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Author Topic: Genting Casinos awarded for their safer betting standards  (Read 490 times)
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October 27, 2021, 04:50:23 PM
 #21

The Gamcare stance concern the award they issued to a gambling site is understandable due to the number of people who are gambling addicted in the UK and the company is a charity organization that provides advice and support to those who are gambling addict and also help those that are having a gambling problem.

These moves will only save a lot of people since the UK people are among the people that gamble the most in the world especially in Sports but the Gamcare official still needs to monitor the activities of gambling sites especially those that have received the level 3 award just to be extra careful.

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October 27, 2021, 07:04:48 PM
 #22

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.
Quote
GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.
Quote
Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”


Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

It is a bit unusual for gamcare to go to the step of effectively endorsing and promoting a specific brand of casino. It would be more interesting to see what specifically sets them apart as "going the extra mile" compared to other UK casino offers, something that seems to be distinctly missing from the article. I would only imagine that all casino operators in the UK now conform to some basic minimum standards such as self-exclusion abilities and unless Genting is doing something unique like pro-actively blocking problem gamblers (terrible for a gambling business) without intervention, then I'm not sure this award has much meaning at all. Infact it seems like Gamcare is getting played or sucked into the system it is meant to be protecting against.

R


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October 27, 2021, 08:58:38 PM
 #23

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.
Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.
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October 27, 2021, 09:15:49 PM
 #24

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.
Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.

We can't blame others for having negative perception towards gambling because most of the time, the bad news stemming from gambling is highlighted by the media. Like debt, violence, theft and many others. But the good effect on people just trying to have a good time is very rare discussed. So yes, the reputation of casinos anywhere in the world is more on the negative side. So this kind of news is good as they recognized the casino to be of in good standards in terms of betting. Though betting is always up to the gambler himself. Even if they have restrictions, the casino itself don't have the control on gambling activities of the player.
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October 28, 2021, 03:39:23 AM
 #25

Casinos are usually run on the basis of their credentials and standards each casino we do an investigation on a few key points that show us whether the casino is credible an important criterion is the casino or online gambling site site another critical issue is that a casino security experienced and skilled Casino.org review team has taken the time to carefully evaluate hundreds of different sites before recommending the best of online players. If you choose the recommended casino online, you are sure that it is a safe and secure casino that will give you the best gambling experience.
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October 28, 2021, 04:30:30 AM
 #26

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.
Quote
GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.
Quote
Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”


Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

This is a great achievement indeed for them. It's really nice to know that there are still gambling casinos that are not only after the profit they are going to make, but also after to the welfare and the quality of services they will offer to their customers/players. It feels reassuring that there are still casinos that are willing to go beyond what they are intended to do. They keep up and maintain their reputation not only by words but by works. To achieve such award means that they have really did something to take the game into the next level of thrill and safety for the both parties.

I hope they would be able to continuously maintain their standards for the next decades more. They are now the model of what a safe space and standard casino would be and I wish that other casinos in UK will follow their footsteps to be able to make a healthy gambling community. After all, they really should make and do their best to offer quality services because people are paying them for it.
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October 28, 2021, 11:43:16 AM
Last edit: October 28, 2021, 11:53:35 AM by uneng
 #27

I tried to find more informations about what casinos have to accomplish to receive such award, but wasn't able to find clear guidelines, besides this:

Quote
The Standard offers four levels of award from Base Level to Advanced Level 3.

Businesses are required to meet 10 areas which are the foundation to building a safer gambling approach. The assessment looks at 73 criteria, 52 of which are expected of businesses to meet the Base Level Standard, with the remaining Advanced Level criteria measuring the degree to which businesses exceed the Base Level. Three of the Advanced Level criteria are mandatory for any businesses wishing to achieve Advanced Levels.

Below, they point some "criteria", but without further details:

Quote
  • Corporate Governance and Risk Management
  • Collaboration and Sharing Best Practice
  • Safer Gambling Spend and Contribution to RET
  • Protection of Children, Young Adults and Vulnerable CustomersC
  • Customer Information, Profiling and Interaction
  • Production Design and Innovation in Safer Gambling Tools
  • Self-Exclusion
  • Advertising and Promotion
  • Staff Training and Development
  • Addressing Problem Gambling Amongst Staff

https://bettingandgamingcouncil.com/members/gamcare-safer-gambling-standard

I suppose these 10 items on the list are the 10 areas which casinos must improve their policies and approach with gamblers.

