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Author Topic: HitBTC - Dogecoin withdrawals  (Read 412 times)
dfbtc (OP)
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January 16, 2022, 02:55:39 AM
Last edit: January 16, 2022, 03:10:19 AM by dfbtc
Merited by AB de Royse777 (5)
 #1

I recently deposited 15147 Dogecoins onto HitBTC, At this time 16/01/2022 they are worth $2,767.25, i use Dogecoins for the cheap sending fees and most exchanges use this currency. I was not expecting a price manipulation of $666.00 when i received the dogecoins on the website.
I tried to withdraw my coins back onto another exchange and received this message " Withdrawals for this cryptocurrency are offline. Please refer to the System Monitor page for updates. " . Okay I'm not worried at this point as most exchanges have wallet maintenance from time to time, but then i scrolled through the internet and i see this exchange has been having issues for a very long time with their dogecoin withdrawals
and many many angry customers. You would think they would disable Dogecoin deposits! especially when this has been a problem for what seems a year, so i reach out to them through email i get this message

" Dear Trader,

Thank you for reaching out! We apologize for the temporary inconvenience.

Our routine technical maintenance required us to temporarily shut down DOGE operations on HitBTC.

Currently we do not have an ETA for when the software update is going to be completed. You are welcome to check status of operations on our System Monitor page.

Once the update is over, DOGE operations will be up and running better than before and you will be able to initiate a withdrawal normally.

We appreciate your patience and understanding.

Have a good day!
 
Best regards,
HitBTC Team "

I don't know if they are encourage me to exchange my now worthless coins and pretending to be helpful or if they actually are trying to fix this issue!

All i know is, if i scroll through the internet i see many angry customers and we all get copy and paste emails saying the same thing, and no actual support like, do not exchange your now worthless Dogecoins for other currencies until we solve this issue, our technical department needs lots more training with fixing wallet issues such as " Maybe integrating Dogecoin wallet upgrades " and not providing customers real support and encouraging customers to exchange making customers believe they are pocketing $2000.00 fees.
Anyway i will leave you with another helpful email they sent me.

" Thank you for the follow-up!

We totally understand how frustrating it must be to not be able to withdraw your DOGE for such a long period of time.

Sometimes technical maintenance requires additional effort and time. I am sorry to admit that in this case we need a while longer to complete the work on the DOGE wallet.

We will notify you by email when the DOGE operations are available again. Meanwhile, you are welcome to explore some of the other markets available at HitBTC. We support more than 500 coins and tokens.

Please accept our apologies for the inconvenience. We appreciate your patience and understanding.
--
Best regards, Victor Serrano HitBTC Support Team "

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January 16, 2022, 03:34:46 AM
 #2

If it is not your key, then it is not your coin on blockchain, it is not your key, it is HitBTC's key and doge withdrawal was disabled. I have noticed if a coin is having this issue on some exchanges, the coin price may not be correct. The deposit should have been disabled also (or maybe you are warned not to deposit into the address by HitBTC?), but anything stupid can come up from a centralized body like this type.

All I can say is to try to want to convert it to USDT, I think the value of USDT it will be converted to will be displayed, if not displayed, do not take the risk to convert. If it displayed and it is indicating the actual price you are expecting, then you can trade the doge for USDT and then send it out of the exchange to convert it to any coin of your choice on a reputed exchange you sent it to.

HitBTC is one of the exchanges that is unrecommendable, they usually freeze customer's accounts and also have exorbitant transaction fees which is very high even for altcoins. So far you will still convert back to doge, you can look for exchange that support digibyte and doge, then you can convert to digibyte on HitBTC and then to doge on another exchange you transfer digibyte to. Digibyte fee was still less on the exchange when I was using it, if compared to other altcoins.

I have used HitBTC before until I joined this forum to know how the exchange is not worth it io be used.

Make sure you know the amount it will be converted to in USD and relate it to your doge price before converting it, if HitBTC wants to cheat you, do not convert, you will have no option than to wait until the withdrawal is working good again.

