Disconnecting from mining pool

[dom5684]

Good day

After a while both my Avalon 1166 Pro 81TH disconnect from the slush pool server, reboot and reconnect automatically within 2-10 minutes; is this a normal occurrence?

The miners are setup with a static IP address outside the DHCP range, are directly connected to the router via an ethernet cable and configured to connect to three different slush pool servers.

Could somebody give me a lead as to why they are disconnecting?

Thank you

[HagssFIN]

Does it get too hot?

It would help us if you can post the log here. (use code tag, it's the # button)

[dom5684]

Does it get too hot?

It would help us if you can post the log here. (use code tag, it's the # button)

Thank you for responding, would you like to see the log from right after they disconnect or any other time?

[philipma1957]

Good day

After a while both my Avalon 1166 Pro 81TH disconnect from the slush pool server, reboot and reconnect automatically within 2-10 minutes; is this a normal occurrence?

The miners are setup with a static IP address outside the DHCP range, are directly connected to the router via an ethernet cable and configured to connect to three different slush pool servers.

Could somebody give me a lead as to why they are disconnecting?

Thank you

set it to normal speed you should do around 68-70 th

see if it runs better.

if it does it may need more cooling to do the 81th.

[BitMaxz]

Thank you for responding, would you like to see the log from right after they disconnect or any other time?

Why not post the API logs at the current time?

If you still keep disconnecting automatically right now you can copy the whole logs and let's see if we can find the reason under the logs.

Or you can troubleshoot it with your own download the troubleshooting guide from this link below

- https://canaan.io/service/447

Then open it with chrome or and PDF viewer scroll down the bottom and read "APPENDIX 4 Log Page main parameter" So that you know how to read the logs.