sportsbet.io lowers my odds !!!!!

[rickmart]

Hi everyone,

Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG

Every market I have checked, it is the same.

I have contacted the support by chat a first time and I had the following answer:

"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "


I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:

"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."


Is it me or do I feel like the roles are reversed ?!!!!!

My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.

Has anyone been in the same situation?

[1715352780]

1715352780

[1715352780]

1715352780

[1715352780]

1715352780

[1715352780]

1715352780

[JeromeTash]

But they have already explained to you why your odds are different. What more do you want to know?

I believe everything is included, even in the terms and conditions  or game rules.

This is some part of the quote from their terms of service.

13.7. Sportsbet.io reserves the right to adopt special rules, applicable for particular matches or events that may be contradictory to the Sportsbook Rules. Such special rules may be published in conjunction with published odds for particular regions, customers, matches and/or events.

[rickmart]

But they have already explained to you why your odds are different. What more do you want to know?

I believe everything is included, even in the terms and conditions  or game rules.

I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...

[JeromeTash]

I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...

I know it's annoying, but sadly that's what some casinos or gambling platforms do. Maybe I would suggest you explore some other platforms to see if they don't impose such restrictions. A casino or gambling platform will use what they have in their terms and conditions, and you will almost not be able to win a case against them. That's what I have observed, at least.

[rickmart]

I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...

I know it's annoying, but sadly that's what some casinos or gambling platforms do. Maybe I would suggest you explore some other platforms to see if they don't impose such restrictions. A casino or gambling platform will use what they have in their terms and conditions, and you will almost not be able to win a case against them. That's what I have observed, at least.

Last years, I have been a lot on Stake and Cloudbet and I did not see such limitation,  but I could be wrong ...
I think it's a shame because sportbets.io offers some good stuff, but if you think about it, if the goal is to really try to win and not just bet for fun, I'm not sure sportsbet is the right candidate.

[sportsbet.io]

Hey Rickmart,

Let me check this out for you.

I have a feeling there has been a misunderstanding somewhere, but we will sort it out.

regards,

Steve.
Sportsbet.io

[toast]

This is something you often see at a casino. It just happens to be sportsbet.io but basically all sites work like that. If you win too much, the bookmaker doesn't like it and the limits are lowered. That way you are actually forced to gamble on things you don't really want to gamble on or you have to take a gamble in the casino, where limits cannot be adjusted through the gambling provider in my opinion. Maybe they can raise the limits for you again.

[Darker45]

"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."

"...Bet Limits are set from account to account based on your betting activity."

If by "betting activity," "betting behaviour and history," sportsbet.io refers to the user's constant winning, I don't think these terms are fair. It may be understandable if odds may vary from one user to another because of certain factors such as the use of boost, VIP status, and others. But if the reason why an individual user's odds are lowered down is simply that the user has been winning bets after bets, it doesn't sound right to me; although, of course, every user has agreed to the platform's terms and conditions upon creation of account.

Anyway, there must be equally better crypto betting platforms other than sportsbet. You may try them out for better odds and perhaps fairer terms.

[rickmart]

"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."

"...Bet Limits are set from account to account based on your betting activity."

If by "betting activity," "betting behaviour and history," sportsbet.io refers to the user's constant winning, I don't think these terms are fair. It may be understandable if odds may vary from one user to another because of certain factors such as the use of boost, VIP status, and others. But if the reason why an individual user's odds are lowered down is simply that the user has been winning bets after bets, it doesn't sound right to me; although, of course, every user has agreed to the platform's terms and conditions upon creation of account.

Anyway, there must be equally better crypto betting platforms other than sportsbet. You may try them out for better odds and perhaps fairer terms.

I started betting on sportsbet again only since January because 8 months earlier, the odds boost promotion was removed for me (at that time the support did not give me the reason why, maybe because I used them a lot) and so I made a complete withdrawal of my wallet at that time.

I came back to sportsbet, made 2 deposits (nearly 25 mBtc), I have made 2 withdrawals since (~27 mBtc) and now I have nearly 60 mBtc in my wallet and I have reached the ClubHouse Gold Level this month, so I guess I have a good ratio.

[rickmart]

Hey Rickmart,

Let me check this out for you.

I have a feeling there has been a misunderstanding somewhere, but we will sort it out.

regards,

Steve.
Sportsbet.io

Thanks Steve, I hope you will sort it out

[Reatim]

Hey Rickmart,

Let me check this out for you.

I have a feeling there has been a misunderstanding somewhere, but we will sort it out.

regards,

Steve.
Sportsbet.io

Thanks Steve, I hope you will sort it out

at least Steve itself drops here to address your issue personally .. This is how professional sportsbet.io team is and I'm sure you'll get your answer in way you expected ..

also best to send Him personal message so he would remember this thread and make an answer ASAP.

now I have nearly 60 mBtc in my wallet and I have reached the ClubHouse Gold Level this month, so I guess I have a good ratio.

Congrats for this achievements mate, may you have more good activities in Sportsbet.io  site.

