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Author Topic: Casino behavior that turn you off  (Read 1033 times)
RILWAN (OP)
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January 25, 2022, 04:09:33 PM
 #1

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

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January 25, 2022, 05:17:31 PM
 #2

A casino with scam accusationin the forum but not fixing it nor replying to the thread where they are discussed about. We  probably will understand if they don't respond in forum but at least on chat should responsibly explain to the player what goes on.

There were several of these casino in the past still runs but obviously if anyone search for their reputation will be turned off.


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January 25, 2022, 05:18:59 PM
 #3

Bad operator behavior? Do you mean their service is totally bad in what way? responding to your complaint but with a reply that does not make you satisfied with the complaint solution or is the casino operator arbitrarily treating you? I think casino operators have so far carried out services according to procedures because they usually don't talk out of context other than serving users with appropriate replies. On the other hand, it is the behavior of users who often make bad statements about the operators who work. Like they are not satisfied with the 1x24 service and have to be willing to wait in line.

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January 25, 2022, 05:20:35 PM
 #4

A site that scams users of their funds and never pays back, those that ban users each time there is a big winning and withdrawal request, also those with unresolved scam issues on the forum. I can never play on any site that has a bad reputation on this forum.
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January 25, 2022, 05:42:18 PM
 #5

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Certainly honesty is the most important thing that should characterize a casino. However, sometimes I just open casino website before I thoroughly check them. The first thing that can put me off is how quickly the website opens. If the website is slow, it spoils all the fun, so usually I leave the casino right away and don't come back to it.

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January 25, 2022, 05:48:41 PM
 #6

Excluding sites like 1xbit etc which are basically scam sites in disguise, the primary factor that turns me off in some crypto gambling sites is their vague and twisted KYC rules.

They promise 'No KYC' when you signup initially, but suddenly change their KYC promises stating various reasons to justify their decision which is seriously messed up and wrong. This has become a common issue in recent times.

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January 25, 2022, 06:00:51 PM
 #7

it's a given that a casino that scams their gamblers would turn people off but one of the things I hate the most is when the gambling site has extremely slow support or customer service. gamblers who encounter issues that affect their gameplay needs to be answered as fast as possible and fix the issue as soon as possible.

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January 25, 2022, 06:41:57 PM
 #8

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
One thing that bothers me is the lack of quality customer service, many times I had some doubts about their policies or about a game and I asked a question only to receive a stock answer that had nothing to do with what I asked on the first place and then I never receive an actual answer to my inquiry.

When that happens I do not blindly gamble in that casino hoping for the best, I wait for the response and if do not get it then I move on and play in another casino, after all if they cannot answer a simple question then when you really have a problem the customer service is going to be even worse.

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January 25, 2022, 07:19:01 PM
 #9

it's a given that a casino that scams their gamblers would turn people off but one of the things I hate the most is when the gambling site has extremely slow support or customer service. gamblers who encounter issues that affect their gameplay needs to be answered as fast as possible and fix the issue as soon as possible.

They are fast if they want to attract players, but once the player is in, they are hard to reach. That's what I don't want as well in casinos. But so far, where I am playing, they are addressing my issues, if there's any.

Also, one factor is this KYC requirement. Some are requiring KYC even at the start but you don't know who are the people behind the casino. So are you comfortable sending your vital info without knowing the casino itself? If you are just a small time roller, you will just stick to casinos who don't require KYC, if you are not exceeding their limits.
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January 25, 2022, 07:54:24 PM
 #10

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Did you mean how the entire casino operates or is it just about how the customer service treats its users which somehow leads to displeasing them? If that's the case, honestly I dislike it if the customer service has a slow response and uses a stock of answers (or bot) to address the issues. But that's still tolerable IMO, what I hate the most is sometimes they (CS) too much get around the bush and not solve the issue asap.
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January 25, 2022, 08:01:05 PM
 #11

Bad behavior isn't as easy to define as you might think. Often it has to do with certain preferences towards players. If a casino only pays out after 48 hours, that can be "bad" for some players, but not a problem for others. I think we come close to the term bad casino when fraudulent practices take place, such as your balance is suddenly gone or there are excuses not to want to pay out.

ya.ya.yo!

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January 25, 2022, 08:10:29 PM
 #12

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
1. Pending withdrawal or deposit issues
2. Very lame customer support
3. Doesnt have good promotions or bonuses
4. Overall lots of complaints

First impression do lasts thats why gambling business owners should try their best on retaining and building it
slowly but surely.

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January 25, 2022, 08:17:47 PM
 #13

I guess casinos that are just basic and clone of other casinos? The user interface also matters when gambling. A bad user interface means a shitty gambling experience. Casinos that has no updates. Those which have slow and bad customer support which doesn't actually care about their users. Also casinos that has "hidden" conditions on their big promotions.
Excluding sites like 1xbit etc which are basically scam sites in disguise, the primary factor that turns me off in some crypto gambling sites is their vague and twisted KYC rules.

They promise 'No KYC' when you signup initially, but suddenly change their KYC promises stating various reasons to justify their decision which is seriously messed up and wrong. This has become a common issue in recent times.
They usually state about their KYC policy on their terms of service. If they don't, then yeah, that's messed up and wrong.

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January 25, 2022, 09:00:56 PM
 #14

Most often, the first thing I check is ToS and whether and when the KYC verification is required. I think that just like most cryptocurrency gamblers I do not like to send my documents. However, the thing that annoys me most is that the casino does not inform about the necessity of verification at the beginning, but in rules I find info that a full KYC verification will be necessary to withdrawal. I do not like this most.

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January 25, 2022, 09:02:32 PM
 #15

Excluding sites like 1xbit etc which are basically scam sites in disguise, the primary factor that turns me off in some crypto gambling sites is their vague and twisted KYC rules.

They promise 'No KYC' when you signup initially, but suddenly change their KYC promises stating various reasons to justify their decision which is seriously messed up and wrong. This has become a common issue in recent times.

This is true but fortunately this is being fixed (not at 100%) as most reputable casinos tell you before in their term and conditions that if you hit some big win you most likely will undergo KYC but if you play for example up to 1000 or 2000 USD withdraw then there is no need for KYC.

I know this is not the most perfect solution as these reputable casinos need to change this to at least a 10000 USD withdraw because they have huge amount of money readily available but I see this is going this way so after a few more people will request the same we should see this being fixed.I personally have withdrawn even more than 2000 USD without being asked for KYC from most reputable casinos so I am hopeful they will increase the limit further as that is the way crypto casinos should be.

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January 25, 2022, 09:06:55 PM
 #16

I have never encountered a bad behavior (crypto) operator that dragged me into confusion or turn off but I forget ,because I always use a reputable web too ! if the case is bad behavior then usually people don't like waiting withdraw the winning as unprocessed with manual payout which can take a long time ,KYC is also a bit of a problem if passport has not been renewed (expired) Gamblers will choose another website that is easier to reach and fun

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January 25, 2022, 09:20:28 PM
 #17

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If there’s a scam accusation and they can’t handle it correctly.
Fortunately, the site I’m playing with are very professionals and handle carefully all the concern that’s why I’m staying with them since I also feel secure. Playing on a good site can make gambling more fun, so if you do feel bad about the site you’re using better to start looking for alternative now.
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January 25, 2022, 09:23:19 PM
 #18

We all know, most of the behavior we don't want to get while withdrawing.

Is already a basic topic, people while they're winning don't want to get a problem while they're withdraw. Most people will say about "KYC", but to be honest on every casino F.A.Q they always can ask you to do "KYC"

So, never believe anything about anonymous feature or something like that.

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January 25, 2022, 09:24:36 PM
 #19

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Changing the ToS without any update especially if the KYC is being asked all of a sudden, I have to leave the site if something like this happened to me. Well, I can name a few but it left me no choice since I’m still playing with them, I guess being the best gambling site also affects my decision. I just hope that I will not experience any problem with the gambling site, and so far I’m happy with all of them.

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January 25, 2022, 09:33:54 PM
 #20

You can’t tell not unless you experience their platform, Before turning off better to try it first on your own. So I’m with top gambling sites on most of them before but after experiencing some problem and delay, i decided to focus more on good sites.

I guess, delays and sudden change on rules turns me off on that site since it looks like they are being too strict that won’t allow you to have fun anymore, this is my common reason on looking for other site to play with.

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January 25, 2022, 09:39:02 PM
 #21

Excluding sites like 1xbit etc which are basically scam sites in disguise, the primary factor that turns me off in some crypto gambling sites is their vague and twisted KYC rules.

They promise 'No KYC' when you signup initially, but suddenly change their KYC promises stating various reasons to justify their decision which is seriously messed up and wrong. This has become a common issue in recent times.

This is true but fortunately this is being fixed (not at 100%) as most reputable casinos tell you before in their term and conditions that if you hit some big win you most likely will undergo KYC but if you play for example up to 1000 or 2000 USD withdraw then there is no need for KYC.

I know this is not the most perfect solution as these reputable casinos need to change this to at least a 10000 USD withdraw because they have huge amount of money readily available but I see this is going this way so after a few more people will request the same we should see this being fixed.I personally have withdrawn even more than 2000 USD without being asked for KYC from most reputable casinos so I am hopeful they will increase the limit further as that is the way crypto casinos should be.

A few posts earlier I wrote that the first thing I check are rules of KYC verification.
You described the detail that pisses me off the most. It is information about the fact that only in the case of a large win we can be asked to make KYC verification. Of course, this is a trick, because they can say that the amount of $100 it is a large win and you have to pass verification if you want to make withdrawal.

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January 25, 2022, 09:47:21 PM
 #22

what are the bad behavior of casino operators that turn you off from the site?

The best answer is if you look at how behavior of the casino you are promoting in your signature. If I have to spell it out into some specific behavior then here are my opinion:
  • Delaying payment with non-senses reason
  • Accusing players to do something against rules without any proof
  • Unable to fix problem quickly and wisely
  • Do not care about accusation against them and unwilling to solve it

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January 25, 2022, 09:52:08 PM
 #23

We all know, most of the behavior we don't want to get while withdrawing.

Is already a basic topic, people while they're winning don't want to get a problem while they're withdraw. Most people will say about "KYC", but to be honest on every casino F.A.Q they always can ask you to do "KYC"

So, never believe anything about anonymous feature or something like that.
Sooner or later we would really be heading on that very standard thing on where these casino businesses would needed to be regulated and once it had been asked out that its users should be asked with KYC
then theres nothing we can do.

Speaking of withdrawal then this is where the problem lies the most and whenever a site do experience these issues then it would really be a huge turn off in all potential players
in the market.
This wouldnt really do anything good once the public will really be having  this kind of mindset or impression towards the site.It would surely die slowly and slowly.

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January 25, 2022, 10:12:12 PM
 #24

I don't like the delayed payment and sudden KYC. It happened to me and we really don't like being asked for that randomly even if you don't do much with your account and you just play casually with some of their games and deposits a normal amount. I can feel the others that have been posting their complaints that they have done nothing yet they're being accused by the casino. That's why it's easy to understand them if they're proving that they really have done nothing that should trigger the casino for them to stop their withdrawals.

