What are the most important features of an online crypto casino?

[traderethereum]

When it comes to cryptocurrency, I believe that the biggest cryptos take a long time to confirm a payment, which does not imply that it is instant,

Bitcoin and ethereum takes time but it's not really that long to wait until they get a confirmation. There are those casinos that have a good feature with crypto deposits and they're good with 0 confirmation and they're already allowing you to use that deposit while it's not yet being confirmed.

Yes, there are platforms which gives instant deposit getting visible on the balance and the same allows the user to spend it even before the confirmation of the transaction. This is good, but the same doesn't look like a needed one. Because who expect an instant deposit is a user who is in the losing streak. Maybe if he gets little break, he might get out gambling for some time and controls the emotions of spending to recover the loss immediately. So, I expect gambling platforms to have some particular time set on deposit than reflecting the balance instantly.

Losing streak or not, that feature is good for those who don't have much patience. When you've deposited and don't want to wait for confirmation then you better look for that casino where you can instantly play after the deposit.
Well, it's not about getting a break or so. What's important to the casino is that they're making their customers enjoy and the most important, deposit.

We've seen those instant deposits wayback but casinos now are requiring at least 1 confirmation before it would credit out on the gambling account because there are situations which these instant deposits been used
for double spending which means thats a total loss for the gambling site which they had made out such changes which i do see for it to be just fair and right.Yeah most gamblers are impatient
whenever they do make out deposits they do tend to play right away which isnt always the case.

Waiting for 1 confirmation does not take too long but as the previous reply above us, we can use the funds directly before the transaction process is finished so that helps us to play directly even if the transaction is not yet completed.
I often wait until the fund's credit is on my account and can be patient for a while because I am not in a hurry to play gambling.
Besides that, we can browse the games to find what we want so when the process is completed, we can directly play the games.

[1715242002]

1715242002

[Mauser]

Looking at the many answers again from the pool it seems that more than 50% want a good customer support that resolves complaints quickly. Didn't expect that number to be so high. It's not a bad thing, everybody wants that his complaints get addressed quicky and a quick access to ehe customer support team. I just thought that people find quick payouts and large bonuses more important. I know from experience that waiting days for an answer from the support team can be frustrating, but having a big support team on standby 24/7 is also expensive. The money saved for paying wages for the support staff could be handed out to the gamblers through new bonuses. I guess it's a tradeoff for the casinos owners between employees and bonuses and promotions.

[AicecreaME]

Looking at the many answers again from the pool it seems that more than 50% want a good customer support that resolves complaints quickly. Didn't expect that number to be so high. It's not a bad thing, everybody wants that his complaints get addressed quicky and a quick access to ehe customer support team. I just thought that people find quick payouts and large bonuses more important. I know from experience that waiting days for an answer from the support team can be frustrating, but having a big support team on standby 24/7 is also expensive. The money saved for paying wages for the support staff could be handed out to the gamblers through new bonuses. I guess it's a tradeoff for the casinos owners between employees and bonuses and promotions.

Good customer support means a very good gambling site, in my opinion. We're talking about money here, especially those gamblers that deposit big amount of fiat worth of cryptocurrency, therefore if they experience some problems in a certain gambling sites, customer support is their only choice to ask some help regarding about the problem. Without good customer support while experiencing a big problem, for example is withdrawing your profit (a big amount), that would be a total anxiety attack that wouldn't let me sleep at night until resolved.

There's a lot of issues in some gambling sites that prevents their players once they are withdrawing their money, yet the customer support is not even helping them, I guess many of us got the trauma in that kind of scenario that's why we seek for a superb customer support.

[laurenB7742]

Looking at the many answers again from the pool it seems that more than 50% want a good customer support that resolves complaints quickly. Didn't expect that number to be so high. It's not a bad thing, everybody wants that his complaints get addressed quicky and a quick access to ehe customer support team. I just thought that people find quick payouts and large bonuses more important. I know from experience that waiting days for an answer from the support team can be frustrating, but having a big support team on standby 24/7 is also expensive. The money saved for paying wages for the support staff could be handed out to the gamblers through new bonuses. I guess it's a tradeoff for the casinos owners between employees and bonuses and promotions.

