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Author Topic: HELP! My metamask is not showing me coins out of nowhere please tell me a fix..  (Read 184 times)
ROGERTHAT777 (OP)
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October 16, 2021, 11:21:53 AM
 #1

Last night when my phone turned on my metamask showed no coins on the BNB side.  This happened to me once before and I am totally dejected.  I was donating blood just to have a life savings and I could be out on the street.  I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you
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October 16, 2021, 11:30:36 AM
 #2

Last night when my phone turned on my metamask showed no coins on the BNB side.  This happened to me once before and I am totally dejected.  I was donating blood just to have a life savings and I could be out on the street.  I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you

Well first off,  you have to be sure the network of those tokens is added to metamask network by going to setting on metamask mobile (if you are using mobile) then click add network, like if it is smart chain, matic mainnet, avalanche  network or which other network the project may belong, then you have to add Token by adding the contract address of the token, if you have done this basic step and the problem still persist then you need more technical help.

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cryp24x
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October 16, 2021, 12:21:28 PM
 #3

Last night when my phone turned on my metamask showed no coins on the BNB side.  This happened to me once before and I am totally dejected.  I was donating blood just to have a life savings and I could be out on the street.  I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you

In the first place mate, do you really know 100% of how to use Metamask app? Second, did you double check the mainnet
of the Metamask if it is set into BSC, due to there are some option where you can set it up at the Metamask like Matic, Ethereum,
Avalanche and etc. And did you add the coins you are talking about at the Metamask in the custom? if not, you won't see it for real
of course.
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October 16, 2021, 12:38:31 PM
 #4

Last night when my phone turned on my metamask showed no coins on the BNB side.  This happened to me once before and I am totally dejected.  I was donating blood just to have a life savings and I could be out on the street.  I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you
Try using Metamask on a PC or other device such as a Laptop which you then insert the wallet into, and see if the same thing still appears or already has the changes you want, because honestly, I've never had a problem with metamask since I used it and I've been using Metamask for a long time, so it looks a little weird to me.
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October 16, 2021, 01:14:53 PM
 #5

Last night when my phone turned on my metamask showed no coins on the BNB side.  This happened to me once before and I am totally dejected.  I was donating blood just to have a life savings and I could be out on the street.  I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you
First you need to check whether the address have the balance or not by entering your address on any explorer then if you found the balance is still there but now showing in the meta mask then its due to sync error or if your balance is missing then someone accessed your address by phishing attack.









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October 16, 2021, 01:25:41 PM
 #6

I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you
I think it's just a bug of metamask, you don't need to worry as long as your token is still visible in BSCScan.
My advice is to import your private key into a trustwallet or other wallet that supports multiple tokens without having to manually add custom tokens.
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October 16, 2021, 01:52:11 PM
 #7

I think it's just a bug of metamask, you don't need to worry as long as your token is still visible in BSCScan.
My advice is to import your private key into a trustwallet or other wallet that supports multiple tokens without having to manually add custom tokens.
What you said is also a good solution for the OP to try, because as long as the coins and assets in the bscscan are still there, no problems will occur and there is no need to create unnecessary panic because the assets are also not lost.
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October 16, 2021, 02:19:23 PM
 #8

If you have checked it on BSCscan and your coins were still in your wallet and then you must not feel worry. You can try to add custom manually. metamask needs to be added manually because it's no the same like the mobile wallet which already supported all of coins in the binance chain without needed to add custom contract manually. Just try to get the contract of your tokens from the bscscan and then you will be seeing it. You can also try to check it again on bscscan to make sure whether you coin was still in your wallet or not.
I hope that you can use this and then you will able to see your coin again. metamask can't load custom contract automatically and you must need to add it manually.

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October 16, 2021, 02:24:03 PM
 #9

Last night when my phone turned on my metamask showed no coins on the BNB side.  This happened to me once before and I am totally dejected.  I was donating blood just to have a life savings and I could be out on the street.  I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you

If your coins are still on that address when you check it on any BSC explorer, you don't have to worry at all. Just be calm because it's not gone.

Try this: (desktop)

-Right Click MetaMask Icon
-This Can Read and Change Site Data
-On All Sites

That's what I always do when my tokens are not appearing on the list.
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October 16, 2021, 02:47:22 PM
 #10

I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!!

If you see it on Bscan than you are fine. Metamask is just an app that helps you manage your assets but its not the place where your tokens are stored. So if blockcian says your funds are here, means they are here.

1- check if you are on correnct network
2- check if your tokens are imported

If it does not work, make sure that you have your seed (private key) stored in safe place and reinstal metamask and do step 1 and 2 once again.
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October 16, 2021, 03:13:16 PM
 #11

~
Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you
There must be something wrong if you upgraded the app and your unlisted token get removed on the list. I think you need to file a report or ask an inquires to them about your case.

