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DoublerHunter
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April 30, 2022, 03:27:04 PM
 #21

~snip~
Is there something I could do about it? Are there any legal entities that could make them pay my withdrawal ?
I even tried using Revolut Chargeback option, but they said they can't chargeback due to mastercard guidelines.

Anyone knows a solution to this situation please?
^ Heads off, even that gambling casino that you are talking about did not have any business here and how did you find that casino?
You are not searching well where the is a legitimate casino that could be found, here in the forum there are too many of them and having such business for a long time ago. The only way is to contact the support at that casino if you are very lucky you will get out of the withdrawal.
Next time learn how to read the TOS, everything was there, and if you don't have to understand it is fine.
"If you don't want people to know you're a scumbag then don't be a scumbag." -- margaritahuyan
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adzino
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April 30, 2022, 03:27:11 PM
 #22

Hi,

The casino 24casino1.bet owes me £2266 as a withdrawal.
Yesterday was the 60th business day since i started the withdrawal process, and they didn't completed it yet.
Their terms are saying that it should take 7-21 business days, however the customer support always says " have patience, it ll be completed soon ", which seems like a joke to me already, its the same message everyday for 60 days and nothing happens .
I tried contacting their authorities, even messaging curacao public persons, nothing happened.

I'm wondering if anyone had a similar experience with a cyprus/curacao casino.

Is there something I could do about it? Are there any legal entities that could make them pay my withdrawal ?
I even tried using Revolut Chargeback option, but they said they can't chargeback due to mastercard guidelines.

Anyone knows a solution to this situation please?
Everyone busy telling telling you to lock the thread and move it to scam accusation. But I don't think you are accusing them of scamming you or anything. Not yet. If only they read what you are trying to say.

Unfortunately, there is nothing you can do but wait. I doubt it is a legit casino based on the domain name. Who puts a "1" at the end of their casino name. 24casino sounds ok, but 1? Did you check their license and verify everything? Sound more like they copied another casino and is trying to scam users. If they licensed under curacao, you will be able to verify it. Make sure you check the domain name. You will also be able to file an official complaint against them through the same verification page. Slim chance of getting back your money.

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April 30, 2022, 03:43:04 PM
 #23

We are not very familiar with the gambling site 24casino1.bet, besides that in this forum there is very little information, where customers should complain, if there is a problem like the OP.

I believe, you are the 1000th victim of 24casino1.bet casino, in defrauding its customers.

As stated below.
review/24casino1.bet
Quote
Totally skam!
Take your deposits but if you win you will never get your money.. Stay away from this casino!

Quote
20 January requested withdrawal and still waiting. I have a contract with Europol. They are known not to be in Europe. It is a clone of another casino: 24casino1.bet.
The original casino was: 24casino.bet.
Stay away from them.

I quite often remind users on this forum, especially those involved in gambling, before making bets, deposits, withdrawals, and so on related to gambling sites, try to find their reputation on the internet and on this Bitcointalk forum, to avoid losses and scams.

Anyone knows a solution to this situation please?
OP, there is no solution, for your case, other than you contacting their team yourself, to solve the problem you are facing.

R


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April 30, 2022, 05:05:38 PM
 #24

I deposited around £800, no bonus scheme because I am not a fan of wagering, and won £2266 . 
I was totally ignorant for not verifying trustpilot or other websites.

What troubles me is that they are able to do this and get away in 2022? Isn't Curacao a regulated country at all ?

PS: Thank you all for the responses, if someone has actual solutions I would love to hear them.

Yes. They can get away with it. 2022 is irrelevant. They are bolder than ever but this is the first time I heard of this casino.
Many had already done it long before this 24casinos1.bet was created and perhaps more just by luring boomers to deposit and double. Its very  tempting especially when they say you can withdraw them after. 

It would be worse if you have already given your KYC documents to them for they will also threat you that they'd come pay you a visit with few friends  Cheesy

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April 30, 2022, 09:17:34 PM
 #25

I deposited around £800, no bonus scheme because I am not a fan of wagering, and won £2266 .  
I was totally ignorant for not verifying trustpilot or other websites.

