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Author Topic: Shocked to discover Trezor T doesn't support my ALT Coins !!  (Read 93 times)
Len Saldua (OP)
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October 28, 2021, 03:40:54 PM
 #1

As I was getting ready to start offloading my alts to my Trezor T device, a quick search revealed that many of my alts are not supported !! WTF !!!  Huh

What am I going to do now ?? Stuck with a useless device ??

Some of the alts in question:

INJ     Injective Protocol
HNT    Helium
KSM    Kusama
DOT    Polkadot
FTT     FTX Token
ALGO  Algorand
AAVE   Aave
CAKE   PancakeSwap
AXS     Axie Infinity
THETA  Theta Network
LUNA   Terra
SOL     Solana

What makes things worse, is that they have some garbage substitutes instead of the actual token, for example:

they have  "Moonbeam Polkadot" and "Metadot", but not Polkadot DOT
                "Moonriver Kusama" but not Kusama KSM
                 "Farma Trust Token" FTT  but not FTX Token FTT

I will contact Trezor but I think it's pointless since the search on their Trezor site is where I got all this info. Also, they took 3 weeks to get back to me last time I tried to reach them.

So what do you people think ??  Is Trezor totally useless to me now ? Did I waste my money on this and now I discover it doesn't support any of my tokens ??  Huh
Len Saldua (OP)
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October 28, 2021, 03:48:35 PM
 #2

So for now I might be leaving my ALTS in the centralized exchange... it really sucks because I can't stake any of them from there, but what choice do I have ?  Also my centralized exchange only supports about 200 tokens... none of the newer gaming coins or the privacy tokens like Monero
Len Saldua (OP)
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October 28, 2021, 04:11:46 PM
 #3

The easy solution is to simply have some tokens on Trezor Suite, some on a different wallet ( checked out one of those software wallets, they don't have all the tokens either ), some on another wallet and so on. Am I the only one thinking this is a recipe for disaster ? Managing all those wallets each with 12 to 18 seed words and passphrases and PINs will most likely result in me losing access to some of them and losing my money in the process...
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October 28, 2021, 04:30:45 PM
 #4

I'm not a Trezor user. What I learned based on this tutorial, you can add derived tokens (eg ERC20 tokens) manually. Don't know if this method works for all Trezor models or only certain models.

Unfortunately, based on statement of Trezor's support,

At the moment, we are in the process of setting up a new strategy for implementing new coins. Anyway, Trezor team is rather conservative about supporting new mainnets, meaning there is currently no plan to integrate this coin, unfortunately.
you can't add native coins (has own network) like Algorand. Maybe you can add it if they also have a wrapped-token version.

This space for rent.
Available in mid January 2024 - PM me
Len Saldua (OP)
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October 28, 2021, 04:45:39 PM
 #5

I've got the Trezor model T, which is supposed to be the most complete version. On the Trezor page they claim to have support for 1791 tokens... I guess I just picked the wrong ones ?
But seriously, some of those tokens I mentioned ( SOL, LUNA, Theta, CAKE, AXS ) were some of the biggest gainers this year. Shame on Trezor for not supporting any of them!!
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October 28, 2021, 04:46:20 PM
 #6

Hardware wallets supports multiple cryptos but not the entire cryptocurrencies so you should made enough research about supported coins before buying one, still some tokens maybe added as mentioned above or else simply go with the supported wallets.









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livingfree
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October 28, 2021, 04:54:37 PM
 #7

You should've searched it first on their website to check if the altcoins you're holding are supported by them. It's very easy to figure out if your coins are being supported by them.

https://trezor.io/coins/

If you haven't seen it there before buying, you won't pursue the order. But that's still fine, you already have a hardware wallet.

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Len Saldua (OP)
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October 28, 2021, 05:39:56 PM
 #8

I actually bought the Trezor T about 2 months ago... my portfolio looked very different back then.
Anyway, I've done very well overall and I might consider buying another hardware wallet ( Ellipal Titan was high on my list, but I don't think it supports Monero and other cryptos that I like ) I thought the Trezor had the widest range of token support on the market though ?!?
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October 29, 2021, 01:34:45 PM
 #9

I actually bought the Trezor T about 2 months ago... my portfolio looked very different back then.
Anyway, I've done very well overall and I might consider buying another hardware wallet ( Ellipal Titan was high on my list, but I don't think it supports Monero and other cryptos that I like ) I thought the Trezor had the widest range of token support on the market though ?!?
If I am not wrong Ledger Nano models support more cryptocurrencies which are not supported by Trezor, so as I said if you are going to maintain certain cryptos then you should have visited the supported cryptocurrency before buying itself now you can do nothing.









