Disable 2factor Authentication

[shasan]

I have login ID and password also few balance on there. Unfortunately removed google authentication fro the phone. Now unable to login into dogechain.info/ In this case is there any way to remove the authentication code so that I can log into the account of dogechain.info/

[bL4nkcode]

Never used this wallet, but in regards of disabling the 2fa, you have to login first and remove it on the settings.

In case of lost of back up of 2fa secret key, lost phone where the 2fa is installed or accidentally uninstalled the 2fa app (authy or google auth), your only choice is to send a request to the app's developer/team to manually unlock it for you. They will ask some verification that you're the owner of the wallet, maybe through email or any identification thing on the wallet. Now if both options are not available then I can only assume that your access of the wallet is completely lost.

[Charles-Tim]

On google two factor authenticator, you can backup all your 2fa backups in just one QR code, I mean if you enable for many sites to be using it to accessing the sites, the backup for all the sites can just be one instead of one for each, but one for all.

For the backup, click on the 3 dots at the right up corner -> transfer account -> export account -> check the one you want to back up (it is automatically checked for all) -> click next. You will see the single QR code which you can back up.

But never forget google 2fa is close source, I have preferred Aegis for open source 2fa, but you will have to do individual backup instead of all at ones, but the backup can also be in keys.

Do you have such back up, if you have it, you can use it for recovery. If you do not have it, you do not have any option than to contact the wallet support for further assistance.

[noorman0]

I didn't use this, but what I do understand is that this wallet uses email information to create new ones. I'm sure the 2fa recovery method can go through identity verification just like a typical custodial wallet. The question is, isn't there a button like "reset 2fa code" when it's prompted?

[dkbit98]

I have login ID and password also few balance on there. Unfortunately removed google authentication fro the phone. Now unable to login into dogechain.info/ In this case is there any way to remove the authentication code so that I can log into the account of dogechain.info/

Do you have backup code for your google authentication?
Even if you remove 2FA form your phone, you could restore it back again with some other app like aegis that is much better option than google authentication.
I never used this wallet and I wouldn't suggest anyone to use it because it stores all files in the cloud, and there are much better alternatives.

[RickDeckard]

Usually you should always keep the code that is given to you upon setting up a 2FA layer of security in any account. This ensures that you would be able to recover the "time sensitive" codes that were associated with your account if you lost your phone (for example). Without them, it may be a bit tricky for them to trust that you're the original owner of the account (I suppose they could ask you some questions regarding your registration period...). I would recommend you to send a message to their support team, but according to some reddit feedback[1][2][3] (from the same user) they don't seem to be very responsive... I guess it's just better to assume that most likely you won't have access to those coins in a near future...

Lesson learnt: Do make a copy of the codes that are presented to you whenever you set up 2FA!
[1]https://old.reddit.com/r/dogecoin/comments/lchq6g/old_2014_dogechain_account_2fa_fail/glzulbb/
[2]https://old.reddit.com/r/dogecoin/comments/mjwl44/how_to_reset_2fa_to_dogechaininfo/gtcvg42/
[3]https://old.reddit.com/r/dogecoin/comments/q4j1fc/i_would_like_to_remove_2fa_on_my_dogechain_account/hfz6o9m/

[jrrsparkles]

I found an article which says you can even no need the password to get your private keys but I am not sure this will work or not but worth trying if you have considerable amount on it as mentioned in this article.

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To get the wallet backup, you will need to load up Google Chrome and activate the developer tools. Go into the network tab and keep it open. In the main browser window, open up the dogechain.info webpage (Warning: look out for fake impersonators, or your doge will be gone!). Go to login wallet, type in your wallet ID, and anything for the password. Next, go to the network tab, select API and there you will have the encrypted seed that is your wallet.

Once you have the API code, you can try to brute force it, which means that if you have any or small idea of the wallet password, you can find it. After you successfully find the password you will need to import the private key to a wallet of yours choice. You will need to decrypt the wallet using OpenSSL, and after that is done run it through doge core.

[examplens]

I have login ID and password also few balance on there. Unfortunately removed google authentication fro the phone. Now unable to login into dogechain.info/ In this case is there any way to remove the authentication code so that I can log into the account of dogechain.info/

As I remember, dogechain.info never had 2fa using Google authenticator. maybe you were in a bit of a hurry, so you didn't read well. They send me 2FA token on email address
this is what it looks like to me:
"Please enter the two-factor authentication details below.
Check your 2FA device or your email address."

On google two factor authenticator, you can backup all your 2fa backups in just one QR code, I mean if you enable for many sites to be using it to accessing the sites, the backup for all the sites can just be one instead of one for each, but one for all.

For the backup, click on the 3 dots at the right up corner -> transfer account -> export account -> check the one you want to back up (it is automatically checked for all) -> click next. You will see the single QR code which you can back up.

But never forget google 2fa is close source, I have preferred Aegis for open source 2fa, but you will have to do individual backup instead of all at ones, but the backup can also be in keys.

Do you have such back up, if you have it, you can use it for recovery. If you do not have it, you do not have any option than to contact the wallet support for further assistance.

I am not sure are you read what is OP's problem, he is "Unfortunately removed google authentication fro the phone", so any suggestion on how to backup, transfer or "never forget 2fa"... is completely useless. Not sure why you write this here.

[Charles-Tim]

I am not sure are you read what is OP's problem, he is "Unfortunately removed google authentication fro the phone", so any suggestion on how to backup, transfer or "never forget 2fa"... is completely useless. Not sure why you write this here.

I definitely read and understood it. Just in case of next time, to let him know there is a backup for 2fa, or probably he has such backup and never thought of it than just thinking of his deleted 2fa app.

I have never used such wallet before, I am more used to bitcoin wallets. If it can be recovered through email, it will be great for OP to easily use the token received using email to access the wallet.

[hosseinimr93]

As I remember, dogechain.info never had 2fa using Google authenticator

You can enable two-factor authentication.
To do so, you should click "Change account setting".

They send me 2FA token on email address

I just activated 2FA on dogechain.info to see how it works.
Before activation of 2FA, they were sending me a code via email, but now they no longer send me that code and I have to use the code generated by 2FA application.

[examplens]

I just activated 2FA on dogechain.info to see how it works.
Before activation of 2FA, they were sending me a code via email, but now they no longer send me that code and I have to use the code generated by 2FA application.

It's possible. I know that last time I used it there was no option for GA 2fa, maybe a lot of time has passed since then. I can't log in because I forgot my password there, but luckily I saved the private key backup.
Also, thanks to this thread I find some forgotten DOGE coins there.