Stake.com - Unfair and unethical.

[Espen88]

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.

I have searched for articles online and found this here https://bitcointalk.org/index.php?topic=5365985

Here, the user has the opportunity to withdraw funds from their account even if the account was closed.

I therefore want to address this in my post and hope the Stake.com administration reads this and provides feedback.

The reason I am addressing this now is that I think about this all the time and I have the right to receive VIP benefits like other users. There is money I have gambled and am entitled to these !!

[DoublerHunter]

^ You can post it there on their ANN thread regarding your problem if you want to address it to their administration or directly send PM to Stunna their forum representative. https://bitcointalk.org/index.php?action=profile;u=81292.
I don't know what happen to this casino, lately, there is a thread that appreciated stake and having a comparison to bitsler and now, stake again has an issue. Have this issue have not solved? I saw the thread has a mark of (SOLVED).

[FatFork]

<cut>
The reason I am addressing this now is that I think about this all the time and I have the right to receive VIP benefits like other users. There is money I have gambled and am entitled to these !!

This is still not the reason why you are addressing this publicly rather than through their customer support. Have you even tried to contact them?

Secondly, as DoublerHunter pointed out, Stake.com has an official thread on this forum. You would have a better chance of getting an answer from their representative there.

[Haunebu]

You cannot blame the site for not doing your research to be honest. I feel that they would help you out though since you clearly wagered a lot on their site over time. Stake usually takes good care of their VIPs based on what I observed.

As some of the posters above mentioned, keep trying to contact their team on their site and their primary thread in this forum.

I don't know what happen to this casino, lately, there is a thread that appreciated stake and having a comparison to bitsler and now, stake again has an issue.

Wrong. He was actually whining and complaining about Bitsler while praising Stake heavily on that thread. He created another thread regarding the same topic very recently.

[bitterguy28]

Recently there was a thread  created comparing Stake and Bistler but obviously the OP is attacking Bistler , then there is another thread that put cases in bistler but answered already by the team and seems like settled already.

Now here it is, a thread against Stake, what is this? a counter attack as the posts all comes from Newbies?
i don't know what's behind this but i believe that both casinos are legit and trustworthy , had been proven for long time here in bitcointalk and even outside the forum.

[Maasdamer]

Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.

Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.

So, saying he doesn't know about this makes 0 sense.

[Wiwo]

I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.

[sovie]

Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.

Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.

So, saying he doesn't know about this makes 0 sense.

This situation seems quite strange to me as well. Information about bonuses is always very visible. Perhaps, however, it is about other benefits that the OP did not use.
Either way, this situation must be considered individually by the Administration.
On the other hand, we do not know why his account is inactive.

[btc78]

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.

Are you sure? because Stake will contact you once you achieved a VIP category or close to that , either In Chat or In Email (I believe though i never achieved being VIP lol) so why does it happen that you don't have idea of your privileges ?
There is something missing in your story mate , better to Dig deeper and let us know what really happens here.

I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.

Stake support is 100% accurate , they can give answer quickly if OP did contact them about this issue instead of addressing here.
there is something  in Intention OP why bring this here directly .

[YinShuiSiYuan]

I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.

Stake support is 100% accurate , they can give answer quickly if OP did contact them about this issue instead of addressing here.
there is something  in Intention OP why bring this here directly .

I think these words are the key to this whole situation:

I had an account (which is closed) on Stake.com

I don't know why OP didn't use VIP bonuses, but I think his post is simply meant to make his case public. Probably the account has been closed for some negative reason and by talking about it publicly he wants to exert pressure on Stake to  despite the blockage, his bonuses will be used anyway.

[Chato1977]

I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.

Stake support is 100% accurate , they can give answer quickly if OP did contact them about this issue instead of addressing here.
there is something  in Intention OP why bring this here directly .

I think these words are the key to this whole situation:

I had an account (which is closed) on Stake.com

I don't know why OP didn't use VIP bonuses, but I think his post is simply meant to make his case public. Probably the account has been closed for some negative reason and by talking about it publicly he wants to exert pressure on Stake to  despite the blockage, his bonuses will be used anyway.

Stake keeps their Name on top of every gambling site together with Primedice , they will never let issues like OP's post to make their name questionable .
I guess there are no constant communication in OP's part towards the support so this happens.

PM Stunna , he will surely address this issue .

[acroman08]

-snip

do the support also inform the gambler about VIP hosting? because if the support only contacts you to give you a bonus for reaching a new VIP it's possible that support never mentioned anything about the VIP hosting(which is what OP mentioned in his post).

-snip

just do what DoublerHunter suggested since stunna does respond to issues being posted on their thread and scam accusation board.

[YinShuiSiYuan]

I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.

Stake support is 100% accurate , they can give answer quickly if OP did contact them about this issue instead of addressing here.
there is something  in Intention OP why bring this here directly .

I think these words are the key to this whole situation:

I had an account (which is closed) on Stake.com

I don't know why OP didn't use VIP bonuses, but I think his post is simply meant to make his case public. Probably the account has been closed for some negative reason and by talking about it publicly he wants to exert pressure on Stake to  despite the blockage, his bonuses will be used anyway.