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January 25, 2022, 10:58:43 PM
 #25

Accusations were common when it comes to gambling sites, some are even created without any reason. Whatever the accusation, if the user have given strong proof then the particular platform is supposed to clarify and resolve the issue. When platforms doesn't do this, those platforms won't be used anymore. Myself once encountered an issue with a gambling site, requested help. There is little delay from the support team, but they solved my issue. This adds more value towards the platform even though I've encountered a problem.
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January 25, 2022, 11:15:45 PM
 #26

Unfortunately, I must be unlucky, because it seems to me that there are quite frequent misunderstandings with the bookmaker. Then it is necessary to consult with a support agent. Sometimes it happens that they are absolutely incompetent and only spoil the reputation of their casino. It's just that support is the most important for me and if it doesn't work well, I give up.

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January 25, 2022, 11:20:23 PM
 #27

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Scammers like 1XBIT not only scam you of your money they accuse you of cheating and violating their terms even if you are innocent they are doing this if you are withdrawing a huge amount of money, another one is a delay in payment and support not addressing issues in time, gamblers just want to get their payout because they deserve it but casinos like 1XBIT steal your money and waste your time and effort.

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January 25, 2022, 11:31:09 PM
 #28

Scam Is obviously to reply. And Is true.
But each accusations should be interpreted wisely. Personally I take very seriously any trusted accusation because I dont want waste money and time.
Another negative aspect Is related on rules. If a site change rules/terms It could be a bad sign and the reason should be pointed out very clearly and honestly.

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January 25, 2022, 11:58:54 PM
 #29

Unfortunately, I must be unlucky, because it seems to me that there are quite frequent misunderstandings with the bookmaker. Then it is necessary to consult with a support agent. Sometimes it happens that they are absolutely incompetent and only spoil the reputation of their casino. It's just that support is the most important for me and if it doesn't work well, I give up.
Have you ever tried the support of 1xbit? Do they really work well that's why you are promoting them?

Some of these casino doesn't have a good customer service though but they somehow manage to fulfill their duties without failure unlike the other casino platform. Although, it's still annoying because of the long time to wait for their response which is not a good practice but I understand though but I don't like that kind of response that's why I switched sometimes to other platform in which I could casually play without having a problem. I guess it depends on every users/gamblers.

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January 25, 2022, 11:59:34 PM
 #30

..this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Simply, it is about trust, breaking the trust means that I have lost respect and trust in the site. The trust includes many things, not only about the relation to the feature but also services and also how the team can ensure and prove with the evidence, including solving the problem with a solution.
Moreover to the site with big scam accusations. Sites with high scam accusations will commonly have a bad reputation, moreover with the prooves that will ensure the accusation, it means that we must be careful of the sites. I will leave them as soon as possible.

R


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January 26, 2022, 01:11:53 AM
 #31

The majority of us here have voted and will vote for lack of reputation as the main turn off among gamblers, gamblers are depositing money, spending their time, and taking the risk in the hope not only to enjoy the game but win money,m it's not right to kill that hope if they are not able to cash out what is rightly belong to them, even one scam valid accusation is a big turn off for players not to play in that casino.

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January 26, 2022, 01:42:41 AM
 #32

This is true but fortunately this is being fixed (not at 100%) as most reputable casinos tell you before in their term and conditions that if you hit some big win you most likely will undergo KYC but if you play for example up to 1000 or 2000 USD withdraw then there is no need for KYC.

I know this is not the most perfect solution as these reputable casinos need to change this to at least a 10000 USD withdraw because they have huge amount of money readily available but I see this is going this way so after a few more people will request the same we should see this being fixed.I personally have withdrawn even more than 2000 USD without being asked for KYC from most reputable casinos so I am hopeful they will increase the limit further as that is the way crypto casinos should be.
Some crypto casino sites are relaxing their KYC rules as you mentioned, but they are part of the minority since the majority are enforcing their KYC rules in a more aggressive manner based on what I observed.

Also, this isn't the only way they enforce KYC. They enforce it for other reasons too and gamblers are left with no choice, but to comply if they wish to retrieve their winnings.

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January 26, 2022, 01:57:17 AM
 #33

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
For me withdrawal issues, existing scam accusations and poor customer support. These are often my concern when im choosing on where casino to gamble. I stayed away with casinos who has a withdrawal issues because its a pain if you're the one who already experiencing it. Then scam accusation and they are not addressing it. Because its an indication how they managed to maintain their reputation, not able to resolved it just shows their casino is something you cant trust. Lastly, poor customer support who cant enlighten the gamblers on their problem. They should be the one to resolved the issue and if the casino has a poor customer support its a disadvantage for players.

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January 26, 2022, 02:33:07 AM
 #34

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
We do not want to see the casino is not responsible for anything happening to their site and pretend that everything is okay. Every gambling site will have its problem but that depends on how it will solve that. If the casino does not try to solve it right away or slow response, we do not need to return to their site because we do not want to have a problem. We can prevent getting bad experiences from the casino operators if we search from this forum as we will have many good casinos lists that will provide us with a good experience.

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January 26, 2022, 03:05:49 AM
 #35

Ignoring customer reviews and queries. Honestly, if they just answered back some replies and queries, even if the casino is bad, at the very least the user would have some closure to it, and maybe leave for good (or stay, depending on the answer), but no, if they just leave it hanging, it hurts pretty much both them and the user. If they bothered to actually answer, most problems could easily be resolved such as withdrawal issues, game fixes, scam accusations, etc.

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January 26, 2022, 03:17:43 AM
 #36

I don't risk a lot of money in casinos, I rather look for bonuses and free spins, so I pay a lot of attention to promotions. But when it comes to what puts me off, it's probably like everyone else, i.e. the requirement of KYC verification and dishonesty.

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January 26, 2022, 03:38:19 AM
 #37

The number one thing, of course, is when the casino steals money from its users. That could happen in so many ways. For example, the casino freezes the user's funds all of a sudden without proper explanation why, or the casino did not pay the prize money, or the casino suddenly withholds withdrawal and requests KYC, and so on.

These are all stealing. This turns me off. Especially if the casino has a mountain of unsolved complaints of this kind, I would label that casino scam right away.

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January 26, 2022, 04:10:39 AM
 #38

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Bad customer support and changing terms to avoid issuing rewards for the win without prior notice are important things which really makes a casino to look like a bad one so people won't be playing again there if they faced problems related to this. Reputation matters but it is one of the thing we need to watch out before depositing our money into a casino so I didn't include into the list.









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January 26, 2022, 04:41:03 AM
 #39

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

First in my list is the Support , if this cannot be handling the cases and issues by players then this is a BS site.

Second on my list is the Withdrawal fees , Im sure many of us will favor here because like us who is small players we are always seeking for shorter fees.

Third on my list is the Advertising , this is one of the most important for me because this shows how capable the site to handle business by spending funds for them to lure players.

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January 26, 2022, 05:01:17 AM
 #40

Unresponsive support for sure.

The fact that some casinos still have the audacity to hold user funds and pretend that nothing has happened is beyond me.

Before investing new games or whatnot, a casino must have a working customer support that is not understaffed. If that's the case, then you're just going to have clients leaving you for other casinos that actually care.
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January 26, 2022, 05:41:35 AM
 #41


Unresponsive support for sure.

The fact that some casinos still have the audacity to hold user funds and pretend that nothing has happened is beyond me.

Before investing new games or whatnot, a casino must have a working customer support that is not understaffed. If that's the case, then you're just going to have clients leaving you for other casinos that actually care.
That is true, customers service is very important and it goes a long way in representing the image of the casino because some casinos will just refer the players to security support who just ditch out automated responses to clients complaints thereby leaving the real case unattended to or unresolved for year's that act is scammy.
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January 26, 2022, 05:55:15 AM
 #42

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

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January 26, 2022, 06:13:00 AM
 #43

read the post to know what make me to leave duckdice.io
https://bitcointalk.org/index.php?topic=5381469.0

From what I can see, many people say that it is the professionalism of customer service, i.e. moderators and support agents, that is the most important. Your example perfectly shows how important it is to treat gamblers seriously and, above all, with respect. I also believe that this is what the success of the casino depends on and whether I will use it myself.

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January 26, 2022, 06:37:09 AM
 #44

this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
For this second and at this time for I have not experienced any badness from the casino operator, hopefully it doesn't happen, maybe other people experience a lot of bad behavior, it can be seen from the accusations on this forum against the casino and the way the operator does it, you can say 1001 cases.

For that I am very careful in trusting gambling sites and betting at their casinos, of course, which have a good reputation and have operated for a minimum of 3-10 years.

If there's a new casino site i actually test it based on what they say, no regrets i lost $10 instead of having to lose $1000, with 100s of nonsense excuses.

R


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January 26, 2022, 06:44:36 AM
 #45

From what I can see, many people say that it is the professionalism of customer service, i.e. moderators and support agents, that is the most important. Your example perfectly shows how important it is to treat gamblers seriously and, above all, with respect. I also believe that this is what the success of the casino depends on and whether I will use it myself.

Well said. Customer service is crucial to the image of any casino, whether known or not. By providing good customer service, they also look after their relationship with their players, while also focusing on the betterment of their services through looking on customers’ complaints and feedbacks. Consequently, if the support system of the casino is bad, then they would most likely lose players and would also result being in a not so good position among the others.

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January 26, 2022, 06:53:13 AM
 #46

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Why are you even asking this question?
Can't you just use your brain and come up with multiple examples of bad/shady behavior by a crypto casino?
Withdrawals taking forever,really slow customer support,scam accusations left without any answer and proof.
The fairness of the games cannot be verified.Having rigged games,where you are guaranteed to lose,if you bet a big amount.
The list can go on and on.

read the post to know what make me to leave duckdice.io
https://bitcointalk.org/index.php?topic=5381469.0

OP,are you obsessed with duckdice.io?Did they scam you with a big amount of money?
You have already made a forum thread about duckdice.io.There's no point of posting on other forum threads about your problems with this casino.Maybe duckdice.io is a scam and a bad casino.I don't know.
I haven't used that casino and I never will.

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January 26, 2022, 07:28:09 AM
 #47

read the post to know what make me to leave duckdice.io
https://bitcointalk.org/index.php?topic=5381469.0

Duckdice is known for shady behavior by the time you are playing to there casino. You didn't do your own research first before you play with them that's why you are still persistent on pointing out that they are shady which everyone here already know. Just like pointing out the obvious one. Stop spamming your ANN thread on other discussion thread just to get attention for your thread.

Just answer real quick here.



IMHO, Besides a shady behaviour is they are slow to response on concerns. I really hate follow ups.

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January 26, 2022, 07:39:49 AM
 #48

Minimum withdraw 0.001 BTC with 0.0005 BTC fee.

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January 26, 2022, 07:45:14 AM
 #49

What throws me off is changing the terms of the bonuses and promotions that they are conducting halfway through the period. There are several, now-defunct casinos that have done this to me and it's an extremely frustrating situation. Plus, the fact that their support team doesn't even know fully about the promotion makes it even harder to deal with them. If a casino doesn't stand by its own rules and words, they are not to be trusted, and must be avoided.

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January 26, 2022, 08:40:24 AM
 #50

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Misleading T&C and not so active support , I have an experience in one casino that my withdrawal was stock and the support rarely replies to my concern and took me 2 weeks before having my funds out.
so i tell myself that this will never happen again because i deposit with compliance and when withdrawal they are taking my funds late?
this is the most Hated behavior of casino that i really wanted to avoid .

