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Author Topic: Friends.Casino - Industry leading vip program and social network!  (Read 464 times)
Friends.Casino (OP)
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November 09, 2021, 09:43:48 AM
 #1

There are several different types of Bitcoin clients. The most secure are full nodes like Bitcoin Core, which will follow the rules of the network no matter what miners do. Even if every miner decided to create 1000 bitcoins per block, full nodes would stick to the rules and reject those blocks.
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
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November 09, 2021, 12:37:54 PM
 #2

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

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Friends.Casino (OP)
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November 09, 2021, 12:52:21 PM
 #3

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.
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November 09, 2021, 03:14:11 PM
 #4

Welcome to bitcointalk, I just visited your website and look around for a while.
You have Pragmatic Play logo at the bottom of your landing page, but I cant find it under the game list (sort by providers).
Is Pragmatic is still on the plan to be added or you have just removed it but you forget to remove the logo from your landing page?

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

We are allowed to play without KYC, are we allowed to make withdrawal without KYC as I can see on your terms page is that player must verify identity for a successful withdraw?

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November 09, 2021, 08:26:16 PM
 #5

OP I think you should maybe consider adding backlink to your website on that big image in first post, and add some information about license if you have it.
I think that minimum withdrawal could be lower, now it's 20 EUR, and maximum withdrawal amount could be increased, now it's only 2500 EUR.
Question is does players pay any fee for withdrawing Bitcoin, and how much?

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November 09, 2021, 08:59:19 PM
 #6

OP I think you should maybe consider adding backlink to your website on that big image in first post, and add some information about license if you have it.
I think that minimum withdrawal could be lower, now it's 20 EUR, and maximum withdrawal amount could be increased, now it's only 2500 EUR.
Question is does players pay any fee for withdrawing Bitcoin, and how much?

I believe they have gaming license from Seychelles because at the bottom of their landing page, they stated their registration number and their physical address at Mahe, Seychelles. But don't know what license are you looking for here.

Welcome to bitcointalk, I just visited your website and look around for a while.
You have Pragmatic Play logo at the bottom of your landing page, but I cant find it under the game list (sort by providers).
Is Pragmatic is still on the plan to be added or you have just removed it but you forget to remove the logo from your landing page?

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

We are allowed to play without KYC, are we allowed to make withdrawal without KYC as I can see on your terms page is that player must verify identity for a successful withdraw?

This is a good question, right now, they are saying they are not requiring KYC but how about the published terms? Because it clearly stated that they need to verify before you can place a withdrawal. The OP should clarify this, so people are not expecting that they can easily withdraw without submitting anything.
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November 09, 2021, 09:15:53 PM
 #7

Welcome to the forum and I like how you introduce this site here in the forum.
I’m just wondering how much do I need to become VIP? And what’s the basis as a leading site that offers VIP program? Anyway, will still look for more details about this site especially on KYC and the license.
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November 09, 2021, 09:20:27 PM
Last edit: November 09, 2021, 09:56:20 PM by acroman08
 #8

is it possible to register without providing my name and my number? since you said that at the moment we can play without the KYC perhaps at the moment remove the requirement of putting the name and the number when registering an account on your website?

also, do you have a list of countries that are restricted to use your website?

We are allowed to play without KYC, are we allowed to make withdrawal without KYC as I can see on your terms page is that player must verify identity for a successful withdraw?
I am curious about this too.

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November 09, 2021, 09:49:32 PM
 #9

Welcome into this forum Friends.Casino.

A uniquely named kind of casino which is something unusual and i had checked out the site then i dont see something special or something different
aside on those lots of slots games which you could see anywhere.

I love the simplicity of the site when it comes to color integrations which doesnt really hurt on someones eyes unlike on others which
are exaggerated.

I do love also to know about those KYC on withdrawal matter just been said above.

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November 10, 2021, 04:56:05 AM
 #10

Some questions:

- Is the first deposit actually a no-strings-attached bonus? I saw on the site that it is up to 200 EUR of no wagering requirement cash which seems a bit too good to be true.

- Similar thing with the level rewards. The 1%-2% are just cash rewards without any wagering requirements?
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November 10, 2021, 06:00:57 AM
 #11

Some questions:

- Is the first deposit actually a no-strings-attached bonus? I saw on the site that it is up to 200 EUR of no wagering requirement cash which seems a bit too good to be true.

- Similar thing with the level rewards. The 1%-2% are just cash rewards without any wagering requirements?

If this is true then it might lead to abuse, I see a lot of players here who really do abuse good promotions I suggest to make this clear for us and probably set some sort of limitation so people will not going to abuse your promotion. Also I think you should make clear about the KYC and AML policy since it might be a problem if users starts playing on your website and you apply it on your policy.

Anyway, welcome to the BTT forum!

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November 10, 2021, 07:02:03 AM
 #12

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.
Welcome to our humble forum , i just checked the crypto coins you are accepting , is there a way that you may add Ripple(XRP) in that list? because there are still many gamblers like me that uses Ripple mostly than other coins.
Some questions:

- Is the first deposit actually a no-strings-attached bonus? I saw on the site that it is up to 200 EUR of no wagering requirement cash which seems a bit too good to be true.

- Similar thing with the level rewards. The 1%-2% are just cash rewards without any wagering requirements?
Same question here , because it is rarely to find a casino site specially newbies that offers this very generous bonus system .


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November 10, 2021, 07:07:49 AM
 #13

Welcome to the forum.
This looks like a very ambitious project.
Your referral program seems very generous.15EUR per acquired referral is a lot.What are the terms of referral program?I'm sure that the referral will have to deposit money/coins and play for awhile,in order for the affiliate to get any commission.I'm I right?
The amount of games that your casino offers seems pretty impressive.
The "no-wager-bonus" looks very impressive as well.Are you sure that the players won't use your casino only to exploit the bonus system?Bonuses must come with some strings attached and some requirements.
You can't just give without demanding something in return.Otherwise,it sounds too good to be true.
Good luck with this project,OP.


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November 10, 2021, 07:53:22 AM
 #14

If true this has to be the most generous referral/bonus system that I've encountered.

I think that people will be skeptical given that you are essentially saying that you're giving away free money without much recourse.

