I had experienced customer support of some exchanges/wallets, such as zebpay, binomo and wazirx. From the customer support perspective it is the interface and use of bot that is making experience least desirable.
What are your experiences with the customer support of various exchanges? What part of customer support needs some serious overhaul.
Luckily never had to seek customer support from any of the Exchanges so far, but I know for sure that WazirX support is extremely good especially in their p2p segment, because once when I sold some crypto using p2p I could not enter on the interface that I have received the money in my bank account, after a few hours, a customer support executive called up to ensure whether I want to raise a dispute if I have not received the amount, and can I send my bank statement to confirm that, and even the amount was pretty small below 5k, so if they are calling and trying to resolve such petty issues chances are they have a robust customer grievance mechanism.