Stake keeps their Name on top of every gambling site together with Primedice , they will never let issues like OP's post to make their name questionable .
I guess there are no constant communication in OP's part towards the support so this happens.

The fact that OP created this thread definitely shows that there is a communication problem between him and Stake.com.
I'm just saying that we don't know the reason why his account is inactive. If he blocked it himself, then I think there shouldn't be  problem with getting along. However, if it has been blocked for a policy violation, it can be a much more difficult situation.

[Reatim]

Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.

Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.

So, saying he doesn't know about this makes 0 sense.

This situation seems quite strange to me as well. Information about bonuses is always very visible. Perhaps, however, it is about other benefits that the OP did not use.
Either way, this situation must be considered individually by the Administration.
On the other hand, we do not know why his account is inactive.

If he intentionally decline the use of benefits then why he is here trying to Ruin one good gambling site reputation? and also OP seems to be a Newly created account that try to shout out the name of Stake by the reason that we don't really know.

There is a ticket that can be filed as stake support is always there to give answer , and also He can directly PM the Admin here in forum for quick response but instead?  he create this thread and quoting another existing thread about Steak issue, this seems to be strategically delivered and not really an newbie case.

I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.

Then Maybe He missed the chance of directly communicating because he did not mentioned here in His thread .

[panjul07]

-snip

do the support also inform the gambler about VIP hosting? because if the support only contacts you to give you a bonus for reaching a new VIP it's possible that support never mentioned anything about the VIP hosting(which is what OP mentioned in his post).

Yes support will inform you once you are reaching the minimum level to have VIP host.
Based on my experience when I reached Platinum 1 few years ago IIRC, support informed me about who is the assigned VIP host for my account.
I have no idea how OP can claim that he did not receive any VIP host or VIP benefits.
The best option to do by OP is by asking live support to check his account, and support will be able to check the history of the account related to the VIP benefits.

[sovie]

Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.

Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.

So, saying he doesn't know about this makes 0 sense.

This situation seems quite strange to me as well. Information about bonuses is always very visible. Perhaps, however, it is about other benefits that the OP did not use.
Either way, this situation must be considered individually by the Administration.
On the other hand, we do not know why his account is inactive.

If he intentionally decline the use of benefits then why he is here trying to Ruin one good gambling site reputation? and also OP seems to be a Newly created account that try to shout out the name of Stake by the reason that we don't really know.

The question is, is it really that he would like to be able to use the remaining bonuses, or if this thread was created just to damage the opinion of Stakes.com
I think the situation would be clearer if the OP would said why his account was blocked.

[Shamm]

^ You can post it there on their ANN thread regarding your problem if you want to address it to their administration or directly send PM to Stunna their forum representative. https://bitcointalk.org/index.php?action=profile;u=81292.
I don't know what happen to this casino, lately, there is a thread that appreciated stake and having a comparison to bitsler and now, stake again has an issue. Have this issue have not solved? I saw the thread has a mark of (SOLVED).

I am agree with you op is like complaining his/her account in Stake.com and make a thread here in gambling discussion instead of comemnting the ann thread of stakes.com so that the administrator or the owner of that casino must be easy to catch his/her attention.

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.

I have searched for articles online and found this here https://bitcointalk.org/index.php?topic=5365985

Here, the user has the opportunity to withdraw funds from their account even if the account was closed.

I therefore want to address this in my post and hope the Stake.com administration reads this and provides feedback.

The reason I am addressing this now is that I think about this all the time and I have the right to receive VIP benefits like other users. There is money I have gambled and am entitled to these !!

OP try to visit their ann thread so that stake.com casino facilitator will take an action about your complain.

[coin-investor]

Im not a fan of stake but saying he had no clue about VIP benefits is bullshit.

Every time you get a new VIP level the support contacts you via live chat and gives you a bonus.

So, saying he doesn't know about this makes 0 sense.

And I would like to add if you are betting a big amount of money and you spend a lot of time in one casino, you should at least check all the benefits and their VIP rewards, on one casino I'm playing your rank is being displayed along with your profile and there's always a newsletter about VIP rewards, I wonder how these things escaped your attention, anyway I hope the support this issue in a fair manner.

[pieppiep]

When you are a VIP on any casino, you have more privilege than the regular gamblers and if you have a problem, the site will take care of your problem and solve it as soon as possible. Unless you did a cheat on their site, even if you have a badge VIP, they will not let you get your money because of a cheat. But if you tell an honest story to them, I am sure they will help you and solve your case. You can ask on their ANN, send a ticket to them or even PM'ing @OP who manage their thread so they can be aware of your case and check it and solve it.

[Wexnident]

I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.

Pretty sure it was your fault for not knowing it? I mean I don't think stake is withholding information of their VIP benefits to their users right? I mean that'd probably end up in a loss for them in the long term, and they might as well just remove the VIP benefits in the end.

I have searched for articles online and found this here https://bitcointalk.org/index.php?topic=5365985

Here, the user has the opportunity to withdraw funds from their account even if the account was closed.

The issue was resolved as you can see in the title, I don't think that should even be presented as proof of stake is a bad casino, just calm down and contact their customer support or their thread here and converse properly.