[EKoston]

i had the same issue with cloudbet

After login many markets and games disappear

[perla]

i had the same issue with cloudbet

After login many markets and games disappear

Have you reached out and communicated the support of cloudbet about that yet? If you haven’t, you should try to do that so you could be enlightened behind the reason of it happening. You should also check for updates with the case of @OP, you might gain something as well, to understand if you are in the same situation. Good thing that Steve from sportsbet.io is now aware of this and is willing to give assistance.

[Ulven]

Sportbet.io is one of the best betting sites I have ever used and customer support is very good. They offer a great variety of sports to bet on and the site is very easy to use. Great customer service and betting experience.This is probably your first contact with sportbet.io, so you should know that they are extremely supportive when it comes to solving any problem you may encounter. If you open a support ticket, you will get an answer within minutes, sometimes even less than a minute! Most other bookmakers take at least few hours until they reply, rarely offering a satisfying solution. I believe casino representative Steve will solve your problem as soon as possible!!!

[Wiwo]

Hopefully, Steve will work out something for the player online with the site rules and as. the ops stated in the comment that he placed a lot of bets in the previous month may be the site security may have discovered irregular activities from the account and decided to lower the odds to that account to protect the site. That's my observations anyways, let's wait to see the outcome of Steve intervention on the issue

[Cling18]

Sportbet.io is one of the best betting sites I have ever used and customer support is very good. They offer a great variety of sports to bet on and the site is very easy to use. Great customer service and betting experience.This is probably your first contact with sportbet.io, so you should know that they are extremely supportive when it comes to solving any problem you may encounter. If you open a support ticket, you will get an answer within minutes, sometimes even less than a minute! Most other bookmakers take at least a few hours until they reply, rarely offering a satisfying solution. I believe casino representative Steve will solve your problem as soon as possible!!!

I certainly agree with this. Sportsbet.io is a reputable site and their support is always responsive. As you have stated, they already answered your query. I guess there was just a simple misunderstanding but be sure to reach the whole TOS before signing up in any casino since each casino site has its own rules. I'm sure that your problem would be solved and you only have to reach out to them continuously. 

[qwertyup23]

I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...

I know it's annoying, but sadly that's what some casinos or gambling platforms do. Maybe I would suggest you explore some other platforms to see if they don't impose such restrictions. A casino or gambling platform will use what they have in their terms and conditions, and you will almost not be able to win a case against them. That's what I have observed, at least.

I agree with what JeromeTrash mentioned.

It is under the authority of gambling websites to adjust their prescribed rates on a case-to-case basis. As much as that you find it annoying, I think this is also one way of maximizing their profits on their end. With lots of gamblers nowadays, exploring such option is a no-brainer to their side. Unfortunately, gamblers would have to suffer this kind of rule, though everything is stated under their prescribed rules and regulations.

If this kind of alteration ruins your betting experience, then you are always free to explore other gambling websites that are available.

[Fortify]

Hi everyone,

Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEG

Every market I have checked, it is the same.

I have contacted the support by chat a first time and I had the following answer:

"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "


I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:

"Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."


Is it me or do I feel like the roles are reversed ?!!!!!

My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.

Has anyone been in the same situation?

This does seem unusual and it would be interesting to see more comparisons, there may be a genuine error taking place or it could be intentional. Either way, it will be covered by their terms of service agreement and you are not obligated to accept any price that they offer - so I don't really see any problem with it. Always compare against other sites with the actual bet you're offered and you'll probably find that they are very similar, it might actually be exposing their margin of safety (and profits) on a bet rather than anything else. There are many reasons that could be driving it, some may even be down to the specific user level - if you've won a lot of money through them it might be a way for them to restrain further losses, which is perfectly fair as they are a company looking to make a profit.

[stepwilli]

If by "betting activity," "betting behaviour and history," sportsbet.io refers to the user's constant winning, I don't think these terms are fair. It may be understandable if odds may vary from one user to another because of certain factors such as the use of boost, VIP status, and others. But if the reason why an individual user's odds are lowered down is simply that the user has been winning bets after bets, it doesn't sound right to me; although, of course, every user has agreed to the platform's terms and conditions upon creation of account.

Anyway, there must be equally better crypto betting platforms other than sportsbet. You may try them out for better odds and perhaps fairer terms.

It is not right if the user wins are proven to be legit but that move was okay if the platform found out that the user made an abuse to make his winning unusual but why cannot they just ban that user instead because he will still continue making an abuse if they let them and if they get lucky they can continue stealing from the gambling houses.

I am not having any conclusion here on anyone and if anyone believes that they are clean yet they think something is not right in the casino that they are playing with, they better stop betting on that platform. We have lots of good gambling sites available in the forum that they can chose from.

[mindrust]

But they have already explained to you why your odds are different. What more do you want to know?

I believe everything is included, even in the terms and conditions  or game rules.

I'm sorry, but I naively thought that it was inappropriate to add another margin on the odds for those who win too much according to them.
I knew that we can't win against bookmakers, but I still find it a bit too much...

The sooner you acknowledge the fact that you can't win against the house in the long term, the better it is for your mental and body health. Casinos are here to take your money. It is not the other way around. Gambling is not a job. If you enjoy playing that's fine but never think that you can turn it into a job. If you want to have a job as a gambler, start your own casino.