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Author Topic: Stake.com - Unfair and unethical.  (Read 410 times)
RILWAN
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December 18, 2021, 02:48:00 PM
 #21

When you are a VIP on any casino, you have more privilege than the regular gamblers and if you have a problem, the site will take care of your problem and solve it as soon as possible. Unless you did a cheat on their site, even if you have a badge VIP, they will not let you get your money because of a cheat. But if you tell an honest story to them, I am sure they will help you and solve your case. You can ask on their ANN, send a ticket to them or even PM'ing @OP who manage their thread so they can be aware of your case and check it and solve it.
I will suggest the ops drop a complaint on the main thread to see what exactly are his benefits for having a VIP account and why he is not getting those benefits on the account.
I hope the problem gets solved in the nearest future

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December 18, 2021, 05:50:28 PM
 #22

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.

1 - who closed your account and why was your account closed?

2 - How is it possible to be a VIP member and not know that you have certain benefits?

3 - What do you mean you wasted a lot of time?

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December 18, 2021, 09:59:29 PM
 #23

I don't know what happen to this casino, lately, there is a thread that appreciated stake and having a comparison to bitsler and now, stake again has an issue.
Wrong. He was actually whining and complaining about Bitsler while praising Stake heavily on that thread. He created another thread regarding the same topic very recently.
^ That is what I mean, I smell something revenge from each casino, look at the OP after posting this, and leave the forum, but never mind just my opinion.
I don't understand creating this thread it should be on their ANN thread, then problem solve because we know that the casino mentioned by OP has gained also a reputation here.
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December 18, 2021, 10:20:39 PM
 #24

.....
1 - who closed your account and why was your account closed?

The more important question that should have been answered already. The case he provided is about self-exclusion and we cannot tell if he also asked for the same.

What's clear to me is he's begging for the rewards he believes he's entitled to while the other case was asking for the money he actually deposited. I think there's a huge differenve there.

R


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December 18, 2021, 11:19:46 PM
 #25

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.

I have searched for articles online and found this here https://bitcointalk.org/index.php?topic=5365985

Here, the user has the opportunity to withdraw funds from their account even if the account was closed.

I therefore want to address this in my post and hope the Stake.com administration reads this and provides feedback.

The reason I am addressing this now is that I think about this all the time and I have the right to receive VIP benefits like other users. There is money I have gambled and am entitled to these !!


You did not mention here what is the reason why your account was closed, Stake.com like all the other casinos will look at it on a case to case basis and why in hurry to post it when you can address it via support, have they declined, or do you think they will decline your request, you are accusing them of something that they are not aware of, you're threatening them or bullying them with your post title, talk to them and ask politely about your rewards if they decline then accuse them.


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December 18, 2021, 11:50:08 PM
 #26

Complain this to stake itself if you're trying to help that user. Address of what you've found and discuss it with stake. But do you think that they'll grant you what you're asking for.
Whatever that benefit is from stake, it's earned and you even if you say that you're entitled for it, you've got to earn that.



 

 

 

 

 

 


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December 19, 2021, 12:13:07 AM
 #27

I don't think this thread is created for real reason , because OP literally created this His account to post this thread and then Logged out right after Upping the post .
and up to now never comes back to clarify all of our concerns considering that he has an issue to Stake.com.

So i believe this is not serious matter or he realizes that it is His mistake that makes this situation comes along.

Complain this to stake itself if you're trying to help that user. Address of what you've found and discuss it with stake. But do you think that they'll grant you what you're asking for.
Whatever that benefit is from stake, it's earned and you even if you say that you're entitled for it, you've got to earn that.
No mate he is not trying to help that User on the link instead he is comparing His case as it is also against stake.com.









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December 19, 2021, 04:15:10 AM
 #28

I think that a fairly probable scenario is that the OP intentionally did not use the benefits, because he accumulated them to use them when a satisfactory amount was collected. Unfortunately for him, in the meantime, for some reason, Stake.com closed his account. He knows the account was closed according to the rules, so he can do nothing with it, but now he is trying to get at least the benefits back.

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Reatim
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December 19, 2021, 04:24:37 AM
 #29

Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.

Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.

So, saying he doesn't know about this makes 0 sense.

This situation seems quite strange to me as well. Information about bonuses is always very visible. Perhaps, however, it is about other benefits that the OP did not use.
Either way, this situation must be considered individually by the Administration.
On the other hand, we do not know why his account is inactive.
If he intentionally decline the use of benefits then why he is here trying to Ruin one good gambling site reputation? and also OP seems to be a Newly created account that try to shout out the name of Stake by the reason that we don't really know.


The question is, is it really that he would like to be able to use the remaining bonuses, or if this thread was created just to damage the opinion of Stakes.com
I think the situation would be clearer if the OP would said why his account was blocked.
Do we really believe that he will come back here to clear everything that matters to us?