How are you generating profits from this? Couldn't someone theoretically just create 100 accounts and get the first deposit bonus over and over?

Smiley
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November 10, 2021, 08:08:40 AM
 #15

Some questions:

- Is the first deposit actually a no-strings-attached bonus? I saw on the site that it is up to 200 EUR of no wagering requirement cash which seems a bit too good to be true.

- Similar thing with the level rewards. The 1%-2% are just cash rewards without any wagering requirements?
I read their terms, they treat bonus is bonus funds not an actual money so you can't deposit and withdraw immediately since if you didn't wagered the bonus funds, you can only withdraw your deposit amount. I don't see any specific requirements in able withdraw the bonus funds, probably only winnings made from bonus funds can be withdrawed and the maximum is 5x from the bonus amount.

There're some jurisdictions they blocked and probably the bonus only valid for 24 hours.
1.1 All players can receive bonuses except residents of the United States of America, United Kingdom, Israel, Ukraine, Russia, Belarus, and Poland.

1.3 All bonuses and free spins obtained by players are valid only 24 hours, unless otherwise specified in the bonus terms.

1.4 Bonuses cannot be used simultaneously with any other active offer in your account.

1.5. Any funds assigned to "Bonus Balance" are to be considered as bonus funds.

1.7 All bonuses - purchased, earned or given- are wager free and sticky. Means that any bonus used by player will not have any wagering conditions but the amount of received bonus will be deducted upon withdrawal request or once transferred to the "Real Balance"

1.10 No deposit bonuses have a maximum cash out of 5x the bonus amount, unless otherwise specified. If the bonus winnings go over this limit, the overage will be removed from your balance by casino Administration.

1.11 The maximum winnings that will be paid out resulting from a deposit bonus are x5 of the bonus amount, but no more than 10000 EUR, 10000 USD, 15000 AUD, 52000 BRL, 15000 CAD, 65000 CNY, 7500 GBP, 1000000 JPY, 230000 MXN, 100000 NOK,16000 NZD, 50000 PLN, 90000 SEK, unless otherwise specified. If the bonus winnings go over this limit, the overage will be removed from your balance by casino Administration.

The level rewards they treat similar but the maximum winnings amount are smaller.
Quote
2.2. The maximum win limit resulting from a cash bonus will be x5 of the bonus amount. If your bonus winnings go over this limit, the overage will be removed from your balance by the casino administration

2.3 The maximum win limit resulting from Free Spins will be 50 EUR, 50 USD, 75 AUD, 75 CAD, 80 NZD, 260 BRL, 45 GBP, 5000 JPY, 1150 MXN, 500 NOK, 250 PLN, 450 SEK, 380 CNY. If your bonus winnings go over this limit, the overage will be removed from your balance by the casino administration

How are you generating profits from this? Couldn't someone theoretically just create 100 accounts and get the first deposit bonus over and over?
Multiple accounts aren't allowed

Quote
3.5 Each player can create only one (1) personal user account, and Casino reserves the right to close all multiple Player Accounts that are open, under the same name or connected to the same person. Creating multiple accounts by a player (“Duplicate Accounts”) can lead to termination of the accounts and suspension of all payouts. Any returns, winnings or bonuses which the player has gained or accrued, during such time as the Duplicate Account was active, may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account.

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November 10, 2021, 08:12:27 AM
 #16

Welcome to bitcointal.org. "Good time with Friends" Does sound like friends can play together. I have not registered but sounds too good to be true with that 200EUR. Somebody has to comment on that. The casino is just new and may just be a trial.

If true this has to be the most generous referral/bonus system that I've encountered.

I think that people will be skeptical given that you are essentially saying that you're giving away free money without much recourse.

How are you generating profits from this? Couldn't someone theoretically just create 100 accounts and get the first deposit bonus over and over?

Does sound like a plan already. Talk about how to cheat a casino  Grin No time to waste there, 100 accounts seem a safe bet to win money.

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November 10, 2021, 08:12:58 AM
 #17

Hello Friends Casino team and welcome to Bitcointalk community .

Your Site name is cool but is not attractive from Serious type of gamblers . just now that the word FRIEND having used as casino name , Nice choice  Grin

and also like other says, your site offering a really generous referral program lol.

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November 10, 2021, 08:52:28 AM
 #18

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

At last one casino that are honest about the standard practice that are happening out there with new Crypto casinos. They start with ZERO KYC requirements to build their bankroll and their customer base ... and when they grow big enough.. they ditch that and implement full KYC/AML requirements.

The thing is.. when they are small operators.. they mostly move under the radar of the regulators, but once they grow big enough.. the regulators take notice and they (casinos) have to enforce the KYC requirements.  Roll Eyes

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November 10, 2021, 09:04:00 AM
 #19

If true this has to be the most generous referral/bonus system that I've encountered.

I think that people will be skeptical given that you are essentially saying that you're giving away free money without much recourse.

How are you generating profits from this? Couldn't someone theoretically just create 100 accounts and get the first deposit bonus over and over?

There is no way a new casino can just give away free money without imposing some kind of wager requirement, because their bankroll is going to bleed from abusers otherwise. Most owners don't start rich you know (speaking as dev for some other casino).

There had better be some KYC or anti-multiaccounting requirement imposed soon to stop sock puppets from just claiming the bonus over and over again.

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November 10, 2021, 10:09:37 AM
 #20

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

At last one casino that are honest about the standard practice that are happening out there with new Crypto casinos. They start with ZERO KYC requirements to build their bankroll and their customer base ... and when they grow big enough.. they ditch that and implement full KYC/AML requirements.

The thing is.. when they are small operators.. they mostly move under the radar of the regulators, but once they grow big enough.. the regulators take notice and they (casinos) have to enforce the KYC requirements.  Roll Eyes
This is how marketing strategy work particularly in gambling to gain new and more users except of having free spins/rolls as well.

OP is online, would be better if s/he will answer all the questions and doubts as their kyc/aml page is not working.
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November 10, 2021, 10:19:31 AM
 #21

Cool, another casino up for entertaining the bitcointalkers!!

First of all amazing choice of colors for the banner and your UI as a whole. Mostly it is whitish and bluish, fresh color idk. At least it looks great for my eyes and could be entertaining for longer games. When you play slots and roulette for example, you end staying on the casino for very long time. So yeah, pretty sure this color choice and UI will player a bit.