For crypto casinos I believe it will be hard to be awarded, because some of the points demanded by GamCare go against their decentralized nature or simplified sign up and usage requirements.

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October 28, 2021, 12:37:04 PM
 #28

the fact that they are the only land-based casino in the UK to receive this award twice is quite impressive. other than reputation I wonder what benefits do they get for winning the award.

Which casino you think should be included in the list in the future??
do you have a link to the list of casino candidates for the award? the article didn't mention which casinos were on the list.

Did you ever try and gamble there?
it's my first time hearing about the casino and it seems like I won't be able to try their online casino since my country is restricted.

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October 28, 2021, 04:10:25 PM
 #29

Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.

We can't blame others for having negative perception towards gambling because most of the time, the bad news stemming from gambling is highlighted by the media. Like debt, violence, theft and many others. But the good effect on people just trying to have a good time is very rare discussed. So yes, the reputation of casinos anywhere in the world is more on the negative side. So this kind of news is good as they recognized the casino to be of in good standards in terms of betting. Though betting is always up to the gambler himself. Even if they have restrictions, the casino itself don't have the control on gambling activities of the player.

Agree, that's the reality at this time how the paradigm of gambling will be very vulnerable to being the subject of discussion that is considered bad. We can't avoid it anymore, other than saving ourselves from it for the sake of our satisfaction which does make gambling a form of prolonged stress escape. No wonder the negative side of gambling because it is a risk from the start. Because we feel the sensation of being entertained is ourselves. Although gambling is often considered a bad thing because of its effects. Back to the gambler himself.

So far we are still in the realm of being reasonable and controlling gambling the way we want.

.
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October 29, 2021, 05:08:05 AM
 #30

I tried to find more informations about what casinos have to accomplish to receive such award, but wasn't able to find clear guidelines, besides this:

Quote
The Standard offers four levels of award from Base Level to Advanced Level 3.

Businesses are required to meet 10 areas which are the foundation to building a safer gambling approach. The assessment looks at 73 criteria, 52 of which are expected of businesses to meet the Base Level Standard, with the remaining Advanced Level criteria measuring the degree to which businesses exceed the Base Level. Three of the Advanced Level criteria are mandatory for any businesses wishing to achieve Advanced Levels.

Below, they point some "criteria", but without further details:

Quote
  • Corporate Governance and Risk Management
  • Collaboration and Sharing Best Practice
  • Safer Gambling Spend and Contribution to RET
  • Protection of Children, Young Adults and Vulnerable CustomersC
  • Customer Information, Profiling and Interaction
  • Production Design and Innovation in Safer Gambling Tools
  • Self-Exclusion
  • Advertising and Promotion
  • Staff Training and Development
  • Addressing Problem Gambling Amongst Staff

https://bettingandgamingcouncil.com/members/gamcare-safer-gambling-standard

I suppose these 10 items on the list are the 10 areas which casinos must improve their policies and approach with gamblers.

For crypto casinos I believe it will be hard to be awarded, because some of the points demanded by GamCare go against their decentralized nature or simplified sign up and usage requirements.
The most concerning thing is protecting children, young adults, and vulnerable customers because that is the most crucial thing that not every child and young people know.
They need to think about how they can protect them and maybe they can use some application to monitor the child and young people who browse the internet.
Maybe in the crypto gambling site, the thing against the decentralized is about each gambler's identification who visits the gambling site.
A crypto gambler wants to play gambling as anonymous, making it difficult to find which site allows them to gamble without anyone knowing.

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October 29, 2021, 05:36:57 AM
 #31

Even here in the Philippines, Genting name is big as far as building hotels and casinos.

So I'm not surprised that they've won second time in a row this kind of awards because their reputations precedent it. They are really pushing the bar as far as casino gambling experience is, and probably working with different governments around the world to make it safe and more fun.

I'm not familiar with other names though, maybe Genting can continue it's run and maybe can still continue to improved areas in the gambling industries.

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October 29, 2021, 06:02:01 AM
 #32

The terms "casino" and "social responsibility" should not be included in one sentence.
What makes a casino socially responsible?Banning gambling addicts from gambling and wasting their money in the same "socially responsible" casino?Great,but the gambling addicts will just leave that casino and go somewhere else,in a not-so-socially responsible casino.
I have nothing against businesses,that are doing their best to be legit and honest with their customers,but this "socially responsible gambling" BS seems like hypocrisy to me.
The gambling business isn't a socially responsible business and it never will be.
That doesn't mean that I'm against gambling in general.People should gamble for fun.The addicts should be kept away from gambling.

