Gambling company's responsibility

[Amuls]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

[cabron]

Maybe not.  As long as the casino is paying them the money for the license it's good. The support of the casinos to its customers is perhaps none of their business. I have not seen any discussions about the Curacao license board in forums or on review sites that a casino was slapped on the wrist for scamming. Maybe it's the reason game-protect even got the idea of her business.

[Distinctin]

If they are doing their job they'll monitor the gambling sites to whom they issued a license. However, most complaints nowadays are only done online, only a few of the complainants are filing a case against a gambling site that cheated them, that's why the provider could make the right action as I think that's their main basis, it has to be proven first before they make their own action.

[fortunecrypto]

If there are no complaints brought to their attention I doubt if they are going to take action, in my opinion, the reputation of the casino has more weight than the license it's displaying on their home page, reputation, and the kind of complaints lodged against a casino are the things that will make us decide if we are going to play on that casino.

[AicecreaME]

I think it depends on the agreement on whether the gambling license provider will either monitor them after they already issued them a license or not anymore, as long as they are paying right. I believe some of the things which are not stated on their contract isn't their liability and responsibility anymore, hence, maybe some company just leave the concerns and issues all to the casino themself as they are the ones who are mainly responsible for their customers complaints and feedbacks. Because after all, the services are offered by the casinos, not the provider.

But i think it would still be good if ever there would still be some sort of connection to the license provider and the casino so that they could check if the casino is still worth the chance to offer and renew the license to. Although this decision would lie to the hands of the provider because the situation seems hard itself and would just add another work to attend to.

[TinaK]

If there are no complaints brought to their attention I doubt if they are going to take action, in my opinion, the reputation of the casino has more weight than the license it's displaying on their home page, reputation, and the kind of complaints lodged against a casino are the things that will make us decide if we are going to play on that casino.

I'm not an expert about casino licensing on how it works but maybe this is true if there are no complaints against them the casino regulatory licensing will not take an action to investigate them but if they often heard such fraud happen maybe there will be a revocation of license.

Gambling licenses may do their job silently because that is impossible if they don't take an action as a gambling regulator.

[Oshosondy]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

One thing about life is that even the government do not care about anyone, the reason you will see the poor suffering from bullying. There are many people that are scammed by gambling companies, but no power to take action against them at times. There is an adage that says prevention is better than cure, this is because the cure may not exist or could be costly. It will be good to leave the licensing companies alone, just focus on the sites that are reputable and never use the unrecommended ones.

[Wexnident]

Curacao license is a legal one, and yet also easy to obtain, much so that their license is pretty much branded to have a very weak reputation, and that well, from what I know, a few of it's policies aren't exactly customer friendly. So if you and the casino have a dispute, they won't really do much. It's like yep, they're able to do their job, but it's subpar. It works, but not really the best kind of thing. As for them doing their job, well, they still stand no? Guess that's enough proof to show that at the very least, they show that they are "doing" they're job.

[agustina2]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

The responsibility of choosing legit sites is on our side. Why choose a site that is tagged as unprofessional, untrustworthy, scammers, and do have negative reviews at every side of the forum?

In the beginning, before choosing a site, make sure that a good and deep DYOR is done.

And not because a license from Curacao has been obtained, we can put a trust in that site already that quick especially for new sites.

[harizen]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

We can't take away the fact that even for a licensed gambling site, you can't expect a smooth and better experience while using them. There will be a time that a user will experience the worst experience and as time goes by, the issue will not be solved.

Make sure we are putting our risk on a site that does have a good reputation overall. With or without a license, we can bet that we are somehow treated fairly on that reputable site.

Do they monitor after giving license?

AFAIK, there's no regulatory body that monitors "CRYPTO" gambling sites in general. By issuing a license, it's somehow made that business officially legal but the future actions of that site are not monitored.