It seems you guys have all the popular games covered already. The bonus cards which you have is good way to give back the losses to users. Though they are assocaited with the deposit bonus then also they could be great help.

The bonuses are given in euro I see, 300+ euros for the highest level which is amazing. These days players achieve such level way quickly. So they will love it.

For those who are still wondering if the KYC is required or not then read ToS, quoted from the site:

Quote
The player has to provide documents in 48h after requesting the payout, and the merchant will review them in 3 business days.
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November 10, 2021, 10:27:48 AM
 #22

Cool, another casino up for entertaining the bitcointalkers!!


Yeah , just this week alone we have seen several New casinos popping advertising here in bitcointalk , this is a good sign how businesses in gambling world of crypto is increasing and this is also good for the forum.

_______________________________________________________________________________ ____________________________________________________________________


Welcome to this Forum , Hope you'll have good business partnership in Bitcointalk.org gamblers.


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November 10, 2021, 12:39:47 PM
 #23

Although I haven't tried to play on the Friends.Casino gambling site, I find the game more interesting, of course it looks fun, there are some new games that I saw on Friends.Casino, such as: 1001 spins, 20 roosters and lSS 2027, maybe many other games are new to me.

Overall in terms of the game is decent, many types of new games.



This is a bit against me KYC, I rarely do site bets that use KYC ID, the original is mine.

Quote
ID
Copy of a valid photo ID such as a passport, driver’s license or government ID card. This must include scans of the front and back of the cards.
In the absence of a photo-ID, we can accept a copy of a birth certificate. The certificate must have all four corners visible. We will also need a photo of the player holding up their birth certificate, with their face and the front of the certificate clearly visible.


I very often see, users on bitcointalk complain that the account is closed / the kyc process is hampered and so on, for reasons like this I avoid gambling sites that do kyc.

However, I hope that the Friends.Casino site, unlike other gambling sites, continues to serve its customers honestly, friendly, polite and sportsmanship and I hope to have a good trust and reputation in this forum now and in the future.

R


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November 11, 2021, 05:55:40 AM
 #24

Your referral program seems very generous.15EUR per acquired referral is a lot.What are the terms of referral program?I'm sure that the referral will have to deposit money/coins and play for awhile,in order for the affiliate to get any commission.I'm I right?

You are right, in order to receive the 15EUR, your referral needs to make deposit at least 50EUR and the 15EUR you get is considered as bonus balance means that there is other requirements behind this referral bonus. One more important thing about this referral program is that both you and your referral needs to be fully verified.

Full referral program can be read: https://friends.casino/referral-program
Full bonus terms can be read: https://friends.casino/bonus-terms
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November 11, 2021, 07:12:08 AM
 #25

Many users are now interested on your website, I think you should be active here to clear things up some curious possible players might be waiting for your answer. I think the only cons I can see right now is the KYC. I was just curious about the social network, do you have other features rather than just being a gambling site?

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November 11, 2021, 08:40:56 AM
 #26

Many users are now interested on your website, I think you should be active here to clear things up some curious possible players might be waiting for your answer. I think the only cons I can see right now is the KYC. I was just curious about the social network, do you have other features rather than just being a gambling site?
It's not that many are intested to gamble there but it's just all about testing and giving some feedback for them to help improve their casino. It usually go like that and when they take the suggestions carefully and seriously, they'll be the one to benefit from it.

@OP kyc is always what concerns the most whenever there's a new casino that comes out. I like the idea of the casino of being like a social media and a casino at the same time but this isn't a very new feature.

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November 11, 2021, 02:20:08 PM
 #27

Thanks for your patience!

The social network feature will present a full fledged social media experience so people will be able:
-Chat with each other
-Make posts
-Look for friends
-Create groups and invite friends inside
-Make an avatar to profile page and create own nickname

We will also add an Events feature in which players will be able to earn bonuses for playing their favorite games inside their groups.
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November 11, 2021, 09:25:19 PM
 #28

The website design looks great but it would look much better if you move the "Friends News" and "What's new" sections to a separate page dedicated for news and updates. Also, I would like to see an option to hide the "Ask a question" button. It's a bit annoying.

Since you said kyc is not required, is it OK if I register with fake information (particularly the phone number and location)? And will users be notified before you start enforcing it and will they be able to withdraw their money without verification?

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Sterbens
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November 11, 2021, 09:38:19 PM
 #29

Before commenting I tried to visit this casino site, it looks quite bright like I was visiting CoinSaga casino. Unfortunately, entering the KYC section is quite difficult with the requirements imposed. In this case, as stated:
Quote
Newly opened accounts will not be permitted to withdraw funds until basic identification has been verified by one of the following methods:
- Submission of an identity document (ID card, passport, bank statements, utility bills, etc.); or
- Independent third party verification (if available)

Does that mean we can't make withdrawals before the process of our personal data is verified? no wonder because most Curacao licenses definitely put forward some conditions for casino users to complete identity. That means if the user doesn't like to share their data, just look for a casino that offers concessions, and vice versa you can also test this casino by providing your data before gambling.

.
DuelbitsSPORTS
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DoublerHunter
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November 11, 2021, 09:42:26 PM
 #30

Thanks for your patience!

The social network feature will present a full fledged social media experience so people will be able:
-Chat with each other
-Make posts
-Look for friends
-Create groups and invite friends inside
-Make an avatar to profile page and create own nickname

We will also add an Events feature in which players will be able to earn bonuses for playing their favorite games inside their groups.
^ That is great and I saw there is an improvement in your casino. But would you mind if you also include the FAQ which is most gamblers usually do visit first before proceeding on registering an account? One thing that I need to have clarification, making a post that you mean is to make a post on the main page as I have seen there? However, your site is looking good but I have a suggestion if a dark theme is also applicable since all white will irritate my eyes. That is all and good luck, hope there is a promotion these days.
Slow death
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November 12, 2021, 07:48:28 AM
 #31

Congratulations on your casino, it's very nice, I think that in order for you to have a very large number of customers on this forum you will have to eventually (if you haven't) run some signature campaign.

well looking at your TOS I came across a point that will be very problematic:

PAYMENT METHODS
Crypto wallets
Crypto wallets are not verified

it would be nice if you make it clear in the TOS that at no time will you ask that people who deposit using cryptos do KYC or that you make it clear that people who deposit using cryptos will eventually do KYC if your site detects any suspicious activity and that the only ones documents that will be required would be: ID and Proof of Address

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sunsilk
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November 12, 2021, 12:13:57 PM
 #32

Thanks for your patience!

