FortuneJack making 120,000 dollars disappear from my account!

[haidil]

^ I just checked the Fortunejack account but the last time out was on October 29 and I think they don't have an idea on this issue, we should wait and listen to their side too even if OP has proof on his claim. A community should not be one-sided, always listen to both parties before having a conclusion, we all hear that Fotunejack has gained too much reputation and this is my first time hearing a case like this. However, I think OP it is good if you will post this link and your accusation is accusation board on their ANN thread.

Well I agree, this issue should be publicly open between the parties concerned, or maybe it can be resolved between the OP and FortuneJack. Because until now I followed the case that the OP experienced there has been no response in any thread from the FortuneJack account itself. It's true that he's discharged October 29th, so he'll probably have to wait for him to get back online first and find an answer to this problem. However, whether it is true or not, it is clear that there is a large amount of money.

[Chato1977]

I'm 100% honest, and I have proof.

So it is better if you post it with all the proofs you have, otherwise no one will care about your story. Provide your bets history, the chatlog with support, and some other solid stuffs to support your accusation. You can remove this thread to the scam accusation board and edit your main post with the format as suggested previously by other member.

Alright, you think I should do the scam accusation now, or wait for their answer before? I have no problem in doing what you say with all proof. Wouldn't it be wise to wait for their answer before though? I really do not know. Having 120,000 dollars disappear is not fun and I do not know how to proceed, so I'm trying to get some advice from more experienced people.

Give them some time at least another week because there are some issues about FortuneJack in almost similar cases and they acted after being Published here so i think FJ will come out here and address your issue.

If after 1 week and still no clarification from their part and or you are not satisfied then you can create a formal complaint in Scam accusation.

[coin-investor]

Give them some time at least another week because there are some issues about FortuneJack in almost similar cases and they acted after being Published here so i think FJ will come out here and address your issue.

If after 1 week and still no clarification from their part and or you are not satisfied then you can create a formal complaint in Scam accusation.

OP already created a complaint in the scam section, here is the link

https://bitcointalk.org/index.php?topic=5368279.20, since he already has proof and evidence they might as well resolve this issue in the right section and that is the scam accusation, if OP got a satisfying answer he can always lock both threads, this topic is pretty interesting because huge money is at stake.

[24Kt]

Give them some time at least another week because there are some issues about FortuneJack in almost similar cases and they acted after being Published here so i think FJ will come out here and address your issue.

If after 1 week and still no clarification from their part and or you are not satisfied then you can create a formal complaint in Scam accusation.

OP already created a complaint in the scam section, here is the link

https://bitcointalk.org/index.php?topic=5368279.20, since he already has proof and evidence they might as well resolve this issue in the right section and that is the scam accusation, if OP got a satisfying answer he can always lock both threads, this topic is pretty interesting because huge money is at stake.

And we are talking a known reputable casino & sportsbook here. The screenshots he posted are somewhat strong evidence about his allegation. Now, this is interesting as to how the site will respond and resolve this situation. Are they going to ask KYC from the player in order to resolve this situation?

[aioc]

Give them some time at least another week because there are some issues about FortuneJack in almost similar cases and they acted after being Published here so i think FJ will come out here and address your issue.

If after 1 week and still no clarification from their part and or you are not satisfied then you can create a formal complaint in Scam accusation.

OP already created a complaint in the scam section, here is the link

https://bitcointalk.org/index.php?topic=5368279.20, since he already has proof and evidence they might as well resolve this issue in the right section and that is the scam accusation, if OP got a satisfying answer he can always lock both threads, this topic is pretty interesting because huge money is at stake.

And we are talking a known reputable casino & sportsbook here. The screenshots he posted are somewhat strong evidence about his allegation. Now, this is interesting as to how the site will respond and resolve this situation. Are they going to ask KYC from the player in order to resolve this situation?

