⛔KEEP OUT from trustdice.win❗❗❗

[ScamViruS]

They keep procrastinating by making excuses. I can't get money for 42 hour.

 they have no justifications. The amount I will withdraw is 200 dollars

I see someone complained with same issues against Trustdice.win but i don’t think it’s a big deal, because i also faced such problems in the few casino sites but i got my money even after 72 hours. You should contact with their support team, i hope it will be fix, don’t worry.

This issue of Op has already been resolved but it is a matter of wondering why op is not responding to their pm yet. That user is not replying to Pm and is not updating this thread that the issue has been resolved. So many people will probably post more against this website without seeing the details which is not really acceptable. So op should update this thread as resolved.

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[Sensetive03]

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot . You just stay away from here. take care of yourself again.

[Coin_trader]

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot . You just stay away from here. take care of yourself again.

It's easy to prove that you are telling the truth by providing screenshot of your conversation that we are keep asking for you since this thread was created. Use imgur.com to upload the screenshot image and just share the imgur link here so that we can view it. If you are very persistent on you accusation even though trustdice already answer back your concerns in your thread. The normal response of user that really have an issue is not being quiet if the Casino claims they already chat you to fix this issue. It looks like you want to get compensation for this issue that's why you are still escalating this.

[acroman08]

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot . You just stay away from here. take care of yourself again.

sorry to say this and no offence, but the highlighted part is dumb. I understand that you were frustrated but being petty and not cooperating as a form of revenge is just stupid.

Regardless, we will continue to monitor our withdrawal speed and strive to provide excellent customer service. Thank you.

I hope you do because being ignored by customer service when a person/gambler is experiencing issues on a gambling site is extremely frustrating.

[Sensetive03]

I have no intention of getting compensation. I'm still here because I don't want the difficulty I had to happen to you.


If at least 3 people want me to lock here,  i can lock..
excluding coin investor😡

[Jody.Drummer]

I have no intention of getting compensation. I'm still here because I don't want the difficulty I had to happen to you.


If at least 3 people want me to lock here,  i can lock..
excluding coin investor😡

I would like to ask, you have been inactive for a few days the Trustdice casino party contacted you via PM. have you answered? please provide absolutely final clarity on whether so far you have received withdrawals or not? if you have provided direct evidence, and if not, what other barriers are holding it back?

[Cling18]

This is shady for both parties and it's also affecting the reputation of the casino site. I understand Op's trouble and it's really frustrating to have our withdrawals delayed for unknown reasons but I guess it would be better if Op would provide at least a screenshot of his conversation with the support staff for him to support his claims. Evidence is still a big thing here.

[Maus0728]

This is shady for both parties and it's also affecting the reputation of the casino site. I understand Op's trouble and it's really frustrating to have our withdrawals delayed for unknown reasons but I guess it would be better if Op would provide at least a screenshot of his conversation with the support staff for him to support his claims. Evidence is still a big thing here.

Bruh even support chat's wouldn't be valid since support teams tend to be a different department from administrative one whereas they most likely have no control nor data or whatsoever of the withdrawal and the deposit records of that user. Think of online supports as customer service representatives, they only guide you to troubleshoot issues and resolve the best they can, but cannot resolve the issues themselves unless they had access to. It's just a plain non-sense accusation with no further path of understanding.

[Tellek Garing]

If the ops problem has been solved I will advise ops to lock this thread and make a final statement about the resolution and what his stance is, I don't know why some members will open a thread and abandon it without making replies to let the conversation flow.

Trustdice has been around for a while now so coming up with an accusation against them will require you to post some evidence, that will back up your case.

[khaled0111]

don't believe him guys. When it comes to execution, they cause problems. It's easy to write nice things here. I did not reply because they did not reply to me many times. I can prove that I got my money with a screenshot .

You don't have to write positive things about them, you just need to share your experience with them in all honesty. And to be honest, I can't understand what you were trying to achieve or to prove by ignoring their PM and not responding to it! This is not the way someone who wants to get his money back would act.

Processing your withdrawal request without knowing your email or username is a good sign. It means their decision wasn't influenced by this thread (at least this is how I see it)

[Coinbox1]

Hello everyone,

Again, we are happy to see that the OP has stated that the issue has been resolved.

 I finally got my money back.

However, as the OP has never provided the account details or any evidence, we didn't have the chance to investigate, or to verify whether the problem described here was real. In fact, we have just completed an internal review of all our live support chats over the past 10 days, and we haven't been able to find a chat matching the OP's description:

They don't give any explanation to my questions.

There were even some cases where they turned the live chat off on my face .

Therefore, we must respectfully dispute any false accusation that has no factual basis.

We are forever grateful for the community's support, and will always remain committed to constructive and meaningful communication here.

Thank you.


TrustDice Team

[Jody.Drummer]

If the ops problem has been solved I will advise ops to lock this thread and make a final statement about the resolution and what his stance is, I don't know why some members will open a thread and abandon it without making replies to let the conversation flow.

Trustdice has been around for a while now so coming up with an accusation against them will require you to post some evidence, that will back up your case.

I agree, because that's exactly what the OP has to solve, it's taking too long to make this issue a floating one. In the end I had a hard time identifying whether the Op had solved the problem or not. We were confused about a Trusdice casino, while I still play there in safe gambling without any problems.