The social network feature will present a full fledged social media experience so people will be able:
-Chat with each other
-Make posts
-Look for friends
-Create groups and invite friends inside
-Make an avatar to profile page and create own nickname

We will also add an Events feature in which players will be able to earn bonuses for playing their favorite games inside their groups.
Then that's interesting.

You're making it like an actual online casino hub if those features will be added. As I've said before that it's not really new because it's not with those features.

But as soon as you've said that it will be full fledged social media then that had changed my thought.

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November 12, 2021, 12:30:01 PM
 #33

The website is having a display error when I'm clicking load more games. There's a lot of display error the further I browser deeper on all the casino feature plus there's only a limited games available on site. I hope you can work on too on  adding more game provider on your casino before you will launch a fully functional social media feature since only few will gonna play on a casino with a limited games offer since there's a lot of big casino out there that trusted and has wide variety of games. You social media function is still useless if only few is using your site. I hope for more games update.

.
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Sirait
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November 12, 2021, 12:56:08 PM
 #34

this site runs very smoothly in my browser, and most importantly I don't have to use a VPN to try to play on this site. 15 EUR per referral is really very tempting, I will try to invite my friends to try to play here.

kotwica666
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November 12, 2021, 12:56:13 PM
 #35

Before commenting I tried to visit this casino site, it looks quite bright like I was visiting CoinSaga casino. Unfortunately, entering the KYC section is quite difficult with the requirements imposed. In this case, as stated:
Quote
Newly opened accounts will not be permitted to withdraw funds until basic identification has been verified by one of the following methods:
- Submission of an identity document (ID card, passport, bank statements, utility bills, etc.); or
- Independent third party verification (if available)

Does that mean we can't make withdrawals before the process of our personal data is verified? no wonder because most Curacao licenses definitely put forward some conditions for casino users to complete identity. That means if the user doesn't like to share their data, just look for a casino that offers concessions, and vice versa you can also test this casino by providing your data before gambling.

Basically the answer to your question is here:

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

However, when we read this answer with understanding, we can conclude that KYC verification is not required to play. However, when it comes to withdraw any winnings, we don't know that.

.
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November 12, 2021, 02:25:42 PM
 #36

Thanks for your patience!

The social network feature will present a full fledged social media experience so people will be able:
-Chat with each other
-Make posts
-Look for friends
-Create groups and invite friends inside
-Make an avatar to profile page and create own nickname

We will also add an Events feature in which players will be able to earn bonuses for playing their favorite games inside their groups.
You may also try to improve the website's loading speed . It seems so slow compare to other gambling websites (e.g. stake, roobet ) especially when accessing other pages of the website.
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November 12, 2021, 04:20:34 PM
 #37

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".
You didn't access their site?. I read their KYC policy but you need to complete KYC when you withdraw and the merchant will review them in 3 business days. So it is true that you don't need KYC to play since it is not stated in their KYC policy that you must complete KYC before you can play. Not in favor with a casino that ask KYC when you request to payout but I did tried gambling in a site where KYC could be implemented when you withdraw and they find it suspicious but not like this that KYC is a must.

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November 12, 2021, 04:43:26 PM
 #38

It would be nice if you would address some of the concerns and questions raised here by other forum members, most especially on the subject of KYC and the no-wagering deposit bonus. You're definitely going to run out of bankroll at an accelerated rate if you do not impose some kind of system to protect your bonus from being gamed on.

Most of the terms on your T&C are extremely vague, that it'll be hard for new users to actually know whether they're being scammed or not.

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November 13, 2021, 10:54:13 AM
 #39

@Friends.Casino, I first want to welcome you to the Bitcointalk forum. I visited your website and the first thing that struck me was the clean design, which I find straightforward and appealing. The only thing I don't like is your logo.



I am assuming that you got this logo from some free stock vector collection since it looks cheap and unprofessional. I think every casino needs a strong brand to compete successfully with strong competition.

I also noticed the vague language in your KYC/AML policy and your Terms and Conditions. Did you copy this from other websites without editing it for your needs? For example, your KYC policy mentions the Curacao license. Do you have one? I couldn't find one on your website.

R


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November 13, 2021, 11:01:34 AM
 #40

I agree with the other comments.

Either they will do some sort of draconian KYC procedure on all users, or the bonus that they are offering is fake.

There is no other feasible way they can go about their business like this. It's just too good to be true if there are no wagering requirements whatsoever on the first deposit bonus...

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November 13, 2021, 01:33:27 PM
 #41

I agree with the other comments.

Either they will do some sort of draconian KYC procedure on all users, or the bonus that they are offering is fake.

There is no other feasible way they can go about their business like this. It's just too good to be true if there are no wagering requirements whatsoever on the first deposit bonus...
Anything that do talks about too good to be true offer or something like that would really be likely to be a scam and they haven't able to clarify anything in related to this one which you could really be having those doubts and hesitance.

Anything that would really shows up something good specially into those offers should really be having that corresponding terms and conditions.

If they wont be setting out anything then its not really sustainable for a business like this and who would really be the one on having this kind of set up?

R


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November 13, 2021, 01:59:46 PM
 #42

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

I consider this a trap for those who do not read this post, on your page it clearly stated
Quote
ID
Copy of a valid photo ID such as a passport, driver’s license or government ID card. This must include scans of the front and back of the cards.
In the absence of a photo-ID, we can accept a copy of a birth certificate. The certificate must have all four corners visible. We will also need a photo of the player holding up their birth certificate, with their face and the front of the certificate clearly visible.

Then you are posting here that you can play without doing KYC, you should decide right away if you will ask for KYC or not, the TOS and FAQ are very important for players you should be clear on All your rules many gets into trouble because of too many changes of the casino's rule.


