[Coingecko] Webpage not displaying prices correctly

[Hispo]

So I have mailed multiple times Coingecko team about this problem their webpage has when displaying the prices of the cryptocurrencies in my local FIAT (VES/VEF), Venezuela's official currency.

Basically, the prices are broken and are not accurate at all, affecting other wallets and services that use Coingecko as source of the prices in my specific currency.

Any idea how I could point this problem out so they can solve it?

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[bL4nkcode]

You mean this price is incorrect?

https://www.coingecko.com/en/coins/bitcoin/vef

What would be the price then?

If I'm not wrong coingecko just base the VEF/USD price conversion on some service's API then convert the (crypto) BTC/USD price on their end (average price from different exchanges listed on coingecko) and come up the price.

That's why it has different prices due the API they're getting and the average price of crypto on the listed exchanges on coingecko. Now if the API from the VEF conversion is incorrect then probably their source is not reliable.

Edit: I checked this xe.com (first page shows in google) and they show 434k VEF to 1 USD. And that obviously shows that the conversion of coingecko is indeed incorrect. Have you tried contacting their social media accounts, their twitter handle is pretty active. It might help.

[JeromeTash]

A little confusing as many sources show different price variations. And It seems some sites are confusing VEF and VES. I am also not sure which one is which, but here are the alternatives

1. https://coinmarketcap.com/converter shows 1 Bitcoin (BTC) = 265,972 Sovereign Bolivar (VES)
2. https://www.currexy.com/cryptocurrency/converter (shows 1 Bitcoin (BTC) = 245,946.17 Venezuelan Bolívar (VEF)??
3. https://www.coindesk.com/calculator shows 1 Bitcoin (BTC) = 265,979.75 Venezuelan Bolívar (VES)??

[dkbit98]

Any idea how I could point this problem out so they can solve it?

I checked coingecko, coinmarketcap, nomics and livecoinwatch websites that are showing two totally different values:

- Coingecko: 6,175.888 VEF
- CMC: VES 266,168.69
- nomics.com: VEF 13,207.17T
- livecoinwatch.com: 13167181716584372.00

Don't be surprised if some exotic fiat currencies have incorrect price and consider using USD currency instead.
Best thing you could do is to send a feedback to Coingecko and report them your problem, maybe contact them on twitter, telegram or other official channels:
https://support.coingecko.com/help/what-are-the-official-channels-for-coingecko

[Hispo]

For the sake of clarity I shall give some context. My country have gone through an insane inflation in past years which have resulted in one of the highest Bitcoin Volumens in LATAM and also the goverment have had to remove zeroes to our currency multiple times because it made transactions a bit difficult (we have removed 13 zeroes since 2007). The amount of zeroes also affected platforms like Binance P2P because a month ago (before the removal of 6 zeroes), the VES/USD exchange rate was about 4,000,000 VES/USD, so the VES/BTC was too long for some webpages to bear and broke some of them.

Lately, our inflation has move quite slower and after the removal of six figures, I believe it would be reasonable to fix the problem, even though our currency is not the most relevant of the world, some apps like Shildwach Bitcoin Wallet and Trezor use Coingecko as source of prices, affecting them.

For reference: USDT, BUSD and others USD pegged currencies should be about 4,3 VES (which is the correct rate). Coingecko, the last time I checked it showed 0,10 VES/USDT, which does not make sense, so does not the rest of the prices.


Here you can see an example of how the high amount of figures broke the graph showed by Google some months ago before the 6 zeroes removal. The price, nowadays it is correct, since they corrected the problem and considered the removal of the figures.

_______________________________________________________________________________ _______________________________________

You mean this price is incorrect?

https://www.coingecko.com/en/coins/bitcoin/vef

What would be the price then?

If I'm not wrong coingecko just base the VEF/USD price conversion on some service's API then convert the (crypto) BTC/USD price on their end (average price from different exchanges listed on coingecko) and come up the price.

That's why it has different prices due the API they're getting and the average price of crypto on the listed exchanges on coingecko. Now if the API from the VEF conversion is incorrect then probably their source is not reliable.

Edit: I checked this xe.com (first page shows in google) and they show 434k VEF to 1 USD. And that obviously shows that the conversion of coingecko is indeed incorrect. Have you tried contacting their social media accounts, their twitter handle is pretty active. It might help.

The Price should be around 265k VES in case of BTC.