What troubles me is that they are able to do this and get away in 2022? Isn't Curacao a regulated country at all ?

PS: Thank you all for the responses, if someone has actual solutions I would love to hear them.

Yes. They can get away with it. 2022 is irrelevant. They are bolder than ever but this is the first time I heard of this casino.
Many had already done it long before this 24casinos1.bet was created and perhaps more just by luring boomers to deposit and double. Its very  tempting especially when they say you can withdraw them after.  

It would be worse if you have already given your KYC documents to them for they will also threat you that they'd come pay you a visit with few friends  Cheesy

This is the usual problem if the gambler is playing in a casino not ever heard or found in this forum. The common reason is they are being tempted by the offer but turns out to be fake. I don't think someone can help him from the people here because more than likely, they don't have direct access to the owners of this casino. Sometimes, I am wondering why some gamblers will play on a site not very familiar to the community and when they are screwed, they will find this forum. Why not the other way around? If they find this forum, they can already roam around this board and look for reputable casinos to play with. And high likely, someone can help them if the casino has active thread in the forum.
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April 30, 2022, 10:05:54 PM
 #26

Anyone knows a solution to this situation please?

When casinos deal with licensing in curacao it is due to curacao being a country less strict in relation to the license for gambling and with that you can already imagine that the authorities of curacao should not even be the type of authority that bothers to research if each casino You are being honest with your clients, I also don't know if it is possible to report your case to the curacao authorities, I speak in terms of the authority that grants the license, but in legal terms you can report your case to the curacao police and they can investigate the casino scam, find out who the owners are and then they can take them to court and issue an arrest warrant, even if these scammers are in another country it is possible through interpool and partnership with the country where the scammer lives to deport the scammer to curacao. consult a lawyer to advise you and help you in your case

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April 30, 2022, 10:29:45 PM
 #27

Well, you are always warned to stay away from shady casinos and this one is not familiar to us here in the forum how.much more getting a representative to help out with your delayed withdrawal issue here, more so you can visit the relevant authority to make a formal complaint against the site activities but hope you get all the evidence to back up your claims.

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April 30, 2022, 10:45:26 PM
 #28

PS: Thank you all for the responses, if someone has actual solutions I would love to hear them.

There is one simple solution. Accept the fact that you've got scammed. Contacting Curacao won't do you any good especially if the license THEY CLAIM to have doesn't even have any verifiable links on their platform. Just having the text of their said 'license' doesn't mean they really have it tho. That's the only solution, learn that you must look for further reviews first before engaging in an online gambling platform. That's just a basic rule of thumb.

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April 30, 2022, 10:48:00 PM
 #29

Actually when their was huge repeatedly using casino in the forum.Why you was trying the new one.It was very unacceptable one.If you trying the new website from the old casino,their will be delay in the kyc verification.And their will be huge delay in the withdrawal of your own money.Most casino get the money easily and hard to get back the money from casino and think to decide.



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robelneo
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April 30, 2022, 11:36:24 PM
 #30

I never understood why people bet on those shady ugly casinos with a retarded domain name and after they are amazed because it's a scam.

We all here who knows, never understood but on this particular casino it's not only the domain but more on what they offer, imagine

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April 30, 2022, 11:50:20 PM
 #31

It was the huge money,which they owes you.Most of the new casino sites doing this type of things.Their is some hidden tactics in it.The withdrew limit ,they had mentioned of 21 days.Butin that 21 days,you will play many games and transaction of half the money of the withdrawal limit of full money they owe you.Then they lease the transaction.Which is seems like,not a profit one for you.The new casino should avoid this type of withdrawal limit or withdrawal time among the users.
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May 01, 2022, 03:54:19 AM
 #32

I don't think the legal assistance can help you about this matter, AFAIK Curacao license didn't protect the gamblers, so you're pretty much can't do anything. Moreover you're also need to pay some fees, which is costly.