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November 13, 2021, 08:46:57 PM
 #43

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

I consider this a trap for those who do not read this post, on your page it clearly stated
Quote
ID
Copy of a valid photo ID such as a passport, driver’s license or government ID card. This must include scans of the front and back of the cards.
In the absence of a photo-ID, we can accept a copy of a birth certificate. The certificate must have all four corners visible. We will also need a photo of the player holding up their birth certificate, with their face and the front of the certificate clearly visible.

Then you are posting here that you can play without doing KYC, you should decide right away if you will ask for KYC or not, the TOS and FAQ are very important for players you should be clear on All your rules many gets into trouble because of too many changes of the casino's rule.

I suspect that these KYC and AML documents are not his, but rather that he has simply copied them from other websites or that he picked them up pre-made out of a template. A quick Google search turns up several gambling websites with the same content. It explains why the published content differs from his explanations here. It seems he did not adapt these texts to match the actual terms of his platform.

I consider this to be a serious red flag regarding the legitimacy of this casino.

R


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November 13, 2021, 10:22:04 PM
 #44

Is your site fully working? I was curious about the KYC and AML policy you have, I'm sure not all people are in favor of KYC if they are depositing and playing with cryptocurrency alone. When I open the KYC and AML policy the site says "Page Not Found".

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

I consider this a trap for those who do not read this post, on your page it clearly stated
Quote
ID
Copy of a valid photo ID such as a passport, driver’s license or government ID card. This must include scans of the front and back of the cards.
In the absence of a photo-ID, we can accept a copy of a birth certificate. The certificate must have all four corners visible. We will also need a photo of the player holding up their birth certificate, with their face and the front of the certificate clearly visible.

Then you are posting here that you can play without doing KYC, you should decide right away if you will ask for KYC or not, the TOS and FAQ are very important for players you should be clear on All your rules many gets into trouble because of too many changes of the casino's rule.

I suspect that these KYC and AML documents are not his, but rather that he has simply copied them from other websites or that he picked them up pre-made out of a template. A quick Google search turns up several gambling websites with the same content. It explains why the published content differs from his explanations here. It seems he did not adapt these texts to match the actual terms of his platform.

I consider this to be a serious red flag regarding the legitimacy of this casino.


and the prob up until now, though he was online reading all those posts pertaining to kyc, he has not addressed it yet. so why avoiding this important aspect?
so for those players who don't want to submit kyc, better avoid this casino for now. the op is not answering about this feature as published on their site. submitting vital info is not a joke as you are trusting the site to secure that info of yours.

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November 13, 2021, 10:53:10 PM
 #45



I suspect that these KYC and AML documents are not his, but rather that he has simply copied them from other websites or that he picked them up pre-made out of a template. A quick Google search turns up several gambling websites with the same content. It explains why the published content differs from his explanations here. It seems he did not adapt these texts to match the actual terms of his platform.

I consider this to be a serious red flag regarding the legitimacy of this casino.


It is a big red flag until he fixes this and made clear, we should cease playing here, we always recommend or reminds our friends to always check the TOS of the casino they are playing, in this case, what he is saying is very much different from his TOS, he urged players to break their own rule if this is a copy from other casino's TOP then he must log in to his Cpanel and edit it and he should do it asap.


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November 14, 2021, 01:10:06 AM
Last edit: February 27, 2022, 01:31:00 AM by lienfaye
 #46

I visited your site, simple and clean. The name of your casino seems to me like a place to hangout with friends, encouraging to play with friends, something like that.

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.
We can play without undergoing KYC but we cant withdraw isnt it? Its in your TOS.
 
Quote
5.2 The Casino reserves the right to check your identity prior to processing payouts and to hold withdrawals for the time needed to check your identity. In case you provide false or incomplete Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email.

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November 14, 2021, 01:33:37 AM
 #47

I visited your site, simple and clean. The name of your casino seems to me like a place to hangout with friends, encouraging to play with friends, something like that.

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.
We can play without undergoing KYC but we cant withdraw isnt it? Its in your TOS.
 
Quote
5.2 The Casino reserves the right to check your identity prior to processing payouts and to hold withdrawals for the time needed to check your identity. In case you provide false or incomplete Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email.
I guess they need us to verify our account, which means doing KYC before we withdraw the funds. If that is right, that will not be good for members as some of us does not want to do KYC just to play gambling. Some members do not want to send any document to a third party that we do not know with the right.

Maybe they need to explain more details about the KYC and the TOS to know if they really require KYC from their members. If that so, I do not think that many people will use that site to gamble.

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November 14, 2021, 03:36:08 AM
 #48

Currently you are allowed to play without KYC at the casino. Our policy may change in the future, however for the time being, you may play without KYC.

I consider this a trap for those who do not read this post, on your page it clearly stated
Quote
ID
Copy of a valid photo ID such as a passport, driver’s license or government ID card. This must include scans of the front and back of the cards.
In the absence of a photo-ID, we can accept a copy of a birth certificate. The certificate must have all four corners visible. We will also need a photo of the player holding up their birth certificate, with their face and the front of the certificate clearly visible.

Then you are posting here that you can play without doing KYC, you should decide right away if you will ask for KYC or not, the TOS and FAQ are very important for players you should be clear on All your rules many gets into trouble because of too many changes of the casino's rule.

Yes it sounds like a trap because he said players are allowed to play without KYC but it will be required to pass KYC when it comes to withdrawal. This is why we should always read T&C before deciding to play in any gambling site. Friends casino should be as friendly as possible like its name, I suggest them to remove the KYC requirement for withdrawal. They may reserve the right to ask KYC for special conditions only like what we usually see in most other casinos.
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November 14, 2021, 04:03:39 AM
 #49

please be advised that if you wanted to truly find players here in bitcointalk , best to keeo your activity increase because with so many competitors here ? surely you won't gain enough attention in your style.

had been created this thread almost a week now yet answered twice?

if you cannot even answer little questions here what more in the issues to come from your players?









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November 14, 2021, 04:54:34 AM
 #50

please be advised that if you wanted to truly find players here in bitcointalk , best to keeo your activity increase because with so many competitors here ? surely you won't gain enough attention in your style.

had been created this thread almost a week now yet answered twice?

if you cannot even answer little questions here what more in the issues to come from your players?