I may try again to reach them out, this time on Twitter, thanks for the suggestion.

A little confusing as many sources show different price variations. And It seems some sites are confusing VEF and VES. I am also not sure which one is which, but here are the alternatives

1. https://coinmarketcap.com/converter shows 1 Bitcoin (BTC) = 265,972 Sovereign Bolivar (VES)
2. https://www.currexy.com/cryptocurrency/converter (shows 1 Bitcoin (BTC) = 245,946.17 Venezuelan Bolívar (VEF)??
3. https://www.coindesk.com/calculator shows 1 Bitcoin (BTC) = 265,979.75 Venezuelan Bolívar (VES)??

Coinmarketcap and Coindesk are accurate in this case, unlike Coingecko.

Any idea how I could point this problem out so they can solve it?

I checked coingecko, coinmarketcap, nomics and livecoinwatch websites that are showing two totally different values:

- Coingecko: 6,175.888 VEF
- CMC: VES 266,168.69
- nomics.com: VEF 13,207.17T
- livecoinwatch.com: 13167181716584372.00

Don't be surprised if some exotic fiat currencies have incorrect price and consider using USD currency instead.
Best thing you could do is to send a feedback to Coingecko and report them your problem, maybe contact them on twitter, telegram or other official channels:
https://support.coingecko.com/help/what-are-the-official-channels-for-coingecko

Coinmarketcap has the correct one in this case.

As I said, I have mailed them three times,  the reply once or twice asking me for details and thanking for the report but they are yet to solve it.

I may try once again if they have an official Telegram, tho....

[dkbit98]

For the sake of clarity I shall give some context. My country have gone through an insane inflation in past years which have resulted in one of the highest Bitcoin Volumens in LATAM and also the goverment have had to remove zeroes to our currency multiple times because it made transactions a bit difficult (we have removed 13 zeroes since 2007).

I heard about that inflation issue on your country and I am interested to follow and study all cases of hyperinflation, because it could happen globally soon, and it must have been terrible to experience it first hand like you guys did.
Not sure where exactly Coingecko and other websites are sourcing your currency from, but they probably have one api source for all fiat currencies.

Coinmarketcap has the correct one in this case.

I don't like coinmarketcap website, they are purchased by binance and they recently had over 3 million email addresses leaked, so I wouldn't create any account there.

[JeromeTash]

As I said, I have mailed them three times,  the reply once or twice asking me for details and thanking for the report but they are yet to solve it.

I may try once again if they have an official Telegram, tho....

I think you should explain to them what happened to your Country's fiat currency, as you did above. The explanation to the source of the problem is plausible. There is no reason they should not rectify it.

Their Official telegram chat is  - https://t.me/coingecko
Reddit - https://www.reddit.com/r/coingecko
Discord Channel - https://discord.gg/EhrkaCH

[Hispo]

For the sake of clarity I shall give some context. My country have gone through an insane inflation in past years which have resulted in one of the highest Bitcoin Volumens in LATAM and also the goverment have had to remove zeroes to our currency multiple times because it made transactions a bit difficult (we have removed 13 zeroes since 2007).

I heard about that inflation issue on your country and I am interested to follow and study all cases of hyperinflation, because it could happen globally soon, and it must have been terrible to experience it first hand like you guys did.
Not sure where exactly Coingecko and other websites are sourcing your currency from, but they probably have one api source for all fiat currencies.

Coinmarketcap has the correct one in this case.

I don't like coinmarketcap website, they are purchased by binance and they recently had over 3 million email addresses leaked, so I wouldn't create any account there.

Yes, inflation here is was/is crazy. Fortunately, it has been slower lately for the consolation of my people among this sea of bad news and injustice.

I hope wherever you live, you never go through anything like this.

Also, too late for me my email was affected by the leak and my spam bin has been receiving a special treat lately.

As I said, I have mailed them three times,  the reply once or twice asking me for details and thanking for the report but they are yet to solve it.

I may try once again if they have an official Telegram, tho....

I think you should explain to them what happened to your Country's fiat currency, as you did above. The explanation to the source of the problem is plausible. There is no reason they should not rectify it.

Their Official telegram chat is  - https://t.me/coingecko
Reddit - https://www.reddit.com/r/coingecko
Discord Channel - https://discord.gg/EhrkaCH

thank you, I will try on Discord and Telegram, if does not work, I guess Ill give up for a while...