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January 16, 2022, 04:39:46 AM
 #3

Now you have two options.

1) Withdraw your funds by converting your dogecoins into USDT or any other stable coin to Binance and then convert your usdt into dogecoin and withdraw it to your personal wallet.

2) leave your funds to the mercy of the hitbtc and wait until they allow you to withdraw your funds. Which is not good in my opinion.
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January 16, 2022, 05:28:12 AM
 #4

Damn, this exchange still sucks from the first time I saw it. If you are forced to want to withdraw it in another coin, you will lose much less value. They really make a lot of profit from this, forcing users to sell doge on orders they make themselves because users have no other choice.
Doge><Usdt now has low trading volume on hitbtc and the highest buy order is just $0.043 while the current market price is over $0.18.

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January 16, 2022, 10:36:59 AM
 #5

maybe I'm seeing it wrong, but the doge price on hitbtc on all pairs is very high compared to any other exchange, from what I see you will lose money all ways, but at least if you exchange Doge for BTC you will lose one part but you will have a part in your wallet. it's a very sad situation

Damn, this exchange still sucks from the first time I saw it. If you are forced to want to withdraw it in another coin, you will lose much less value. They really make a lot of profit from this, forcing users to sell doge on orders they make themselves because users have no other choice.
Doge><Usdt now has low trading volume on hitbtc and the highest buy order is just $0.043 while the current market price is over $0.18.

if all people took a few minutes to do research before using this exchange I doubt that until today they would continue to exist, they would have gone bankrupt due to lack of customers. unfortunately people don't do research before using these exchanges

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January 17, 2022, 10:51:58 PM
 #6

maybe I'm seeing it wrong, but the doge price on hitbtc on all pairs is very high compared to any other exchange, from what I see you will lose money all ways, but at least if you exchange Doge for BTC you will lose one part but you will have a part in your wallet. it's a very sad situation

Damn, this exchange still sucks from the first time I saw it. If you are forced to want to withdraw it in another coin, you will lose much less value. They really make a lot of profit from this, forcing users to sell doge on orders they make themselves because users have no other choice.
Doge><Usdt now has low trading volume on hitbtc and the highest buy order is just $0.043 while the current market price is over $0.18.

if all people took a few minutes to do research before using this exchange I doubt that until today they would continue to exist, they would have gone bankrupt due to lack of customers. unfortunately people don't do research before using these exchanges

I use them to exchange some tokens listed only there. It has been for a long time. As I remember due to their very high Bitcoin withdrawal fee, I always turned everything into a doge and move it from this exchange. but that was at a time when the value of the Doge was much lower.
as far as I remember many exchanges stopped Doge transactions when the hype started, Binance also at one moment. many never even returned Doge chain, (like Hitbtc) and I tend to believe that they misused users' funds. due to the high value, releasing these funds would cause them losses.

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January 17, 2022, 11:53:21 PM
 #7

I used them before I dont have any problem but when they start requiring KYC compliance, I didn't use that exchange anymore.
That exchange platform has always had wallet maintenance in any blockchain wallet and I didn't expect until now that still their problem and it could be the reason people keep avoiding this exchange.

My question is, is your Dogecoin can be tradeable to other coins like XRP if you care about the fees or directly to Bitcoin.  I so, divert it into the other coin and withdraw it to your wallet.  If you don't have that option, there's nothing you can do is to wait until the withdrawal becomes available.

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January 18, 2022, 11:41:30 AM
 #8

I recently deposited 15147 Dogecoins onto HitBTC, At this time 16/01/2022 they are worth $2,767.25, i use Dogecoins for the cheap sending fees and most exchanges use this currency. I was not expecting a price manipulation of $666.00 when i received the dogecoins on the website. [...]


Out of curiosity and perhaps could be a beneficial knowledge for future reference or other users who stumbled upon this thread, do you mind to give a bit more context? Where's this $666 came from? A deposit fee?

Make sure you know the amount it will be converted to in USD and relate it to your doge price before converting it, if HitBTC wants to cheat you, do not convert, you will have no option than to wait until the withdrawal is working good again.