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October 29, 2021, 09:29:16 AM
 #33

I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.

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November 01, 2021, 04:47:30 PM
 #34

I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.

Because the casino is based in the UK and if you live there then there is no harm in visiting the casino. However, most casinos generally do not deal with personal matters of individual mentality and regardless of the gambler's advantage, that is not the business of the casino. Actually there are still some casinos that have initiatives like the ones in the UK, but not all of them can be experienced where we live.

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November 01, 2021, 05:19:32 PM
 #35

I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.

Because the casino is based in the UK and if you live there then there is no harm in visiting the casino. However, most casinos generally do not deal with personal matters of individual mentality and regardless of the gambler's advantage, that is not the business of the casino. Actually there are still some casinos that have initiatives like the ones in the UK, but not all of them can be experienced where we live.

Whoah this actually exceeded my expectations especially that this came from a gambling establishment.

Almost all businesses that I know derive their goal from profit alone. Even with their efforts of lowering their prices or offering free promos, they only have one thing in mind- which is to earn money and profit on the end. But the fact that this casino was awarded for their safer betting standards mean that they do care for the enjoyment, safety, and convenience of its players and users.
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November 01, 2021, 07:06:08 PM
 #36

It's good that this casino meets and even exceeds all the requirements that casino needs to less the harm of gambling and protect their players but it's sad there was no talk about the implementations in the article.
Btw I saw their website (seems they have online casino too) and on the Responsible Gambling page, they had quite a lot of information, advices and suggestions to stop the harm and really take care of the customers.
They offer the following interesting tools:
1. Cooling-Off - You can rest from 24 hours or 1 to 6 weeks.
2. Self-Exclusion - Your account will never be active again if you don't request (which you can only after 180 days from activation).
3. Deposit Limits
4. Game Status Reminder - It will remind you how much time you spend in gambling.
5. Gambling Blocks on Debit Cards

Seems there is a website called GamStop in UK where if you register, you won't be able to gamble, receive marketing messages, promotions, etc from casinos that are registered in UK.

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November 01, 2021, 09:51:14 PM
 #37

I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.
It should be above the protocols to gain such award because in my place, casinos are still closed and the only option is to play online which is more convenient for me although it means lesser fun since I can’t hangout with my friends. Gaining such award will also gain the trust of money, kudos to that casino and to all the players who trusted that casino.
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November 01, 2021, 11:22:27 PM
 #38

~
Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.
Never heard about this but what is the benchmark to get the award for their betting standard, do they have a limit on the amount of money you can spend per day or do they allow you to continue gambling when you are intoxicated. Majority of the casinos are making huge amount of money when their customers are drunk and they keep on rolling ending up loosing and if any casino has that standard which i am not sure any casino will implement them.
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November 02, 2021, 10:55:45 PM
 #39

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.
Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.

We can't blame others for having negative perception towards gambling because most of the time, the bad news stemming from gambling is highlighted by the media. Like debt, violence, theft and many others. But the good effect on people just trying to have a good time is very rare discussed. So yes, the reputation of casinos anywhere in the world is more on the negative side. So this kind of news is good as they recognized the casino to be of in good standards in terms of betting. Though betting is always up to the gambler himself. Even if they have restrictions, the casino itself don't have the control on gambling activities of the player.
And it is precisely why news like this one also need to be promoted, the gambling industry produces a lot of jobs and taxes all over the world and it does so by just giving some extra entertainment to their customers that for the most part are able to gamble responsibly, it is only a minority of gamblers that give a bad image to the industry and if they can do something to reduce that number even further then this is good news for everyone involved in the industry.
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November 02, 2021, 11:03:55 PM
 #40

it is only a minority of gamblers that give a bad image to the industry and if they can do something to reduce that number even further then this is good news for everyone involved in the industry.
gamblers are not the only ones that give a bad image to gambling. casinos are known for being used as a front for money laundering, drug trade, and other illegal stuff. aside from destructive addictive gamblers, the things I mentioned is one of the main reason why gambling is always looked down on and frowned upon. that being said, having news like this is always a good thing to hear.

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