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January 26, 2022, 08:46:33 AM
 #51

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I hate it when they cancel bets. They may have their reasons but from the player's perspective, it just sucks. It particularly sucks when they do this after the game ends. These incidents happen rarely but if you are a regular gambler sooner or later you'll experience this crap.

I also like a clean UI. I don't want to play on a casino that's too colorful.

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January 26, 2022, 08:47:49 AM
 #52

From what I can see, many people say that it is the professionalism of customer service, i.e. moderators and support agents, that is the most important. Your example perfectly shows how important it is to treat gamblers seriously and, above all, with respect. I also believe that this is what the success of the casino depends on and whether I will use it myself.

Well said. Customer service is crucial to the image of any casino, whether known or not. By providing good customer service, they also look after their relationship with their players, while also focusing on the betterment of their services through looking on customers’ complaints and feedbacks. Consequently, if the support system of the casino is bad, then they would most likely lose players and would also result being in a not so good position among the others.

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

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January 26, 2022, 08:56:29 AM
 #53

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

That's a good approach and even I am pretty much like this. I only look for casinos that have their own ANN thread on bitcointalk.
I mostly avoid other casinos because they are more prone to scams or don't have a good user experience.

Some casino behaviors which I don't like are when they hold our withdrawals for some reason and delay it.
Sometimes they don't give us the bonus offers and not to mention the lack of support and customer service from them.
They also tend to lure you into registering with them and then don't fulfill their promises.

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January 26, 2022, 09:15:04 AM
 #54

Minimum withdraw 0.001 BTC with 0.0005 BTC fee.

Made me laugh mate  Grin Grin Grin Grin

meaning if you are going to withdraw a minimum amount then you'll only get half of it because of the High fee lol.

this is also what I am keeping checking before engaging in any casino specially new one.

What throws me off is changing the terms of the bonuses and promotions that they are conducting halfway through the period. There are several, now-defunct casinos that have done this to me and it's an extremely frustrating situation. Plus, the fact that their support team doesn't even know fully about the promotion makes it even harder to deal with them. If a casino doesn't stand by its own rules and words, they are not to be trusted, and must be avoided.
THat is BS , when a site suddenly changing the terms in the middle of the event , this is unprofessional and sounds scammy for me.









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January 26, 2022, 09:22:07 AM
 #55

I usually choose cryptocurrency casinos from Bitcointalk announcement threads. In the beginning, forum users always have a lot of questions for the owner or the person who represents the casino here. If the casino support does not answer questions, or contact is very difficult, I do not even check the casino.

That's a good approach and even I am pretty much like this. I only look for casinos that have their own ANN thread on bitcointalk.
I mostly avoid other casinos because they are more prone to scams or don't have a good user experience.

Some casino behaviors which I don't like are when they hold our withdrawals for some reason and delay it.
Sometimes they don't give us the bonus offers and not to mention the lack of support and customer service from them.
They also tend to lure you into registering with them and then don't fulfill their promises.

It happened to me several times in past that the casino hold the payment of winnings. Usually it takes quite a short time and is explained by some technical problems, but still such a situation is annoying, because usually support itself does not know how long the delay may take. It is worse when the delay is longer, even several days, then the explanation is usually such that it is caused by the need for some mysterious verification. When something like this happens to me once, I do not make a deposit at such a casino anymore.

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January 26, 2022, 09:43:22 AM
 #56

The color combination is what mostly turns me off, because i Have a Eye problem meaning my vision is irritated in some color combination so when i visit a site that has those ? i will automatically deny entering and will never come back on that site.

and also the Withdrawal fee, the minimum withdrawal amount and the lack of support response when there is issue .

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January 26, 2022, 11:27:47 AM
 #57

The color combination is what mostly turns me off, because i Have a Eye problem meaning my vision is irritated in some color combination so when i visit a site that has those ? i will automatically deny entering and will never come back on that site.

and also the Withdrawal fee, the minimum withdrawal amount and the lack of support response when there is issue .
You have certainly noticed that the very colorful and bright colors on the websites of some casinos can annoy and discourage players from using this casino.  Because looking at different bright red, yellow or green colors for a long time is very tiring for the eyes.  Quality sites always take this into account.  For example, I like when dark blue or purple colors are used.  For my eyes, this is not very annoying. 
And of course, problems with the withdrawal of winnings and communication with support are definitely the most nasty problems. 
I still really don’t like the KYC procedures, the complexity with them, all these photos of documents and other actions.

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January 26, 2022, 11:29:38 AM
 #58

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.


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January 26, 2022, 11:41:44 AM
 #59

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

I always quit a casino after having significant problems with my withdrawals. Especially when you deal with a crypto casino, where there is no way for their accountant to say that the problem's on the bank side. This blsht may go well when you deal with banks, but when it comes to crypto casinos, they can't just say that the problem on the bank's side.
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January 26, 2022, 12:40:03 PM
 #60

For me it's a bad support and slow actions towards the concern of the user. I notice that some gambling sites prioritize the VIP or big bettors rather than normal or low fund bettors and they favor them and took action immediately than the normal users, I think I think having the same treatment in regards with concerns is better than prioritizing the VIP bettors.

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quasialex
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January 26, 2022, 12:48:23 PM
 #61

For me it's a bad support and slow actions towards the concern of the user. I notice that some gambling sites prioritize the VIP or big bettors rather than normal or low fund bettors and they favor them and took action immediately than the normal users, I think I think having the same treatment in regards with concerns is better than prioritizing the VIP bettors.

The same criteria. Bad support is really irritating. I wonder why they can't employ professionals if their earnings are too high? But happily, there are online casinos with good support.
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January 26, 2022, 12:54:06 PM
 #62

Stuff that I don't like from casinos are high minimums (low deposit but high withdrawal, vice versa, or both) and sometimes there are casinos that change the amount without any announcement and double their minimums.

The long withdrawal process is also another turn off, I know most casinos process their transactions instantly but there are still a few sites that takes like an hour at the minimum it gets annoying when you get used to faster withdrawals.


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arwin100
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January 26, 2022, 01:08:56 PM
 #63

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Gamblers understand that gambling is a place to have fun and to enjoy but they have a chance to win money with their bets, every gambler in the back of their minds are hoping that they can win and double their money, it's a big disappointment if they cannot withdraw their hard-earned winnings, gamblers will file a complaint and warn people if they are being ignored and their winnings not given, they can follow the rules adhere to KYC and the casino's TOS but not getting their winnings is a big turn off.

I always quit a casino after having significant problems with my withdrawals. Especially when you deal with a crypto casino, where there is no way for their accountant to say that the problem's on the bank side. This blsht may go well when you deal with banks, but when it comes to crypto casinos, they can't just say that the problem on the bank's side.

That's a huge red flag already since if they cannot sustain their withdrawal processes and there are so many problem occur on that area then possibly they don't have funds to cover those request and might they turn as scam once they got huge amount of money deposited on their platform so we should leave them and find more better casino.

The long withdrawal process is also another turn off, I know most casinos process their transactions instantly but there are still a few sites that takes like an hour at the minimum it gets annoying when you get used to faster withdrawals.



I don't like this either since its so crazy to wait for them to process the withdrawal so if I see this occur on certain casino then I'd better of since they can manipulate and control the withdrawals also they might became a scammer since mostly this is the sign we see on those casino scams who pop up first here.

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January 26, 2022, 01:31:25 PM
 #64

Do not care about accusation against them and unwilling to solve it
This turns me off for real. When there's someone that has posted their problem and accused them, if they won't reply to it, they're too slow in answering it.
They needed to be called out before they give their response to that certain complaint that has been posted against them. Well, the worst is that they're not really willing to cooperate with that accusation and just let it pass.

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Jawhead999
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January 26, 2022, 02:04:53 PM
 #65

Ambiguous rules, very strict, ask KYC to random users, changing rules without notifying, slow support and doesn't want to resolve an accusations. I don't really care about the bonus, contest and promotions (even it's really interesting) but before I choosing a casino, I want to make sure the casino is safe to play. If the casino isn't safe, I wouldn't comfortable to play and will worried with their behavior to me.

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January 26, 2022, 02:51:01 PM
 #66

Ambiguous rules, very strict, ask KYC to random users, changing rules without notifying, slow support and doesn't want to resolve an accusations. I don't really care about the bonus, contest and promotions (even it's really interesting) but before I choosing a casino, I want to make sure the casino is safe to play. If the casino isn't safe, I wouldn't comfortable to play and will worried with their behavior toward me.
Right Bonus is the last thing I look for when deciding a good casino to play on, well every bonus with its own rules because not every player knows that.
I will prefer a casino that is highly anonymous as possible one does not need any personal information to create an account but most of such casinos are fraudulent you can see that in their reputation.
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January 26, 2022, 02:53:46 PM
 #67

this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
For this second and at this time for I have not experienced any badness from the casino operator, hopefully it doesn't happen, maybe other people experience a lot of bad behavior, it can be seen from the accusations on this forum against the casino and the way the operator does it, you can say 1001 cases.

For that I am very careful in trusting gambling sites and betting at their casinos, of course, which have a good reputation and have operated for a minimum of 3-10 years.

If there's a new casino site i actually test it based on what they say, no regrets i lost $10 instead of having to lose $1000, with 100s of nonsense excuses.
You're right, so far I haven't had any bad treatment from the casino service. Maybe because we prioritize the reputation of a well-known casino. While the many accusations of service that most others receive are from casinos that are not reputable and also lack trust. In this forum as far as I'm concerned, finding a list of casinos with good service is definitely easy to find.

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January 26, 2022, 03:41:43 PM
 #68

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

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January 26, 2022, 05:59:34 PM
 #69

Usually another users' experiences are going to make me reach to a final conclusion if the casino is worth or not. If the reviews are positive and there aren't legit complaints I would give it a try without any doubts, but if gamblers are facing constant issues while trying to cashout their funds, making deposits due to delays and having their accounts banned because the casino is trying to difficult the payment process, I would definitely stay far away from that site. Inactive, slow customer support is also a big factor that would most probably turn me off from the platform.

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January 26, 2022, 07:52:33 PM
 #70

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.
Customer service are major issue to many casinos and this has dented the image of the site judging from a recent event such cases always leads to a bad end for the casino's reputation.
It's better to avoid KYC in its totality other than let you privacy get compromised.

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January 26, 2022, 07:57:44 PM
 #71

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

So your choices is now becoming smaller since almost all casino has the right to ask you KYC for some reasons. Maybe you will not be interested to gamble in online casino anymore in the future because of regulation of the license. For me it is fine to do KYC if the reason is acceptable, I'll do it in other specific case as well such as if I try to withdraw huge amount of money. If the casino is trustworthy, I will not need to worry of doing KYC.
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January 26, 2022, 08:09:11 PM
 #72

First in my list is the Support , if this cannot be handling the cases and issues by players then this is a BS site.

Second on my list is the Withdrawal fees , Im sure many of us will favor here because like us who is small players we are always seeking for shorter fees.

Third on my list is the Advertising , this is one of the most important for me because this shows how capable the site to handle business by spending funds for them to lure players.
costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.

