Crashino.com (OP)
Copper Member
Jr. Member
Offline
Activity: 40
Merit: 2
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April 18, 2022, 01:55:15 PM |
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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!
I guess for a casino, blocking a user’s account for just 176 euro is not acceptable. Still before taking any side, we should always here the story from both the ends. If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community. Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs. ✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we blocked the players account. The account is reopened and the case has been settled. General T&C point 13.2 as reference: 13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated.
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dunfida
Legendary
Offline
Activity: 3122
Merit: 1141
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April 18, 2022, 03:21:23 PM |
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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!
I guess for a casino, blocking a user’s account for just 176 euro is not acceptable. Still before taking any side, we should always here the story from both the ends. If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community. Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs. ✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we blocked the players account. The account is reopened and the case has been settled. General T&C point 13.2 as reference: 13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated. So what do this user commit or violated? Speaking of manipulation is something that wont really be a small scope so its better if t here would be some sort of elaboration about this manner. Its not bad to impose these actions since we are really that following terms and conditions but this one will really be making out bad impression but since the account has re-opened so its was actually just a false call.
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lyubovmhdb
Newbie
Offline
Activity: 6
Merit: 0
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April 18, 2022, 04:11:12 PM |
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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!
I guess for a casino, blocking a user’s account for just 176 euro is not acceptable. Still before taking any side, we should always here the story from both the ends. If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community. Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs. ✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we blocked the players account. The account is reopened and the case has been settled. General T&C point 13.2 as reference: 13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated. I can't log in to my account. Same error
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AmoreJaz
Legendary
Offline
Activity: 3136
Merit: 1102
Leading Crypto Sports Betting & Casino Platform
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April 18, 2022, 09:59:25 PM |
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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!
I guess for a casino, blocking a user’s account for just 176 euro is not acceptable. Still before taking any side, we should always here the story from both the ends. If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community. Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs. ✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we blocked the players account. The account is reopened and the case has been settled. General T&C point 13.2 as reference: 13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated. I can't log in to my account. Same error but do you know which specific situations have you violated their terms? can you tell to yourself that you haven't done anything from your end for them to confiscate your winnings? 176 euros is not so big but if you are guilty of violating their rules, you may really not get those funds. and if you can't log-in, then hard for you to get snapshots of what possibly happened to your games. and why is crashino saying that this has been settled but from your end it is not?
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..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
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lyubovmhdb
Newbie
Offline
Activity: 6
Merit: 0
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April 19, 2022, 04:40:15 AM |
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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!
I guess for a casino, blocking a user’s account for just 176 euro is not acceptable. Still before taking any side, we should always here the story from both the ends. If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community. Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs. ✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we blocked the players account. The account is reopened and the case has been settled. General T&C point 13.2 as reference: 13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated. I can't log in to my account. Same error Now I can log into my account. I tried to withdraw money, but it was not possible to put the full amount, it was written "language error", I put 74 euros on the withdrawal, it worked, but for several hours they have not come.
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lyubovmhdb
Newbie
Offline
Activity: 6
Merit: 0
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April 19, 2022, 04:46:37 AM |
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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!
I guess for a casino, blocking a user’s account for just 176 euro is not acceptable. Still before taking any side, we should always here the story from both the ends. If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community. Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs. ✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we blocked the players account. The account is reopened and the case has been settled. General T&C point 13.2 as reference: 13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated. I can't log in to my account. Same error but do you know which specific situations have you violated their terms? can you tell to yourself that you haven't done anything from your end for them to confiscate your winnings? 176 euros is not so big but if you are guilty of violating their rules, you may really not get those funds. and if you can't log-in, then hard for you to get snapshots of what possibly happened to your games. and why is crashino saying that this has been settled but from your end it is not? I made a bet on the Granada-Levante match, but for some reason the casino returned the money for the bet
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VanityWallets2015
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April 19, 2022, 05:54:09 AM |
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For all users who are complaining, to be fair would you give us some proofs that it happen? I think it is better to give some proofs about your claims and if you think they don't pay you or take advantages on you I think you can open a topic in appropriate section. I think this is just a system error on their end.
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lyubovmhdb
Newbie
Offline
Activity: 6
Merit: 0
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April 20, 2022, 08:34:30 AM |
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The casino blocked my account and took my money. When entering the account, it says "Client blocked" was the amount of 176 euros. Be careful!