They are cheating the rate, it's been significantly lower for a while now, as can be seen by comparing to monthly graph I pulled from binance and the image next below. Hitbtc's doge has been below 0.01 since July or so, while binance's barely touched 0.01.



Although if we want to give them benefits of doubt, the rate difference is probably due to other users of their exchange desperately tried to liquidate their doge into other token and move it out of hitbtc at the lowest possible rate because of the said withdrawal issue, thus creating a dump.

maybe I'm seeing it wrong, but the doge price on hitbtc on all pairs is very high compared to any other exchange, [...]

Damn, this exchange still sucks from the first time I saw it. If you are forced to want to withdraw it in another coin, you will lose much less value. They really make a lot of profit from this, forcing users to sell doge on orders they make themselves because users have no other choice.
Doge><Usdt now has low trading volume on hitbtc and the highest buy order is just $0.043 while the current market price is over $0.18.

[...]

Yes, you're seeing it wrong. DOGE/USDT on cmc is averaged $0.1665 as per today, January 18th, while hitbtc's rate is --as noorman0 said, 0.041.





The way I see it, it's a lose-lose situation. dfbtc can either severely cutloss by converting to USDT or XRP or other tokens like others suggested and withdrawn them from hitbtc --and preferably leave them for good-- or wait until doge price worldwide reached the same value as hitbtc, just for the sake of ---crooked-- peace of mind, because this scenario is no different than the cutloss, you still loss the outstanding value you initially had upon depositing, because I don't think they'll open their withdrawal anytime soon. A quick stroll on google shows me they've been having this "issue" for 9 months

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January 19, 2022, 06:40:05 PM
 #9

I have used this exchange many times before and have also encountered many unexpected troubles. I think it's important to know the details of an exchange before using it. Before depositing funds in any other exchange, it is important to know whether the deposit has a deposit and withdraw option in that exchange.

Since you are facing a problem now, there is nothing to do but wait until the withdrawal of this dogecoin is opened and keep the funds in this shit exchange. Because no one would want to sell at such a big loss.

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January 20, 2022, 12:58:06 AM
 #10

after my second time of using the exchange their operation weren't smooth and transparent to me so i stopped using them for trade and anything more, what gets me angry most is their price manipulations.
Few weeks ago, a friend of my called me about this same exchange with 2Fa issues and she having serious funds but they refused her to let in and make withdrawal instead asking her for deposits id's since she started using the exchange till date. She was like how could i be able to get all the requirements.. to cut story short.
she abandoned the exchange with their issues.

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January 20, 2022, 04:51:47 PM
 #11

A long time ago I used HITBTC, just forgot how long. There are fucking fees and limitations of minimum withdrawal. That's the reason I forgot about Hitbtc and never go back there. They are scamming traders directly. Why fucking departs working where withdrawal isn't working. They deserve legal action but who will do it? They could make millions just from Doge, they have consciously suspended Doge withdrawal. I am wondering why OP choose that scan exchange where many reputed exist on the market.

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January 20, 2022, 05:33:17 PM
 #12

Out of curiosity and perhaps could be a beneficial knowledge for future reference or other users who stumbled upon this thread, do you mind to give a bit more context? Where's this $666 came from? A deposit fee?
That's the price gap between hitbtc and other exchanges but according to your screenshot, the gap must be far higher. I myself haven't checked DOIGHE price in hitbtc though but I'm well aware of this issue since the beginning. It started when DOGE got the first pump. After that, they have manipulated this and scammed thousands of its clients in a way that no one even complain about the valid cases to anyone. This update shit doesn't take more than a few days but they are still refusing to fix it which clears the issue that they are actually scamming people by forcing them to sell the DOGHE with lower price.

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January 20, 2022, 07:58:48 PM
 #13

HitBTC is a "no go" for me. I can't recount how many times my account with HitBTC has been hacked. The fortunate thing is that I didn't store any funds there.

If you recover your funds, then you have to be really thankful.

