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Author Topic: Stake.com lying and cheating its "VIP" customers  (Read 221 times)
Maasdamer (OP)
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October 12, 2021, 02:16:37 AM
 #1


Ok, so Stake broke another promise.

Remember when they lifted the reload requirement/host requirement from platinum 1 to plat 2 and some months later to plat 3. Without informing their customers.
Well at least when you already had a host and reloads at the point you can still get the reload activated every week. This reload possibility was promised to be open end as they stated "As a platinum VIP you will ALWAYS be entitled to this feature".

Today I got this from my host.

"Hey there, hope you are doing well today.
 
Sure thing I can set a new reload for you. Although unfortunately, this will be the last reload I can set for you based on your gameplay dropping quite a lot 😟

This final  reload will last one whole entire month instead of 7 days. On top of that, this reload will be 2x the amount of what it is meant to be 😉.

With that said, I could start setting reloads again in the future based on your gameplay increasing - $50k wager in a month - You can check this progress by requesting your statistics under your profile.

Another way for me to renew your reloads once again would be if you reach the next VIP level 🙏

Your one month reload is all set to go now at $xxx/day x 31 days ✊

Take care and hope you continue to enjoy your gameplay on Stake 🚀 "

How can someone come up with a number of 50k/month so I can get the reload back, and then its some cents again obviously.

Stake is straight up garbage and lies to its users, yet another confirmation of the bullshit this site is pulling!

For me this is a pure scam as they promise and guarantee rewards and then back down from them. Very shady.
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October 12, 2021, 04:45:33 AM
 #2

What's the actual scam here? Did they steal your money on a busted game? Cashout delays? KYC problems?

This reload possibility was promised to be open end as they stated "As a platinum VIP you will ALWAYS be entitled to this feature".

Where does it actually say that? Not here:

https://stake.com/vip-club

How can someone come up with a number of 50k/month so I can get the reload back, and then its some cents again obviously.

Stake is straight up garbage and lies to its users, yet another confirmation of the bullshit this site is pulling!

For me this is a pure scam as they promise and guarantee rewards and then back down from them. Very shady.

Forgive me but this complaint seems a little bit crazy. They offered to give you the reload feature for an entire month and you're mad about that? Surely that's enough time to find a new casino that puts up with you knows how to treat their VIPs right.

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Maasdamer (OP)
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October 12, 2021, 05:37:01 AM
 #3

What's the actual scam here? Did they steal your money on a busted game? Cashout delays? KYC problems?

This reload possibility was promised to be open end as they stated "As a platinum VIP you will ALWAYS be entitled to this feature".

Where does it actually say that? Not here:

https://stake.com/vip-club

How can someone come up with a number of 50k/month so I can get the reload back, and then its some cents again obviously.

Stake is straight up garbage and lies to its users, yet another confirmation of the bullshit this site is pulling!

For me this is a pure scam as they promise and guarantee rewards and then back down from them. Very shady.

Forgive me but this complaint seems a little bit crazy. They offered to give you the reload feature for an entire month and you're mad about that? Surely that's enough time to find a new casino that puts up with you knows how to treat their VIPs right.


You dont get it. Whats worth a month when it was advertised as "forever".
I would have gotten "an entire month" anyway as I was supposed to get reloads EVERY WEEK from when I got platinum.
Also, they updated the phrasing of the site you posted, obviously. Also the "As a platinum VIP you will ALWAYS be entitled to this feature" was visible under the VIP tap and the under reloads. You obviously dont play long enough at the site (or never) to have ever seen that.

I have posted this months ago in their ANN thread when they changed the requirements from plat 2 to plat 3 suddenly. Even then people said "old" platinum members can still have those promised reloads.

Anyway, for me this is a scam because promised bonuses/reloads are being withheld. And thats why I am sharing this.
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October 12, 2021, 06:17:44 PM
 #4

I have posted this months ago in their ANN thread when they changed the requirements from plat 2 to plat 3 suddenly. Even then people said "old" platinum members can still have those promised reloads.

Anyway, for me this is a scam because promised bonuses/reloads are being withheld. And thats why I am sharing this.

Promises being broken is not a scam attempt; they reserve the right to change the rules as they see fit, and if you don't like their VIP rules or the way they operate now, you have every right to switch bookmakers. I've been playing on stake.com for a few months and have never had any issues with the system; your topic is misleading; they never stole your money or delayed payment, so there is no scam attempt. You might say they're inconsistent, and I believe that's the best word to use.

Stake VIP wager
Maasdamer (OP)
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October 12, 2021, 06:43:46 PM
 #5

I have posted this months ago in their ANN thread when they changed the requirements from plat 2 to plat 3 suddenly. Even then people said "old" platinum members can still have those promised reloads.

Anyway, for me this is a scam because promised bonuses/reloads are being withheld. And thats why I am sharing this.

Promises being broken is not a scam attempt; they reserve the right to change the rules as they see fit, and if you don't like their VIP rules or the way they operate now, you have every right to switch bookmakers. I've been playing on stake.com for a few months and have never had any issues with the system; your topic is misleading; they never stole your money or delayed payment, so there is no scam attempt. You might say they're inconsistent, and I believe that's the best word to use.

I say they are lying and cheating the VIPs in the topic , and thats exactly what it is.

When they say "As a platinum VIP you will ALWAYS be entitled to this feature" and then suddenly I am not entitled anymore even though they said ALWAYS, thats a clear lie then.
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October 12, 2021, 08:07:32 PM
 #6

I say they are lying and cheating the VIPs in the topic , and thats exactly what it is.