OP does not even online for the next 2 days after posting this thread , and asking about if he would be using the remaining bonus? that is answerable by NO because he is banned already and the reason is still unanswered .
But i do believe that Stake is in good position to answer this if He will appear again here to answer or follow up what is the score behind His issue.









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happen or be a part of it"

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ralle14
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December 19, 2021, 07:25:28 AM
 #30

I think that a fairly probable scenario is that the OP intentionally did not use the benefits, because he accumulated them to use them when a satisfactory amount was collected. Unfortunately for him, in the meantime, for some reason, Stake.com closed his account. He knows the account was closed according to the rules, so he can do nothing with it, but now he is trying to get at least the benefits back.
I think it's unlikely for OP to not intentionally claim them since the amount you'd get per rank depends on certain factors like gameplay and losses. Then again if his account is self-excluded similar to the post he linked then it's best for him to wait for the duration to finish.

I will suggest the ops drop a complaint on the main thread to see what exactly are his benefits for having a VIP account and why he is not getting those benefits on the account.
OP already did just a few hours after that post he made another on the ANN thread but there's no response though.

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.

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sovie
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December 19, 2021, 08:11:31 AM
 #31

Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.

Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.

So, saying he doesn't know about this makes 0 sense.

This situation seems quite strange to me as well. Information about bonuses is always very visible. Perhaps, however, it is about other benefits that the OP did not use.
Either way, this situation must be considered individually by the Administration.
On the other hand, we do not know why his account is inactive.
If he intentionally decline the use of benefits then why he is here trying to Ruin one good gambling site reputation? and also OP seems to be a Newly created account that try to shout out the name of Stake by the reason that we don't really know.


The question is, is it really that he would like to be able to use the remaining bonuses, or if this thread was created just to damage the opinion of Stakes.com
I think the situation would be clearer if the OP would said why his account was blocked.
Do we really believe that he will come back here to clear everything that matters to us?

OP does not even online for the next 2 days after posting this thread , and asking about if he would be using the remaining bonus? that is answerable by NO because he is banned already and the reason is still unanswered .
But i do believe that Stake is in good position to answer this if He will appear again here to answer or follow up what is the score behind His issue.

If he does not come back to clarify the situation, or at least answer the question why his account was blocked, situation would be clear. It would mean that he did so only to damage Stake.com opinion. We will be just not sure why he did it.

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Slow death
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December 19, 2021, 08:55:59 AM
 #32

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.
Pretty sure it was your fault for not knowing it? I mean I don't think stake is withholding information of their VIP benefits to their users right? I mean that'd probably end up in a loss for them in the long term, and they might as well just remove the VIP benefits in the end.

I have searched for articles online and found this here https://bitcointalk.org/index.php?topic=5365985

Here, the user has the opportunity to withdraw funds from their account even if the account was closed.
The issue was resolved as you can see in the title, I don't think that should even be presented as proof of stake is a bad casino, just calm down and contact their customer support or their thread here and converse properly.


Name: Espen88
Posts: 1
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Date Registered: October 02, 2021, 04:46:48 PM
Last Active: December 17, 2021, 08:32:27 PM

I doubt he'll come back, if he intended to prolong this thread he would be active in this thread from the time he created the thread. the instant he creates a thread and then disappears so he just wanted to destroy the stake.com image

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pieppiep
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December 19, 2021, 09:02:31 AM
 #33

When you are a VIP on any casino, you have more privilege than the regular gamblers and if you have a problem, the site will take care of your problem and solve it as soon as possible. Unless you did a cheat on their site, even if you have a badge VIP, they will not let you get your money because of a cheat. But if you tell an honest story to them, I am sure they will help you and solve your case. You can ask on their ANN, send a ticket to them or even PM'ing @OP who manage their thread so they can be aware of your case and check it and solve it.
I will suggest the ops drop a complaint on the main thread to see what exactly are his benefits for having a VIP account and why he is not getting those benefits on the account.
I hope the problem gets solved in the nearest future
Usually, when a VIP has a problem or complains to the site, the site staff will give more attention to them and solve the problem as soon as possible because that is related to their reputations. And it is not easy to become a VIP on their site so the staff must take care of them carefully.