The KYC issue is not yet addressed and it's a big concern he is posting that you can play without KYC but on their TOS they ask for KYC, there is a contradiction and the contradiction is on the most important rule before playing in a casino, I cannot play on a casino that has a vague policy especially on a new site that has not to establish it's reputation yet.

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November 14, 2021, 05:47:27 PM
 #51

Friends.Casino's website states that it is owned by New Wave Entertainment co. ltd. with registration number 216201 and physical location at 306 Victoria House, Victoria, Mahe, Seychelles. Google search shows many companies with this name but none that I could find with that address. Could someone please let me know if there is a Seychelles Business Register online where this information can be verified?

R


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November 14, 2021, 09:25:43 PM
 #52

please be advised that if you wanted to truly find players here in bitcointalk , best to keeo your activity increase because with so many competitors here ? surely you won't gain enough attention in your style.

had been created this thread almost a week now yet answered twice?

if you cannot even answer little questions here what more in the issues to come from your players?

The KYC issue is not yet addressed and it's a big concern he is posting that you can play without KYC but on their TOS they ask for KYC, there is a contradiction and the contradiction is on the most important rule before playing in a casino, I cannot play on a casino that has a vague policy especially on a new site that has not to establish it's reputation yet.

In principle, there is no contradiction in his statements and information contained in ToS.
He wrote that KYC is not required to play and that is correct. However, ToS says that KYC may be required. Probably this information is included in there for you to use in case of suspicion of money laundering. However, it would be good if it was clarified.

.
..........
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crzy
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November 14, 2021, 09:53:36 PM
 #53

please be advised that if you wanted to truly find players here in bitcointalk , best to keeo your activity increase because with so many competitors here ? surely you won't gain enough attention in your style.

had been created this thread almost a week now yet answered twice?

if you cannot even answer little questions here what more in the issues to come from your players?
They can’t stand into that competition here if they are not that active, and yeah marketing campaign is the key to succeed just like the other gambling site here, they are one of the best now. This site looks good, and has a potential to rise as well they just need to manage this properly and do some good campaigns.
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November 14, 2021, 10:23:28 PM
 #54

please be advised that if you wanted to truly find players here in bitcointalk , best to keeo your activity increase because with so many competitors here ? surely you won't gain enough attention in your style.

had been created this thread almost a week now yet answered twice?

if you cannot even answer little questions here what more in the issues to come from your players?
They can’t stand into that competition here if they are not that active, and yeah marketing campaign is the key to succeed just like the other gambling site here, they are one of the best now. This site looks good, and has a potential to rise as well they just need to manage this properly and do some good campaigns.

Every business, not only a casino, needs a marketing campaign to be successful.
I don't know if the marketing person at Friends.Casino knows the possibilities offered by Bitcointalk.
This thread was started 5 days ago and we have a weekend. Let's give them a little more time and I'm sure we'll see how they want to promote themselves.

.
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November 14, 2021, 11:16:18 PM
 #55

OP is on a good start getting a copper account and a well-designed announcement, he really knows how to promote here in Bitcointalk but unfortunately, he fails to keep up, after you posted here people are going to review your casino and ask important questions before they start joining and playing, some of the important questions right now are the KYC but it's been 4 days that he failed to show up and answer this question and other important questions.

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November 15, 2021, 12:35:29 PM
 #56

The website design looks great but it would look much better if you move the "Friends News" and "What's new" sections to a separate page dedicated for news and updates. Also, I would like to see an option to hide the "Ask a question" button. It's a bit annoying.

Since you said kyc is not required, is it OK if I register with fake information (particularly the phone number and location)? And will users be notified before you start enforcing it and will they be able to withdraw their money without verification?

What people can see at this moment is not final and I admit it can look a bit weird, however it will be fixed soon.
However there will be no separate page with news etc. according to our design.
Regarding the "Ask question" button - it is a good point, we will consider this in future updates.

As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              
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November 15, 2021, 12:38:44 PM
 #57

Thanks for your patience!

The social network feature will present a full fledged social media experience so people will be able:
-Chat with each other
-Make posts
-Look for friends
-Create groups and invite friends inside
-Make an avatar to profile page and create own nickname

We will also add an Events feature in which players will be able to earn bonuses for playing their favorite games inside their groups.
^ That is great and I saw there is an improvement in your casino. But would you mind if you also include the FAQ which is most gamblers usually do visit first before proceeding on registering an account? One thing that I need to have clarification, making a post that you mean is to make a post on the main page as I have seen there? However, your site is looking good but I have a suggestion if a dark theme is also applicable since all white will irritate my eyes. That is all and good luck, hope there is a promotion these days.

FAQ will be also added in the nearest time. Posts in the center of the main page belong to us and nobody will be able post there.
Every person will be able to see his own posts on his news wall inside the profile.
You can do posts there or inside Groups that you have joined already.
Dark theme is also coming soon.

Thanks for all your interest, we will reply to the other questions in this thread as well.      
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November 15, 2021, 02:45:30 PM
 #58

As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              

I believe this is a bad idea. This will lead to some users having their assets confiscated if they do not wish to go through KYC.

If KYC is mandatory for everyone, then you should require it from the beginning. Before the user makes a mistake and deposits money to your casino. Otherwise, you deceive players into thinking they can play anonymously, but in reality you are preventing them from making withdrawals without providing their personal information.



Thanks for all your interest, we will reply to the other questions in this thread as well.      

Try to combine your replies to a single post. It is not allowed to make multiple posts in a row.

R


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November 15, 2021, 03:54:51 PM
 #59

As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              

I believe this is a bad idea. This will lead to some users having their assets confiscated if they do not wish to go through KYC.

If KYC is mandatory for everyone, then you should require it from the beginning. Before the user makes a mistake and deposits money to your casino. Otherwise, you deceive players into thinking they can play anonymously, but in reality you are preventing them from making withdrawals without providing their personal information.


The same thought came to my mind first. My guess is that such a solution was adopted in order not to scare new players away with the KYC requirement, but surely many of them will feel cheated. To avoid problems, you should either make this requirement for everyone or at least make it very clear to everyone who registers.