They might ask of course because it's a huge amount of money, but I admire OP's patience he screenshot all the details he knows what to do and he is aware of the situation if this happens to me I might panic because of the very huge amount involve whatever the response of Fortunejack  it should be acceptable to OP and the community as well and it should be fair for both parties.

[davis196]

Do you have any screenshots of your account,OP?Any valid proof?
If you really have been scammed with 120K dollars,creating a thread in the Scam accusation forum won't be enough.
You should call the police and get a good lawyer.Be prepared to go in court.
Sports betting websites are capable of such behavior.Sometimes winning bets get blocked,because they seem suspicious for the bookie.I'm not advocating on Frotunejack.Let's hear their version of the story.
Why were you betting with XMR?Using a privacy coin like Monero for gambling/sports betting seems weird to me.

[FortuneJack]

Hello dear @moderators,


Kindly asking to close this thread down as there's an ongoing one onto the Scam Accusations category. Having multiple threads in place might mislead the community members as well as there's a chance of splitting up the information that might be indeed crucial for the case we're talking about.



-
Tornike

[AicecreaME]

Hello,
I was really excited when I won a combination of 2 sportsbets in football (PSG-LILLE and some other German match that I forgot). I placed 2 big bets of 20 XMR each on correlated events from these 2 matches (because the system wouldn't let me bet it all on one event, that's because the max win per bet is 100,000 euros equivalent), for a total possible win of approximately 20 times those 2 amounts. And boom, I won! I see on my account 899 XMR. Pretty amazing huh? Not yet.

After a while I see all of a sudden my account at 430 XMR. Whaaaaaaat??? I contact the support she tells me that she sees I placed bets after my win. Not even close. My bet history shows I did not. The reality of the matter is, one of those bets have passed from the winning status to some weird status, neither won or lost, with some orange line besides them (plus some 2 or 3 very small bets of 1 XMR each). Then all of a sudden my bet history disappears. Now I've screen recorded all of my bets as I always do with such amounts. Am I allowed to win or what?

Has anyone has had any problems with this casino before? The chat says they will contact me later. But this is starting to become seriously inconvenient.

Plus I've had a problem before with their live dealer hitting my 20 in blackjack (yes, because they had some issues with their buttons) and they refused to refund me the equivalent of 20,000 dollars because of that. Now I saw they had pretty good Sportsbet promotions so I said why not Sportsbet. But now this is seriously starting to get ridiculous.

It's been 2 weeks since this post was posted. What move did you get from FortuneJack? Were their customer service representatives able to provide you the help that you need to your concern? I have read a scam accusation to them yesterday too but it was a different story with the same ground of lost money. You can post this topic on Scam and Accusations board so that they could look into it and investigate it. If you know it to yourself that you are telling the truth, there's no need to worried about. Just provide all the evidences and proofs you've gathered and include it the next time you will post. Screen recordings, screenshots of history, screenshots of conversation with the cs that you talked to would definitely help.

The amount you've lost is definitely not just small so it's really something to be bothered of. Just continue to communicate with them and if they will neglect your concern, you can escalate it further so that they could learn their lesson.

[peter0425]

It's been 2 weeks since this post was posted. What move did you get from FortuneJack? Were their customer service representatives able to provide you the help that you need to your concern? I have read a scam accusation to them yesterday too but it was a different story with the same ground of lost money. You can post this topic on Scam and Accusations board so that they could look into it and investigate it. If you know it to yourself that you are telling the truth, there's no need to worried about. Just provide all the evidences and proofs you've gathered and include it the next time you will post. Screen recordings, screenshots of history, screenshots of conversation with the cs that you talked to would definitely help.

The amount you've lost is definitely not just small so it's really something to be bothered of. Just continue to communicate with them and if they will neglect your concern, you can escalate it further so that they could learn their lesson.

you should have not Bumped this thread because just post above you FJ posted about the proper thread to tackle this and that is in scam accusation board.

https://bitcointalk.org/index.php?topic=5368279.msg58302543#msg58302543

Asking the MOD to Lock this thread as i believe the issue is already answered by FJ team.