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gwdf1
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October 29, 2021, 04:19:48 PM
 #10

Trezor supports different types of coins, but it is a surprise for me that it doesn't support such popular ones as DOT, Solana, Kusama etc.
As you have found out that they were not supported, it is pointless to try to transfer them to this cold wallet. Moreover, you might lose them what often happens when you transfer your coins to places that don't support them.
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October 29, 2021, 08:00:07 PM
 #11

Ledger wallet also has a number of problems.
Polkadot is supported, but you cannot participate in auctions for parachains with a ledger. First, you need to transfer coins to polkadot.js.
Solana is supported, but you need to install another software wallet, and then connect the ledger.
Ecosystem tokens: Ethereum and Binance Smart Chain have to work through metamask.

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October 29, 2021, 08:10:39 PM
 #12

...

I will contact Trezor but I think it's pointless since the search on their Trezor site is where I got all this info. Also, they took 3 weeks to get back to me last time I tried to reach them.
That is really disappointing to have a poor support system like this. This is certainly not recommendable to others knowing how long we got their response and in fact, it was just a simple question and querries but none of them had given help to enlighten their users.

Quote
So what do you people think ??  Is Trezor totally useless to me now ? Did I waste my money on this and now I discover it doesn't support any of my tokens ??  Huh

Not totally a waste of money coz you can still make use of it but somehow, it seems very frustrating that it never supports all the coins that you have. I'm not sure if they have sent warnings in regards to that but at least it makes it available to those who want to know the reason why and
 so they could still find it and clear their minds.

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October 30, 2021, 12:09:53 AM
 #13

As I was getting ready to start offloading my alts to my Trezor T device, a quick search revealed that many of my alts are not supported !! WTF !!!  Huh

What am I going to do now ?? Stuck with a useless device ??

Some of the alts in question:

INJ     Injective Protocol
HNT    Helium
KSM    Kusama
DOT    Polkadot
FTT     FTX Token
ALGO  Algorand
AAVE   Aave
CAKE   PancakeSwap
AXS     Axie Infinity
THETA  Theta Network
LUNA   Terra
SOL     Solana

What makes things worse, is that they have some garbage substitutes instead of the actual token, for example:

they have  "Moonbeam Polkadot" and "Metadot", but not Polkadot DOT
                "Moonriver Kusama" but not Kusama KSM
                 "Farma Trust Token" FTT  but not FTX Token FTT

I will contact Trezor but I think it's pointless since the search on their Trezor site is where I got all this info. Also, they took 3 weeks to get back to me last time I tried to reach them.

So what do you people think ??  Is Trezor totally useless to me now ? Did I waste my money on this and now I discover it doesn't support any of my tokens ??  Huh


That's strange - maybe there are some reasons why it is so. By the way - you can connect your Trezor to Metamask and use all the possible ERC20/BEP20 tokens. And also Polygon network could be added there. And Okex Chain as well.

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Len Saldua (OP)
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November 01, 2021, 02:08:01 PM
 #14

Have not yet used Metamask but it seems everybody is using it these days. So I guess I would have to use the Metamask Wallet rather than the Trezor Wallet to access all those ERC20/BEP20 tokens ? But then aren't you subject to the dreaded Ethereum gas fees ? What confusion ! I'm leaving my tokens in the centralized exchange for now.

P.S. The fact that Trezor does not support most of my tokens shows how early we are in the crypto game, so I guess that is a positive !
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November 01, 2021, 03:02:10 PM
 #15

Have not yet used Metamask but it seems everybody is using it these days. So I guess I would have to use the Metamask Wallet rather than the Trezor Wallet to access all those ERC20/BEP20 tokens ? But then aren't you subject to the dreaded Ethereum gas fees ? What confusion ! I'm leaving my tokens in the centralized exchange for now.
You'd be fine moving bep20 and other supported networks to Metamask except Ethereum. You are better off leaving erc-20 tokens on centralized exchanges if you're more worried about the gas fees fees than having control over your crypto assets.

P.S. The fact that Trezor does not support most of my tokens shows how early we are in the crypto game, so I guess that is a positive !
Yeah I'm thinking they couldn't keep up with the fast pace of the crypto market. They also have to be careful in integrating these new coins into their wallet for security purposes.
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