New Whatsminer with Flashing Red Alert

[CryptoPanner]

Hi all, I have been mining ETH via GPUs for a while but I recently purchased my first ASIC. It's a Whatsminer M31S and I downloaded the Whatsminer Tool from MicroBT to discover the IP and set up pool etc.

Issue is, the red Alert LED is flashing and the machine does not appear when I scan for IP address and / or click the IP Found button. So at present I have a machine running I can't see on my network.

Anyone else come across this issue on a brand new Whatsminer? 

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[BitMaxz]

Would you mind to try disassembling the unit and unplug all hashboard and replug PSU cables from the controller?

Then update here if the miner is detected through the Ip scanner or whatsminer tool. If it's detected and you still experience some issue copy the API logs and paste it here make sure to put them inside the insert tag.

[chcritical1]

did you solve the problem? I have the same problem too.

[mtpiggybank]

I am currently having the same problem.    Any help or info is appreciated.

[BitMaxz]

I am currently having the same problem.    Any help or info is appreciated.

If it's only the red flashing light but it still hashing normally you can ignore the red light because it's very common in whatsminer based on their old complaints that you can found here below

- https://bitcointalk.org/index.php?topic=2345436.msg37489454#msg37489454

But if your miner can't able to detect the IP maybe the firmware of your miner is corrupted you can try to flash your miner through SD card all firmware for this unit you can download them here below

- https://www.whatsminer.com/src/views/firmware-download.html

Just make sure to check the control board first for the exact firmware/board model.

[mtpiggybank]

Update on my issue:
It turned out to be a network connectivity issue.  Once my internet connection was ok the red light went off and I was able to connect to the device and get it running.  Thanks for the help and suggestions.