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December 09, 2011, 04:03:44 AM |
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Better Idea:
Build VoIP service using Asterisk, provide method for new businesses to subscribe for phone secretary, provide simple tree scripting for questions/answers, hire workers to accept phone calls on behalf of businesses. SIP softphone client + headset or cell phone mapping to agents. Provide method to generate tickets to Salesforce / SugarCRM of client, and custom URL post that forwards call status, ticket # and CSR notes.
Charge for services and pay agents with Bitcoin.
Name suggestion: bitcallcenter.com btcallcenter.com, bitcall-something-something, coincallcenter (CCC)
-Jon
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