[logfiles]

One of the members, @bitmover made an awesome Bitcoin Units converter. It's quite hard to look it up if you are using a search engine but lucky for you. You are in the right place.

The tool shows values of VES only, which seem to be within range.

[bitmover]

So I have mailed multiple times Coingecko team about this problem their webpage has when displaying the prices of the cryptocurrencies in my local FIAT (VES/VEF), Venezuela's official currency.

Basically, the prices are broken and are not accurate at all, affecting other wallets and services that use Coingecko as source of the prices in my specific currency.

Any idea how I could point this problem out so they can solve it?

One of the members, @bitmover made an awesome Bitcoin Units converter. It's quite hard to look it up if you are using a search engine but lucky for you. You are in the right place.

The tool shows values of VES only, which seem to be within range.

I am glad that you pointed out my tool. I hope you are making good use of it.

This tool supports nearly all fiat currencies available.

Hispo, please tell me if you find the values of BTC/VES accurate.

Comparing to those prices, I think those prices from my tool makes sense:

For reference: USDT, BUSD and others USD pegged currencies should be about 4,3 VES (which is the correct rate). Coingecko, the last time I checked it showed 0,10 VES/USDT, which does not make sense, so does not the rest of the prices.

I got 4.40 USD/VES and BTC/VES 276622.13 from https://bitcoindata.science/bitcoin-units-converter.html

[Hispo]

So I have mailed multiple times Coingecko team about this problem their webpage has when displaying the prices of the cryptocurrencies in my local FIAT (VES/VEF), Venezuela's official currency.

Basically, the prices are broken and are not accurate at all, affecting other wallets and services that use Coingecko as source of the prices in my specific currency.

Any idea how I could point this problem out so they can solve it?

One of the members, @bitmover made an awesome Bitcoin Units converter. It's quite hard to look it up if you are using a search engine but lucky for you. You are in the right place.

The tool shows values of VES only, which seem to be within range.

-snip-

Hey, thanks for sharing your project here, I just gave it a look and I liked it.

The VES/USD it is accurate enough, if you want some reference you could check the Twitter account of our national-bank which shares the rates quite often: https://twitter.com/BCV_ORG_VE/status/1456373254826995717

If you manage to find APIS which coincide with those rates, you should be ok! I am not sure if Morningstar's APIS are open.

Also, Allow me to offer some suggestions:

1) If possible, you could add national flags besides the ISO codes of the currencies, it would make the experience a bit more intuitive.
2) Discard VEF and keep VES, when I tried using (the now obsolete) VES, it does not show anything. I assume because the number of digits brokes the process or the APIS are broken.
3) Even though, you may be a Bitcoin Maxi (or not), you could include some top alcoins as method of donation for your webpage, so you could improve your chances or getting some pocket money from generous visitors.

Keep up the good work.  

Also: If you ever need some help to translate your webpage to Spanish, I could help you out.

[bitmover]

Hey, thanks for sharing your project here, I just gave it a look and I liked it.

Thank you!

1) If possible, you could add national flags besides the ISO codes of the currencies, it would make the experience a bit more intuitive.

Done! This is the best I was able to do now. I can't add symbols to a select HTML object, so I added the flag in the description:

2) Discard VEF and keep VES, when I tried using (the now obsolete) VES, it does not show anything. I assume because the number of digits brokes the process or the APIS are broken.

Done!! Thanks for the correction.

3) Even though, you may be a Bitcoin Maxi (or not), you could include some top alcoins as method of donation for your webpage, so you could improve your chances or getting some pocket money from generous visitors.

Can you give me some suggestions? I can think now of ETH, but the fees are incredible high.

I was thinking about adding a BNB address as well, which would allow me to receive many tokens (such as stable coins) with low fees.



I also added a new functionality

Now you can see your local fiat currency by default by adding the parameter "d" to URL

For example:
https://bitcoindata.science/bitcoin-units-converter.html?d=VES will redirect you to VES as default.

[dubst4r]

This site here https://coinish.net/ shows the correct price for VES just change it from USD to VES in the drop-down

[Hispo]

Hey, thanks for sharing your project here, I just gave it a look and I liked it.

Thank you!

1) If possible, you could add national flags besides the ISO codes of the currencies, it would make the experience a bit more intuitive.