I guess he will not come back here and clarify the situation Grin

If I have a VIP account on any gambling sites, I will not leave it anyway like @OP but still, try to use it for gambling because becoming VIP is not easy and I am sure there will be a benefit that a VIP will get. So it does not make sense if he does not use his VIP to get that benefits unless he only writes a fake story Grin
bitgov
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December 19, 2021, 09:23:46 AM
 #34

When you are a VIP on any casino, you have more privilege than the regular gamblers and if you have a problem, the site will take care of your problem and solve it as soon as possible. Unless you did a cheat on their site, even if you have a badge VIP, they will not let you get your money because of a cheat. But if you tell an honest story to them, I am sure they will help you and solve your case. You can ask on their ANN, send a ticket to them or even PM'ing @OP who manage their thread so they can be aware of your case and check it and solve it.
I will suggest the ops drop a complaint on the main thread to see what exactly are his benefits for having a VIP account and why he is not getting those benefits on the account.
I hope the problem gets solved in the nearest future
Usually, when a VIP has a problem or complains to the site, the site staff will give more attention to them and solve the problem as soon as possible because that is related to their reputations. And it is not easy to become a VIP on their site so the staff must take care of them carefully.

I guess he will not come back here and clarify the situation Grin

If I have a VIP account on any gambling sites, I will not leave it anyway like @OP but still, try to use it for gambling because becoming VIP is not easy and I am sure there will be a benefit that a VIP will get. So it does not make sense if he does not use his VIP to get that benefits unless he only writes a fake story Grin

What does not make sense to you or what is fake to you? After all, OP wrote that his account was closed: "I had an account (which is closed) on Stake.com".
If his account was closed due to a policy violation, he might not have used all the benefits. He probably knows that he will not get them back, which is why he created this thread in revenge.

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December 19, 2021, 10:31:00 AM
 #35

Did you notice that he did not mention why his account was "blocked" from withdrawals after his account was closed? Stake might have done this, because he abused some kind of exploit and are then not eligible for any proceeds from his gambling.

Also saying that he did not know about the VIP bonuses and privileges are also bullshit. (The Customer Support staff contact you when you level up and they post all your privileges connected to your new level.... and it is displayed under your account under the VIP tab)  Roll Eyes

..Stake.com..   ▄████████████████████████████████████▄
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December 19, 2021, 11:06:26 AM
 #36

Did you notice that he did not mention why his account was "blocked" from withdrawals after his account was closed? Stake might have done this, because he abused some kind of exploit and are then not eligible for any proceeds from his gambling.

Also saying that he did not know about the VIP bonuses and privileges are also bullshit. (The Customer Support staff contact you when you level up and they post all your privileges connected to your new level.... and it is displayed under your account under the VIP tab)  Roll Eyes

It was the first thing I thought about when I read his post. I think it is obvious that Stake.com has blocked his account due to a ToS violation. To get revenge, OP created this thread in the hope that it would damage Stake.com's reputation. I'm sure he won't come back to this thread as its author, but he's definitely watching what's going on here.

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December 19, 2021, 11:45:04 AM
 #37

Did you notice that he did not mention why his account was "blocked" from withdrawals after his account was closed? Stake might have done this, because he abused some kind of exploit and are then not eligible for any proceeds from his gambling.

Also saying that he did not know about the VIP bonuses and privileges are also bullshit. (The Customer Support staff contact you when you level up and they post all your privileges connected to your new level.... and it is displayed under your account under the VIP tab)  Roll Eyes
Some users make this kind of mistake and this has led to the block of the account, sometimes the user requests to close their account, and after that withdrawal request will result in not getting the withdrawal and the account closed.
I will advise further contact with the admin of stake if anything can be done.

██   ██████████████         1xBit.com     |     BENEFIT SEASON          ██████████████  ██
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December 19, 2021, 02:37:50 PM
 #38

-snip
is it possible that OP's account is bought? I mean if support informs the gamblers when they reach the minimum level to have a VIP host, then there is no way OP will not know what benefits he'll get.
and if the account is bought the possible reason why OP's account was closed is that stake.com realized that the account was sold to OP?

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December 19, 2021, 03:08:16 PM
 #39

is it possible that OP's account is bought? I mean if support informs the gamblers when they reach the minimum level to have a VIP host, then there is no way OP will not know what benefits he'll get.
and if the account is bought the possible reason why OP's account was closed is that stake.com realized that the account was sold to OP?

That could be a possible scenario, I am also thinking that maybe OP was contacted by the support team but OP missed out on the notification. It really puzzles me how OP’s account was closed, I hope OP will be able to answer all of our concerns and satisfy our curiosity.

.
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December 19, 2021, 03:33:26 PM
 #40

is it possible that OP's account is bought? I mean if support informs the gamblers when they reach the minimum level to have a VIP host, then there is no way OP will not know what benefits he'll get.
and if the account is bought the possible reason why OP's account was closed is that stake.com realized that the account was sold to OP?

That could be a possible scenario, I am also thinking that maybe OP was contacted by the support team but OP missed out on the notification. It really puzzles me how OP’s account was closed, I hope OP will be able to answer all of our concerns and satisfy our curiosity.

I don't think OP will come back here any time to explain anything to us or answer questions. It seems that this account was only used to create this thread and that is the end of his story. See that since opening that thread, he hasn't logged in even once. It was just his alt account to create this theather.

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