.
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November 15, 2021, 04:07:48 PM
 #60



As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              
So KYC is mandatory. You can't say it's not, don't you think people are just depositing and play without any withdrawals?
Just say KYC is needed in order for the player to play and withdraw the account balance.
Pretty good website though, I see it improved.

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November 15, 2021, 04:15:23 PM
 #61



As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              
So KYC is mandatory. You can't say it's not, don't you think people are just depositing and play without any withdrawals?
Just say KYC is needed in order for the player to play and withdraw the account balance.
Pretty good website though, I see it improved.


Therefore, before you register at a casino, you should read the rules very carefully. It is clearly stated in the terms and conditions that KYC is required for withdrawal. The truth is, if someone does not read the rules, he can blame only themselves.

.
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November 15, 2021, 07:55:16 PM
 #62



As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              
So KYC is mandatory. You can't say it's not, don't you think people are just depositing and play without any withdrawals?
Just say KYC is needed in order for the player to play and withdraw the account balance.
Pretty good website though, I see it improved.


Therefore, before you register at a casino, you should read the rules very carefully. It is clearly stated in the terms and conditions that KYC is required for withdrawal. The truth is, if someone does not read the rules, he can blame only themselves.
Reading is a must which it should really be done first before registering or playing on a site on which you do at least know on what are the terms and conditions which you do at least aware and able to avoid on stuck
up your funds just because you hadnt read up that it does require KYC for withdrawal.This is the most non good thing for casinos that exist on this decentralized market is that KYC
is been highly frowned upon and once people do know that they would really be needing this stuff then they would really be losing interest and the fact there are much better options out there.

R


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November 15, 2021, 11:17:48 PM
 #63



As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              
So KYC is mandatory. You can't say it's not, don't you think people are just depositing and play without any withdrawals?
Just say KYC is needed in order for the player to play and withdraw the account balance.
Pretty good website though, I see it improved.

This practice for KYC being mandatory when withdrawing is the norm in this space. There aren't too many casinos who don't verify their customers on withdrawals even if it is all accumulated from faucets.

What I'd be surprised to see is ask for KYC to play. Some casinos ask that but there are plenty that don't. So, there's more choice here but not on the above topic.
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November 16, 2021, 10:31:38 AM
 #64

....

Try to combine your replies to a single post. It is not allowed to make multiple posts in a row.


I see, thanks for the tip.

@Friends.Casino, I first want to welcome you to the Bitcointalk forum. I visited your website and the first thing that struck me was the clean design, which I find straightforward and appealing. The only thing I don't like is your logo.



I am assuming that you got this logo from some free stock vector collection since it looks cheap and unprofessional. I think every casino needs a strong brand to compete successfully with strong competition.

I also noticed the vague language in your KYC/AML policy and your Terms and Conditions. Did you copy this from other websites without editing it for your needs? For example, your KYC policy mentions the Curacao license. Do you have one? I couldn't find one on your website.


We actually quite like our logo. We feel is reflects our light-hearted brand idea very well.


The website is having a display error when I'm clicking load more games. There's a lot of display error the further I browser deeper on all the casino feature plus there's only a limited games available on site. I hope you can work on too on  adding more game provider on your casino before you will launch a fully functional social media feature since only few will gonna play on a casino with a limited games offer since there's a lot of big casino out there that trusted and has wide variety of games. You social media function is still useless if only few is using your site. I hope for more games update.

Not quite sure which error that is - we will investigate.
Regarding limited games - we have 38 working providers (and at least 3 more coming soon) with over 3500 games. That is far from limited.


      
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November 16, 2021, 09:52:12 PM
 #65

Something is definetly off with their casino .   3d day of playing , 3d time I'm encountering problems "bugs" with their slots ,  basically first 2 situations were on a slot where you can do bonus buys ,    the winning amount from the bonus buy wasn't added to my balance , and second situation now literally on another  slot ,  got an 8 $ win on a regular spin ,   they added to my balance only 3 $ .

Something's way off here.
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November 16, 2021, 10:42:24 PM
 #66



As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.                              
So KYC is mandatory. You can't say it's not, don't you think people are just depositing and play without any withdrawals?
Just say KYC is needed in order for the player to play and withdraw the account balance.
Pretty good website though, I see it improved.

This practice for KYC being mandatory when withdrawing is the norm in this space. There aren't too many casinos who don't verify their customers on withdrawals even if it is all accumulated from faucets.

What I'd be surprised to see is ask for KYC to play. Some casinos ask that but there are plenty that don't. So, there's more choice here but not on the above topic.

But there are still casinos which don't require KYC to withdraw like stake or betfury. But maybe they will ask KYC for high rollers, which I am not, so haven't experienced to submit KYC before withdrawal in those casinos.
But here, KYC is mandatory before withdrawal. So players should take note about this if they are willing to submit their info to a relatively new site. I think, this requirement will hinder small time players to play on this site. Because it is not worth sending your vital info if you are just playing small. Where you can easily play on other reputable sites without bothering to send your important document.
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November 16, 2021, 10:47:29 PM
 #67

Quote
As for your other question, KYC is not required for playing and registering, however it is a MUST if you withdraw funds. If you attempt to withdraw without being verified, you will be notified about it.       

Are you not concerned about the implications of this?

This is a big no-no for crypto gambling because people are wary of handing over info to random sites on the other side of the world.

I suggest that if you are concerned that people will abuse the bonus, get rid of it entirely instead of implementing KYC procedures which is frowned upon.

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November 17, 2021, 03:16:14 AM
 #68

Something is definetly off with their casino .   3d day of playing , 3d time I'm encountering problems "bugs" with their slots ,  basically first 2 situations were on a slot where you can do bonus buys ,    the winning amount from the bonus buy wasn't added to my balance , and second situation now literally on another  slot ,  got an 8 $ win on a regular spin ,   they added to my balance only 3 $ .

Something's way off here.

Do you have bets history on your account provided by casino? If no, which provider you were playing? As far as I know, most provider with buy bonus feature has its own bets history. If what you say is true then you can show the bets history and compare it with your balance. The most simple way, you may ask them about your bets log or balance log to check if there is an issue with the game.