I guess for a casino, blocking a user’s account for just 176 euro is not acceptable. Still before taking any side, we should always here the story from both the ends. If you have some proof that the casino has any how made unfair decisions against you then please provide it here openly in front of the community. Moreover Crashino team can also response here about the matter here, and can clarify the scam accusations against them by providing the necessary proofs. ✔ Hello and thank you for raising your concerns here. We have clearly stated in our General Terms and Conditions that we don't accept manipulation that may have affected the result or irregular betting patterns when placing sports bets. We reserve the right to temporarily block a players account if they don't comply with our General Terms and Conditions. In this specific case there was a breach of term 13.2. so while the investigation was ongoing we blocked the players account. The account is reopened and the case has been settled. General T&C point 13.2 as reference: 13.2. Winnings will be paid into your account after the final result is confirmed by the official governing authority of the relevant sport or competition. However, Crashino.com reserves the right to set aside any winnings should there be any investigation resulting from suspicion of criminal activities or any manipulation that may have affected the result. If an irregularity is in either betting patterns or event outcome is confirmed by the governing authority, third party or Crashino.com retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted Crashino.com retains the right to resettle the event outcome and confiscate any winnings associated. I can't log in to my account. Same error Now I can log into my account. I tried to withdraw money, but it was not possible to put the full amount, it was written "language error", I put 74 euros on the withdrawal, it worked, but for several hours they have not come. The entire amount has been paid. Thank you.
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acroman08
Legendary
Online
Activity: 2366
Merit: 1089
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April 20, 2022, 09:22:05 AM |
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The entire amount has been paid. Thank you.
I am glad to hear that. -snip
would you mind elaborating on "irregular betting patterns" or at least what you consider irregular betting patterns? you don't have to answer it if you don't want to but I hope you would. anyway, I am glad the issue has been resolved.
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Crashino.com (OP)
Copper Member
Jr. Member
Offline
Activity: 40
Merit: 2
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April 28, 2022, 08:47:46 AM Last edit: April 28, 2022, 09:05:04 AM by Crashino.com |
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🚀Crashino launches 6 new Crash games Including Spaceman 👨🚀🚀
Crashino is the House of Crash Games and as of now there are at least 17 reasons for that. This is the highest number of Crash Games you can find at a crypto casino. Check out our newest additions below: - Spaceman by Pragmatic Play
- Grab Yer Booty by Spearhead
- Meteoroid ve Spinmatic
- Space XY by Bgaming
- JetX by Smartsoft Gaming
- JetX 3 by Smartsoft Gaming
With the additions of 6 new Crash Games, the total amount of Crash Games at Crashino has reached 17. This includes Pragmatic Play's latest mega game launch of Spaceman. All Crash Games at Crashino have an RTP rate between 95% and 98.80% and you can find the detailed info on our Crash Games RTP rates page hereCheck out all the newest games at Crashino!
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Zackgeno96
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April 28, 2022, 03:43:03 PM |
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Those are high RTP and it is nice that you give the information publicly, I noticed that all of your games are from third party service have you think of having your own original games? I mean in-house games like other gambling site have? Although I played with the Spaceman a few days ago and it seems okay.
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Slottie
Newbie
Offline
Activity: 26
Merit: 1
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April 28, 2022, 07:27:01 PM |
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Manipulation is extremely high on this forum by new accounts. I hope you will succeed with your casino and create a nice reputation here. I personally played 200Euros on sportsbook a few days ago and never had a problem with deposit/withdraw. My advice is to do your own research when trying a new casino.
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khaled0111
Legendary
Offline
Activity: 2562
Merit: 2898
Top Crypto Casino
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April 28, 2022, 11:17:52 PM |
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🚀Crashino launches 6 new Crash games Including Spaceman 👨🚀🚀
Those games will be a great addition to your long list of crash games! The rtp seems good too. Could you add a new tab dedicated only for crash games, this will make accessing them easier. btw, I just received a promitional email from Crashino offering 100 free spins for my first deposit: You have just been credited 100 Free Spins available at your first deposit in the next 24 Hours! am a bit confused, will this offer remain available for the next 24 hours from the moment I received the email or from the moment I make the deposit? Also, is there a minimum deposit amount to be eligible for this offer and where can I find more information about such offers like the wagering requirement and such?
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aeid
Newbie
Offline
Activity: 6
Merit: 0
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May 04, 2022, 09:59:38 AM |
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Hello Crashino! I am a player since a couple days and I am so glad I found this thread! I hit a big win 2.5K on a 0.75 bet and I am waiting for the cashout. On your site, it says it is instant but I have been waiting for 20 hours now. I know it is not a lot of time to wait and I can believe you may conduct some checks because it is 2.5K euros. Let me know if you can help me further. https://i.imgur.com/oMgMrDw.pngThank you for this casnio, I like it a lot!