Good customer support means a very good gambling site, in my opinion. We're talking about money here, especially those gamblers that deposit big amount of fiat worth of cryptocurrency, therefore if they experience some problems in a certain gambling sites, customer support is their only choice to ask some help regarding about the problem. Without good customer support while experiencing a big problem, for example is withdrawing your profit (a big amount), that would be a total anxiety attack that wouldn't let me sleep at night until resolved.
There's a lot of issues in some gambling sites that prevents their players once they are withdrawing their money, yet the customer support is not even helping them, I guess many of us got the trauma in that kind of scenario that's why we seek for a superb customer support.

Yes, I agree with you, there is no comfort in playing without the fastest customer service team,
Because in the case of gambling we often have to get into trouble and contact support for help. With good customer support I also need comfort view system UI components.
I quit gambling on many websites because their looks are too bright which is not comfortable with my eyes. If you keep rolling continuously, it becomes a headache to stare at the extra light. So, I really like deem color comfort view UI components.

[STT]

The overall answer would  be integrity I think, its not one thing.  The closest poll answer there would be security I guess but also how the site is handling any general hitches or problems players might have which is more detailed and complex then just 1 thing.   Generally the oldest sites will have the most experience in this category but its possible for a well prepared and knowledgable new site to make inroads also though I think it takes time to develop this mutual trust, I believe this is the most important element to operations.

[batang_bitcoin]

I think the most important thing is the safety of the money we play. However, for me, fun is also very important, so the nice design and speed of the casino are what I really pay attention to. If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

That's about security and the KYC thing. Many have already said that they're against the KYC policy of any casino and if they're being asked for it, they're going to follow just to take what's left on their accounts.
And after getting their money ready for withdrawal, they're going to leave that account even it's KYC passed, it doesn't matter because what matters to them is that they got their money.

[Oshosondy]

Waiting for 1 confirmation does not take too long but as the previous reply above us, we can use the funds directly before the transaction process is finished so that helps us to play directly even if the transaction is not yet completed.

I haven't noticed this before, I only stake matches only when my transaction is completed already, I will look into this to see if it is true or not, but this will differ from one gambling site to another.

If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

What I have noticed about gambling sites and other sites that are not gambling sites but needs customers which will help them to gain more revenue, registration is the easiest to do about the sites, even scammers make registration on their fake and malicious sites to be easy 

[Quidat]

When it comes to cryptocurrency, I believe that the biggest cryptos take a long time to confirm a payment, which does not imply that it is instant,

Bitcoin and ethereum takes time but it's not really that long to wait until they get a confirmation. There are those casinos that have a good feature with crypto deposits and they're good with 0 confirmation and they're already allowing you to use that deposit while it's not yet being confirmed.

Yes, there are platforms which gives instant deposit getting visible on the balance and the same allows the user to spend it even before the confirmation of the transaction. This is good, but the same doesn't look like a needed one. Because who expect an instant deposit is a user who is in the losing streak. Maybe if he gets little break, he might get out gambling for some time and controls the emotions of spending to recover the loss immediately. So, I expect gambling platforms to have some particular time set on deposit than reflecting the balance instantly.

Losing streak or not, that feature is good for those who don't have much patience. When you've deposited and don't want to wait for confirmation then you better look for that casino where you can instantly play after the deposit.
Well, it's not about getting a break or so. What's important to the casino is that they're making their customers enjoy and the most important, deposit.

We've seen those instant deposits wayback but casinos now are requiring at least 1 confirmation before it would credit out on the gambling account because there are situations which these instant deposits been used
for double spending which means thats a total loss for the gambling site which they had made out such changes which i do see for it to be just fair and right.Yeah most gamblers are impatient
whenever they do make out deposits they do tend to play right away which isnt always the case.

Waiting for 1 confirmation does not take too long but as the previous reply above us, we can use the funds directly before the transaction process is finished so that helps us to play directly even if the transaction is not yet completed.
I often wait until the fund's credit is on my account and can be patient for a while because I am not in a hurry to play gambling.
Besides that, we can browse the games to find what we want so when the process is completed, we can directly play the games.