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January 21, 2022, 02:32:10 AM
 #14

how about exchanging doge to another coin like usdt and withdraw usdt ? if they allow trading
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January 22, 2022, 03:32:07 AM
 #15

how about exchanging doge to another coin like usdt and withdraw usdt ? if they allow trading

If you read the entire thread --which just one page-- you'll understand that this although this option is most possible to take, it came at a very high cost because the rate hitbtc put for doge/usdt is way lower than other exchange, which also far lower than the initial value of money he deposited on that exchange

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January 22, 2022, 06:56:13 AM
 #16

how about exchanging doge to another coin like usdt and withdraw usdt ? if they allow trading

They have kept trading open so you can exchange dogecoin without any problem. But the most surprising thing here is that the rate on hitbtc is several times lower than the market price of dogecoin. This is a totally trap set by the hitbtc team for their customers, and the OP has fallen into that trap and now has no choice but to incur huge losses.


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January 22, 2022, 06:32:06 PM
 #17

I recently deposited 15147 Dogecoins onto HitBTC, At this time 16/01/2022 they are worth $2,767.25, i use Dogecoins for the cheap sending fees and most exchanges use this currency. I was not expecting a price manipulation of $666.00 when i received the dogecoins on the website.

First of all, sorry for your loss. What would happen if the price of the coin increase instead of decrease? I do not think you would blame for increasing the price. Now regarding the update, I do not think you are not new on the internet. So, you should not forget that this site also may require few maintenance.

I am not promoting the site or I am not taking part of the site. I am just providing my opinion.

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January 28, 2022, 04:57:09 PM
 #18

First of all, sorry for your loss. What would happen if the price of the coin increase instead of decrease? I do not think you would blame for increasing the price. Now regarding the update, I do not think you are not new on the internet. So, you should not forget that this site also may require few maintenance.

I am not promoting the site or I am not taking part of the site. I am just providing my opinion.

And What if an exchanger claims that they doing wallet maintenance for a year now? would you believe that? I was thinking why HitBTC has the lowest trading price of Doge? Somehow I forget that. I am happy that I didn't fall for that. This is a Scam. They accept deposits from others and have the Doge on their wallet. And forcing their users to sell their Doge at $0.043. I would like to ask you please read the whole thread and posts which is 1 page.
You will understand what's going on. I don't know if HitBTC uses Bitcointalk or they have an ANN. If it exists and OP Creates a Flag, I guess a lot of DT will support his flag.

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January 28, 2022, 05:09:47 PM
Merited by holydarkness (2)
 #19

how about exchanging doge to another coin like usdt and withdraw usdt ? if they allow trading

They have kept trading open so you can exchange dogecoin without any problem. But the most surprising thing here is that the rate on hitbtc is several times lower than the market price of dogecoin. This is a totally trap set by the hitbtc team for their customers, and the OP has fallen into that trap and now has no choice but to incur huge losses.



This issue of Hitbtc to withdrawal of $DOGE start since last year and I'm surprised that they still didn't fixed the problem. One thing I doubt about this accusation is how the heck OP will deposit huge amount of Dogecoin to Hitbtc without checking the price of the order book. There's a lot of top tier exchange like Binance and Kucoin that accepts $DOGE with the updated price yet he still deposit on Hitbtc with lower rate.

Coincidence? OFC Not.

OP bought cheap $DOGE  to hitbtc and he is using this scam accusation to push Hitbtc to release his $DOGE(as if hitbtc will read here) that he bought cheap. He is just trying to make a quick profit by selling it on other exchange.

Check reference on how long does Hitbtc have problem on DOGE withdrawal: https://www.reddit.com/r/hitbtc/comments/q7fh0d/doge_withdrawal/

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January 28, 2022, 08:03:17 PM
 #20

And forcing their users to sell their Doge at $0.043
I have gone to coinmarketcap and I have seen that the price of dogecoin on the  HitBTC is less than 30% of the real (current) price. It is something like a stupid rate which usually shown bogus site like yobit.

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