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aeid
Newbie
Offline
Activity: 6
Merit: 0
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May 04, 2022, 10:10:13 AM |
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I like your review and I agree to some extent but my withdrawal has been requested 20 hours ago and still shown as NEW. I contacted them several times without any clear response.
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efialtis
Legendary
Offline
Activity: 1806
Merit: 1411
www.gosubetting.com
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May 04, 2022, 10:42:57 AM |
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Hello Crashino! I am a player since a couple days and I am so glad I found this thread! I hit a big win 2.5K on a 0.75 bet and I am waiting for the cashout. On your site, it says it is instant but I have been waiting for 20 hours now. I know it is not a lot of time to wait and I can believe you may conduct some checks because it is 2.5K euros. Let me know if you can help me further. Thank you for this casnio, I like it a lot! Hey, I have just informed our contact person over at Crashino - I am sure they will sort this out shortly. Crashino is a cool new casino IMO.
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aeid
Newbie
Offline
Activity: 6
Merit: 0
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May 04, 2022, 10:45:44 AM |
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Hello Crashino! I am a player since a couple days and I am so glad I found this thread! I hit a big win 2.5K on a 0.75 bet and I am waiting for the cashout. On your site, it says it is instant but I have been waiting for 20 hours now. I know it is not a lot of time to wait and I can believe you may conduct some checks because it is 2.5K euros. Let me know if you can help me further. https://i.imgur.com/oMgMrDw.pngThank you for this casnio, I like it a lot! Hey, I have just informed our contact person over at Crashino - I am sure they will sort this out shortly. Crashino is a cool new casino IMO. I have been playing online since 2006. Pokerstars, bitstarz, full tilt, all the crypto casinos, and this is my first time I win a jackpot. I think Crashino are not altering the games. They are leaving it as they are from verified providers like Pragmatic etc..... Thank you for the help, please keep me informed if he replies.
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aeid
Newbie
Offline
Activity: 6
Merit: 0
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May 05, 2022, 07:09:25 AM Last edit: May 06, 2022, 05:44:17 PM by aeid |
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Update:
Still nothing. Live chat still not accepting to give me an estimate of my 2500 euros cashout:
LIVACHAT: There is no need to worry I assure, you the checking process is done for security Do you have any other questions? 09:06 ME: tell me an exact timing please 09:07 ME: because I need to know and it is my right ME: 2 days waiting and it should have been instant
09:06 I am sorry but I cannot mention estimated time, once there will be an update you will be notified don't worry May I help you with anything else?
never received an update. Will edit this post as soon as I receive my money. Looks suspicious
Last Update:
Money is here, thank you!
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zendini
Newbie
Offline
Activity: 17
Merit: 0
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May 06, 2022, 08:39:50 AM |
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Hey there 1.5 weeks ago i registered on crashino and played few time in crash. Later ive done 8 bets on turkey basket, from which 3 lost an 5 won. I recieved the void on all of those, with decision that this was manipulated. After that i decided to stop playing this casino and withdrawed the money, 5 days support members were tricking me and saying that my withdrawal is in process, and later on , that my bet history is being checked. 3 days ago i tried to login into my account and there was a message that my account got locked. After i wrote to support i got this message "Thank you for waiting, I am sorry to inform you your account is locked for breaching the terms and conditions. "17.2" and the amount was refunded to you". Ive asked how long will the refund process to my usdt adress will take, and got the answer that withint 72 hr i will get my money back. Today, as 72 hours past and no money seen, i tried to contact support again and this is what they wrote me. Here is all the proofs of my last chat with support member https://imgur.com/a/5BJmsauSo basically, ive don 400$ deposit to this casino, won 15$ in crash, and now casino dont even want to give me back my deposit, despite the fact, that in previous chat with support i was told that i will recieve my deposit back in 72 hrs? Scamming clients is not good. Waiting to solve this issue asap.
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yayayo
Legendary
Offline
Activity: 1806
Merit: 1024
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May 06, 2022, 08:59:24 AM |
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Can the Crashino representative here confirm the accusation above and explain it to us, I don't think tricking players would be a good idea and until now the user still didn't receive the payment. Can you explain what's your reason for your side? May I ask wat is the 17.2 in their terms and condition?
ya.ya.yo!
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