I bought some bitcoins in the bitcoin pool but I can't transfer it to my wallet.
How can I send you a photo of my laptop screen for you to see?
As said, a mining pool doesn't sell coins. The only (very unlikely) case would be if a miner has sold you his mining account, which sounds fishy at best.
There are also a huge number of websites calling themselves "cloud mining", but those only business is stealing. The lame (fake) excuses you kept getting seem similar to what those scammers usually tell their scammed customers.
About the image, you can post it to imgur.com and then send/post the link, just beware:
* posting/uploading the image to imgur won't make it private
* I cannot guarantee that the image will help me give you better answers (most probably won't)
** look for account/withdraw page yourself
** any web page can show some numbers under your name, that may
or may not mean that you can withdraw that money
* I cannot guarantee if anybody won't use the information you post to attempt to steal your money if there's useful information there, so be
very careful what you post.