Confirmation times would really vary on how much transactions on a specific block is enclosed to it.So there's no fixed time on when or how long 1 confirmation would be done neither 1-2 mins or
or even more which waiting time could neither be long or short time basing on the network condition or time.So if you are a type of person who is really that impatient and too hot
to play gambling then this transaction or deposit time or duration would really be a big problem of yours.

[decodx]

Waiting for 1 confirmation does not take too long but as the previous reply above us, we can use the funds directly before the transaction process is finished so that helps us to play directly even if the transaction is not yet completed.

I haven't noticed this before, I only stake matches only when my transaction is completed already, I will look into this to see if it is true or not, but this will differ from one gambling site to another.

Yes, it does vary from casino to casino. Not all casinos allow "zero confirmation" deposits.

If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

What I have noticed about gambling sites and other sites that are not gambling sites but needs customers which will help them to gain more revenue, registration is the easiest to do about the sites, even scammers make registration on their fake and malicious sites to be easy 

No, it isn't always the case. Some casinos have very complicated registration processes. Some casinos, for example, require a KYC procedure immediately upon registration, while others do not even require an email confirmation.

[dothebeats]

I chose payout speed simply because these is usually what's lacking with most platforms nowadays. They tend to gravitate towards manual payout which I'm not a huge fan of. While I understand that some casinos find this very effective in ensuring that there aren't any payouts missed, it does affect the speed (and sometimes, efficiency) of the payout which is IMO not ideal at all. Next thing perhaps would be customer service. It's one aspect that most gambling platforms are weak at, and any improvement is very much welcome in this area.

[tabas]

Losing streak or not, that feature is good for those who don't have much patience. When you've deposited and don't want to wait for confirmation then you better look for that casino where you can instantly play after the deposit.
Well, it's not about getting a break or so. What's important to the casino is that they're making their customers enjoy and the most important, deposit.

We've seen those instant deposits wayback but casinos now are requiring at least 1 confirmation before it would credit out on the gambling account because there are situations which these instant deposits been used
for double spending which means thats a total loss for the gambling site which they had made out such changes which i do see for it to be just fair and right.Yeah most gamblers are impatient
whenever they do make out deposits they do tend to play right away which isnt always the case.

That's right there's a possibility that a customer might double spend it. But some still have that rule and they know what they're doing. I think they have basis for that rule and they know what they're doing.
Once a casino has seen that it's being abused, well, they can go on and follow the other casinos that have this rule of 1 deposit confirmation is required.

[Ryker1]

I think the most important thing is the safety of the money we play. However, for me, fun is also very important, so the nice design and speed of the casino are what I really pay attention to. If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

That's about security and the KYC thing. Many have already said that they're against the KYC policy of any casino and if they're being asked for it, they're going to follow just to take what's left on their accounts.
And after getting their money ready for withdrawal, they're going to leave that account even it's KYC passed, it doesn't matter because what matters to them is that they got their money.

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

[Mauser]

Good customer support means a very good gambling site, in my opinion. We're talking about money here, especially those gamblers that deposit big amount of fiat worth of cryptocurrency, therefore if they experience some problems in a certain gambling sites, customer support is their only choice to ask some help regarding about the problem. Without good customer support while experiencing a big problem, for example is withdrawing your profit (a big amount), that would be a total anxiety attack that wouldn't let me sleep at night until resolved.

There's a lot of issues in some gambling sites that prevents their players once they are withdrawing their money, yet the customer support is not even helping them, I guess many of us got the trauma in that kind of scenario that's why we seek for a superb customer support.

You are probably right, I was looking at the things more from my own point of view than through the eyes of the average gambler. My gambling budget is on the lower end compared to most gamblers here I would assume, that is why deposit bonuses are so lucrative for me.  I am still trying to build up a nice bankroll for Poker and other Casino games. So switching to another casino to take advantage of a new deposit bonus can make a big difference for me. But the whale gamblers here already have a big bankroll and probably don't need so much new promotions, for them customer support is much more important. It is good we have a forum here were gamblers write about their bad experiences with customers support, then others don't have the same fate. And it will also increase the pressure on casinos to improve their customer support team.

