from them. Yes I know they have no traffic or reputation, I was very stupid and impulsive. But I did not click on an ad, they were at the first place in the "fast buy/sell" submenu (crypto services):

https://cryptwerk.com/pay-with/xlm/

But they got pretty angry after I posted this thread, so I still hope that their operation is worth for them more than 500 bucks, scammer or not.

This is my last email:

I really hope I was wrong about you, sorry but the whole conversations and the request for such a video seems too strange to me. This is just a topic on a public forum, next steps are report on trust sites, asking to partners to remove your site and an official report to authorities of various countries (they should block your domain for lack of authorizations at least, and maybe the authorities of my country could investigate). But I will not take these steps now, only when I am absolutely sure I was scammed. I will also ask details about liquidity pools and study how lumens work before that, if you are acting honestly please understand I will not damage you further before studying.
As far as I understood how things works if you are a scammer you are taking time and try to exhaust me with more and more detailed and strange requests, so it's better to act fast and make my satoshis very hard to earn.

If you are not a scammer please forgive me, expecially in the crypto word safe is better than sorry.

erre

If I will not have my money back soon, I will try to have fun turning their site into oblivion. I just want to be sure I'm not damaging an honest small site.

Monday I will write to cryptwerk, this is the second step. More to come.

[erre]

They did not respond to my last email, and still no money in my account.

I just wrote this to cryptwerk:

Dear cryptwerk,

I am contacting you because of an unfortunate event happened to me some times ago: i used your site (which seemed great to me) to find a fast exchanger for xlm lumens, i harshly clicked on the first link and I was heavily scammed.

I do not find you responsable for anything, I know the mistake was at my side. But I thought that if you are an honest business it's in in your interest to fastly delete known scammer sites from your lists, so I'm writing you this to let you know what happened.

You can read more details here: https://bitcointalk.org/index.php?topic=5364294.msg58114861#msg58114861

I will give you any additional information if necessary

King regards

erre

Next step: asking institutions all around the world to block their site. Maybe I need to file an official report. Do you have any link?

At this point it's not for the money, it's for the lulz

[Bitcoin_Arena]

If I will not have my money back soon, I will try to have fun turning their site into oblivion. I just want to be sure I'm not damaging an honest small site.

Monday I will write to cryptwerk, this is the second step. More to come.

I am starting to have some doubts if they are even genuine, as the "instant exchange" is just a month old. They just launched this September

Code:

Domain: tviton.net
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registered On: 2021-09-15
Expires On: 2022-09-15
Updated On: 2021-10-01
Status: clientTransferProhibited
Name Servers: ns1.92467.ip-ns.net, ns2.92467.ip-ns.net

How I wish you had consulted members. There are some good Instant exchanges that were compiled by them. I myself have used fixedfloat and godex in the past

[erre]

Yes, I acted really impulsively, that's not usual to me expecially in crypto, I suppose too much time out of crypto weakened my good paranoid stance.

Update: cryptwerk replied me that they will investigate, I asked them to keep me in touch but no news for now.

[TalkStar]

Yes, I acted really impulsively, that's not usual to me expecially in crypto, I suppose too much time out of crypto weakened my good paranoid stance.

Update: cryptwerk replied me that they will investigate, I asked them to keep me in touch but no news for now.

After seeing their domain age and other details its hard to believe that they are going to provide proper solution on your matter. Sorry to say that in this case chances of getting the fund back is too narrow. I don't know why did you choose a newly launched exchange rather than available trusted options. Maybe you were is a hurry or took the decision so fast without spending enough time for investigation.

Donot forget to share the update here if you get any acceptable response from their end.

[erre]

I know, i was just plain stupid. Don't do like erre do kids, always do your research.

I was just like "hey, let's sell this shitcoins I forgot about in a minute", and I just went for the first link of a """trustable"'"" site. My research? I wrote "tviton.net scam" on google and didn't find anything. As I said I usually don't do like that, that was like licking a frosty metal pole for no reason I know.

[Bitcoin_Arena]

Yes, I acted really impulsively, that's not usual to me expecially in crypto, I suppose too much time out of crypto weakened my good paranoid stance.

