wintomato.com - SCAM (confiscated withdrawal, awful support)

[logfiles]

Hello Again,

I am Poliperhonet, the admin of wintomato.com;

We are sorry for the late reply, as we were engaged in amazing updates which will be released soon;

The slow replies are going to harm your reputation here if you are not aware. I wouldn't want to imagine getting a problem when using your casino only for me to have to wait for over 4 weeks to just get one response.

My suggestion is at least get a representative who is in charge of monitoring all issues that come up and give appropriate response where necessary.

[1714871094]

1714871094

[wintomato]

Hello again !

And still you believe that he is organic user?

This guy has never come online after the fake accusations;



And due to his allegations we have red flag on our thread that' not fair !

[logfiles]

Hello again !

And still you believe that he is organic user?

This guy has never come online after the fake accusations;

He created an account on February 03, 2022 the same day he posted the accusation. So it's self-explanatory that the person only registered to make an accusation, which I have seen so many members do. He also did try to wait all the way through Feb, March and April 17th, where were you during all that time to counter the accusation?

It's your fault you had to wait until he was last active on 17 April to respond to the accusation 3 days later

He probably gave up on waiting and logged out for good.

And due to his allegations we have red flag on our thread that' not fair !

And also due to your slow response, it seems you may never have this issue fully resolved.

[wintomato]

Ok, fine,  if you thing that late response is solid ground for scamming acquisition, but I think that, there is a bias issue;


The website is used by thousands of players every day and none of them accused us in anything;

Thanks

Hello again !

And still you believe that he is organic user?

This guy has never come online after the fake accusations;

He created an account on February 03, 2022 the same day he posted the accusation. So it's self-explanatory that the person only registered to make an accusation, which I have seen so many members do. He also did try to wait all the way through Feb, March and April 17th, where were you during all that time to counter the accusation?

It's your fault you had to wait until he was last active on 17 April to respond to the accusation 3 days later

He probably gave up on waiting and logged out for good.

And due to his allegations we have red flag on our thread that' not fair !

And also due to your slow response, it seems you may never have this issue fully resolved.

[logfiles]

Ok, fine,  if you thing that late response is solid ground for scamming acquisition, but I think that, there is a bias issue;
The website is used by thousands of players every day and none of them accused us in anything;
Thanks

it's not about bias.

I am only trying to show you why you now have that negative feedback stuck on your profile over an issue which could have been resolved within a couple of days after the accusation was created. Try sending PMs to the people who left you negative feedback and ask them to look at your response and see if they can reconsider the feedback, but It's not a guarantee that they will change it.

[Pmalek]

Thanks for your reply, I personally missed this typic, because we are engaged in site performance upgrade staff and when I spotted the issue was too late...

I informed you about the existence of this scam accusation against your casino on 7 February. You were on the forum that day because I saw you online.

@wintomato
I can see that you were online just a few minutes ago. Can you address the claims made by the user above me who opened a scam accusation against your site? The link is in his post.
You rejected his first withdrawal claiming he abused the site, but then you approved the second withdrawal. If abuse and misuse happened, why would you allow a player who broke the rules to withdraw the coins? And finally, after the third withdrawal attempt, you confiscated hi balance because of faucet abuse.

If he did abuse the system, can you show proof that support those claims, and explain to the community what Pandora Faucet Farming is and what the user did?

A week later, I posted in your ANN thread again mentioning the scam accusation and asking if you can share your side of the story:

A second call to wintomato to take a look at the scam accusation thread that WaitrounDent created and share your side of the story (if there is one). Being silent makes you look bad. If WaitrounDent is a faucet abuser or you have reasons to believe he has broken certain terms, tell the community what he did wrong and what rules he didn't respect. At the moment, you are the ones who scammed the mentioned user for a petty $20.

but the user who reported us never came back here...

He doesn't have to. He most probably just registered to inform the community and make the scam accusation thread. He isn't the first one to do something like that and he won't be the last one.

he was part of bot farmer group and his account was banned the amount has never been confiscated and he could withdraw most winnings ...

If that's true, you have to prove it. Just saying it doesn't make it true. Post some proof to convince the community he is a faucet abuser. I think that's the only way to remove your negative trust rating.

[wintomato]

Thanks for interesting advises !

Ok, fine,  if you thing that late response is solid ground for scamming acquisition, but I think that, there is a bias issue;
The website is used by thousands of players every day and none of them accused us in anything;
Thanks

it's not about bias.

I am only trying to show you why you now have that negative feedback stuck on your profile over an issue which could have been resolved within a couple of days after the accusation was created. Try sending PMs to the people who left you negative feedback and ask them to look at your response and see if they can reconsider the feedback, but It's not a guarantee that they will change it.

[Jawhead999]

I have watching this thread even though I didn't replied before, but since he left me with negative feedback without contact me first, so he's forcing me to reply in this thread.

His initial request was rejected as our fraud detection system paused the transaction and he could make withdrawal on the second attempt (TX link: https://live.blockcypher.com/doge/tx/40201cda3d63f86da2cfaca4a7665ede7457ff9dc3e79bf9beb298c83b378b01/ ) Does this give him right to call us Scam Site?

If you have suspect he's using bot activities, why you let him to withdraw his money? while the third attempt you don't want to let him to withdraw, if you're believe your system are good enough to detect an abusers, don't let him to withdraw!

The images you provided above didn't tell anything if he was abusing your faucet, more over you didn't even stated it on your TOS!

However the tag have revised from negative to neutral since the @OP is inactive and there's no update anymore from his side.

[poer]

yes wintomato.com is scamer warning

[acroman08]

-snip

I remember your thread. I know I posted in your thread questioning how wintomato knew who you are but that doesn't mean I support or believe what you say. anyway, you know if you could just provide evidence proving your claim you'd have the community's support but after a month you still fail to provide the necessary evidence to support your claim.

[wintomato]

yes wintomato.com is scamer warning

The account of this user has been banned for having multi accounts, and he was conducted deposit bonus farming, when we identified his actions account was frozen;

[poer]

the dealer will cheat to do everything to take your balance and cannot be withdrawn like other gambling sites
Look for a gambling site that doesn't cheat its users

[poer]

be careful playing on wintomato
Many have been affected by this site's fraud

the dealer will cheat to do everything to take your balance and cannot be withdrawn like other gambling sites
Look for a gambling site that doesn't cheat its users

it's just your alibi

[acroman08]

the dealer will cheat to do everything to take your balance and cannot be withdrawn like other gambling sites
Look for a gambling site that doesn't cheat its users

be careful playing on wintomato
Many have been affected by this site's fraud

the dealer will cheat to do everything to take your balance and cannot be withdrawn like other gambling sites
Look for a gambling site that doesn't cheat its users

it's just your alibi

dude, as I said before, present your evidence to support your claim.

anyway, it's up to you whether to add your evidence or not I am just informing you that most likely no one will support your claim or even be interested as long as you fail to present your evidence. also, I am quite surprised that your account was not banned yet despite plagiarising parts of your accusation on your scam accusation thread.

[BitcoinGirl.Club]

the dealer will cheat to do everything to take your balance and cannot be withdrawn like other gambling sites
Look for a gambling site that doesn't cheat its users

You do not need unnecessary font formatting like making it bold, larger font, coloring the font. Just post with normal formatting. It helps to read and also encourage to engage in discussion.

What you said are just words, would you please create a scam accusation against the service if you are a real victim. Make sure to present evidence otherwise it's just waste of time.