.
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November 17, 2021, 06:15:45 AM
 #69

Something is definetly off with their casino .   3d day of playing , 3d time I'm encountering problems "bugs" with their slots ,  basically first 2 situations were on a slot where you can do bonus buys ,    the winning amount from the bonus buy wasn't added to my balance , and second situation now literally on another  slot ,  got an 8 $ win on a regular spin ,   they added to my balance only 3 $ .

Something's way off here.
have you contacted their support about these issues? just a post above also claiming there is an error in their site and OP promised to investigate.

I think what will help them is to Put a Bounty like other casino does in the past about "Finding Bugs"  so it will help their progress to have faster result.


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November 17, 2021, 08:36:13 AM
 #70

Most casinos do not need to KYC when users want to register and play, but some of the casinos require their members to do KYC. We can say that your site requires all members to do KYC, which we do not want to see if applies to your site.

This KYC issue is something that crypto gamblers does not want to apply because we use crypto, which can hide our identity by playing gambling. Although some gambling site requires KYC, we can use other gambling sites which do not require KYC.

But welcome aboard in this forum. I hope you enjoy your time to promote here and hopefully, you can grow your site as you want.



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November 17, 2021, 09:33:34 AM
 #71

Something is definetly off with their casino .   3d day of playing , 3d time I'm encountering problems "bugs" with their slots ,  basically first 2 situations were on a slot where you can do bonus buys ,    the winning amount from the bonus buy wasn't added to my balance , and second situation now literally on another  slot ,  got an 8 $ win on a regular spin ,   they added to my balance only 3 $ .

Something's way off here.
have you contacted their support about these issues? just a post above also claiming there is an error in their site and OP promised to investigate.

I think what will help them is to Put a Bounty like other casino does in the past about "Finding Bugs"  so it will help their progress to have faster result.



I did , first time it happened they said they couldn't find anything wrong ,  I left it at that , thought I didn't simply remember right my balance before buying the bonus ,    second time next day when it happened again ,  I basically had an 10 $ balance , bought an 8 $ bonus that paid around 5 $ , so my balance should  have been 10 $ -3 $   ( -3 $ being the amount lost on the bonus ) ,  but after the bonus ended my balance was something like 3 $ ..  they said they'll contact the gaming provider to see  what's going on . 

 And the 3d time last night   , I was playing a different provider ,    I got an 80x on my bet , 10 cents bet  ,   screen showed 8 $ win ,  to my balance on friends.casino only 3 $ were added .    Contacted them again , they looked into it for about 30 minutes , and said they will contact the game provider aswell..

The 1st game was from Belaltra , the 2nd game that bugged was from Playson  ,    so 2 different providers with the same issue , I kind of doubt it was an error on providers side.
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November 17, 2021, 11:02:18 AM
Last edit: November 17, 2021, 12:07:23 PM by Friends.Casino
 #72

.....
.....

I think what will help them is to Put a Bounty like other casino does in the past about "Finding Bugs"  so it will help their progress to have faster result.


We will take this into consideration in our future site updates.

Something is definetly off with their casino .   3d day of playing , 3d time I'm encountering problems "bugs" with their slots ,  basically first 2 situations were on a slot where you can do bonus buys ,    the winning amount from the bonus buy wasn't added to my balance , and second situation now literally on another  slot ,  got an 8 $ win on a regular spin ,   they added to my balance only 3 $ .

Something's way off here.
have you contacted their support about these issues? just a post above also claiming there is an error in their site and OP promised to investigate.

....


I did , first time it happened they said they couldn't find anything wrong ,  I left it at that , thought I didn't simply remember right my balance before buying the bonus ,    second time next day when it happened again ,  I basically had an 10 $ balance , bought an 8 $ bonus that paid around 5 $ , so my balance should  have been 10 $ -3 $   ( -3 $ being the amount lost on the bonus ) ,  but after the bonus ended my balance was something like 3 $ ..  they said they'll contact the gaming provider to see  what's going on .  

 And the 3d time last night   , I was playing a different provider ,    I got an 80x on my bet , 10 cents bet  ,   screen showed 8 $ win ,  to my balance on friends.casino only 3 $ were added .    Contacted them again , they looked into it for about 30 minutes , and said they will contact the game provider aswell..

The 1st game was from Belaltra , the 2nd game that bugged was from Playson  ,    so 2 different providers with the same issue , I kind of doubt it was an error on providers side.

Please bear with our support team. We will do everything in our power to get to the bottom of this.





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November 17, 2021, 12:56:54 PM
 #73



Please bear with our support team. We will do everything in our power to get to the bottom of this.


Glad that you are addressing all the issues and questions you should fix all these issues right away to make playing in your casino smooth, this is what people are looking for on a new site, to gain their trust, you have a good name in a casino, and with over 350 games that's huge keep doing what you're doing and if you have funds launch a promotional campaign like a signature campaign and you will reach your goal to be on the top Cryptocurrency casino

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November 17, 2021, 09:55:56 PM
 #74

Hello and welcome to the forum,

A beautiful and thoroughly understood design, I see that it has a lot of similarity with other platforms, have you thought about making some kind of special offer or bonus for bitcointalk users? This is to be able to have access to games with little balance, since with this type of incentives it attracts much more potential customers, however you can limit it to avoid abuses of the system.

The games are many, most of them love me because they are slot machines, what innovation do they offer? something that differentiates them from other casinos and who makes a difference?

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..PLAY NOW..
stomachgrowls
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November 17, 2021, 10:31:39 PM
 #75



Please bear with our support team. We will do everything in our power to get to the bottom of this.


Glad that you are addressing all the issues and questions you should fix all these issues right away to make playing in your casino smooth, this is what people are looking for on a new site, to gain their trust, you have a good name in a casino, and with over 350 games that's huge keep doing what you're doing and if you have funds launch a promotional campaign like a signature campaign and you will reach your goal to be on the top Cryptocurrency casino
One of the best or things a must to be done by a new gambling site into this market is that they do know on how to listen on community feedbacks and suggestions on which it could possibly turn out to be a positive thing if they would able to maintain that.

Lots of popular gambling sites back in the past which do start up on something like this.They did continually listen up on communities suggestion
and knows how to resolve complaints and problems and now they become big and one of the most popular.

Starting up wont be simple but this is the most common thing to be done if you are really serious with this business.

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.Duelbits.
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