Update: cryptwerk replied me that they will investigate, I asked them to keep me in touch but no news for now.

I understand bro, sorry about the ordeal.

"To err is human" or so they say. Despite the possible loss of funds, It's a simple lesson that I believe you will massively learn from that this crypto atmosphere is filled up with so many scammers.

Please keep us updated. This thread could be helpful to future newbies and guest users.

[Cryptwerk]

Hi, verybody

we've contact with Tviton.net and received this answers

please comment!

=======

CRYPTWERK

Hi,
 
 we've got this request about your website
 
please comment the situation!

TVITON

This person has not paid the applications and is defacing our site and
extorting from us.
This person is also doing an attack on our site.
Please delete his review as it does not correspond to reality.

CRYPTWERK

which applications?
 
i need a full answer - because i can ask everything from his side. also i hope you saw a link on bitcointalk?

TVITON

The person didn't enter MEMO when they sent it
And the payment was lost without a possibility of recovery, although we
have made efforts to restore well it is not possible as it turned out.

The fact that the client did not specify memo is only his fault and not
ours, not specifying memo is tantamount to sending cryptocurrency to
another address.

What is our fault? If the client himself made a mistake and did not
specify MEMO.

CRYPTWERK

1. as an old crypto user i can't believe in this!
you can understand which transaction was sent by users without MEMO
 
also you've asked him to send a video and second transaction
 
2. your website Creation Date: 2021-09-15T07:51:51Z
 
3. There is no huge traffic
 
4. That means there are no a lot of users/customers
 
5. That means that you can find his transaction very fast
 
so, what are we talking about?


TVITON

Purse, which sent the customer purse is a purse pool, not our personal
purse and failure to specify MEMO led to the loss of funds without the
possibility of restoring them, now you know what we're talking about or
will continue to accuse us of what we are not to blame?

If you pay attention that on this wallet transaction very, very much
every day passes.

CRYPTWERK

why you've asked him to make a video?

TVITON

Since we tried until the last minute to restore the payment, well, all
our efforts were in vain!

TVITON

Full answer:

The client did not specify memo when transferring funds were lost
without the possibility to restore them, as the platform through which
we receive liquidity is not technically possible to enroll this payment
in our account.
We tried until the last minute to help the client to recover his funds
but as it turned out it was all in vain and we could not recover the
funds, the fault that the customer has lost the funds completely his as
not specifying memo in the cryptocurrency xlm is the same as to send
cryptocurrency to another address

====================


SO, SCAM OR NOT?



-----------------------

Cryptwerk.com Team

https://cryptwerk.com/

[erre]

Thank you for your interest.

For my side i am pretty sure I was scammed, and there is no "purse pool" . But I will be glad to be able to contact the owner of such pool, because it's pretty clear that he have my money (and even if he can't identify the sender, i can identify me as the sender).


They wrote to me roughly the same thing, and I replyied:

Can i talk with the owner of the pool?

Because even if he can't identify the sender, i can give him proof i am the sender. He should have more money then he is supposed to have and I can identify me as the sender of that money. In my legislation this is called "enrichment without rightful cause" and is equipered to theft. My errors are irrilevant if he don't do anything possible to repair such errors and so achieving an unrightful profit.

I think it would be best for everybody if I can just have my money back

[erre]

Here their response:

Sorry, but this information cannot be disclosed by us. You made a mistake and lost funds, and it is logical that you sent without MEMO no one is to blame but you.
We will be able to provide this information to the law enforcement agencies if we receive an official request from them.

And the attack on the site that you did is illegal actions all logs are fixed and your threats are also fixed we will be forced to appeal to the law enforcement authorities on this matter.

Don't have to say, I didn't made any attack.

[erre]

Can someone please respond to cryptwerk's question?

[Bitcoin_Arena]

Can someone please respond to cryptwerk's question?

Personally I lean more to Tviton.net being a scam

If they were genuinely not going to refund your money as they claim it was "your mistake", then why did they ask you to send more coins and video proof  
On top of that it's a brand-new exchange as we have already discovered

I suggest cryptwerk, puts some sort of warning with a link to this thread on the exchange's page if they can't delete it.