zebpay started withdrawal without request

[lordquanta]

Hi there,
I recently received complete withdrawal of fiat currency by zebpay. I am not 100% sure here, that I had raised any withdrawal request. Has anyone experienced similar experiece.
I am thankful that zebpay returned the fiat. I'm bit curious what might have happened there. There customer support needs some reality check.

[1714875615]

1714875615

[1714875615]

1714875615

[1714875615]

1714875615

[1714875615]

1714875615

[avikz]

I am sure you wouldn't find a lot of people using centralized crypto exchanges here. I personally avoid them, especially who are operating from India. So I won't be able to tell you what's happening! But it's great tha Zebpay didn't run away like MtGox.

One thing you can do if you want faster reply from them, is to contact them in Twitter.

Zebpay twitter handle: @zebpaysupport

They are usually prompt in replying.

[pakhitheboss]

Generally exchanges do not return fiat or crypto without user raising a request. I have not used this exchange therefore I would not know the reason why it has happened. It is better to contact their support. Most exchange respond within 24 hours after raising an issue.