When it comes to withdrawal fees you can choose altcoins when you deposit because withdrawal fees for altcoins are usually tiny compare to when your gambling with bitcoin. For the advertising part, not really because there are shady casinos that are continuously been advertised inside and outside the forum and there are also casinos that are legit but do not do frequent advertisement.
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January 26, 2022, 08:33:24 PM
 #73

The same criteria. Bad support is really irritating.
I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.

I wonder why they can't employ professionals if their earnings are too high? But happily, there are online casinos with good support.
That's about the screening, there are people that are good and kind during screening and interviews. But in actual work, they're starting to act naturally and don't seem to protect the business at all. I agree there are casinos that have good support and are well trained.



 

 

 

 

 

 


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stomachgrowls
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January 26, 2022, 09:37:08 PM
 #74

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
If they do not let me withdraw without verifying my account, I will leave them without asking much because they will not help me instead they can easily turn the situations become worst. If they have reputations, maybe I will ask them why they can not process the withdrawal, but if they finally ask me to fill KYC, I do not want to do that. I will avoid the site that asks KYC because I only want to have fun with gambling games and if I win, that is just a coincidence and I think the casino should know about that.

So your choices is now becoming smaller since almost all casino has the right to ask you KYC for some reasons. Maybe you will not be interested to gamble in online casino anymore in the future because of regulation of the license. For me it is fine to do KYC if the reason is acceptable, I'll do it in other specific case as well such as if I try to withdraw huge amount of money. If the casino is trustworthy, I will not need to worry of doing KYC.
Sooner or later then it wouldnt really be surprising that it would become the standard thing on whereas gamblers wouldnt really having no choice but do deal with it.Regulation and laws become more strict and if you dont like kyc then theres no much that you can do.

Things that turns me off mostly is on the games been offered by the site.If i do look that it do only offer thats something very common then i do usually skip most of the time.

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January 26, 2022, 09:53:28 PM
 #75

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.
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January 26, 2022, 10:28:30 PM
 #76

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
^ The thing that the most turn me off is that when I heard a casino selecting scamming their users and begun to spread the major complaints of the casino and probably that shady behavior that mots that I don't like. Another one is that when they required heavy KYC procedures like submitting photos and taking selfies. Probably, email address, phone number, where you live and age would be enough as a KYC.
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January 26, 2022, 10:30:28 PM
 #77

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.
This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.

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January 27, 2022, 01:13:02 AM
 #78

costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.
I'm also in the same boat, I rarely experience any issues and there are instances where the issue is out of their reach so I really can't blame them if they can't fix it right away.

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.
I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.

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January 27, 2022, 02:37:22 AM
 #79

costumer support is important but I do not prioritize this because luckily I have been gambling for years and not experienced any major problems. There are small problems but I can troubleshoot them myself and there is no need to call for the support.
I'm also in the same boat, I rarely experience any issues and there are instances where the issue is out of their reach so I really can't blame them if they can't fix it right away.

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.
I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.


Yeah, this is usually the main problem with the casino, whether it is an online or physical one; however, the physical one would be dealt with immediately because you will be speaking with a representative who will give you updates in real time; however, some online casinos take weeks or even months to resolve issues because they are too slow to do so; however, it still depends on the issue. When using the live chat feature, you may find yourself conversing with a bot, which makes it somewhat ineffective in reporting your issue. Emailing them also takes a long time for them to respond. But, yes, this is the most common problem, not only in gambling, but in all aspects of life, I believe.
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January 27, 2022, 08:11:54 AM
 #80

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
^ The thing that the most turn me off is that when I heard a casino selecting scamming their users and begun to spread the major complaints of the casino and probably that shady behavior that mots that I don't like. Another one is that when they required heavy KYC procedures like submitting photos and taking selfies. Probably, email address, phone number, where you live, and age would be enough as a KYC.
Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.
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January 27, 2022, 08:14:37 AM
 #81

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

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January 27, 2022, 08:25:57 AM
 #82

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.
This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .

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January 27, 2022, 08:46:10 AM
 #83

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
clearly for me that the behavior that turns me off is what 1xbit.com does and luckily that is the signature banner you are wearing.

You find Guts to ask this when clearly that you are promoting the shittest and the most scam gambling site in crypto currency world.
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January 27, 2022, 11:06:49 AM
 #84

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

What turns me off when it comes to gambling casinos are those who don't provide good customer service whenever problems arise. I have read so many posts here about conflicts and concerns that could have been solved easily, yet, the casinos didn't bother to solve it right away. There are so many posts here in scams and accusations board in which clients suffered either minor and major issue. And then when they try to contact the customer representative, it will either not reply to them or make empty promises. This is such a huge turn off because every player deserves to get a nice treatment and resolution. Also, the casinos are responsible to discuss the problem with their customers because without them, it will not be where it is today. They all owe it to their patronizers, but I don't know why most often than not, they forget it.
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January 27, 2022, 11:15:21 AM
 #85

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
clearly for me that the behavior that turns me off is what 1xbit.com does and luckily that is the signature banner you are wearing.

You find Guts to ask this when clearly that you are promoting the shittest and the most scam gambling site in crypto currency world.
Don't make it personal mate , OP's thread is indeed worth answering because this is one best for sharing , as we are all gamblers here that wanted to find what to Look at in each casino that has been advertised .

I am once had some trouble in a casino but obviously? those are the days that I am still new to crypto casino , but now? lol i almost knew everything that i need to prevent and i need to believe .









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January 27, 2022, 12:12:30 PM
 #86

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

What turns me off when it comes to gambling casinos are those who don't provide good customer service whenever problems arise. I have read so many posts here about conflicts and concerns that could have been solved easily, yet, the casinos didn't bother to solve it right away. There are so many posts here in scams and accusations board in which clients suffered either minor and major issue. And then when they try to contact the customer representative, it will either not reply to them or make empty promises. This is such a huge turn off because every player deserves to get a nice treatment and resolution. Also, the casinos are responsible to discuss the problem with their customers because without them, it will not be where it is today. They all owe it to their patronizers, but I don't know why most often than not, they forget it.
The casino forgets about the good attitude to customers for one simple reason - all the money but above all it is a profitable business and only in the second place - it is creating a comfortable environment for customers and increasing the number of users - players.  Casino profits depend on this first and foremost.  
And all casinos balance on the optimal balance of comfort for players and their own profits.  Of course, this ratio is a little different, but the meaning of their actions does not change.  
In addition, it is necessary to keep in mind the psychological state of the lost players and their increased aggression, including when writing complaints and communicating with support.  Hence the large flow of negativity in almost all casinos.

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January 27, 2022, 12:52:36 PM
 #87

Me, like I would say most persons, want to simply be treated fairly and as per the agreement, implicit or explicit, that I have with others. By implicit, I mean that there are some assumptions that anyone can reasonably make about what is expected from a casino. Firstly, withdrawal of funds should be easy and painless. Any condition or additional requirement to withdraw that is not there to fund is in my view off-putting.

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January 27, 2022, 01:09:39 PM
 #88

Me, like I would say most persons, want to simply be treated fairly and as per the agreement, implicit or explicit, that I have with others. By implicit, I mean that there are some assumptions that anyone can reasonably make about what is expected from a casino. Firstly, withdrawal of funds should be easy and painless. Any condition or additional requirement to withdraw that is not there to fund is in my view off-putting.

That's what we are always looking for. You can play and even win, but if they don't let you withdraw money or you have pain to cash out, this is not what you are looking for. And at the end of the day, you will understand that this casino is not where you want to play.
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January 27, 2022, 01:44:56 PM
 #89

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I just have to point out the casino you are promoting, everyone here in Bitcointalk has a huge turn off to 1XBIT because they intentionally scam people, and not only scamming them they make it appear that the player is the one at fault by accusing them of breaking their rules, 1XBIT is very much synonymous to scam casino, it's like a leper that we should not even look.

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rhomelmabini
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January 27, 2022, 01:49:39 PM
 #90

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.
This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.
Well, in the past I've been there considering I'm a newbie but this forum taught me a lot about picking the right casino and I'm thankful I've been here. Moreover, we can't really make it at fault on casinos because it's aligned on their T&C but as I said if it's not on the T&C and yet there are still instances of blocking an account for no actual reasons then that's totally sucks big time.
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January 27, 2022, 01:53:50 PM
 #91

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I just have to point out the casino you are promoting, everyone here in Bitcointalk has a huge turn off to 1XBIT because they intentionally scam people, and not only scamming them they make it appear that the player is the one at fault by accusing them of breaking their rules, 1XBIT is very much synonymous to scam casino, it's like a leper that we should not even look.

It always works like this. If you are breaking any rules, you are the only one to blame. I'm not going to develop this offtopic subject anymore. when it comes to casino behaviour, I don't like them spamming my email, but I have never seen a single gambling site that avoided this opportunity to stimulate me gambling somehow Grin
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January 27, 2022, 02:17:54 PM
 #92

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.
This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .
Moreover, casinos that are still running campaigns (except for 1). Back to how their services until now have always provided the best and try to keep updating whenever there is a change regarding the service system and others. While they continue to show their contribution in several threads and respond to any complaints then for me their choice of casino is the most important thing. At least we'd have filed a complaint if there were a few problems.

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January 27, 2022, 07:54:21 PM
 #93

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

The behavior that they'll require you to send documents pertaining to verify your account that I think will turn off every individuals to play on their site. Some of the time this happens but some of the time as well there are instances that they'll just freeze the account without a warning. I haven't experienced the latter but somehow that's BS if they do.
This is on the time that you've been dealing with shady casinos but if not or to those known ones then they couldnt really just asked out or made out actions without viable reason thats why its always wise to deal on these places rather than new ones but to mind off that we shouldnt make it on general.
Verifications and something attached to it do really sucks big time and this is mainly what people make turn off on particular websites.
Well, in the past I've been there considering I'm a newbie but this forum taught me a lot about picking the right casino and I'm thankful I've been here. Moreover, we can't really make it at fault on casinos because it's aligned on their T&C but as I said if it's not on the T&C and yet there are still instances of blocking an account for no actual reasons then that's totally sucks big time.
Changing terms and conditions do even happen with known casinos as far as i remembered but the issue had been totally patched up or been resolved when the community just simply forget on what happened
and been focusing most on the service been giving out with these platforms.

Issues could really be there but what matter most is that it would really be get resolved out but those negative impressions would surely last neither on personal choice you would really get discourage
or would turn you off overtime and would tend to switch into other one and we do have different mindset when it comes to this.So it is really hard to tell on what level of tolerance on a
certain individual could really have.

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January 27, 2022, 08:43:43 PM
 #94

~
Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.
Talking about selective scamming I don't think the newborn casinos dare to use this kind of method (it could be wrong) since it would be a huge impact on them instead they tend to not pay their users at all rather than be selective I guess. The one would apply such kind method high likey the casinos that had been known as shady for a long time such as 1*bit.
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January 27, 2022, 11:46:56 PM
 #95

I can't agree more because it really sucks when the support isn't helping you at all which should be helping you as their job.
I've also experienced this, sometimes it's just a hit or miss there are times where i'd get in contact with a good support and then there's other supports who barely have any clue on what i'm trying to point out.
That's really what we don't like as per these casinos with their support. I hope that they have an evaluation for their supports and just after helping or did nothing to their customers concern.
I know that they have that type of rankings so that the management will see who are those effective and being liked by their customers and those that aren't really excelling into their tasks as a support.



