-snip- Should I provide the blockchain network link that was given to me by Genesis Mining
That will certainly reduce the number of possible cause of the issue but will reduce your privacy a bit since everyone will be able to link the transaction to your bitcointalk account.
If privacy isn't a concern, you can share the TXID here.
If you don't want to, at least tell which "
blockchain network" are you talking about since there are couple of "
bitcoins" out there that don't belong to the Bitcoin network.
In other words, in the "
blockchain network", is it showing Bitcoin, Bitcoin Cash or other Bitcoin "
insert-name-here"?
if it's not "
Bitcoin", then Electrum won't be able to access the funds since it's a Bitcoin-only wallet.
If it's blockchain.com, it's not the "network" of anything, it's just a 'blockchain explorer' which has a database fetched from various cryptocurrencies' blockchains.