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Author Topic: Casino behavior that turn you off  (Read 1050 times)
quasialex
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January 26, 2022, 12:48:23 PM
 #61

For me it's a bad support and slow actions towards the concern of the user. I notice that some gambling sites prioritize the VIP or big bettors rather than normal or low fund bettors and they favor them and took action immediately than the normal users, I think I think having the same treatment in regards with concerns is better than prioritizing the VIP bettors.

The same criteria. Bad support is really irritating. I wonder why they can't employ professionals if their earnings are too high? But happily, there are online casinos with good support.
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January 26, 2022, 12:54:06 PM
 #62

Stuff that I don't like from casinos are high minimums (low deposit but high withdrawal, vice versa, or both) and sometimes there are casinos that change the amount without any announcement and double their minimums.

The long withdrawal process is also another turn off, I know most casinos process their transactions instantly but there are still a few sites that takes like an hour at the minimum it gets annoying when you get used to faster withdrawals.


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January 26, 2022, 01:08:56 PM
 #63

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

I always quit a casino after having significant problems with my withdrawals. Especially when you deal with a crypto casino, where there is no way for their accountant to say that the problem's on the bank side. This blsht may go well when you deal with banks, but when it comes to crypto casinos, they can't just say that the problem on the bank's side.

That's a huge red flag already since if they cannot sustain their withdrawal processes and there are so many problem occur on that area then possibly they don't have funds to cover those request and might they turn as scam once they got huge amount of money deposited on their platform so we should leave them and find more better casino.

The long withdrawal process is also another turn off, I know most casinos process their transactions instantly but there are still a few sites that takes like an hour at the minimum it gets annoying when you get used to faster withdrawals.



I don't like this either since its so crazy to wait for them to process the withdrawal so if I see this occur on certain casino then I'd better of since they can manipulate and control the withdrawals also they might became a scammer since mostly this is the sign we see on those casino scams who pop up first here.

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January 26, 2022, 01:31:25 PM
 #64

Do not care about accusation against them and unwilling to solve it
This turns me off for real. When there's someone that has posted their problem and accused them, if they won't reply to it, they're too slow in answering it.
They needed to be called out before they give their response to that certain complaint that has been posted against them. Well, the worst is that they're not really willing to cooperate with that accusation and just let it pass.

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January 26, 2022, 02:04:53 PM
 #65

Ambiguous rules, very strict, ask KYC to random users, changing rules without notifying, slow support and doesn't want to resolve an accusations. I don't really care about the bonus, contest and promotions (even it's really interesting) but before I choosing a casino, I want to make sure the casino is safe to play. If the casino isn't safe, I wouldn't comfortable to play and will worried with their behavior to me.



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January 26, 2022, 02:51:01 PM
 #66

Ambiguous rules, very strict, ask KYC to random users, changing rules without notifying, slow support and doesn't want to resolve an accusations. I don't really care about the bonus, contest and promotions (even it's really interesting) but before I choosing a casino, I want to make sure the casino is safe to play. If the casino isn't safe, I wouldn't comfortable to play and will worried with their behavior toward me.
Right Bonus is the last thing I look for when deciding a good casino to play on, well every bonus with its own rules because not every player knows that.
I will prefer a casino that is highly anonymous as possible one does not need any personal information to create an account but most of such casinos are fraudulent you can see that in their reputation.
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January 26, 2022, 02:53:46 PM
 #67

this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
For this second and at this time for I have not experienced any badness from the casino operator, hopefully it doesn't happen, maybe other people experience a lot of bad behavior, it can be seen from the accusations on this forum against the casino and the way the operator does it, you can say 1001 cases.

For that I am very careful in trusting gambling sites and betting at their casinos, of course, which have a good reputation and have operated for a minimum of 3-10 years.

If there's a new casino site i actually test it based on what they say, no regrets i lost $10 instead of having to lose $1000, with 100s of nonsense excuses.
You're right, so far I haven't had any bad treatment from the casino service. Maybe because we prioritize the reputation of a well-known casino. While the many accusations of service that most others receive are from casinos that are not reputable and also lack trust. In this forum as far as I'm concerned, finding a list of casinos with good service is definitely easy to find.

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January 26, 2022, 03:41:43 PM
 #68

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

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January 26, 2022, 05:59:34 PM
 #69

Usually another users' experiences are going to make me reach to a final conclusion if the casino is worth or not. If the reviews are positive and there aren't legit complaints I would give it a try without any doubts, but if gamblers are facing constant issues while trying to cashout their funds, making deposits due to delays and having their accounts banned because the casino is trying to difficult the payment process, I would definitely stay far away from that site. Inactive, slow customer support is also a big factor that would most probably turn me off from the platform.