 

 

 

 

 

 


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January 28, 2022, 08:36:17 AM
 #96

Some factors that commonly gamblers will not like the operator:
- Scam
- Low of services
- slow troubleshooting
- Low-speed response of the CS
- High transaction fees
- Complicated KYC
- Fake bonuses
- Difficult interface

Maybe they are some of the conditions that I don't like and maybe others also don't like..

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January 28, 2022, 10:25:27 AM
 #97

~
Selective scamming is the order of the day with most casinos and bookmakers around it has been obvious they are not ready to build any reputation, I hate to see accusations and problems that never get resolved or bringing up KYC that was not initially stated in the T&C.
Talking about selective scamming I don't think the newborn casinos dare to use this kind of method (it could be wrong) since it would be a huge impact on them instead they tend to not pay their users at all rather than be selective I guess. The one would apply such kind method high likey the casinos that had been known as shady for a long time such as 1*bit.
That new casino will not do that because they want to build reputations and gain trust from people so they use smart ways to benefit them. But in their journey, if they're going to scam people, they start to do bad things and trap them so they will not realize that those people are getting a scam by the casino. It begins from withdrawal is not process, asking KYC for withdrawing some amount, cheat on their system is some examples that the casino can do to their members. If that happens to us, we need to get out from them and not think to use them or back to them because they will do other things to get our money.

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January 28, 2022, 10:46:12 AM
 #98

Changing terms and conditions do even happen with known casinos as far as i remembered but the issue had been totally patched up or been resolved when the community just simply forget on what happened
and been focusing most on the service been giving out with these platforms.

Issues could really be there but what matter most is that it would really be get resolved out but those negative impressions would surely last neither on personal choice you would really get discourage
or would turn you off overtime and would tend to switch into other one and we do have different mindset when it comes to this.So it is really hard to tell on what level of tolerance on a
certain individual could really have.
Yes, changes in TOS have indeed happened in some casinos, there was even a thread here about a topic where the TOS of a casino was changed but it never updated the users (or it was sent in spam, I can't really remember much about the specifics anymore). Nothing new really, TOS changes are rather normal for some casinos, especially if they find loopholes or some stuff that they forgot to properly arrange.
That new casino will not do that because they want to build reputations and gain trust from people so they use smart ways to benefit them. But in their journey, if they're going to scam people, they start to do bad things and trap them so they will not realize that those people are getting a scam by the casino. It begins from withdrawal is not process, asking KYC for withdrawing some amount, cheat on their system is some examples that the casino can do to their members. If that happens to us, we need to get out from them and not think to use them or back to them because they will do other things to get our money.
Pretty much standard scammy procedures. Honestly if a site, even if it wasn't a casino, maybe even just a news site or something, starts asking you for money to view something you clearly have access originally but they just changed it arbitrarily without updating you or giving you time to realize the changes, just leave and quit using that for good.

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January 28, 2022, 11:50:07 AM
 #99

Some factors that commonly gamblers will not like the operator:
- Scam
- Low of services
- slow troubleshooting
- Low-speed response of the CS
- High transaction fees
- Complicated KYC
- Fake bonuses
- Difficult interface

Maybe they are some of the conditions that I don't like and maybe others also don't like..

The first point is great:) Scam is what turns your off in each and every casino:) I would also add stupid support members that give stupid answers to your questions. That's irritating.
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January 28, 2022, 01:14:54 PM
 #100

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Being inactive here on bitcointalk. If you are not here, then I do not want to gamble in your casino. I know that casinos do not have just here, they get people from all around the world and bitcointalk is just one place. We have so many casinos in the crypto world and we see like maybe 10 decent ones in bitcointalk, whereas there are 100+ of them online (thousand if you include bad ones as well).

However, for me the real thing is that if you are here, if you have a staff that talks here, or even the founder, then I know that I could get you to talk to me in case there is a bad situation going on. Look at some of the other casinos that do not care about here, they end up doing something bad and you complain about it but nothing happens because they do not care about bitcointalk at all and they do not care if someone is complaining. This is why someone being active on bitcointalk on behalf of the casino is very important to me.
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January 28, 2022, 02:45:34 PM
 #101

Agree, honesty is everything. If casino doesn't want or care to respond it just shows how much they really care about any situation.

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January 28, 2022, 03:02:02 PM
 #102

Being inactive here on bitcointalk. If you are not here, then I do not want to gamble in your casino. I know that casinos do not have just here, they get people from all around the world and bitcointalk is just one place. We have so many casinos in the crypto world and we see like maybe 10 decent ones in bitcointalk, whereas there are 100+ of them online (thousand if you include bad ones as well).

However, for me the real thing is that if you are here, if you have a staff that talks here, or even the founder, then I know that I could get you to talk to me in case there is a bad situation going on. Look at some of the other casinos that do not care about here, they end up doing something bad and you complain about it but nothing happens because they do not care about bitcointalk at all and they do not care if someone is complaining. This is why someone being active on bitcointalk on behalf of the casino is very important to me.

That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos who do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn off me.

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January 28, 2022, 03:09:44 PM
 #103


That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos who do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn off me.

Perhaps they have paid campaign managers to do the job, hence the "I'll just sit back and focus elsewhere" attitude.

Funnily they might spring up when it comes to promos.

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January 28, 2022, 03:21:58 PM
 #104

The only behavior of a casino that turns me off is the casino who keeps saying and promoting their website as fair or provably fair and if you tried to double check it and  you can't proved it or it's not fair at all that really turns me off and not only they are not promoting false information but also trying to trick the players.

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January 28, 2022, 03:43:36 PM
 #105


That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos that do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn of me.

Perhaps they have paid campaign managers to do the job, hence the "I'll just sit back and focus elsewhere" attitude.

Funnily they might spring up when it comes to promos.
Well having a representative on the forum is an added advantage to casino owners but the most important thing is how the operators deal with the customer's feedback and complaints, one of the most annoying parts is that in some cases the customer never get any good response from the team and the problem are left untouched which have resulted into scam accusation and ultimately denting their reputations.
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January 28, 2022, 03:57:37 PM
 #106


That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos that do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn of me.

Perhaps they have paid campaign managers to do the job, hence the "I'll just sit back and focus elsewhere" attitude.

Funnily they might spring up when it comes to promos.
Well having a representative on the forum is an added advantage to casino owners but the most important thing is how the operators deal with the customer's feedback and complaints, one of the most annoying parts is that in some cases the customer never get any good response from the team and the problem are left untouched which have resulted into scam accusation and ultimately denting their reputations.

That's ofcourse true. I think most of the scam accusation would have been raised because of a bad or incomplete response from the customer support.
The scam accusations would decrease drastically if casino owners hire good representatives for customer support.

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January 28, 2022, 05:18:28 PM
 #107

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

1. Created an ANN thread in this forum but do not actively interact with members.
2. Slow in responding or even worst ignoring user's complaints or question when there is an issue.
3. Changing rules/terms for their own benefits.
4. Giving non valid reason or without proof to accuse players doing suspicious activity.

I think above 4 behaviors is more than enough for me to stay away from the casino.

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January 28, 2022, 05:58:01 PM
 #108


That's really a good point. Casinos having their account on this forum do earn some kind of respect from the community.
Most of the popular casinos have their accounts on this forum and I guess this adds an advantage the casino owners as well since they might get good traffic from bitcointalk users.
But there are also some casinos that do have an account on this forum yet are reluctant to stay active on the forum. This is what a huge turn of me.

Perhaps they have paid campaign managers to do the job, hence the "I'll just sit back and focus elsewhere" attitude.

Funnily they might spring up when it comes to promos.
Well having a representative on the forum is an added advantage to casino owners but the most important thing is how the operators deal with the customer's feedback and complaints, one of the most annoying parts is that in some cases the customer never get any good response from the team and the problem are left untouched which have resulted into scam accusation and ultimately denting their reputations.

That's ofcourse true. I think most of the scam accusation would have been raised because of a bad or incomplete response from the customer support.
The scam accusations would decrease drastically if casino owners hire good representatives for customer support.
And this place on this forum is the most relevant for someone to look for when it comes to issues and stuffs on which you could really tell the reputation of a site whether its a good one or not basing on how
many issues or pending complaints that they do have.

You wouldnt really be that dumb for you not to notice on which one is good and which ones is considerable.You should mind off that even top sites does have issues, what matter most on here
is that those issues had been resolved out in the end.

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January 28, 2022, 06:03:47 PM
 #109

Today there are enough cryptocasinos that you can choose. If i don`t like something - i can just change casino. The main thing that they can do - to solve problems. If they solve it fast and correct - i can forgive them other problems. And the problem i can`t solve with changing casino is the problem with withdrawal my money. This is the worst thing that casino can do as for me.

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January 28, 2022, 06:12:09 PM
 #110

This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .

Exactly. There are casinos out there that regardless of how long they have already existing in the market, and have established their reputation well, they still make it to a point to be available for communication with their customers. This is a big factor indeed in giving the trust to the casino, and one that we should all keep on observing. This not only indicate their commitment to quality service but also transparency in updating progresses to their customers.
This is especially important when there is a dispute between a customer and the casino, many casinos have terrible customer service which means that if you have a problem you have to wait for weeks to get any kind of response, and if you have money on the line then this kind of slow response will seem as some sort of scamming behavior, even if that was not the intention of the casino, however if there is a fast communication then the customer knows that his problem is being reviewed and as such they do not feel that they are about to be scammed, and once the problem is resolved they are satisfied with the service they received, showing us once again that how you treat your customers is key to have a successful business.
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January 28, 2022, 07:03:38 PM
 #111

The one thing that I hate the most must be when they start out with very relaxed KYC requirements to bait people to play there and when they grow a big enough user base, they suddenly start to demand that strict verification be required to play at the casino.

Why was it OK for people to gamble at the casino when they were small.. but once they grow bigger.. it change so rapidly.? Also ....people who win big... suddenly gets scrutinized to see if they can find an excuse not to pay them.  Angry

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January 28, 2022, 07:43:40 PM
 #112

Being inactive here on bitcointalk. If you are not here, then I do not want to gamble in your casino. I know that casinos do not have just here, they get people from all around the world and bitcointalk is just one place. We have so many casinos in the crypto world and we see like maybe 10 decent ones in bitcointalk, whereas there are 100+ of them online (thousand if you include bad ones as well).

However, for me the real thing is that if you are here, if you have a staff that talks here, or even the founder, then I know that I could get you to talk to me in case there is a bad situation going on. Look at some of the other casinos that do not care about here, they end up doing something bad and you complain about it but nothing happens because they do not care about bitcointalk at all and they do not care if someone is complaining. This is why someone being active on bitcointalk on behalf of the casino is very important to me.
quite reasonable. because indeed with the recognition of the community that is here I personally feel more secure and comfortable because at least it is a guarantee that their reputation is already there and is quite good.
But on the other hand we also have to be able to pay attention to casinos that do have a lack of trust and this can also be considered to choose which ones are really safe and which ones are indeed suspicious.