I believe what can you do as of now to mitigate that is to try activate the Token Detection feature. You can see what it is about here. Since you are using mobile wallet, you just need to simply go to the menu > Experimental > tick the Token Detection button.
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October 16, 2021, 03:29:19 PM
 #12

calm down ,I often experience problems like that on mobilephones check the internet network ,restart your mobilephone ,check the playstore maybe there is the latest update regarding the metamask application ,if everything has been done carefully and it's still like that then login on your pc ,metamask mobile application crashes frequently

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October 16, 2021, 03:31:52 PM
 #13

Last night when my phone turned on my metamask showed no coins on the BNB side.  This happened to me once before and I am totally dejected.  I was donating blood just to have a life savings and I could be out on the street.  I put the addy in Bscan and the coins still show.  I didn't click on any scam site.  The BNB says 50 cents or whatever but the many little coins I have doesn't show at all!! emailng metamask is useless.  I am totally deflated.  Please tell me someone recognizes this and has a fix to it.  I shouldn't have to add custom coins backs manually every time metamask decided to upgrade? I don't know any other reason this happened.  thank you

You could track it on BSC scan, where your assets go. It could be you use the wrong network so the tokens not showing, or other reason. But you could track the transaction history from your BSC scan. It's not going anywhere as long as no one transfer it to another wallet account, you just have to find the way how to show the token.
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October 16, 2021, 04:32:39 PM
 #14

ok thank you.  You have no idea what I have been through and its tough time for everyone.

First, i have added hundreds of custom coins on two diffrent accounts on the Eth and bnb side.
i know how to add the bsc smart chain and custom tokesn.  made many, many trades.

I have an iphone 10 and mac laptop twoyears old.

Should I use firefox for the browser to those in the know? either on the phone or laptop?

As long as my seed phrase and password were not taking together, nobody can get these coins, yes?

I see both lists on the bscan right now, though I can't access them.  I just got up after the phone crashed last night.  Thank you for helping me guys Smiley
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October 16, 2021, 04:44:22 PM
 #15

I've never had any issue with metamask wallet on my android phone, make sure your APN settings has no IP and port active though, this disturbs syncing on my phone and removing them makes the wallet and other apps on my phone works better

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October 16, 2021, 04:47:11 PM
 #16

ok thank you.  You have no idea what I have been through and its tough time for everyone.

First, i have added hundreds of custom coins on two diffrent accounts on the Eth and bnb side.
i know how to add the bsc smart chain and custom tokesn.  made many, many trades.

I have an iphone 10 and mac laptop twoyears old.

Should I use firefox for the browser to those in the know? either on the phone or laptop?

As long as my seed phrase and password were not taking together, nobody can get these coins, yes?

I see both lists on the bscan right now, though I can't access them.  I just got up after the phone crashed last night.  Thank you for helping me guys Smiley
Please stay calm and share more information about your problem here, maybe someone will give you good advice if there is any mistake from you.
But in my opinion, this should be considered as a warning to you when you have left all your money on a place where you are not sure if they are safe. My experience with using personal wallets is not to use them for too long after a while.
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October 16, 2021, 04:56:24 PM
 #17

Should I use firefox for the browser to those in the know? either on the phone or laptop?
If you have a lot of tokens, I believe using Metamask on your laptop is way a better option since it's easy to manage. And I believe keeping your fund on a mobile phone is more prone to be compromised.

As long as my seed phrase and password were not taking together, nobody can get these coins, yes?
I didn't quite get what you mean by "not taking together", but, yes, as long as your seed phrased didn't somehow get compromised, nobody can control your wallet.

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October 16, 2021, 05:24:39 PM
 #18

Should I use firefox for the browser to those in the know? either on the phone or laptop?

As long as my seed phrase and password were not taking together, nobody can get these coins, yes?

I see both lists on the bscan right now, though I can't access them.  I just got up after the phone crashed last night.  Thank you for helping me guys Smiley

Use it on your cellphone and on your laptop, it protects you from time to time if you experience the same thing when your cellphone falls and can't access the Wallet. So by backing it up is the best way so as not to lose your money. As my experience is to back up my wallet. Then keep the seed phrase in a non online record. Don't ever underestimate a seed phrase just because you remember it. I have lost $3000 worth of assets a few months ago because of this mistake. Always stay calm and don't panic. There will be many people here to help you.

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October 16, 2021, 05:31:39 PM
 #19

the numbers just reloaded! apparently, metamask may have made an update? I am just letting people took it took almost 12 hours for the coins to be added back on, they were first zero, and then they came back on when the numbers loaded.  just a heads up that this happens, I am deeply releived.  thank you for the responses! Smiley
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October 16, 2021, 05:41:25 PM
 #20

the numbers just reloaded! apparently, metamask may have made an update? I am just letting people took it took almost 12 hours for the coins to be added back on, they were first zero, and then they came back on when the numbers loaded.  just a heads up that this happens, I am deeply releived.  thank you for the responses! Smiley

Glad you have your coins back safely,  perhaps metamask was doing an update during this period your coins disappear that's why they were not showing up, although I have not experience such but it is probably an update thing, problem shared is a problem solved (or half solved) they say, now that am aware of this, I won't be freaking out when I come across such in metamask.

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