[fiulpro]

I do think the online Gambling industry is quite new in the business, therefore such laws, rules, regulations are not really in line. The license authorities already ask them to pay excessive amount of money for various sites and that's what most of them care about plus people don't even file a legal complain against them, Incase of scam or any other accusations, if the Gambling is legal in their country they should file a PIL or FIR for that matters. The government might try and take some actions against them, but it takes time and at the same time it's hard for the person to submit the required documents and supporting evidence on time. Therefore it's not taken too far most of the times. On the forum if they make a post in scam accusations and leave a feedback on the profile, most people will review that.

[Coin_trader]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

Technically, They do audit and inspection before they will give license so they make sure that the casino is following the probably fair guidelines before they gave the license. Its not necessary to to inspect all the Casino frequently since it will cost a lot of resources just to do it. You can report the Casino to them if you find any malicious activity from it. Having a license will cost a lot of money so it will be a waste of money for the operator if they will broke the law. I believe those casino that claiming they have license that doing shady things has fake license.

Only few Casino will fall on the things you are mentioning on this topic.

[rhomelmabini]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

Was having a license for a crypto casino gives as an assurance that they'll not scam their customers or tend to have the best experience? I don't think so, it's more like an upfront face of legality especially if they're new and haven't proven their reputation and even those who proves it there are still cases that it doesn't meet what have agreed upon.

[jrrsparkles]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

I don't think so, they just take money and issue license to the casino so all they need is money and casino should implement the regulations and terms as per the license. And also in thjs online gambling world its quite impossible to do that which is the reason why the players prefer the reputation of the casinos over the license they have.

[Welsh]

Report them to the gambling commission, and they should investigate. The equivalent of the gambling commission might be different in other countries, but in the UK the gambling commission sort of verify things are going as they should. Often its a legal requirement to offer some sort of support in the UK, and they need to make it accessible for everyone. If they aren't like I said report them to the gambling commission, and they'll investigate. The website will either get shut down depending on the severity or have their licenses temporarily suspended until they sort out the issues.

As far as I'm aware the gambling commission does do spot checks randomly, though with the amount of gambling websites registered with them, it would be fairly impossible to do this every couple of months for each site. They likely rely on people like you, and me reporting them.

[Betwrong]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

CMIIW, but I think the main idea of those licenses is to take sorta KYC of gambling site owners.

When you play on an unlicensed platform, you can be scammed in many ways: site disappears with your money; slots and other games are rigged to significantly reduce RTP; you can't withdraw your winnings etc.
If the gambling site owners are anonymous, they can do all those things and get away with it, but if site is licensed they may face legal procedures.

[hello_good_sir]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

The licenses are useless.

It is all about the reputation of the gambling site in question, and the team that is behind the project.

This is because the regulatory authorities in Curacao is simply not going to go to the lengths of helping you get your money back if something does go wrong - they just collect the license fees and that's it.

[Poker Player]

I doubt that the Curaçao authorities monitor anything. They are characterized by few regulations and low taxes and I'm betting something that scarcity of regulation leads to scarcity of subsequent control. Although if a scam was reliably reported, with evidence to the authorities, it seems to me that they would have no choice but to act.

There are also crypto gambling houses that operate directly without a license.

I am not a big fan of regulations but I support the authorities to force online casinos to implement responsible gaming options (and to make sure they work).

[Kyraishi]

Some company give gambling licenses. Curacao company, UK gaming company (UKGC), Danish Gambling Authority etc. Curacao Company licensed some prominent betting sites. Do they monitor after giving license? Now a days a lot of betting sites have  gotten license from Curacao but their support is not up to the mark. Even some betting sites scam with customers. Even this forum we have seen some gambling sites negative review.

No, do not expect a Curacao licensed casino to be "regulated" in the sense that the regulator will help you seek recourse.

That is simply not the case, given their lax regulations.

I think that in order to trust a casino, a license is only a necessary but not sufficient condition. You need to DYOR and of course, never deposit more than you are comfortable losing.

[yazher]

Supports are most likely the worst because most of those companies don't really want to invest in them to help their customers. Just like the Telegram group, some don't have multiple groups in their native language. some gambling customers' service might be worse than that because they are late and most of them took days just to reply to your problems. Thankfully this is not the case on exchanges because they care about the customers more than others.