When they say "As a platinum VIP you will ALWAYS be entitled to this feature" and then suddenly I am not entitled anymore even though they said ALWAYS, thats a clear lie then.

Without evidence its just a claim, not necessarily reality. It doesn't say what you claim it does (did) on the website. You say the changed it, ok they may very well have, but how are we supposed to know that beyond taking your word for it?

How is that "cheating", anyway?

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Maasdamer (OP)
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October 12, 2021, 10:01:13 PM
 #7

I say they are lying and cheating the VIPs in the topic , and thats exactly what it is.

When they say "As a platinum VIP you will ALWAYS be entitled to this feature" and then suddenly I am not entitled anymore even though they said ALWAYS, thats a clear lie then.

Without evidence its just a claim, not necessarily reality. It doesn't say what you claim it does (did) on the website. You say the changed it, ok they may very well have, but how are we supposed to know that beyond taking your word for it?

How is that "cheating", anyway?

If you promote something and then change it behind players backs, thats cheating.

Confirmation 5 months ago from my host that change wont effect me: https://imgur.com/a/HWyKBa4

I'm clearly not the only one who ever saw that phrase: https://imgur.com/a/BcqPXUD
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October 12, 2021, 11:32:11 PM
 #8

I'm clearly not the only one who ever saw that phrase: https://imgur.com/a/BcqPXUD

OK fair enough, that's enough to convince me that it did say that at one point. So now it becomes a batter of determining what you were actually owed. It seems to me like they dropped you some VIP level (I don't know how it works) and are asking you to re-establish yourself to get back to it. If you dropped out of their Platinum Membership standing then the reload policy wouldn't apply to you.

I dunno if they demote VIP members or what, and I'm not trying to take their side, just stating what might be the obvious.

I couldn't find language in the terms of service that mentions their reload policy, or where the "reload site" mentioned was.

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Maasdamer (OP)
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October 13, 2021, 12:46:05 AM
 #9

I'm clearly not the only one who ever saw that phrase: https://imgur.com/a/BcqPXUD

OK fair enough, that's enough to convince me that it did say that at one point. So now it becomes a batter of determining what you were actually owed. It seems to me like they dropped you some VIP level (I don't know how it works) and are asking you to re-establish yourself to get back to it. If you dropped out of their Platinum Membership standing then the reload policy wouldn't apply to you.

I dunno if they demote VIP members or what, and I'm not trying to take their side, just stating what might be the obvious.

I couldn't find language in the terms of service that mentions their reload policy, or where the "reload site" mentioned was.

They dont demote, I am still the same level, just I dont get the perks anymore that were promised to be continuing when I achieved that certain level.

They don't owe me but I will not get future rewards even though they were promised, so I basically lose from now on.
One thing that made levelling up interesting was receiving those reloads/host. Now cancelling them is basically throwing away the hard work/money and time invested to achieve them.

And then telling a player he can get it back if he wagers a whopping amount of 50k is just insulting. I dont play casino, I never did. I only play sports and with sports (while being limited down to 2 digit $ bets on your favorite sports) reaching 50k is absurd and ridiculous.
Maasdamer (OP)
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October 14, 2021, 11:18:52 AM
 #10

Yeah to be honest I respect the fact that it is an inconvenience and you have a right to have a whine which you've had in the main stake thread but I'm not seeing how this is a scam.

You've made multiple scam accusations against Stake over the past year and posted dozens and dozens of negative comments but continue to use the site. I encourage you to take your business elsewhere where your standards can be met.

LOL, here come the main clown. Yes I have negative comments as your site overcharges at withdrawal fees, changes VIP offers without informing, and straight up lying to their customers as you did in this case here. Ths site also is buggy and runs slow, player props didnt work forever, live bets are a joke, cashouts often end up in errors or aren't even available.
1 thing about cashouts also makes me curious. Why are they unavailable when the bet is suspended but when the game is over and around 10-20sec before it gets graded suddenly there is a cashout available which is around 90% of the actual winning amount. What sense does this make?

Every single complaint had solid reasons and proof.
Yet nobody ever from your "staff" reacts to it. You are just busy announcing new casino games.


Those are all facts you cant deny.

Of course you dont see it as a scam as you work for stake. Keep scamming loyal customers instead of acknowledging the many things that are wrong on this site.
LetsGetIt834
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October 18, 2021, 12:41:44 AM
 #11

Yeah to be honest I respect the fact that it is an inconvenience and you have a right to have a whine which you've had in the main stake thread but I'm not seeing how this is a scam.

You've made multiple scam accusations against Stake over the past year and posted dozens and dozens of negative comments but continue to use the site. I encourage you to take your business elsewhere where your standards can be met.

Stunna definitely is one of the biggest clowns on stake. Him and his little buddy Edward who even uses a fake name so people don’t know who he really is. Stunna and eddie don’t respond to players unless it benefits them. Absolute cowards.

Nonetheless, OP your “scam” accusation is ridiculous.
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October 18, 2021, 09:00:40 AM
 #12

Stunna and eddie don’t respond to players unless it benefits them.

We always got replies from them when needed.

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October 18, 2021, 09:57:44 PM
 #13

Stunna and eddie don’t respond to players unless it benefits them.

We always got replies from them when needed.


Lol yeah you probably suck both their cocks or your affiliated with stake. Go to sleep broke boy.
Maasdamer (OP)
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October 20, 2021, 02:09:59 AM
 #14

Hypocritical bullshit keeps going.

Although host said he will still look after my wagers and all this bullshit I now got kicked out of his "special" telegram channel.

Stake is pure trash! Lets all play at sportsbet.io. No lies, no withdrawal fees, friendly support, more live betting, more fair cashout option. And so on.
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