Done! This is the best I was able to do now. I can't add symbols to a select HTML object, so I added the flag in the description:

2) Discard VEF and keep VES, when I tried using (the now obsolete) VES, it does not show anything. I assume because the number of digits brokes the process or the APIS are broken.

Done!! Thanks for the correction.

3) Even though, you may be a Bitcoin Maxi (or not), you could include some top alcoins as method of donation for your webpage, so you could improve your chances or getting some pocket money from generous visitors.

Can you give me some suggestions? I can think now of ETH, but the fees are incredible high.

I was thinking about adding a BNB address as well, which would allow me to receive many tokens (such as stable coins) with low fees.



I also added a new functionality

Now you can see your local fiat currency by default by adding the parameter "d" to URL

For example:
https://bitcoindata.science/bitcoin-units-converter.html?d=VES will redirect you to VES as default.

Excellent.

I was going to suggest you to add some adresses of some coins, like Litecoin, Dash, Cardano, etc. But I find your solution to be more effective/practical.

I also liked the other functionalities your webpage has, like the fee calculator.

[JohnBitCo]

This site here https://coinish.net/ shows the correct price for VES just change it from USD to VES in the drop-down

That does not resolve the issue of coingecko as most of the people prefer coingecko to check the prices. You cannot change sites just to see the correct price of a particular currency. Sometimes their values are not correct when you calculate them in your local currency. Perhaps they do not update the fiat currency values in real time.

[Hispo]

This site here https://coinish.net/ shows the correct price for VES just change it from USD to VES in the drop-down

That does not resolve the issue of coingecko as most of the people prefer coingecko to check the prices. You cannot change sites just to see the correct price of a particular currency. Sometimes their values are not correct when you calculate them in your local currency. Perhaps they do not update the fiat currency values in real time.

Exactly, the problem is that Coingecko (big webpage many people uses) is providing wrong information

[examplens]

This site here https://coinish.net/ shows the correct price for VES just change it from USD to VES in the drop-down

That does not resolve the issue of coingecko as most of the people prefer coingecko to check the prices. You cannot change sites just to see the correct price of a particular currency. Sometimes their values are not correct when you calculate them in your local currency. Perhaps they do not update the fiat currency values in real time.

Exactly, the problem is that Coingecko (big webpage many people uses) is providing wrong information

There seems to be only BTC/USD pair doing properly and a few major coins.

I've been struggling with Coingecko for a while. I have a serious will to use them, rather than CMC but it becomes increasingly difficult to bear.
I will not comment on the slowness itself, but they also seem to have a problem with smaller altcoins & exchanges. very often it differs significantly from the actual situation (On CMC is correct, so I don't think it's a problem with exchange API's).

Also, they had very low criteria, practically any service, exchange, the token will be listed there. no matter how bad or even labelled as a scam.

[stomachgrowls]

This site here https://coinish.net/ shows the correct price for VES just change it from USD to VES in the drop-down

That does not resolve the issue of coingecko as most of the people prefer coingecko to check the prices. You cannot change sites just to see the correct price of a particular currency. Sometimes their values are not correct when you calculate them in your local currency. Perhaps they do not update the fiat currency values in real time.

Exactly, the problem is that Coingecko (big webpage many people uses) is providing wrong information

There seems to be only BTC/USD pair doing properly and a few major coins.

I've been struggling with Coingecko for a while. I have a serious will to use them, rather than CMC but it becomes increasingly difficult to bear.
I will not comment on the slowness itself, but they also seem to have a problem with smaller altcoins & exchanges. very often it differs significantly from the actual situation (On CMC is correct, so I don't think it's a problem with exchange API's).

Also, they had very low criteria, practically any service, exchange, the token will be listed there. no matter how bad or even labelled as a scam.

One of the things i do notice  too that you could search up every coin that do exist on the market and if you are trying to find out a certain coin on CMC which you cant found then it could definitely be found on Coingecko.

I had been prefering Coingecko for some features on which CMC doesnt have specially on those conversions and recently i have noticed this
differences too which turns out to be a bit hassle.

Even the pricing on their mobile app price monitor is not really that accurate thats why i do need to double check anytime.

[examplens]

Even the pricing on their mobile app price monitor is not really that accurate thats why i do need to double check anytime.

Yeah, but it is not a solution if we have to use two services for one piece of information.
I mean if I need to go on CMC to confirm did I get the correct info on Gecko, what am I actually doing. just a waste of time.