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January 28, 2022, 08:00:03 PM
 #113

This is especially important when there is a dispute between a customer and the casino, many casinos have terrible customer service which means that if you have a problem you have to wait for weeks to get any kind of response, and if you have money on the line then this kind of slow response will seem as some sort of scamming behavior, even if that was not the intention of the casino, however if there is a fast communication then the customer knows that his problem is being reviewed and as such they do not feel that they are about to be scammed, and once the problem is resolved they are satisfied with the service they received, showing us once again that how you treat your customers is key to have a successful business.

Good communication keeps gamblers attached to the house. It means that if the supports continue to show care for the players, they will keep coming back and play; I see your point and it's really valid. If there's concern and the team gives good updates showing that they are not neglecting the issue will bring good trust to the person who is experiencing the problem.

It's good to know that they are someone who's working with your concern and you are not waiting for nothing,

especially that we also use crypto in which the value is moving up and down, it's value a lot.


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January 28, 2022, 08:32:54 PM
 #114

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

I've seen a few recent posts, usually blatantly obvious, where a new casino appears and is very quickly praised by a bunch of new accounts. It's a very shallow attempt of advertising and should be an instant warning to stay away. One of those sites also used a registered trademark of another gambling company, which is a red flag that they will be shut down one way or another fairly soon. It's worth having a flick through any links in the footer of the page and having a quick read through, because shell scam sites will often copy pages from other casinos or may have dead links throughout. If the support page is comprehensive (phone numbers, addresses, people) and you are able to do basic verification on it  - even just simple Google searches that match useful results - that could save you a headache in future.

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January 28, 2022, 08:37:32 PM
 #115

quite reasonable. because indeed with the recognition of the community that is here I personally feel more secure and comfortable because at least it is a guarantee that their reputation is already there and is quite good.
But on the other hand we also have to be able to pay attention to casinos that do have a lack of trust and this can also be considered to choose which ones are really safe and which ones are indeed suspicious.
If one wants to know which is the best casino which is safe to try then one quick question to the community will answer all his doubts. Someone has compiled a complete list of crypto casinos like him, but I didn't find the thread.

The average user who likes to post on gambling boards probably already knows which casinos are reputable and which casinos are reputable here, so it shouldn't take too much time for anyone wanting to give it a try. A strong community will help them get what they want, but keep doing your own analysis and also do it at your own risk and not breaking any of the rules stated in the TOS.

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January 28, 2022, 08:51:55 PM
 #116

~snip~
Why was it OK for people to gamble at the casino when they were small.. but once they grow bigger.. it change so rapidly.? Also ....people who win big... suddenly gets scrutinized to see if they can find an excuse not to pay them.  Angry
^ I have seen many casinos like this but in terms of KYC, they are very strict when they grow up.
That is definitely right, it is really not good that behavior when the casino tried to find an excuse and encountered this personally last year and the reason I did not use that casino until now. It seems they had a loophole for their users and the opportunity not to pay especially if we don't know what is written on the TOS, additionally, it should also be better if we read the TOS.
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January 28, 2022, 09:06:32 PM
 #117

^ I have seen many casinos like this but in terms of KYC, they are very strict when they grow up.
That is definitely right, it is really not good that behavior when the casino tried to find an excuse and encountered this personally last year and the reason I did not use that casino until now. It seems they had a loophole for their users and the opportunity not to pay especially if we don't know what is written on the TOS, additionally, it should also be better if we read the TOS.
Reading the TOS is a must for gamblers who want to try any casino regardless if they are big gamblers or just want to try their luck. TOS is often the reason why casinos can freeze a gambler's winnings due to the habit of gamblers who don't read the TOS well. Having multiple accounts, using a VPN and some other common things are the reasons why we often find funds frozen by casinos.

I really discourage myself from trying out many new casinos before they have a good reputation. Also I don't really like KYC on casinos to a certain extent. Sometimes KYC becomes mandatory for those who win big bets or when the casino has suspicions at some stage about the user. I think it's written clearly on the casino TOS if I'm not mistaken.

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January 28, 2022, 09:13:26 PM
 #118

~snip~
Why was it OK for people to gamble at the casino when they were small.. but once they grow bigger.. it change so rapidly.? Also ....people who win big... suddenly gets scrutinized to see if they can find an excuse not to pay them.  Angry
^ I have seen many casinos like this but in terms of KYC, they are very strict when they grow up.
That is definitely right, it is really not good that behavior when the casino tried to find an excuse and encountered this personally last year and the reason I did not use that casino until now. It seems they had a loophole for their users and the opportunity not to pay especially if we don't know what is written on the TOS, additionally, it should also be better if we read the TOS.
They just simply look at their own benefits, not for the gamblers. Casinos like that would not grow anymore instead, they turn back down and gamblers will look at those casinos that give value to their players. 

And talking about KYC, it was understandable as it adds security to our account and that is not a problem for me but of course, it much better to not have. But I think, what is very important is that all casinos will immediately address the concern of their players and could give such favorable solution, not just ignore us.

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January 28, 2022, 09:54:22 PM
 #119

this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

When they allow to deposit, but for withdraw they ask your KYC (very typical situation with casinos and betting platforms). Despite they mostly write such rules in their ToS, the fact of such actions is not good by itself.
You should ask for KYC before client shall deposit, in reverse it's looks like casino takes your funds as hostage.

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January 28, 2022, 11:32:32 PM
 #120

^ I have seen many casinos like this but in terms of KYC, they are very strict when they grow up.
That is definitely right, it is really not good that behavior when the casino tried to find an excuse and encountered this personally last year and the reason I did not use that casino until now. It seems they had a loophole for their users and the opportunity not to pay especially if we don't know what is written on the TOS, additionally, it should also be better if we read the TOS.
Reading the TOS is a must for gamblers who want to try any casino regardless if they are big gamblers or just want to try their luck. TOS is often the reason why casinos can freeze a gambler's winnings due to the habit of gamblers who don't read the TOS well. Having multiple accounts, using a VPN and some other common things are the reasons why we often find funds frozen by casinos.

I really discourage myself from trying out many new casinos before they have a good reputation. Also I don't really like KYC on casinos to a certain extent. Sometimes KYC becomes mandatory for those who win big bets or when the casino has suspicions at some stage about the user. I think it's written clearly on the casino TOS if I'm not mistaken.
TOS is a long pile of text and even myself couldnt really deny that i do really skip out on reading this since most of the time they are just the same.There might be some changes in some parts but
most of the time it would really be just the same thats why people doesnt really mind off that much on reading it and when they had committed some violation then it is really that their fault
because if they had just read up the Tos then they wont really be able to commit out those mistakes.Is there something you can do? You do violate then its expected
that you would really be experiencing problems.

R


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January 29, 2022, 03:28:40 AM
 #121

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

There are lots of reasons on why online casinos have been neglected by users. But the core issues that I think that may either make or break the casino are the following:

  • Lack of customer service response;
  • Asking for too much KYC documents; and/or
  • Vague and fake giveaways.

I think the first reason is self-explanatory given that in an online setting, customer response is the key for a successful project. For the second issue, asking for too much KYC documents usually put people in a situation where they feel uncomfortable and unsafe. For the last issue, I think there are thousands of online casinos click-baiting you with their so-called "free BTC giveaways" but in fact, not.

R


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January 29, 2022, 05:23:03 AM
 #122

TOS is a long pile of text and even myself couldnt really deny that i do really skip out on reading this since most of the time they are just the same.There might be some changes in some parts but most of the time it would really be just the same thats why people doesnt really mind off that much on reading it and when they had committed some violation then it is really that their fault because if they had just read up the Tos then they wont really be able to commit out those mistakes.
People are more likely to belittle the small things but basically it can have a big impact in the future like a user violating the TOS. They ignore it because it's usually just a collection of text that can be found on almost any gambling site (not much different), no problem but they really have to accept the consequences if something goes wrong.

As I said above, sometimes we give the site the power to blame us for our ignorance of the ToS itself. One of the downsides is that the site can freeze our funds in the event of a breach.

.
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January 29, 2022, 05:31:59 AM
 #123

The one thing that I hate the most must be when they start out with very relaxed KYC requirements to bait people to play there and when they grow a big enough user base, they suddenly start to demand that strict verification be required to play at the casino.
This is a sneaky and that's what I hate about this, it makes people comfortable and then suddenly throw them under the bus just because they've gotten bigger, I could get the stand of the gambling sites who do this but the fact that they enforce on everyone else when they could at least leave the older users from complying to it. It's not a big inconvenience for me even though I hate it but it needs to get some attention.
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January 29, 2022, 06:55:38 AM
 #124

Normally casino behaviour that turn people off and give up is a casino that is so difficult to do withdrawal, and that delays in payment of customers, this can make one easily give up on casino.
We have the experience of seeing some crypto gambling sites asking about verification for their members after play for some time, especially if they can win a lot of money or deposit a bigger amount of money.
We can avoid that by asking them by email or at their ANN thread about the KYC and if they still need verification, that will be a time for us to search for the other sites which are not required KYC.
The behavior can change easily once the player wins much money because the casino does not like seeing people win much money.
Casino like that will not operate for a long time instead will stop operating and their members will leave the casino without thinking to use it for playing gambling.

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January 29, 2022, 07:42:40 AM
 #125

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
It is the Lack of response from Support and the Inactivity of the Forum representative to address the problem here or in their Live chat or emails .

I have been in many casino but Only few that i found all that I am looking for.

So if the casino as no active person to answer problems , and also not offering bonuses even for active players then I may say sorry but i will pass playing there.

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January 29, 2022, 08:30:36 AM
 #126

The one thing that I hate the most must be when they start out with very relaxed KYC requirements to bait people to play there and when they grow a big enough user base, they suddenly start to demand that strict verification be required to play at the casino.
This is a sneaky and that's what I hate about this, it makes people comfortable and then suddenly throw them under the bus just because they've gotten bigger, I could get the stand of the gambling sites that do this but the fact that they enforce on everyone else when they could at least leave the older users from complying to it. It's not a big inconvenience for me even though I hate it but it needs to get some attention.
This is absolute truth, the fact is players always look for privacy and any thing that have to do with KYC does not attract them, but if a site has a KYC requirement let is be stated clearly on the terms and conditions before registration.
If the casino does that without any announcement, their members will not accept and complain to them, although members will know that will be useless as the casino will have the power to do anything they want. But the impact for the casino is their members will leave them and will not try to go back to the casino. If the casino has its rules written on its pages without trying to cheat them in the future, its members will be happy because it is fair in treating its members. From that, the casino will have many loyal members.

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January 29, 2022, 08:35:49 AM
 #127

It is the Lack of response from Support and the Inactivity of the Forum representative to address the problem here or in their Live chat or emails .

I have been in many casino but Only few that i found all that I am looking for.

So if the casino as no active person to answer problems , and also not offering bonuses even for active players then I may say sorry but i will pass playing there.
Well, given that most of the gamblers here talk about KYC.

I second that the lack of good support representative isn't a good impression. It's the reason why some gamblers are staying on a casino because of the friendly support, admins and moderators.

And that gives them the idea to make good promos and bonuses for those loyal customer that are staying with them. We can't blame those gamblers that go from one casino to another if they find the ideals of these factors.