[Oshosondy]

No, it isn't always the case. Some casinos have very complicated registration processes. Some casinos, for example, require a KYC procedure immediately upon registration, while others do not even require an email confirmation.

Oh! I have just understood what is meant as easy and hard registration process. I remembered when I registered at bet365 many years ago, I was to provide kyc and I provided it, all did not take more than 10 to 15 minutes, I have not seen kyc as stressful but that is true that a gambling site that requires only email is easy for registration than the ones that will demand for kyc, some people might even have difficulty while providing the site their kyc, some will even be rejected or addictional kyc might be demanded for.

[Silberman]

I think the most important thing is the safety of the money we play. However, for me, fun is also very important, so the nice design and speed of the casino are what I really pay attention to. If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

That's about security and the KYC thing. Many have already said that they're against the KYC policy of any casino and if they're being asked for it, they're going to follow just to take what's left on their accounts.
And after getting their money ready for withdrawal, they're going to leave that account even it's KYC passed, it doesn't matter because what matters to them is that they got their money.

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

I understand that many people do not care about going through KYC procedures, however it is important to understand the posture of those that do not like it, bitcoin has always been about freedom and the ability to create a wallet by just installing a piece of software without having to ask anyone else for permission to do so, adding KYC to the process of registering yourself in an exchange or a casino bothers people that care about the principles behind bitcoin, so it has nothing to do with the size of their capital.

[macson]

all the options in the pool, for me is an important feature for an online crypto casino.

...

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

discussion about KYC is an eternal discussion, all answers are right and wrong because good or bad KYC rules depend from which side you look at it.  for me personally KYC is a bad thing and does not guarantee that the casino has high security.

[fzkto]

I would choose the following indicators for online casinos:

1. Low fees for withdrawing money from the site.
2. bonuses on deposits.
3. Security of the site at the same time without the need for KYC.
4. Quick responses from technical customer support.
5. Large number of different ways to pay with cryptocurrency.

[Alisha-k]

These are the five most important qualities of an online casino:
1. Security
2.  Strength of licencing
3.  Bonuses and offers
4.  Engaging with Bitcoin communities
5.  Responsiveness to complaint
If all these can be achieved by every online casino, then they'd be the best option for casinos and crypto gammings

[perfect999]

No, it isn't always the case. Some casinos have very complicated registration processes. Some casinos, for example, require a KYC procedure immediately upon registration, while others do not even require an email confirmation.

Oh! I have just understood what is meant as easy and hard registration process. I remembered when I registered at bet365 many years ago, I was to provide kyc and I provided it, all did not take more than 10 to 15 minutes, I have not seen kyc as stressful but that is true that a gambling site that requires only email is easy for registration than the ones that will demand for kyc, some people might even have difficulty while providing the site their kyc, some will even be rejected or addictional kyc might be demanded for.

10 to 15 minutes is super fast for a KYC approval because usually KYCs are approved for days or longer than that because they carefully check the details if it was really from that person uploading it and not just by a random ID's that they get or bought online. Speed of KYC approval is not enough for the gamblers to sign up but there is another thing that they are worrying of. That is their privacy being shared to the casino.

Aside from the email being needed to sign up, there are now newer casinos that uses the web 3 technology where you can sign up instantly and start playing by just connecting your crypto wallet. It's a cool feature.

[batang_bitcoin]

I think the most important thing is the safety of the money we play. However, for me, fun is also very important, so the nice design and speed of the casino are what I really pay attention to. If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

That's about security and the KYC thing. Many have already said that they're against the KYC policy of any casino and if they're being asked for it, they're going to follow just to take what's left on their accounts.
And after getting their money ready for withdrawal, they're going to leave that account even it's KYC passed, it doesn't matter because what matters to them is that they got their money.

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

Those big spenders, we don't know if many of them want kyc or not. But if their required to do so, they'll just do it because their money is with the casino that asks them to comply and about the feeling of hate, it's most of the gamblers, big bettors or not. We don't really like it.
The casinos are mandated by the government to ask us casino and what's worrying about the security of our data. Just like any platform that has the information of customers is when they're leaked when the hackers target them.