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Author Topic: Sent coin on wrong blockchain?  (Read 171 times)
jrosenow (OP)
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April 07, 2022, 02:08:10 PM
 #1

Wondering if anyone has any experience with tracking/reversing transactions from crypto...
I am familiar with crypto, been mining for a couple years...
Haven't been very active with other currencies until recently...
Here's my situation:

I had $500 worth of MATIC tokens on the POLYGON Network in my MetaMask wallet
I wanted to convert them to AVAX and used the SWAP function on MetaMask that "appeared" to work
I then sent it to binance.us where I already had some AVAX therefore a wallet address
The transaction was successful but never showed up in binance

I'm thinking I can't send AVAX from the POLYGON network to the Binance Smart Chain?

If so, is there any way to retrieve the AVAX?

Any help or direction would be appreciated

I'm thinking I'm sunk and the tokens are gone?

Thanks in advance
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April 07, 2022, 02:18:49 PM
 #2

So you sent avax to binance on the wrong network? Has the transaction got a lot of confirmations already, you'll probably just have to email binance's support to try to retrieve funds.

I'm not sure on the compatibility of all the chains but if they have compatible protocols and incompatible networks then the funds will just be with binance (they may refuse or charge a fee to actually credit the funds though so you're better off being persistent with them).
jrosenow (OP)
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April 07, 2022, 02:32:58 PM
 #3

The transaction shows a successfully WITH the same wallet ID I have on my Binance account but never showed up as available. I'll check with binance support
crypto is a crazy thing, the more I find out, regarding the different blockchains and networks, the more I realize the less I know...
Thank goodness my mining has been making me consistent $$$

Thanks for your input
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April 07, 2022, 03:13:35 PM
 #4

The transaction shows a successfully WITH the same wallet ID I have on my Binance account but never showed up as available. I'll check with binance support
crypto is a crazy thing, the more I find out, regarding the different blockchains and networks, the more I realize the less I know...
Thank goodness my mining has been making me consistent $$$

Thanks for your input


AVAX c-chain, BSC, MATIC are EVM compliance and they are using the same address like ethereum. So, one address can be used in all of them through changing the RPC to connect into the blockchain.
If you are sending your matic to the c-chain address that have the same address like matic and it can still be received in that address caused by it was using the compliance address but the questions is whether binance can give it back to your or now. As far as i know binance as exchange site when issuing the new address for its users and it will be also storing the priv key related to that address.
it's possible for binance to give back your money

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April 07, 2022, 03:37:23 PM
 #5

...I had $500 worth of MATIC tokens on the POLYGON Network in my MetaMask wallet
I wanted to convert them to AVAX and used the SWAP function on MetaMask that "appeared" to work
I then sent it to binance.us where I already had some AVAX therefore a wallet address
The transaction was successful but never showed up in binance...

Why are you looking for Avax on Binance? Did you send them there? After you made a swap to MetaMask, your Avax coins were credited to your MetaMask wallet on the Avalanche network. You need to add the Avalanche network to the MetaMask, you can use this service for this: https://chainlist.org/ In this network you will find your Avax.

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jrrsparkles
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April 07, 2022, 03:56:50 PM
 #6

The transaction shows a successfully WITH the same wallet ID I have on my Binance account but never showed up as available. I'll check with binance support
crypto is a crazy thing, the more I find out, regarding the different blockchains and networks, the more I realize the less I know...
Thank goodness my mining has been making me consistent $$$

Thanks for your input
It means the coin was successfully sent but to the wrong chain so Binance will take the funds if the support refuse to help you in this situation but what you can do is to just create a support ticket and explain what actually happened, Binance returned funds to the owners on multiple occasions hopefully the luck will be with you.









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April 07, 2022, 04:17:03 PM
 #7

I'm not sure your funds will return, you should be more careful in sending, as the basis of polygons and BSC are already different networks,
try to send a ticket to kebinace with details of the chronology, hope your funds will come back even though it is most likely 0% to return,

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jrosenow (OP)
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April 07, 2022, 04:48:14 PM
 #8

@glendall

Yep, I've already considered it lost...Binance support says they have no control over it...I'm still fighting with them. This is one of the problems with crypto, granted I should have been more careful when sending cross chain, but the fact there is generally very little recourse with the whole thing and not much of a road map out there...

These forums are great, should have looked at them sooner...

That being said, I'm still moving forward with investing in crypto in many ways...

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April 07, 2022, 07:16:10 PM
 #9


I'm thinking I can't send AVAX from the POLYGON network to the Binance Smart Chain?


On the Binance exchange there is no coin Avax polygon blockchain, and Avax coins will of course not enter your Binance exchange. The only solution is to contact the Binance service. If it is possible to return. In general such cases cannot be resolved, and coins are considered lost.
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April 07, 2022, 09:14:16 PM
 #10

Yep, I've already considered it lost...Binance support says they have no control over it
Technically, it is possible to recover a fund that has been sent on the wrong network, since they had control of the private keys, sometimes it is just not worth the effort for them to do it.

Ideally, if you own the addresses on your own wallet, you should be able to recover them on your own. But anyway, the only thing you can do now is to take it as a lesson.

Some references regarding wrong deposit:
Binance.US is not liable for any losses if you deposit an unsupported asset, deposit an asset using an unsupported network, or transfer an asset to an address not owned by Binance.US.