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January 29, 2022, 12:39:10 PM
 #128

quite reasonable. because indeed with the recognition of the community that is here I personally feel more secure and comfortable because at least it is a guarantee that their reputation is already there and is quite good.
But on the other hand we also have to be able to pay attention to casinos that do have a lack of trust and this can also be considered to choose which ones are really safe and which ones are indeed suspicious.
If one wants to know which is the best casino which is safe to try then one quick question to the community will answer all his doubts. Someone has compiled a complete list of crypto casinos like him, but I didn't find the thread.

The average user who likes to post on gambling boards probably already knows which casinos are reputable and which casinos are reputable here, so it shouldn't take too much time for anyone wanting to give it a try. A strong community will help them get what they want, but keep doing your own analysis and also do it at your own risk and not breaking any of the rules stated in the TOS.
I quite agree with what you said and indirectly I also do something like this because indeed other than this concerns about trust here also we can choose and sort about various reviews that other people have done on the site so that this can be used as a reference For us whether you want to be there or not.

Yep, when we melhat review now a lot of members in this forum often share their experiences and analysis about various existing casino sites and this becomes something very good for comparison.

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January 29, 2022, 02:44:27 PM
 #129

I quite agree with what you said and indirectly I also do something like this because indeed other than this concerns about trust here also we can choose and sort about various reviews that other people have done on the site so that this can be used as a reference For us whether you want to be there or not.

Yep, when we melhat review now a lot of members in this forum often share their experiences and analysis about various existing casino sites and this becomes something very good for comparison.
Of course because gambling activity is one activity that is quite sensitive because of the involvement of money in it. People want to risk their money to win and it makes sense that they follow all the rules if they want to get paid.

I am not a person who has much knowledge about gambling, but I still have to be aware of the potential losses that we will get on certain sites so analyzing and getting some information from the community will be very useful before betting on a site. But since gambling is a risky activity, bet at your own risk and still have a limit on how much you can afford to lose.

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January 29, 2022, 03:41:36 PM
 #130

A casino with scam accusationin the forum but not fixing it nor replying to the thread where they are discussed about. We  probably will understand if they don't respond in forum but at least on chat should responsibly explain to the player what goes on.

There were several of these casino in the past still runs but obviously if anyone search for their reputation will be turned off.

I think what OP meant was their service in chat and email. Terrible casinos are like that, they are just good in the beginning to lure players but when they get what they want, they'll turn into something worst. Like suddenly requiring KYC, delay withdrawals while asking a lot of questions that are not in their T&C, delayed response to a certain problem, etc...
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January 29, 2022, 04:11:44 PM
 #131

Well, given that most of the gamblers here talk about KYC.

I second that the lack of good support representative isn't a good impression. It's the reason why some gamblers are staying on a casino because of the friendly support, admins and moderators.

And that gives them the idea to make good promos and bonuses for those loyal customer that are staying with them. We can't blame those gamblers that go from one casino to another if they find the ideals of these factors.
Facts. Honestly, KYC isn't that much of an issue sometimes, it's just that the way they ask for it is kind of dumb and stupid that users bloody hate it. Asking for KYC when withdrawing, asking for KYC when originally it wasn't there, those kinds of things are the ones that are irritating but having KYC stated in full black and white at the start? That's pretty agreeable since I can just leave the site and choose to go to another casino.

As for customer support, well that's always a number one kind of thing. I'd always want an agreeable customer support, one that doesn't just half ass you when you're trying to inquire stuff.

R


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January 29, 2022, 04:52:50 PM
 #132

I would be pissed off if any of the casino sites support isn't fast enough & assisting accordingly. You are talking about the feedback on the forum and off the forum? If they have a bad practice in the forum by anyhow, would anyone from the forum give them a fuck? I doubt anyone would join. If we are talking about new sites, I barely deposit on them. Most of the times, I just check it out and leave.

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January 29, 2022, 05:36:05 PM
 #133

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
locking accounts without prior confirmation, arbitrarily updating TOS and also slow in responding to complaints. I see a lot of unprofessional gambling sites out there, especially those that have just emerged, so they only play on trusted gambling sites, have large rounds of money and also have a good track record.

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January 29, 2022, 08:04:21 PM
 #134

TOS is a long pile of text and even myself couldnt really deny that i do really skip out on reading this since most of the time they are just the same.There might be some changes in some parts but most of the time it would really be just the same thats why people doesnt really mind off that much on reading it and when they had committed some violation then it is really that their fault because if they had just read up the Tos then they wont really be able to commit out those mistakes.
People are more likely to belittle the small things but basically it can have a big impact in the future like a user violating the TOS. They ignore it because it's usually just a collection of text that can be found on almost any gambling site (not much different), no problem but they really have to accept the consequences if something goes wrong.

As I said above, sometimes we give the site the power to blame us for our ignorance of the ToS itself. One of the downsides is that the site can freeze our funds in the event of a breach.
For sure they would and thats the main thing or reason that they would really be thrown at you whenever you do violate something since it is really been stated on terms and conditions in the first place.
If you do commit out something then expect that there would really be consequences with that and this is why its better to be wary rather than to be sorry at all.
Avoid as much as you can because casinos or any platforms could really make use of these violation against you which would really result on locking  up funds or banning accounts
and theres nothing you can do about it.

R


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January 29, 2022, 08:12:50 PM
 #135

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

Shady casinos with scam accusations turn me off. Especially those who are holding their players' funds without further reason. Those who break and don't follow their own TOS which violate the rights of their users. It's really an advantage if a certain site has a good record and reputation.
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January 29, 2022, 08:13:23 PM
 #136

For an online casino delay in withdrawal turns me off mostly when the funding goes swiftly but when it gets to withdrawing your wins and there are delays which aren't called for get turned off easily. For offline casinos the inability to manage customers violence when the lose turns me off and this very part will make me never to visit there again
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January 29, 2022, 08:47:04 PM
 #137

As with most gamblers, what bothers and turns me off the most about online casinos is their bad reputation. The worst example on this forum is 1xBit (and their parent company 1xBET). Their response to accusations against them is to ignore them and refuse to resolve them. Instead, they will falsely accuse the players without any evidence, decline payments for unreasonable reasons and, worst of all, invest thousands of dollars to make new naive players fall victim to their scams.

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January 30, 2022, 11:09:30 AM
 #138

I quite agree with what you said and indirectly I also do something like this because indeed other than this concerns about trust here also we can choose and sort about various reviews that other people have done on the site so that this can be used as a reference For us whether you want to be there or not.

Yep, when we melhat review now a lot of members in this forum often share their experiences and analysis about various existing casino sites and this becomes something very good for comparison.
Of course because gambling activity is one activity that is quite sensitive because of the involvement of money in it. People want to risk their money to win and it makes sense that they follow all the rules if they want to get paid.

I am not a person who has much knowledge about gambling, but I still have to be aware of the potential losses that we will get on certain sites so analyzing and getting some information from the community will be very useful before betting on a site. But since gambling is a risky activity, bet at your own risk and still have a limit on how much you can afford to lose.
Even though it doesn't have a further introduction, an analysis of something is indeed very much continued, because who knows we will be there one day, including gambling.
to know about gambling sites or anything related to gambling does not mean we are not good and have to be addicted to gambling and just knowing it will be very important.

Everything has to have risks and responsibilities, especially when it comes to finances as well as gambling, only naive people are not aware of this.

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January 30, 2022, 02:55:47 PM
 #139

First, if it's all about the money. It's a big letdown if they cannot pay up considering how much they will make if you are on losing streaks.
The other thing that I am concerned about is not really what turns you off in the long span of time. With online casinos or sports betting, sudden maintenance will piss you off especially when a game is minutes away from starting or a breakdown on their end. It happened to me for like 3-4 times but I don't really mind them now as they are still a respectable company when it comes to customer support, services and quick payouts.

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January 30, 2022, 02:57:29 PM
 #140

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
locking accounts without prior confirmation, arbitrarily updating TOS and also slow in responding to complaints. I see a lot of unprofessional gambling sites out there, especially those that have just emerged, so they only play on trusted gambling sites, have large rounds of money and also have a good track record.

It's nice when you find support staff that can actually do something - some sites it is almost impossible to get help when things go wrong. If you happen to run into a glitch for instance, I've been treated very well by certain sites and even rewarded for helping to diagnose the issue, free bets were very welcome - plus the site gets made aware of something that could turn off other customers who might not come back. However you can have really basic staff who have no power to do anything but log, may even be simple bot scripts or force you to get answers via an FAQ/Contact form instead of having a live chat. Having live chat available 24/7 is also quite important.

R


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January 31, 2022, 06:45:51 AM
 #141

Yes, this forum is a good place for crypto casinos here every question is answered in a very beautiful way. But for deposits you can find problems in scam sites so you have to analyze them helps to stop casino misbehavior customers become aware and leave the gambling site to put it bluntly it's their team's problem. Some casinos offer free drinks but all that is needed is to know when to stop if a person behaves excessively and behaves, if he can't handle it gently he will withdraw from the casino.
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January 31, 2022, 07:34:26 AM
 #142

Nothing is more worst than a casino or gambling site that is offering fake promotions, poor security and unfair games though most of the games might probably from third party service providers. I see some casinos which gives good promotions and once a player managed to win the promotion they will make excuses or alter the terms and condition of the promotion to avoid playing the player. By doing that it only shows that the gambling site cannot be trusted and was not really plan on paying the players and doing it just to attract players.


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January 31, 2022, 08:15:07 AM
 #143

slow in responding to customer complaints, this is the thing i hate.  in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

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January 31, 2022, 08:28:46 AM
 #144

slow in responding to customer complaints, this is the thing i hate.  in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.

Smiley
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January 31, 2022, 06:35:10 PM
 #145

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.
bad service to players is only owned by unprofessional gambling sites. the client has a great right to feel safe and comfortable, if hearing a client's complaint requires a long reply then don't play the site again because now there are many professional gambling sites that listen to your complaints and respond quickly.

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.
right, Don't forget the T&C, it's a must to read it at the beginning before depositing and playing.

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January 31, 2022, 07:31:24 PM
 #146

Yeah that really sucks.

I don't mind if a casino has some small scale issues so long as they are responsive to these problems.

But if they have terrible customer support, this is completely unacceptable - if you have issues you have the responsibility to resolve them for your clients.
bad service to players is only owned by unprofessional gambling sites. the client has a great right to feel safe and comfortable, if hearing a client's complaint requires a long reply then don't play the site again because now there are many professional gambling sites that listen to your complaints and respond quickly.

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.
right, Don't forget the T&C, it's a must to read it at the beginning before depositing and playing.

Fast response from the team or any rep is always highly appreciated from casinos.
But for those with poor customer service, players usually stay away from them.
And if you are here in the forum long enough, you already know where to go and make your time worthwhile.
This is one of the benefits that you can get from this forum.
If you are a gambler, and you don't want to be screwed, you will only play on known reputable sites here.
And if you got a problem, you can always ask help from the users or from the owners themselves.
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January 31, 2022, 07:45:37 PM
 #147

We all know, most of the behavior we don't want to get while withdrawing.

Is already a basic topic, people while they're winning don't want to get a problem while they're withdraw. Most people will say about "KYC", but to be honest on every casino F.A.Q they always can ask you to do "KYC"

So, never believe anything about anonymous feature or something like that.
It is true that almost any casino is going to have a clause like that in their TOS and could ask anyone about their personal information, however this is why we have reviews in the forum, after all even with those policies there are many casinos that prefer to rely on KYC only when it is absolutely necessary.