Most of the new casino sites doing this type of things.
Lol, not all new casinos always shady and scam their clients. Take a look with your signature, it's one example of old casinos but still survive until now by scamming their clients. All the money they and you got are from victims, pathetic.
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May 01, 2022, 05:56:08 AM
 #33

You are another victim of a casino scam.
I guess he didn't look for more site ratings until he ended up depositing a lot of money.
If he is a careful person, he will not try to deposit a lot of money but just play with the money he can afford.
But maybe £800 was money he could afford to lose so he lost it.
Here's a lesson to the @OP and all of us, never deposit big money if you don't know the casino's reputation or you don't find a good rating about the casino.

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May 01, 2022, 08:00:42 AM
 #34

They write on the site that they have a gambling license from Curacao, but there should be a validator with that so you can verify that? Something is not right on their site. I don't want to comment on the reputation of the site, I haven't read enough experiences for that, but the situation of the current player strongly seems that he has been scammed. Furthermore, I don't think there is a representative of the site here, so it doesn't seem possible to get a story. At least not through the forum.

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May 02, 2022, 03:36:48 PM
 #35

Hi,

The casino 24casino1.bet owes me £2266 as a withdrawal.
Yesterday was the 60th business day since i started the withdrawal process, and they didn't completed it yet.
First of all, i think that the such name of casino sounds like a scam. Possible that it is not so, but as for me - i`ll never even visit a casino with such kind of name.
The second moment is 60 business days. In cryptocurrencies no one need 60 business days for withdrawal - maximum i saw - 2 weeks.
Sorry, but i think you lost your money.

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May 02, 2022, 04:42:48 PM
 #36

<snip>
if someone has actual solutions I would love to hear them.
That's kinda bad. You learned something, before playing on any casino, make sure to check their reputation, look out for real users' review. There are lots of reputable casino currently operating, still you've come to the wrong casino.

Solutions might be in if you know who is the owner of the casino. Try getting some information about them, and maybe you can file a case against them. But that is an expensive process too.

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May 02, 2022, 05:43:34 PM
 #37

I guess I'll have to accept the loss, but I still have something unclear in my head.

How it works is that a casino to operate needs a license provider, which in this case for Curacao there should be CEG( Cyberluck and Curacao Egaming )  and I'm not sure if GCB ( Gaming Control Board ) also gives licenses.

My next question would be, considering I see almost everyone is affiliated with a Curacao casino here, Who has authority over the license provider?

almost all the curacao casinos write at the bottom of the page that they are regulated by " The Government of Curacao ", but there isn't anything specific, any links or legal entity names specified, does anyone have this information ?



Thank you once again for the useful comments, I guess I'll have to see this as a learning experience.
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May 02, 2022, 07:09:11 PM
 #38

I don`t sure that this is true license. Do you have opportunity to check it and(if you have) you checked it before gambling? I often see in cryptocurrencies casinos (and companies far from gambling) with the licenses look very truthful. But often they just draw it. So, i don`t look at license - only full research for any company, that needs my money.

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May 02, 2022, 07:15:59 PM
 #39

Why the heck you deposit huge amount of money on a Casino that is not trusted. It didn't have a license and the overall feature looks lile poorly done. Reporting this issue to cyber crime division on your local authority is the best thing you can do since the support itself is not replying on your concern.

At this point, Consider your money as loss since Casino has no physical address or license that you can get to sue them. Be honest OP, Do you really deposit that amount or you just get it by playing there bonus scheme that requires you to deposit a certain amount?

In such casinos it's usually easy to win, because it doesn't matter how much you win, you won't withdraw anything anyway. Users usually start with small deposits and while waiting for their first winnings to be paid out (pending withdrawal), they try their luck on new deposits. They are simply trapped in this way.

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May 03, 2022, 03:32:08 PM
 #40

I never understood why people bet on those shady ugly casinos with a retarded domain name and after they are amazed because it's a scam.

I am not sure why OP deposited in this casino but generally, these shady new casinos offer attractive and lucrative deals which are hard to avoid by the greedy people. People don't realize that no matter how attractive offers are, they are of no use if the casino is not a trusted one.
It's better to play at a well trusted casino with no offers rather than availing big offers on scam casinos.

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