Please refer to Binance.US’s List of Supported Assets before transferring any asset to your Binance.US account. For any deposits or withdrawals, we recommend initiating a small test transaction and confirming that the asset reaches your wallet before sending larger amounts.

For more information please visit our Terms of Use.
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April 07, 2022, 09:37:44 PM
 #11

This is one of the few mistakes that people  make when transacting crypto. The only solution to this is to email or chat binance support. I have heard of cases where they help people recover their funds in this kind of  scenarios but it usually take time. So you need to be patient.
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April 07, 2022, 10:02:32 PM
 #12

if the transaction is successful and you lose your balance on metamask then all you can do is contact binance and give the right reasons so that the team from binance can provide the best solution because each market has different rules and hopefully your balance can be adjusted and returned by the binance team.


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April 07, 2022, 10:06:57 PM
 #13

To be honest, you have to think the possibility that it might not be return to you, sorry to burst the bubble. But you can still ping the support and ask for help, but then again, worst case scenario is that they are not willing to help and reverse the transaction. There are cases that Binance do help, but it's a rarity, I mean if it involves huge amount of money, maybe they are going to help, just saying.

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April 07, 2022, 10:15:04 PM
 #14

Wondering if anyone has any experience with tracking/reversing transactions from crypto...
I am familiar with crypto, been mining for a couple years...
Haven't been very active with other currencies until recently...
Here's my situation:

I had $500 worth of MATIC tokens on the POLYGON Network in my MetaMask wallet
I wanted to convert them to AVAX and used the SWAP function on MetaMask that "appeared" to work
I then sent it to binance.us where I already had some AVAX therefore a wallet address
The transaction was successful but never showed up in binance

I'm thinking I can't send AVAX from the POLYGON network to the Binance Smart Chain?

If so, is there any way to retrieve the AVAX?

Any help or direction would be appreciated

I'm thinking I'm sunk and the tokens are gone?

Thanks in advance
If the transaction was confirmed then only binance can help you retrieve your funds, try contacting their support they will listen to you eventually if you make enough noise.
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April 07, 2022, 11:04:39 PM
 #15

I did not fully understand your question. However, if you have sent binance from your own wallet and this transaction is incorrect, you should contact binance. You should tell them your problem. Most likely, they will solve your problem by paying a small fee. However, if you have sent to your own wallet on binance, open this wallet on metamask or trustwallet. My suggestion is that it would be more convenient to open it with trustwallet. You will import your wallet there and by entering the required secret key and mmneoic codes, you can open that wallet and get your money.
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April 07, 2022, 11:23:00 PM
 #16

If you sent some coin to Binance exchange with wrong network you can contact Binance costumer service team, they will guide you how to get back your fund but usually you have to pay for Binance team to get back your money, ever I sent wrong coin network from Metamask to Hotbit but I have pay more than $250 to get my coins back but not process it because have lower value from my coins than fee have to pay.

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April 08, 2022, 05:27:08 AM
 #17

I'm thinking I can't send AVAX from the POLYGON network to the Binance Smart Chain?
Yes its not. There is no supported polygon network for the coin of avax. They only supported three of which avax c chain( metamask supported avalanche network), native avalanche chain, and binance smart chain. So if you send from polygon, then thats the problem. Probably binance is strict when you choose a different network, however, if you use wallet to wallet even what network it is, then it will be recovered since you only need to change the rpc network.

But since you use centralize, cause there is an option of choosing network, maybe they can still recovered it however not sure if they will allow it.

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April 08, 2022, 07:02:15 AM
 #18

If you sent some coin to Binance exchange with wrong network you can contact Binance costumer service team, they will guide you how to get back your fund but usually you have to pay for Binance team to get back your money, ever I sent wrong coin network from Metamask to Hotbit but I have pay more than $250 to get my coins back but not process it because have lower value from my coins than fee have to pay.

Yes, there are exchanges that are willing to help, but as far as I can remember, way back in 2019, I was also in the same predicament. I contacted the exchange and they said that they are willing as long as the value or the amount is amounting to 1 BTC. So I didn't proceed because obviously the value is less than that amount. So for $500, I don't think that Binance is going to extend their hands here.

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April 08, 2022, 07:05:45 AM
 #19

I'm thinking I can't send AVAX from the POLYGON network to the Binance Smart Chain?
But since you use centralize, cause there is an option of choosing network, maybe they can still recovered it however not sure if they will allow it.

It will be complicated on their end to do this, so I have doubts that they will recovered it. So I guess this could be those coins that are lost already. Maybe this is another case of expensive lessons for someone to learn. I will admit that in the beginning I made the same mistakes, try to reach support that they were not able to help me. I said that they have all the means to do it, but according to them, they will have to touch a lot of things on their end that they are don't want to do it.

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April 08, 2022, 07:25:59 AM
 #20

It will be complicated on their end to do this, so I have doubts that they will recovered it. So I guess this could be those coins that are lost already. Maybe this is another case of expensive lessons for someone to learn.
Actually if you think about it. He usef same deposit address on polygon to send it. Even its on avax c chain or bsc network the address is identical, meaning they did received the token avax on their exchange counterpart since one address can be used to different network. But I may agree with you, that this could be hard on their part and might spend additional expenses on them.

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