So you will want to play in a casino like that and not in one that is going to force you to follow those KYC policies for no reason at all.

.
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January 31, 2022, 08:03:24 PM
 #148

Well, we all have experienced both the bad and the good, it all boiled down to the fact that casino reputation is only at stake when the don't follow the right part such as scam behavior, and again players are always advised to read the terms and conditions of any site before creating an account on them.

Caution must be taken whenever it comes to money. Registering at the casino comes with obligations, so it is very important to know the rules on which we are playing.
If I see that there are unclear rules in the rules then I rather avoid such a casino.

.
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January 31, 2022, 08:15:30 PM
 #149

slow in responding to customer complaints, this is the thing i hate.  in the past when i was still playing on fiat-based gambling sites, i always experienced this, several times when my bet was hit, an error occurred, but when i wanted to complain, they only answered 24 hours later, it was a bad experience and the what i hate the most.
I think things like this are quite reasonable and complaints 1x24 hours I think are still very normal because of course there are several reasons, for example there is a difference in time lag when you are in a country or area with a different time zone or indeed because of their service. a sense of having your own time and maybe if you have a problem with CS, it might take a relatively short time to wait for example like 1x24 hours and the most important thing is that you are definitely not the only one who is having problems, maybe when you have problems other people are complaining about it too
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February 01, 2022, 06:33:05 PM
 #150

This is especially important when there is a dispute between a customer and the casino, many casinos have terrible customer service which means that if you have a problem you have to wait for weeks to get any kind of response, and if you have money on the line then this kind of slow response will seem as some sort of scamming behavior, even if that was not the intention of the casino, however if there is a fast communication then the customer knows that his problem is being reviewed and as such they do not feel that they are about to be scammed, and once the problem is resolved they are satisfied with the service they received, showing us once again that how you treat your customers is key to have a successful business.

Good communication keeps gamblers attached to the house. It means that if the supports continue to show care for the players, they will keep coming back and play; I see your point and it's really valid. If there's concern and the team gives good updates showing that they are not neglecting the issue will bring good trust to the person who is experiencing the problem.

It's good to know that they are someone who's working with your concern and you are not waiting for nothing,

especially that we also use crypto in which the value is moving up and down, it's value a lot.


Businesses know that the customer is king, however many casino owners treat their customers as if they are making their customers a favor by allowing them to play at their casino, and this is a huge mistake, this is why to me customer service is key, if I have to choose between a casino with bad customer service but with good bonuses and a casino with great customer service and slightly lower bonuses then I will pick the latter over the former all the time.
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February 01, 2022, 07:55:11 PM
 #151

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
When a casino is just something new or newly heard up then i do usually check out the ff;

1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

If these things couldnt really be seen and showing off some behavior and connecting with transactions
then this is where i do usually been turned off and lost up interest.

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February 01, 2022, 07:58:21 PM
 #152

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.
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February 01, 2022, 09:17:21 PM
 #153

[snip]
1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness
Well, these are very well said.
The main factor that users can turn out is when the casino asked you a KYC for verification which is we know most gamblers hate KYC procedures.
But there are some who are willing to submit KYC verifications and perhaps they are small-time gamblers who only gamble with a small amount or the amount that they can afford to lose. Another factor that turn me off when I heard a scam accusation against them, in that case --avoiding to have a large deposit and perhaps always doubtful to them about my fund and if we will become paranoid on it much better to leave the site.









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February 01, 2022, 09:59:18 PM
 #154

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
Reputation for me is very important because you can determine the casino of this behavior, if they had more fraud activity for sure it will be flooded customer complaints which are we easily to determine. I think that's the behavior of the casino can turn me off, it is a fear to hold your capital or where we can entrust our money. Choosing a good casino while you are here in the forum is maybe not hard, all of them here are taking care of their reputation and I think they will not let it ruin it.
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February 01, 2022, 11:59:21 PM
 #155

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.
The changing rules are annoying but everyone knows the risks they will face when playing on a gambling site...

I noticed that not 1 or 3 gambling sites changed their rules unilaterally, almost all of them did and there we were forced to accept the rules they set more, I personally have no problem with KYC even when making withdrawals but the most annoying thing is changing the rules unilaterally and suddenly especially when withdrawing in large money.



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February 02, 2022, 12:59:25 AM
 #156

The casino is just like centralized exchange it can change the rule at any point with the introduction of rules that will drive the player from having access to the funds and making it impossible for the money to be recovered and this time only when the player wins a big amount and want to withdrawal.
The changing rules are annoying but everyone knows the risks they will face when playing on a gambling site...
I hate sites that changing their rules even without sharing in their players before making those changes because for me this is a act of being cheater or scammer.

let people knows what will happen so we are updated.

Quote
I noticed that not 1 or 3 gambling sites changed their rules unilaterally, almost all of them did and there we were forced to accept the rules they set more, I personally have no problem with KYC even when making withdrawals but the most annoying thing is changing the rules unilaterally and suddenly especially when withdrawing in large money.

Lol that is the case i always brings out because there are so many scam sites now that has this attitude and sometimes even good casinos do this for some reason of security and practical changes .









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February 02, 2022, 01:06:00 AM
 #157

The biggest deterrent must be an ongoing scam accusation, or even worse a history of scams and/or dishonesty. A signature campaign run by the casino that scams people or delays their payments can also be a big no no. A casino should be as transparent as possible, best if they have a live thread on the forum where they answer questions at least once every few days. I don't expect someone to be live 24/7, but problems being unanswered for weeks can make you suspicious. It's pretty much the same with a casino as it is with exchanges or any other businesses. If you want people to send you money you have to build trust.

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February 02, 2022, 01:16:39 AM
 #158

Even though the chats are monitored, very often the people tend to bully the new comers and when you usually make a site they would say weird stuff and sometimes flag you for nothing. Plus you can never go and report such incidents Everytime.
At the same time the casinos are usually very good with withdrawals and deposits but there are some casinos which charge an excessive amount of money which usually makes me mad. Charging 40$ to withdraw 50$? This was something that happened to me and I needed money fast.
Other than that if they have any negative feedback, I will definitely stay away from that site.

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February 02, 2022, 05:04:24 AM
 #159

For me i experienced this twice in sports betting..

I have a good winning streak with good amount just recently (lastweek)    from the 12 bets i made i only lost 1.. then after that live betting was gone and removed and i received a notification of live match betting was under maintenance.. But upon checking on other betting sites live betting works perfectly..  and because of my stupidity and disapointment i did play on live casino then i lost 400$ and guess what... just a seconds live sports betting was instantly available...    same scenario with my 11winning streak on NCAA matching on thesame website..  live match betting removed after winning streak.. but on other site like fortunejack livematch betting was available....



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February 02, 2022, 08:59:11 AM
 #160

Even though the chats are monitored, very often the people tend to bully the new comers and when you usually make a site they would say weird stuff and sometimes flag you for nothing. Plus you can never go and report such incidents Everytime.
At the same time the casinos are usually very good with withdrawals and deposits but there are some casinos which charge an excessive amount of money which usually makes me mad. Charging 40$ to withdraw 50$? This was something that happened to me and I needed money fast.
Other than that if they have any negative feedback, I will definitely stay away from that site.
If that happens to me, I will not use that casino and move to the other because the fee is too high. I am trying to check the minimum deposit and withdrawal and the fee.

But more often, I will ask myself if the site is what I am looking for so I can still stay at the site or search for the site. So far, that is works for me as when I register on the site and play for some time, I do not have a problem.

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February 02, 2022, 10:01:19 AM
 #161

There is no perfect system or casino and of course, there are some players who meet that problem and one of the best ways to communicate with the casino is with the use of virtual support or customer service when services took 10 minutes to make a reply to the user will not have a doubt with the platform its good to have good communication and response to their users and also fix their problem as possible. Once the problem takes over days and weeks this is the reason why a user mark those platform as a red flag to them of course they have their will to share their opinions that can stop the casino. Those are the mostly i meet with the trouble in a behavior.

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February 02, 2022, 08:14:05 PM
 #162

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

It sucks when casinos put out grand offers like "sign up today and get 0.01 totally free" but when you read the fine print you have to play with the money about 50 times before it'd be added to your available balance. It's obviously a setup and geared towards enticing new players who only find out the downside much later. I understand it from the casinos point of view, they get to put out this big promo offer but are almost never likely to pay a penny of it, but it just seems really scummy for that very reason. If you start off by trying to trick every customer then it kinda says everything about your business model, you'd be much better off advertising a low promo offer with a lower barrier to entry and get a long term customer.

R


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February 03, 2022, 02:31:18 AM
 #163

For me i experienced this twice in sports betting..

I have a good winning streak with good amount just recently (lastweek)    from the 12 bets i made i only lost 1.. then after that live betting was gone and removed and i received a notification of live match betting was under maintenance.. But upon checking on other betting sites live betting works perfectly..  and because of my stupidity and disapointment i did play on live casino then i lost 400$ and guess what... just a seconds live sports betting was instantly available...    same scenario with my 11winning streak on NCAA matching on thesame website..  live match betting removed after winning streak.. but on other site like fortunejack livematch betting was available....

I doubt that it is because of yoru winning streak.

Live match betting has always been a headache for both players and casinos. Sportsbooks have to constantly adjust their odds which they may not necessarily want to do in the middle of a game.

Don't be too surprised if this is disabled near the end of the game or when the margins are super big - it's just something that you will have to live with.

Smiley
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February 03, 2022, 02:49:48 AM
 #164

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
When a casino is just something new or newly heard up then i do usually check out the ff;

1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

If these things couldnt really be seen and showing off some behavior and connecting with transactions
then this is where i do usually been turned off and lost up interest.

That pretty much sums it up.

I actually think that the amount of community engagement is just as important as a casino's history. There has been plenty of new casinos that have popped up over the years that have been able to prove their worth just through sheer community engagement.

Definitely something to consider if you are a casino operator.
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February 03, 2022, 03:03:46 AM
 #165

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?
When a casino is just something new or newly heard up then i do usually check out the ff;

1. No KYC
2. Instant withdrawals (minimum or lower as possible)
3. Good customer support
4. Popularity/Reputation
5. Fairness

If these things couldnt really be seen and showing off some behavior and connecting with transactions
then this is where i do usually been turned off and lost up interest.
That is the complete attitude of a casino that we must be look at, because the mentioned 5 are what i also seeking before engaging and depositing  in certain casino, added is their chat support in which the activities of each players can be discussed.
we have seen so many casinos now that practice similar like this but sooner will change and turns into being scammer.
so be aware also because not of all that you see are true and not all casino are rightful.

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February 03, 2022, 05:35:55 AM
 #166

I guess any newbie gambler looking for where to play should endeavor to read through this thread to be able to discover the behavior to avoid from casinos.
Another point to always look out for is how responsible the admin is toward providing players the best possible services.
The newbie on this forum should read but not for people out there who found the site through other websites.
They will not know how to select the casino that will not try to scam or steal their money instead just use a random pick on the site and start playing.
In a reputable casino, they will be responsible for their site but the problem is the gamblers do not have much responsibility to themselves and causing them in danger by losing their money.
Even a reputable casino can make a mistake but they will try to figure out the problem and solve it as soon as possible.

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