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RILWAN (OP)
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January 26, 2022, 07:52:33 PM
 #70

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.
Customer service are major issue to many casinos and this has dented the image of the site judging from a recent event such cases always leads to a bad end for the casino's reputation.
It's better to avoid KYC in its totality other than let you privacy get compromised.

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dustboy
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January 26, 2022, 07:57:44 PM
 #71

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

So your choices is now becoming smaller since almost all casino has the right to ask you KYC for some reasons. Maybe you will not be interested to gamble in online casino anymore in the future because of regulation of the license. For me it is fine to do KYC if the reason is acceptable, I'll do it in other specific case as well such as if I try to withdraw huge amount of money. If the casino is trustworthy, I will not need to worry of doing KYC.
Emitdama
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January 26, 2022, 08:09:11 PM
 #72

First in my list is the Support , if this cannot be handling the cases and issues by players then this is a BS site.

Second on my list is the Withdrawal fees , Im sure many of us will favor here because like us who is small players we are always seeking for shorter fees.

Third on my list is the Advertising , this is one of the most important for me because this shows how capable the site to handle business by spending funds for them to lure players.
costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.

When it comes to withdrawal fees you can choose altcoins when you deposit because withdrawal fees for altcoins are usually tiny compare to when your gambling with bitcoin. For the advertising part, not really because there are shady casinos that are continuously been advertised inside and outside the forum and there are also casinos that are legit but do not do frequent advertisement.
batang_bitcoin
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January 26, 2022, 08:33:24 PM
 #73

The same criteria. Bad support is really irritating.
I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.

I wonder why they can't employ professionals if their earnings are too high? But happily, there are online casinos with good support.
That's about the screening, there are people that are good and kind during screening and interviews. But in actual work, they're starting to act naturally and don't seem to protect the business at all. I agree there are casinos that have good support and are well trained.
stomachgrowls
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January 26, 2022, 09:37:08 PM
 #74

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

So your choices is now becoming smaller since almost all casino has the right to ask you KYC for some reasons. Maybe you will not be interested to gamble in online casino anymore in the future because of regulation of the license. For me it is fine to do KYC if the reason is acceptable, I'll do it in other specific case as well such as if I try to withdraw huge amount of money. If the casino is trustworthy, I will not need to worry of doing KYC.
Sooner or later then it wouldnt really be surprising that it would become the standard thing on whereas gamblers wouldnt really having no choice but do deal with it.Regulation and laws become more strict and if you dont like kyc then theres no much that you can do.

Things that turns me off mostly is on the games been offered by the site.If i do look that it do only offer thats something very common then i do usually skip most of the time.

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rhomelmabini
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January 26, 2022, 09:53:28 PM
 #75

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.
DoublerHunter
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January 26, 2022, 10:28:30 PM
 #76

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
^ The thing that the most turn me off is that when I heard a casino selecting scamming their users and begun to spread the major complaints of the casino and probably that shady behavior that mots that I don't like. Another one is that when they required heavy KYC procedures like submitting photos and taking selfies. Probably, email address, phone number, where you live and age would be enough as a KYC.
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January 26, 2022, 10:30:28 PM
 #77

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.
This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.

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January 27, 2022, 01:13:02 AM
 #78

costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.
I'm also in the same boat, I rarely experience any issues and there are instances where the issue is out of their reach so I really can't blame them if they can't fix it right away.

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.
I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.

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January 27, 2022, 02:37:22 AM
 #79

costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.
I'm also in the same boat, I rarely experience any issues and there are instances where the issue is out of their reach so I really can't blame them if they can't fix it right away.

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.
I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.


Yeah, this is usually the main problem with the casino, whether it is an online or physical one; however, the physical one would be dealt with immediately because you will be speaking with a representative who will give you updates in real time; however, some online casinos take weeks or even months to resolve issues because they are too slow to do so; however, it still depends on the issue. When using the live chat feature, you may find yourself conversing with a bot, which makes it somewhat ineffective in reporting your issue. Emailing them also takes a long time for them to respond. But, yes, this is the most common problem, not only in gambling, but in all aspects of life, I believe.
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January 27, 2022, 08:11:54 AM
 #80

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
^ The thing that the most turn me off is that when I heard a casino selecting scamming their users and begun to spread the major complaints of the casino and probably that shady behavior that mots that I don't like. Another one is that when they required heavy KYC procedures like submitting photos and taking selfies. Probably, email address, phone number, where you live, and age would be enough as a KYC.
Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.
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